I had 2 prescriptions sent in from my doctor at 5 PM on Friday, so I knew they wouldn't be…read moreavailable for pick up until Saturday morning. I went there at 10:00 AM, no line at all, still waited 10 minutes, only to be told the Rx was not ready yet. I'm on a tight budget and with gas nearly $4 a gallon, running back and forth for this kind of thing is just not good. No wonder Rite Aid is going bankrupt. Customer service sucks!

Customer service has always been horrible. Not sure why i put up with it for so long. It's been…read morehorrible on new prescriptions and old. Text messages are cryptic. Counter personnel are surly and overwhelmed. Today was last straw. I was in hospital last night. Told hospital to send prescriptions to this rite aid in Monroe. I arrived at 9:45am only to be told it would be another 1.5hr wait. I called and asked if they could do anything for a special expedite. (Even thought they had effectively 3 to 4 hours to fill my script from hospital). They said no. So I'll just live with my problem and skip the recommended pharmaceuticals. BYE BYE RITE AID FROM A CUSTOMER WHO HAD BEEN LOYAL FOR AT LEAST A DECADE. I'd hate to have Pam Fs job. Can't imagine how this place stays busy. Must be a demand issue. I'll find another pharmacy for all my future needs. No need to refer me to customer service corporate number like all the others.

I am new to the area and someone kindly recommended Pharm A Save to me! I was delighted with their…read moreprices, but even more pleased by the friendly greeting I received upon entering this small pharmacy. It was heartwarming for a "newbie" to be greeted like a long returning customer! I highly recommend!

I have generally had great service at this Pharm-a-Sav in Monroe. Throughout Covid 19, they were…read moreour go-to stop to get vaccines as everything was generally pretty painless and the pharmacists that actually administered the shots were very very good with children. Much better than other locations in town, for sure. Unfortunately, I had a pretty rude experience recently and I feel its worth mentioning as I now agree with the review below that mentioned "It depends on who you talk to". I didn't get the name, but she sounded like an older lady and she was simply unnecessarily rude when I inquired about getting a Covid 19 test. At this point in time, I do realize that Covid 19 tests are de-prioritized quite a bit. If you wanna be vaxxed, you are vaxxed, the mandates are lifted, cases are down, etc. But just the same, my son has symptoms and a fever and so I called around to figure out where to get a test. Naturally, I called my "go-to" place to do this and was first told to go to the website to schedule the appointment. Okay, no problem! So I do that, and there was no options to do so. I clicked on "today" and it said there was no available appointments. So I then clicked on future days and it wouldnt even let me click on them. So I called back and asked what I am doing wrong, because while I understand appointments may be filled up for a couple of days, the inability to make ANY appointment for ANY point in time for the entire month was confusing. I was told, shortly, that "We do not do tests on weekends", and I responded with, "Yes, I understand that, but..." and was interrupted for the woman to say "I WILL JUST LOOK AT THE SITE" in a huff. So I tried to continue with what I was saying, "Yes, I understand you don't make appointments on weekends, but I can't click anything for the entire month of April..." and she snaps back at me with a "LOOK, I CAN'T ANSWER ANYTHING UNTIL I LOOK AT THE WEBSITE MYSELF". Lady? Are you having a bad day? Because literally all I am trying to do is take care of my kid and get him a test. I don't need your rudeness and I don't need to be snapped at for asking basic questions. 3 months ago there was all the resources we needed in order to get a test and now they are all gone because apparently everyone has put Covid 19 in their rear view. Try to be more patient with people who just have simple questions to ask. And if you cant handle it, let someone else answer the phone. "Alex", who I spoke to first, was significantly nicer than you. I hung up on you because I do not have time to be spoken to like that. Happily, I was able to find a test site. If anyone else is curious and finding nothing but dead ends, simply go to Providence Monroe. They will get you in for a test with no BS, no website seemingly created in 1996, and no appointments. Just walk in. I will think twice before coming back to Pharm-a-Sav.

Cashier is always decently friendly when checking out. Been using this walgreens since I moved to…read moreWA and they don't disappoint! But my favorite thing about this walgreens are the folks working the pharmacy. Very kind, friendly, and quick service. Pharmacy will call often to remind to pick up medication. As someone with ADHD, it is so, so, helpful to have reminders from the pharmacy. I imagine that these reminders are also helpful to those who may be suffering from dementia, or just those who are busy/forgetful in general. All in all, a great walgreens and a great pharmacy!

This location is still understaffed and overworked, but wow I'm really impressed by the lead…read morePharmacist at the Avondale Walgreens now. She is inforemed on the very latest medical/CDC related recommendations, tweaks and policies. Very helpful and the reason we still use this pharmacy.

I want yo write this one because they have one of the best service in town regarding medications…read more They are friendly, and helpful. I remember walking in for a pair of so is, and the lady took time to help me to find the best, and most comfortable support (they were compression socks). They also have a drive through when you just want yo pick up prescription. But there's plenty of parking. They have lots of cute little things to purchase :) Anout price i think th3y are around the same.

The pharmacy staff are very knowledgeable and helpful and for a small business there is a large…read moreselection of cards, gifts, toys and jewelry and their prices are very reasonable. Love this store!!!!

I've been coming to the pharmacy for my medicine since last year. The staff are fast, efficient,…read moreand really care. When I've had questions or concerns they take their time with me until I'm happy. They also contacted the hospital with my friend's prescriptions, so she'd get the right meds at the correct doses. She was inpatient and wouldn't have gotten better without their help. I really enjoy their bubbly happy customer service. They're my friends now. I won't go anywhere else.

prescription auto refill is a mess and will leave you high and dry with your next prescription over…read moretwo weeks out.

The staff at this pharmacy are always pleasant, informative, and fast. If I have a new medication…read morethey always make sure that I am well informed about it and its possible side effects. I will send in a refill and they usually have it filled within an hour. The best pharmacy in Monroe by far.

I have had good service at this pharmacy, but I was VERY impressed when I went to pick up my dog's…read moreeye drops last week and Dee Dee started to check me out then said she could probably find a coupon to reduce the cost. She spent several minutes and was able to reduce the cost significantly!! I was so happy and grateful that she went out of her way and took the extra time! Dee Dee you rock!

Many people review supermarkets when something goes wrong. I want to post my review for something…read morethat goes good. First, they kept working when many were at home. Second, I have always found staff to be helpful and nice at the check out. This time everybody was extra sweet. My kid was dancing and even they started dancing. Customer Service staff was very nice, friendly, helpful, and fast! There's always somebody to chat and also to guide you to the right isle. I like their products and the fact that they carry the big egg tray nowadays! I get they are changing their layout to attract more people to their clothing section. Marketing. I think they towel and kitchen section doesn't fit the "same as Target's" layout. Pick up is great! Fast and always helpful. Plenty of parking and clean facilities.

Terrible store One of the long waist high meat…read morerefrigerators was set on defrost and was not keeping anything cold! The meat packages were all room temperature. I called over the employee there and he had no idea what I was saying because he spoke zero English! I had to use my basic high school Spanish and said No frio! No frio! Don't know if he ever actually did anything. My friend found another employee there who only spoke Russian. ZERO English. These unskilled, uneducated people are entrusted with keeping food safe???

My experience is super mixed with this place. The pharmacy is probably 4 stars - have had some…read moreissues and have come here when they're all out on lunch, which is a mild annoyance, but I rarely have issues. However, the store is a solid 1 star - they've reduced their stock on most things to the point you can't rely on anything to be in stock, which makes them pointless. So... that averages out to 2.5. Rounding down for the general vibes. That said, Parking is good - they have a nice, big parking lot. They also have a decent liquor and alcohol section, but I never buy that stuff. That's about it.

I'm really impressed with customer service I'm in that industry myself as a contractor delivering…read moreoutstanding customer service to my customer being my goal. For many years, I've gone to Rite Aid for various prescriptions, and I have to say that I've rarely been impressed with such a great group of people so willing to help and go out of their way to make my life better and easier. Top to bottom there Will trained fairy respectful and have my best interest. Heart is the feeling I get every time. I'm in there. Excellent work everybody and thank you so so much. Palmer Bodin. Owner Nordic Home Solutions Llc.

Waited in the drive thru lime 40 minutes. Guy walks up inside and gets helped right away. 5 people…read morebehind in the drive thru waiting 40 minutes and again helps the person who just walked up to the window inside.

I thought the Walgreens pharmacy was bad... is this location closing?? They constantly have empty…read moreaisles and the pharmacy is horribly mismanaged. They have sloppily written signs saying to expect longer waits due to staffing issues. These have been up for a long time. Today, another sloppy sign saying the pharmacy is CLOSED for today due to UNFORESEEN CIRCUMSTANCES. Either shut down completely or get new management.