I am very much at the point of moving to online ordering as local Walgreens pharmacy just keeps…read morefailing. Last 4 issues a) misleading or wrong directions/answers to question about insurance, 2) incorrect incomplete prescriptions, 3) constant out of stock on specific prescriptions which the delays delivery for weeks at times. 4) today.... Simple prescription provided and accepted before lunch break .. still not available by closing time on Sunday so with any luck may get it Monday.. glad it's not a MAJOR problem, simple breathing issue...

Don't use this pharmacy if you want your prescriptions within a reasonable time. There are not…read moreenough staff to fulfill the drive thru and in person pick up. Longest wait I've had was 45 minutes before getting to the window. Find a different Walgreens, trust me.

This is the best pharmacy I have ever had. It's conveniently located in the Virginia Mason medical…read morecenter and the lines are usually really short. Generally takes about 5 minutes to get my medication. Today I was in there and the customer in front of me couldn't afford their medication. The employee went into the back, came out and told her the staff would be paying for it. Pretty cool.

Discovering Family Pharmacy has been such a relief from our endless frustrations with Walgreens!…read more"Mo" and his team are so lovely to deal with - always going the extra mile to ensure our prescriptions, however specific, are filled quickly, with timely text notifications to follow. Indeed our Regence representative cited Family as her choice over Walgreens or other chains hands down. We agree! Thank you FP - we're so grateful!

They're constantly understaffed. I've come back multiple times for the same prescription and…read morefinally got it after waiting over an hour. There's usually only one person covering the car line and inside at the pharmacy window and I've never seen the pharmacist . When you do get someone they're very nice I feel bad for them that they have no help. I've come in the evening before and couldn't find an employee at all, when she finally arrived it was a young high school girl covering the entire building by herself. I guess Walgreens isn't making enough money to properly staff their buildings.

The parking lot was busy on my most recent visit to this Walgreens location on Edmonds Way today,…read moreTuesday 28 January 2025. After parking my car in an open spot, I went inside looking for a magazine to buy. Walking around the store, I found the newsstand section and a number of timely magazine covers. The magazines display made it so I could readily read the names of the different magazines. I opted for a LIFE magazine Jimmy Carter commemorative edition with a pre-tax price tag of $14.99. The copy showed no wear nor markings. In a different section, seasonal offerings - Valentine's Day on this visit, were varied and taste bud-piquing. To make both of my purchases timely in nature, I opted for a package of red velvet Reese's peanut butter cups. Workers at checkout were clear in communication and I encountered no issues with payment (total of less than $19 with tax for both items). I found the parking lot busier when I left than when I arrived.

After moving to Edmonds and seeing the positive reviews I was looking forward to being a customer…read moreof a local establishment. I really wanted to like this place but unfortunately I've been extremely disappointed. One of my meds they told me they do not have in stock and will not be ordering it. When I asked why not or if they'd ever order it they said not many of their patients request it. Other times when I've asked about it they said there is often a shortage because it's being over-prescribed which seems like the opposite issue then no one needing it. Still they never offered to carry it so I had to go to a separate pharmacy just for that med. My other meds became more expensive at Edmonds Pharmacy than the other pharmacies so I ended up transitioning them elsewhere. There is never a notification of meds being ready via text/phone or any other method so sometimes I'd go and they'd not have gotten the order or they had something waiting for me for a long time that I didnt know they filled. Today was the last straw though, I tested positive for Covid after having severe symptoms and wanted to get the prescription for Paxlovid filled nearby but when the provider contacted Edmonds Pharmacy they were told that they don't carry Paxlovid. My provider called me shocked and told me it was unbelievable they dont carry this of all things. Please think about the community you're serving and re-evaluate the decision to carry meds your customers are requesting.

After dealing with Rite Aid for years, and having them make a large, costly error on my…read moreprescription (and not owning up to it), I switched over to Edmonds Family Pharmacy. There is a world of difference between these two pharmacies! Edmonds Family Pharmacy is always friendly, prompt and texts me about my prescription being ready, even before I've contacted them for a refill! They are on top of their game and I would give them ten stars, if possible! The other benefit is that I like supporting smaller local businesses. I hope that Edmonds Family Pharmacy continues to thrive in our ever-changing market!

I wish they did not hide behind a AI. I cannot reach anyone to even ask a simple question. It is…read morekind of frustrating.

Martha killed it today while filling a prescription. She was able to figure out a coupon to help…read morereduce the price. Can't thank her enough. This Bartell's location - and probably all of their other stores - absolutely blow Walgreens out of the water in every way shape and form when it comes to customer service.

There's no way to fully describe the service, professionalism, and expertise provided by this…read morepharmacy. I did not know about this pharmacy until recently and we are so impressed. They go over and above in providing personalized service. And Rasheed, being the experienced pharmacist that he is, knows his customers and their needs. I absolutely cannot imagine going anywhere else! Plenty of parking in the back, both front and back entrances.

I cannot say enough amazing things about this place and recommend them wholeheartedly! The staff…read morethere know you by name and you can call them and have a real person answer the phone. You don't run across this sort of service anymore and can promise you will not be disappointed with being their customer!!

Looking for snack items at Rite Aid on Ballinger Way Northeast this morning, Friday 18 July 2025, I…read morewas pleased to find a score on protein bars. Parking was filling up as it was nearing noon on a weekday though the store interior was calm. Parts of the shelving areas were empty, merchandise had been consolidated to shelving closer to the front of the store. One bin in particular caught my attention, it held an assortment of protein bars that were nearing their expiration dates (the ones I got were August/September 2025). The price tag communicated they were marked down, with a price of $0.99 each, as the expiration date was close. I grabbed six and made my way to check-out. The cashier was friendly, payment went quickly, and my total was less than $6. I was happy with my experience.

Been going here for years, and while the staff has always been friendly and I've always found what…read moreI need, things are going downhill quick. I don't know if they're planning on closing or just don't care anymore, but the shelves are bare every time I go in. I got to speak to one manager a few weeks back and he said that they only order products once a week and get one delivery. This is a terrible business practice. I'm a manager in another business and am responsible for product ordering, and to keep shelves full you need multiple orders per week. It's just bad business and whoever implemented this new rule needs to be talked to. How are you supposed to have a business with almost no products on the shelves? Either fix the ordering issues or shut up shop and let a business in there who knows how to do things.

it breaks my heart to see my beloved Bartell drugs in this condition. there's nothing on the…read moreshelves. this place used to be a great place to shop, especially for seniors. since Rite aid bought this chain, it's just been downhill. staff has been cut to a minimum. there was not one person in the store today that I knew. i expect to see its closure any day now. will be a very sad loss to our community.

We work with them they work with us and we absolutely love the kindness and hard work of Brandon in…read morepharmacy. He works so hard above and amazing in kindness to us always. Thanking him over and over is all I can do other then this. Just overall amazing work!

I was there looking for something, I searched but I didn't find it :) expectation was vice versa,…read morestill bought few other things, why I'm writing is because of two employees over there, the gentleman "JASON "and the lady "OCEAN". Super nice people willing to help, positive attitudes or you can say best customer service from two employees. I like to add that management should take one step more to include other products of daily use to their inventory, at last it's a business and once you return a customer for any reason you lose a business and a potential buyer. I can talk one hour on this topic but I will just leave and recommend for Managers to study strategic marketing.

If you are actually sick, do not come to this minute clinic. The Nurse Practitioners will not…read moreprescribe antibiotics for you. I came in with swollen tonsils and chest congestion and was told to keep taking my at home meds, and take Tylenol. My husband has severe cough, congestion, and shortness of breath and she told him to keep talking his art home meds. She was convinced this virus would be out of his system in one more day. She was so fixated on the day it started, and what our blood pressure is. Amy Huynh was terrible, would not see her again. Should have gone to a regular doctor.