Came here when mask was still required but less 1/3 had mask on and no one seemed to care. Walked around the store and no one was there to help, but when a staff seen another person in the isles, they made sure to ask them and them alone if they needed help. read more

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I usually avoid shopping at Safeway Store because they are very expensive, however when they have an exceptional sale, I clip the coupons, and purchase only the sale items. I always check my receipt because more often than not I am overcharged. Today I purchased only 4 items and was over charged more than $91. I had clipped the coupons for all items and had an additional coupon for $10 off for a purchase of $40 or more. I purchase 2 jars of mayonnaise which I was charged double the sale price for each one and 2 packages of rib steaks, one of which was rung up twice, while I was charged about $14 more than the sale price on the other. Also, they did not honor my $10 off coupon. I paid the $166 dollar charge with a credit card and checked my receipt finding the errors. After waiting in line again I presented my receipt to the checker and showed my Safeway grocery list which confirmed the over charges and clipped coupons. I received a credit of $91.21 on my credit card. When shopping Safeway, Check your receipt! read more

I wish I could give a 0 star to their bakery, I placed an order for a gender reveal cake 4/5 days in advance and when I showed up the day of ( at 1pm when my cake was supposed to be ready) they said they didnt do it because they forgot and were "backed up" so decided to make my cake within 30 minutes. They didnt freeze my cake they didnt take their time they rushed it because they messed up and cant prioritize. When I got to my gender reveal and opened the box my cake had fallen completely apart in the box and ruined my gender reveal because it was warm. Now i'll never get that experience back of my first babies gender reveal so thanks read more

I was treated like I was stealing from Safeway the security guard followed me through the store and asked me if I was gonna pay for the items in my cart then the security guard said I looked suspicious to him .I spend anywhere from $40 to $60 daily there on food lunch for work . I will start going to. WinCo they never disrespected me like Safeway . I would like a manager or corporate from Safeway to get ahold of me read more

The short , small older woman in the deli is terrible Customer Service with a bad attitude. Just nasty foul. the Asian woman working in the deli is great. Ruth in the meat department is wonderful. But overall, we just don't shop there anymore except for special deals that are very hit and miss with their digital coupon set up. read more

They always closer earlier than they should. Hours say open until midnight and it's been closed as early as 11:45pm

The cake and filling were excellent. It was not decorated the way I had ordered. I had uploaded an image to be placed on the cake. My order confirmation showed the image on a decorated cake, however the cake was left blank in the area for the image. I called and talked to the decorator the next day who was going to investigate. She never gave me a call back. Make sure you check your cake before leaving the store. read more

The store has what I want and the staff are friendly.the problem, no one is enforcing the covid-19 safety precautions. Almost 100% of the customers are without masks. The meat department manager was without a mask while handling and serving raw meat. read more

If you like to stand in the checkout line and twiddle your thumbs for 15 minutes, this is your place to shop. Rarely do they have enough check stands open. Rarely do they have enough clerks to bag up your groceries. Management doesn't care about customer service at all. I'll have to start shopping at Holiday Market more often. The waits are short and you never have to bag your groceries. Thank goodness that there are a few businesses in Redding that make it a priority to make sure their customers have pleasant shopping experiences. One star is an "F" in my book. Safeway--you're failing! read more

If I could put zero stars I would. Today before noon I walked into Safeway while the employees were smoking by the entrance of the store as I see people walking in with there children. Then as went to the hot food area because I wanted to order something fresh the gentleman was working on the sushi told us hello then told an older lady who looked at us as we were standing there then proceeded to continue to clean (the lady who is in charge of the food ) she told the gentleman and us that she is busy cleaning at the moment and unable to help us and so we waited a bit longer and she continued to ignore us and clean so we got Starbucks instead ( the Starbucks young lady ) was very kind and super friendly. But crazy that someone who works in the food area as her job tell us she can't help us due to she is cleaning! Also it was not even the area of the sandwich area it was like she was pretending so she didn't have to help us. We wanted to report this to management but we were in a hurry. read more

I have always enjoyed shopping at Safeway due to their high-quality products and tremendous selections. I stopped in here for a few items chili powered and rye bread. Yum! I am sure people thought I was trying to steal something because I had no clue where anything was and was walking back and forth in the store. Eventually, I located the items I needed and was able to be on my way. read more

Low staff. They're rude. And the location is dirty. This is just scratching the surface..

i have been a patient of this pharmacy for over 10 years.. they know I am here every month yet routinely don't order my pain medication.. they are carefree about my pain condition and have no idea what is is like to go without medication.. I believe that patients like me will eventually go through online pharmacy.. if I had a choice I would never use Safeway.. read more

How do you not make donuts at a grocery store with a "fill service " Bakery?! Seriously?...fire that manager, they're definitely affecting your profit margin. I was able to find donuts at their competitor right down the street. read more

Store policy: customers wear masks. Yet store employees don't? Or don't wear them properly? Under the chin? Over the mouth only? Not in compliance, Safeway! read more

I ordered a cake from here, talked to an older lady and she ensured me that my cake would be ready by my pickup day and time. I go at pick up day and time and no one is there besides a guy collecting garbage. He checks all over for my cake but says there is no cake. It was very disappointing. He did offer a free small cake, but it was not the size I expected. I know it wasn't his fault, but I will not be returning to order a cake from here again. read more

This review is for the west side Safeway market and cypress. My bought a Strawberry Boston today and we were celebrating and when we tried the dessert we had white berries that weren't ripe and they had the strawberry glaze over top so they didn't look white. Had anybody known the strawberries were white I think we'd have passed. this seems a bit shady to me but nonetheless it isn't good customer service. if a customer buys a dessert it should be made with proper fruit. read more

Just went there to get some fruits and beverage back to hotel. The guy at cashier is not friendly or helpful at all.

Safeway on E. Cypress, I called them and told the guy in the meat department that I would be driving from Anderson, I asked if they had filet, he quickly said "YES" I also asked if they had enough to feed 6, "YES" also do you have the little green propane canister, "YES" I drove ALL THE WAY UP THERE! no filet, ran out this morning! He was to dang lazy to check! I'm calling the store manager, he got off at 6 pm Monday night 9/12/22 thanks for nothing lazy meat guy! read more

I've been to Safeway's in Anderson, San Francisco, Walnut Creek, Pleasant Hill, Rancho Cordova, Sacramento, Lake Forrest, Laguna Beach, Laguna Niguel, Mission Viejo, Aliso Viejo, San Clemente, the list goes on. Out of every store I have ever visited, this one here on Cypress is my favorite. The reason resides with the employees. They care about their guests, they care about their product. Today was Thanksgiving and I need to swing by the store to pick up a few things. A gentlemen (manager I presume) had been helping me with a coupon when a lady came up to him, cut me off, and screamed at him "where is the velveta cheese?!?" He calmly responded by directing her to where it was. Again she snapped "VELLL-VEEEE-TUUUUH!" (I was shocked, was this a reality show or something?) he again, kept his composure and made every effort to show her where she could find the cheese. She walked away and found her cheese. The guy shrugged it off and said he gets all sorts of customers. But still made no effort to talk badly about the woman. I respected that. Drug users, thieves, and mentally challenged people frequent these Safeways every single day and I think the very least thing we can do as customers is put our carts away. These employees are being paid too little to be doing a job that can be very hectic. When I see 10 shopping carts scattered across the lot, it bums me out. How hard is it to put it back? Keep up the great work 1070 E. Cypress Safeway. I go to your store a few times a week and am very grateful I live so close to my favorite grocery store ever. read more

Delivery service in Redding is through Door Dash. Two days ago we ordered through Safeway website with a delivery window of 5-7 PM. Delivery was 1 hour late and only a potion of our order was dropped off. We called and after much time waiting on the phone, numerous repetitions of the problem, got Safeway to arrange to have the rest of our order delivered this morning from 8-10 AM. We still do not have the rest of our order. Contrast this to the delivery when we lived in San Jose and delivery was through Instacart - we never had any problems. Safeway you have our money but we don't have our groceries!! read more

just got a salad for lunch avout 10 mins ago. mixed it up and opened it and founf a black ball of hair in it! I know its not my gair im blonde. just disgusting immediately puked read more

Lobster Mac & Cheese, our favorite and even better when it was on sale. I wish they have location in LA too.

I've been trying for 2 days, multiple times per day, and the pharmacy will not answer incoming calls. I wanted to check on my request to have my prescriptions transferred to them. If it's this hard to contact them, guess what, forget the transfer! read more

They only have 1 regular check stand open it's insane. And a couple 15 item or less stands. Customers shouldn't have to be waiting this long to check out read more

Ok so buying food here is fine. Not the best prices but the location is convenient. However the independently contracted security there is a joke. Their security ocosts paying patrons yet ignores thieves, or those breaking the law by smoking closer than 20 feet from a doorway or window and oftentimes soins them. read more

Slowest checkers, they spend time visiting with people that don't want to visit, always takes me at least 20 minutes to get through a line, and the constant overhead sales pitch is so irritating read more

Beware: the homeless dictate policy here. My husband was at Lowe's, so I went shopping. As I was going back to our vehicle with a full cart of groceries in 90° heat, I passed the "yellow line", where my carts front wheel was locked down by a "boot". Making it impossible to move. Seriously?!? Ridiculous that 100+ homeless people in a town of 100K citizens dictate policy. Why not have the police do their job and arrest those who steal the carts, and not punish the law-abiding customers? Stupid, stupid, stupid. read more

This is a great Safeway. They have a fantastic selection of fresh fruits and vegetables, an extensive beer selection, and other nice items. Bonus for friendly staff. read more

I was recently looking for a black forest cake as it is a friends favorite, and her birthday is coming up. I tried Raleys first and after about 30 rings someone answered. She did not know when they would get one in, and besides would not take an order over the phone. I called Safeway, yes they could bake one on site, and took my order over the phone. Safeway answered in about 4 rings, and was helpful and friendly. Raleys good advertisement to search elsewhere. Not friendly or helpful. read more

I am sitting here at 1:34 in the morning trying to fill up my 2007 expedition with a 24 gallon tank. I am tired and leaving for Corona Ca at dawn. I went thru 3!!!! 3!!!!!! Credit cards and was denied. I am posting this AND THEN GOING SOME PLACE ELSE FOR FUCKING GAS AND ICE. Fix your pumps. read more

Wow the worst customer service. Three workers at the cash register but no one at the customer service. After asking one of the people at the cash register if we could get some help, one of the lady responded very rudely with, "no, they are on lunch you will just have to wait". We then ask them if she could help us she responded rudely again, "no, you will just have to wait, they deserve to take a lunch". Not sure who is the manager is but customers is what brings profit to the store and having employees that simply is disrespectful towards customers dont deserve our business. I blame the manager for not insuring that employees do there best to help customers. Never coming back to this safeway or any safeway. Poor service, there so many other great grocery stories and this is not it. read more

Finding myself not feeling it's worth it to pay the higher prices at Safeway. Since Raleys closed their prices have gone up but the quality in the meat and produce departments seems to have gone down. read more

If I could give less the 1 star I would. The cashier Roxann at this Safeway was TERRIBLE to me on Friday 03-27-20. I was told if I was wanting something that was in a locked cabinet to go to a register, tell them what you want and they will have someone get it for you. I told her what I wanted, she rolled her eyes and said is that really essential right now??! And started yelling throughout the store that "I need someone to unlock the booze cabinet for this girl!" multiple times with the store being packed with people. Finally someone with keys came over and she also gave me guff for wanting the alcohol cabinet unlocked. I understand alcohol isn't essential, a lot of things that are being bought aren't essential right now. It made me feel very small and I was very very uncomfortable. And while I had to stand there and wait with the cashier Roxann while she went to go get the item, she was huffing and puffing with annoyance and kept tapping something on the counter over and over again. It was a terrible experience.. read more

Staff either more people at your deli during peek lunch time hours or staff faster people who don't do one sandwich at a time. Line is down the aisle and there was no hustle or change in speed at all. read more

The worst Safeway I have ever shopped in. The store is dirty, the checkout lines are are long, but few cashiers on duty. The lack of cashiers is an ongoing problem, when I talk to locals. No one in Redding has a good thing to say about this store. There is a good reason why many here refer to this store as, the unsafe Safeway........serious problems with homeless & drunks. read more

This is the greatest store. We had a death and I needed a last minute deli tray to help feed everyone who was coming to the house. Raley's wouldn't even consider my request. Nicole at the Deli Department said give me 1.5 hours and we will get one together and then even acknowledged her sentiments. They were so awesome to do this at the last minute. read more

Bringing in Boars Head is a game changer in a great way. As a new resident and long time fan of BH, I was disappointed with the deli departments of every store here (even Holiday that did carry some BH). This puts Safeway straight to the top. read more