The pharmacy here is so busy so I try to be empathetic but this group is always so rude and have a…read morelack of empathy on their end. I understand it's a thankless job but it really is this location. In Auburn, the experience is completely different. Will be transferring our prescriptions elsewhere.

Do not use this pharmacy for anything they are so incompetent they had already messed up in the…read morepast and still doing it. Don't waste your time and they are very rude as well.

The service I received at the Pharmacy for a FLU shot today was good. There were a long line at the…read moreVaccine area and the Pharmacy too.

The woman at the pharmacy with NO BOTTOM TEETH told me my son's antibiotics were not available and…read moremy insurance was canceled. Neither are true I'm assuming she just didn't want to work... I asked to speak to a manager or someone who could help with the insurance confusion and the toothless lady pretended to walk away and come back and mocked me when I was being polite and said "I'm the manager" with a grin like she really stuck it to me - customer service didn't exist. She then said "I don't know what to tell you." And walked away without helping me any further. Stood there shocked and someone else in line said that this location always sucks and I should just try Freddy's across the street. The pharmacy toothless woman should be ashamed of herself.

This shopping trip is good. The service at the check out is great. The store shelves is most…read moreempty.

The customer service was good. Today shopping was quiet and the pharmacy has no line or waiting…read more I didn't shop there long.

I promised my husband I would clean out the pantry. Donate what I think we will never use and throw…read moreout things we've had for years and are out of date. What I did not expect is that three items I bought on Dec 14-23, 2024, my last two shops were past their use by date, by as much as 7 months!!! It's already my least favorite Fred Meyer, but it's the closest. Bad on them! They were on the front of first shelf I checked. I was so outraged I stopped to review. Why do I think these are the first of many I will find....

My review concerns a single incident…read more I'm currently on crutches and have to use an electric cart. This store's carts are outdated - they don't show the battery strengh on the console, My cart stalled while 1/2 way done shopping. I waited 45 minutes for a 2nd cart. The second cart stalled with 4 items left to purchase. A manager told me to wait while he looked for a 3rd cart. He never returned, Instead, he stood 40 feet away chatting with two of his colleagues. After another 57 minutes, another 4th manager, "Kenny" walked up and asked me if aI needed help. He was horrified by my story as I pointed out the other managers still "...standing over there..." Long story short: Kenny got his mother (apparently a senior administrator in the store) to check me through a register while he went to get the 4 items I still needed. After checking out, he loaded my purchases into my car while I walked along side on crutches. The point of all this is, there are all kinds of people in the world. Some care, some don't. My quick trip to the store was 3 hours long. An hour'n'1/2 was just sitting in stalled carts. Thanks to Kenny and his mother, this all had a happy ending.

I had an interaction with a lady in the pharmacy today Nov 27th,2023 at 1:29pm and was turned away…read moredue to the closing hours for lunch being 1:30-2pm The gentlemen was ready to help me and offer assistance since I was in line. However the lady belted outed rudely "we are closed, we are closed" I walked away realizing seconds later it was 1:29pm and not 1:30pm and turned around to tell her that it was 1:29pm which she agreed but still would not help me and I told her she was rude! Very very rude. She did not care and held her phone up to me and says "now it's 1:30" and I left. I will not continue to use this pharmacy Terrible customer service. Terrible.

Imagine calling to find out if your medication is ready for pickup. You're told someone will assist…read moreyou shortly, so you wait around for about 8-10 minutes. Finally, someone picks up the phone but then just hangs up without helping. It feels unprofessional, especially when you're in pain and just want to know when you can get your medicine. It's easy to see how frustrating it could be for someone with important questions about their medication.

I was searching for a pharmacy that accepted my insurance and had always driven past this one, so I…read moredecided to look into getting my prescriptions filled here. I was pleased to find out they took my insurance, and I've been coming back ever since. Every time I've picked up my medications, I've been warmly welcomed and remembered. Jin's consultations have been handled with genuine care and attentiveness, a refreshing change from the typical rush-in, rush-out pharmacy experience. She takes the time to walk me through my medications and has even helped ensure I can get my prescriptions continuously filled without any gaps. I truly feel well taken care of here, and as someone who always tries to support local businesses, I'm especially grateful to have found a gem like this right in my own community. Highly recommend!

First visit today to check the pharmacy out. Impressed with the customer service and quick help by…read moreJin. I explained that we moved from Renton to Federal Way and used to pick up our Rx's Fred Meyer's, but wished to transfer our preferred pharmacy closer to our residence. And besides, customer service at Fred Meyer's is somewhat lacking. Jin quickly took my personal information to put me on her customer list. Very small business located about two blocks west of PAC Hwy. Jin indicates they offered competitive prices. While waiting for my info to be transferred, a customer stated I would like the personal service received at Onuri. She's been coming for a while and has always been treated well. Good enough for me. A good review/suggestion by a complete stranger.

I choose to support local small businesses that are in my neighborhood. I was going to Safeway for…read morea while and if I'm just picking up a prescription I didn't want to encounter people traffic who were going grocery shopping. I kick myself for not switching to this pharmacy when I moved into the area 7 years ago. The people are personable and the location is convenient for me. I really hope that this pharmacy never leaves.

These guys are amazing. They address me on a first name basis, even though I've only been going…read morethere for about a month. All of them are super nice people and they go above and beyond to make sure I get what I need in a timely manner. They're great with my kids too. I'm so glad I switched to this place.

Customer service is lacking. I had called on Easter Sunday to confirm their hours since another…read morepharmacy was closed. The female that answered the phone simply replied "Mmhmm" when I said I was calling to confirm they were open.

Horrible wait times!! Same day pick up was supposed to be after 10:20am. Get there after that time…read moreand was told it wouldn't be done for hours!! Never coming to this location again.

Large department store located in a spacious plaza across from a large mall. Plenty of inventory…read moreinside and has the typical assortment of products you would expect to find here. Brightly lit, well staffed and very peaceful to stroll through.

Small store. Looks big from outside. No Starbucks…read more Most personal care items under lock and key. Had to pay for a bag at the checkout

They are horrible!!!! Bad customer service. They don't know what they are doing! Long waits through…read morethe drive through. They are very inconsistent filling your prescriptions. You get the same prescriptions filled and they're always seems to be a problem each time during pick up. I have seen multiple people get very frustrated trying to get proper service from them.

Horrible service in the pharmacy...Dr approved a refill on a med on Tuesday and when I called late…read moreThursday afternoon to see if it was ready I was told that they were working on it right then and it will be ready in 2 hours which would be past their 6:00 pm closing time. I told them that this was unacceptable to which they replied that it would be ready in 45 minutes when I got to the drive through an hour later..5 cars ahead of me and 5 cars behind me it still was not ready...kept me waiting 15 minutes to fill it. Not only was I kept waiting but so were all those people in line behind me. Ridiculous.....I understand being short staffed but do something about it! on one other occasion I tried to go through the drive through but they had to close it down due to being short staffed...it was 4:30 pm. I switched to Rite Aid about 8 months ago and have failed a positive experience ever!