Incredibly rude staff that are incompetent. So many mistakes and zero communication. If I could leave zero stars I would.

I've been a customer here for 20 years and every year gets worse. Now the pharmacy actually argued with my doctor about what to prescribe! I trust my doctor not a pharmacy tech and I am livid that they refused to fill a prescription l've had for decades. They were also extremely rude to my doctor. I highly recommend you go elsewhere. read more

I love the people at this store, I love the pharmacy and their staff. In fact the people are terrific in every department. This is a grocery store however, and at this point I'm getting very tired of the out of stock problem y'all seem to have every time I go to the store. Without fail, there will be one or two items completely out of stock that I had on my list. Tonight it was meatballs, once it was Dr. Pepper, steaks, produce, you name it!! Do better Safeway! read more

My mom who is bedridden and terminally Ill asked me to pick up her furosemide for swelling in her legs. When I went to pick it up I was told that it had been sent back because I didn't get there fast enough to pick up her furosemide. I'm going to encourage her to switch to Walgreens as my son has never had any issues getting his meds from Walgreens. read more

Updated on 12/18/19 - I spoke with Terry and he made things right. He apologized and said they should have allowed for an exchange or issued a refund. I'm really pleased with how he handled this. I'm giving 5 stars for making things right. Purchased some milk. Noticed a little bit of mold on the inside. Went to return it but no longer had receipt. They were unable (unwilling?) to look up the purchase using my club card. I'm certain their club card tracks every single purchase I make. They should have a way to look it up, especially when their competitors can easily do it. Anyway, I was disappointed they did not issue a refund. Emailed their customer service and hope they can come up with a resolution. I am willing to revise my review depending on the outcome. Why upset a 20+ year customer over a few dollars? read more

Safeway Pharmacy - Drugstores Near Me - Longmont, Colorado

See all

The safeway deli in Longmont co, is the worst, ordered a turkey(prepared)Dinner the day before Thanksgiving on phone, had to ask what it came with , wasn't told takes two days to thaw ?????? still in fridge frozen day after ,ruined our Thanksgiving Dinner. When I called store the manager said oh sorry about that, and I will get a refund when I take a un wrapped turkey gross to store ! In Arizona and California the turkey dinners are hot and ready to serve, so don't assume they are all of the same standard read more

There's nowhere to comment directly to Safeway about their deli soups and the quality of their recipes and availability of the product. I find their Thai Coconut Chicken Curry very tasty and often when I want to buy it, it's sold out. I could have spent $40 this week on it if it was available. I love it though I usually add a bit of fish sauce to it. No problem, it's probably not as marketable if they added extra fish sauce. I've tried the broccoli and cheddar soup and found it to be very boring. With a bit of salt and pepper it was alright but cloying on the tongue. The Chicken Corn Chowder was ok but not good enough to buy again. The jambalaya as great... lots of flavor and sausage. The Tomato Basil soup was very good and I'll buy it again. I wish that there as a way to send feedback to the chefs at Safeway so they could hear consumers input on their recipes and products as well as a way to ask them to order more of soup that I would buy more of. The Thai Coconut Curry is often out of stock. I wanted to write a new review on Safeway's pharmacy on Hover. They provide great, accurate service and though they are always busy, they acknowledge you while you're waiting. I have a lot of medications so they remember me and my name when I go there -always with a smile and never too harried to help out. I think it's important for your pharmacy to have staff that remember you and attend to any questionable drug interactions. Thank you! read more

I like the store because the people are nice the meat selections okay, it's nearby ,the seafood selection is anything to be desired but the one thing that really bothers me about this place is the produce I'm so tired of buying produce that when I come home and open it up it's rotten. Avocados, they're delicious right? Picked too early? or I don't know what's wrong with these things all I know is that the produce manager sucks I think he's so freaking cool I go in there, the parsley sucks if these tiny little bunches I mean tiny when they range from like what 79 cents to a 1:39? and they're tiny bunches it's like seriously? I don't know where he's ordering from or why he thinks he has the slightest clue of what produce is or what good produce is I think he's in the wrong profession. It's time to ease on down the road buddy! read more

We ordered groceries for drive-and-go pickup to be picked up at 4pm. We arrived promptly, were told it would be a few minutes. After over an hour, our groceries are finally delivered, but half the list was missing! We were charged for things that had not been delivered. I'm glad we checked before pulling out of the parking lot. Now we're sitting here waiting to have the remainder of the items collected and delivered. DO NOT WASTE YOUR TIME HERE. We could have shopped and been home in half the time. read more

This was the nearest Safeway to my friend's house that I need to go on Saturday February 3rd 2013. I knew I wanted something from this Safeway, and thankfully on that afternoon, I managed to get it. Since I am not familiar with Safeway and its layout I rate this Safeway at 3 stars. Thankfully the bakery goods I want has the half size. The cashier that handle my transaction was Sharron. All in all its A-OK shopping here. Definitely many returns to this Safeway when I am in the neighborhood and when needed. Time : 12:05hrs ish. @37/2013 read more

I actually love Safeway versus King Soopers. Sure their price point is on the higher side but I just happen to dig their store brand items. They do have Friday deals, which is nice and their bakery is pretty accommodating when it comes to preorders. My guilty pleasure would be their seasonal items especially when they go on sale :) I ran into beer flight sets for five bucks a pop and took them all. They were orginally $25, so I thought it was a steal. I guess I'm a sucker for this place all around. read more

Bait and switch on pricing. The sign on the cashews said $6.99. when I get home and compare the receipt to the items. $8.99. Never going back. This is a serious ripoff action in my book. read more

Online order and pick is a joke. What a complete fail..Because we are in a high risk group we tried online order and pickup for social distancing. We ordered on Saturday and soonest pickup was Tuesday. Thought okay we planned a head a bit so we went ahead and placed the order for Tuesday morning pick up. We got the email confirming the order and pick up time. This morning we went to pick up the order and they told us there are no online orders...they said all the online orders were cancelled..We received no notification for the cancelled order.. what a POS company... very little regard to the heath crisis or support for health initiatives. I guess we shall see how Kings is doing to support high risk folks. read more

I dont know about the pharmacy but I just called to talk to store about ordering deli stuff and was told to look it up. No time to talk to me. Really? We are all busy. They just lost a customer that has lived here for 26 yrs.... read more

The pharmacy staff at this store are the best. Zac and Roxanne are the best! They both call me by my name and they go out of their way to give exceptional service. There have been so many days that they are crazy busy but they always treat their customers with kindness and respect. There is no other pharmacy that is like this one and it is because of Roxanne and Zac!! Thank you to both of them for what they do every single day!! read more

Dirty place to shop for food the bathroom is so smelly I had to leave horrible place to have to buy food employees are very rude mainly Brian he needs to retire soon. read more

Safeway delivery is the worst excuse for a business that I have ever had the misfortune of dealing with. If you have a whole day to kill, then maybe these rude inept ass**les are for you. They are excellent at not delivering the right product and being very late with the wrong products. They are also great at calling and explaining why they will be late, and when they will be there, and then not being able to make that time either. All of this and high prices too. Anyone who works for Safeway ought to be ashamed! read more

Longmont, it's a sleepy place out here. And this Safeway is hardly inviting to a stranger, but i was told there was a blood pressure test there. There wasn't! But there were free chocolate chip cookie samples in the back of the bakery. A man approached my child bearing companion and myself to ask us how much sugar was in the Smucker's apricot preserves. "8 grams", she said to him. The rounded man with a deep complexion and unneatly manicured mustache sulked and simply mumbled, "diabetic". We walked onward towards snacks, as we were now grocery shopping without notice. Mr. Preserve was back at the shelf assessing his wide variety of sugary options and only sugar free strawberry or peach preserve, which he did not like. We clumsily chatted about children, Germany, yogurt, prices, America.... We said our goodbyes and trotted along, gathering essentials and beef on our hands. Found the sanitizer after some squinting. Arrived at the self checkout and turned to see her talking to the Safeway employee running the operation of corraling seemingly aloof customers through the SELF checkout line. His name was DOM and he couldn't have been a better human to cross. We needed his help getting the store's machine to recognize it's own price adjustment sticker. A subtle comedian this shy sleepy guy running the Safeway checkout show. The three of us told one another to have a good day and night or evening and day several times before being out intonthe parking lot and noting loudly that we both loved the character tucked away inside the Sleepy Longmont Safeway. I ran back in, pretending to have forgotten something just to get his name. DOM, you were great. Keep your head up. Don't let the lousiness or insensitivities of other humans beat you down. You made us smile. Thank You! read more

Close-by and within walking distance, so it's my go-to for a grocery run. Usual selection for a grocery, and prices are pretty comparable to any other. The location is somewhat aged and run-down, and has a history of effecting disgruntled personnel, but it's functional as a grocery. read more

I would give this store 0 stars but there wasn't an option for that or maybe I should have just not chose that one star is this place ever going to close? I think in the best interest in the Safeway Corporation it should this is the worst place ever I hate this store I only go there for the convenience I don't want to drive all the way down to Hoover at Peak time and go to King Soopers I do like King Soopers Safeway is overpriced their Deli sucks the people in the deli are just standing around they act like they're working really hard but we're going to ride people are rude there they hardly have any cashiers on hand what are they paying these people for I mean or do they only have like two cashier's on hand all day, so you go through the you check it out yourself Elaine's you think they would knock down the prices because most of the time to customers were doing the work for them either that or open up more self-service Lanes, so if there is a couple cashier's on hand you're waiting in long lines and they are going so slow like molasses but they're getting paid by the hour so what are they care it's your time not theirs right? I had bought mussels from the seafood department and usually you would think the protocol for buying so-called fresh seafood which I know most of it's not fresh it's just fresh frozen would it be to put it on ice and then even have an ice machine back there the lady told me no I can't put it on ice well what if I was from Estes Park and I was traveling with muscles in the Heat and then buy my own eyes to put it in that's just wrong, not to mention the fact that when you do walk past the seafood department it smells like a dirty w****, anyways this place is just mainly convenience I hate the store I don't like to have to go there because I can pretty much kill 45 minutes there easy read more

If you just need to grab something for tonight this location is ok. But, because they are a lower volume store they get lower choice in fresh food delivery ( I worked grocery for years, it seems dumb buy that's how it works ) and the veggies here don't usually last more than a day or two before turning. The site really needs updated, it's an old store and it shows. However I'm guessing they will close it before they renovate, it's just not a big enough producer to invest in. read more

Selection is mediocre, but they are in a handy location to grab something quick if I forget it at a competitor's store further South down Hover. read more

The only lanes open were the self-checkout, and when an item failed to ring up properly, causing the machine to error out, the cashier just stood there looking at her phone instead of doing her job. After about three minutes of trying to get her attention, I left without my items and went to a competitor. This is Walmart quality service, and going forward, I'll start at their competitor. read more

High prices, rude/disconnected employees who clearly don't give a patoot about their customers, crappy quality fresh veggies, worst bakery goods I've ever tried (and won't again). Even Walmart has better quality, better selection, and better customer service in their grocery department!!! Call for questions/help? Don't bother - nobody who picks up the phone has a clue, and they clearly don't care. Won't use ANY Safeway as anything more than a 'grocery convenience store'. Even then, every visit is a disappointing experience. Small wonder they are constantly receiving horrible reviews. THIS particular store has been circling the porcelain flush bowl for quite some time - just watching (with not much interest) to see when the shutdown actually occurs. read more

Another Poor Customer Service experience at Safeway. Go to King Soopers even if it is out of your way. I had a gift that was purchased at Safeway with no receipt. It scanned in their system as their product and Joey said he can't return due to the value with no receipt. I have had at least 4 not so good experiences with this store. Customer Service is very bad and uncaring employees. read more