I went to this CVS pharmacy for 2 prescriptions. They were both outrageously expensive even with my insurance coverage. I asked if there was any other option, such as a discount site. Peter H. did some research on his computer and found that I could save money on both prescriptions by using Good Rx. He saved me a lot of money, was very kind and knowledgeable. I will continue to use this CVS pharmacy. read more

Why the one star? I've been a CVS Pharmacy customer for 8 years. Their MinuteClinic affiliation is suspect and should not be used under most circumstances. Specifically do not use their virtual care option. It's expensive and you would be better served at a nearby urgent care office affiliated with Virginia Mason, Swedish or UW Physicians. CVS & Minute Clinic claim they can refill your prescriptions vis a vis their video visit. This isn't the case. They should advertise and clearly state what prescriptions can be filled or not. So CVS ".......nah, nah, nah, hey hey, hey, goodbye". read more

CVS Pharmacy - CVS Minute Clinic phone app photo. - Drugstores Near Me - Lynnwood, Washington

We drive farther to come here because the pharmacist and her staff are awesome! She's always so helpful when I call with questions about my medications as well. There were staffing issues as a couple of employees had to move out of state but those are resolved now. Lauren and Anthony have always been super helpful! read more

HORRIBLE HORRIBLE HORRIBLE They do not fill prescriptions until you arrive. I had my order sent in at 10am, I showed up at 3:30pm and they told me it'd be 20 minutes. The guy in front of me had his sent in the day before, they told him 20 minutes. The head pharmacist is a wretchedly cold individual who sees customers as a nuisance. The pharmacy techs are all very nice, but she's AWFUL. Someone needs to visit from corporate and teach her how to talk to people, better yet just replace her. I'm never having my prescriptions sent here again. read more

I won't visit this location again. They staffed one person to stock the floor, greet everyone, and be at the register. The register is now ONE self checkout station. There is no where to set your items and you can't put bags in the bagging area because the sensor reads it as unscanned merch. It was slow and clunky. The One Person had to stop helping other people twice to fix the self checkout. Self checkout in this setting is just a bad idea. The store is being reconfigured so it's difficult to navigate. CVS should get 4 people in over a couple days to quickly take care of redesigning and restocking. I do appreciate that they now carry cpap supplies. CVS, please support your staff and don't make your customers check themselves out. read more

I'm not really sure how to rate a pharmacy since I don't really go to one other than maybe once every 3-4 years? I would say I had to wait a good 30 minutes for my prescription but I think that's about the average wait time? Oh actually I just remembered I need to dock one star... The first guy that helped me at the counter was kind of odd, kind of rude, and just not pleasant to deal with. He was getting my information and asking me question repetitively and I just felt super fed up. I even asked him multiple times that I need to know if this will be covered by my health insurance because I won't be able to pay for it out of pocket. Eventually, I think he had to use the restroom or something and the head pharmacist called me up for a quick chat verifying my information and he was a lot more pleasant to speak with! He reassured me that the wait won't be much longer and YES my insurance will be covering it! Oh joy, thanks. read more

On 03/26/22, I came into this store for the first time to pick up my prescriptions. It was only later, when I got home, that I discovered that my Carvedilol 20 MG (a 90m day supply), was actually 40 MG. The following weekend 04/02/22, I returned with all of the containers still sealed and the meds unused. I then asked the Pharmacy clerk, "Lauren" to exchange them for the correct dosage. When she brought up the prescription that had been sent in by my doctor's office, it was discovered that there had been an error on my doctor's side of things. I was then informed that because this error had not originated with her, that I could not exchange what I had for the correct medication. My only option, she told me (twice) was to throw away what I had, and then, once the error had been rectified, to buy the correct medication (making me pay twice). No refund was suggested, nor were any emergency supplies ever offered until I myself suggested the idea. As it happened, I still had enough to see myself through the weekend, so that in the end, this was not needed. In fairness, the only thing that Lauren did as far as providing "customer service" was concerned (other than worrying that she bore any responsibility) was to promise to send a message to my Doctor requesting a change. Overall, I was given the impression that she had no concern whatsoever about me as a customer (or a human being), or that she gave a fig about the inconvenience of my having to come back to the store a third time, much less my having to pay for a second 90-day supply. Nor was I entirely certain that Lauren would actually follow through with her promise to contact my doctor's office. After all, why should she? I didn't matter. Towards that end, when I returned home, I called the after-hours number of my physician and left my own message with the answering service. Simply put, and speaking as a brand-new customer, I was not impressed. Lauren was cold, unreasonable, unwilling to really help, and a very poor ambassador where it concerned CVS. read more

Being forced to come here because my prescription insurance won't cover one of my medications unless it's through a CVS Pharmacy. This is absolute BULLSHIT and a conspiracy between the insurance and CVS. While the service was great, this is a 1 star review and will forever remain as such due to this BS. read more

Called. Called again after being on hold for while. Went in. Didn't want to. Horrible customer service via phone and in person. The kiddos behind the register are... kiddos. They just lack experience for problem solving. Like others posted before me, this place can be a headache. I now dread coming here if I have to and will avoid if I can. read more

I was there looking for something, I searched but I didn't find it :) expectation was vice versa, still bought few other things, why I'm writing is because of two employees over there, the gentleman "JASON "and the lady "OCEAN". Super nice people willing to help, positive attitudes or you can say best customer service from two employees. I like to add that management should take one step more to include other products of daily use to their inventory, at last it's a business and once you return a customer for any reason you lose a business and a potential buyer. I can talk one hour on this topic but I will just leave and recommend for Managers to study strategic marketing. read more

Every time I go this location always have such bad times with the people working there, nobody to help, asked questions and always get answered with a bad mood, no help at all. What S$&t people work here! No empathy, no manners. read more

Very disappointed in curbside pickup. I made my first curbside order and received the notification to pickup. I arrived at the store and no one came out with my order. I went into the store and they told that my order had "disappeared" but that they would give me a refund. The employee didn't seem to understand or even care what had happened. I ended up just going to Walmart to get the items I needed. So on top of wasting time ordering and trying to pick up I still had to go to a different store to get my items. In addition I just realized that my card has been charged and there is no refund. Now I have to waste more time calling customer service if I want a refund. Will never do again and would not recommend to anyone. read more

Sat on hold with the pharmacy for 15 minutes only to have someone answer the phone and put me back on hold. Been trying to ask the pharmacy a question for two days now, been on hold multiple times for 20-45 minutes until I gave up and hung up. Will be transferring my prescriptions elsewhere. read more

So happy cvs is finally in the state of Washington!!! So far great customer service, cashiers are friendly and quick. Brand new store so nice and clean!! read more

CVS Pharmacy - a pharmacy - Drugstores Near Me - Lynnwood, Washington

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Excellent customer service in this store. They've always gone out of their way to help with anything that I need, including ordering something that they don't have enough of in stock and I go in and pick it up. Always greeted with a smile and good conversation. Excellent work! I love this store! Great!!! read more

I just started visiting here and because it's next to Bindi, it's very convenient. It's very clean, we'll organized. Price wise? I haven't decided or compared but am almost sure it's within the average. I will update as soon as i learn more. Otherwise, it's for convenience. Staff is friendly and helpful as well. read more

I went in here to fill a prescription. Foolishly gave them my cell number, there is no way to decline the robo calls, and actually there was only one fill on the prescription so there was no reason to call me. I was pretty frustrated about that and the guy at the counter said he would take my number off it. But just now I got a robo call. THANKS FOR WASTING MY TIME CVS. Big corporations need to treat people better or we will take our business elsewhere... read more

Love that CVS is out in Washington now. The store is very pretty and well laid out. The staff is amazing and so friendly. Everyone is willing to help. I love going here. The prices are better than all other drug stores around and the rewards are amazing. The pharmacy is great and will send you texts to your phone to let you know if you have a refill or when your prescription is ready to be picked up. read more

Horrible customer service from Brandi, shift manager. She would not honor my $2 coupon which I obviously got from CVS for taking a survey on their new curbside pickup. She called three different #s, made me wait 25 minutes just to tell me at the end that it is a known issue to their IT staff that coupons are not properly being sent out but she couldn't do anything for me. Come on, it is $2 and I just waited 25 minutes for you to tell me this. If it is their issue they should honor it still. She would not manually enter it or price adjust it even though she could. I am never coming back to this store again and will be spreading the word of this mistreatment to anyone who I know that shops there. read more

I began going to this CVS when it opened, due to it being the only pharmacy my insurance would allow me to go to. I had never been to a CVS before, but this location has won me over as a forever customer! The pharmacists are always very nice, professional, and helpful. Their goal is to make sure you get the best deal possible, and they go above and beyond when helping their customers. The store is always super clean and well-kept, all the employees are always friendly, nice, and welcoming. I highly recommend this CVS, especially the pharmacy. read more