I have been shopping at Raley's near daily since relocating to this side of town, mainly out of convenience. I had an encounter in this store this morning that was completely unacceptable and I will not be returning. I was in the self checkout lane, scanned my groceries and selected the pay now option which I have done hundreds of times. I then tapped my card and was directed on the screen to "please wait" and then began that dreaded "circle of death". I waited several minutes and then thinking the "pay now" button didn't work I pressed it again, and again and again - at least three times. Look folks, this was an EASY fix. When I called for help the guy snapped at me while pressing the "pay now" option that all I had to do was "press the button". I tried to explain that I had already done that several times but it didn't work which is why I called him over for help. He snapped again arguing with me that I couldn't have pressed the button and that's all I needed to do. Why did this matter? Why are you ARGUING with a customer? Why are you trying to make me look and feel stupid when that is NOT necessary! He continued arguing with me and me repeatedly saying "I DID press the button it didn't work I called you for help not to get yelled at why are you arguing with me?" This was COMPLETELY unnecessary. I did speak with the manager who said he would address it, but this situation was completely avoidable and completely unnecessary. Be kind people, and when someone asks for help just help them don't make a big deal out of it. Customer lost now for good! read more

Ordered a royal purple flower bouquet from their flower shop for my Aunt for her birthday. Photo showed gorgeous purple flowers and Lillys. She got cheap white daisies, a red flower and white carnations. Her favorite color is purple. Why show pictures if the bouquet isn't even going to come close??? read more

Raley's - First is what is on their website. Second is what she got. - Grocery Near Me - Redding, California

See all

Staff is extremely friendly. There is a young woman who my child is absolutely obsessed with, as well as a young man who is extremely happy and thankful to be working, and if you come at the right time he might even be singing. My family and I love this store, living nearby is one thing, but they make you feel like family, which is why i continue to return. read more

The service here has really gone down hill since Bill retired as manager. Except for the old school employees, the employees are distant, if engaging at all. The prices are among the highest in Redding, reaffirmed by a report in the Record Searchlight about beef prices inRedding. I used to do all my shopping at this store - but no more. read more

Ordered a pickup order. No signs for where to park. Got a call with the rudest person who couldn't find my daughter's car and wanted her to come pick up the order inside so they wouldn't have to find her after she was already parked in the correct space after trying to find it for several minutes. She then came out and was rude to her as well. Called the manager to complain and she wasn't much better than the associate. Just an all around terrible experience and won't put ourselves in that situation again. Will stick with Safeway. ​ read more

If I'm in Redding and need groceries, this Raley's is the best place to come. I really like the meat department. They have sales on meat that aren't in the weekly flyer, so what I like to do is browse the meat counter to see if there are any good deals or cuts that you don't see normally. This time I found some thick cut rib eye bone in chops for get this ... $1.97 a pound! Hardly any pork is that price. My receipt says I saved almost 60% off regular price. Now THAT"S a deal! I just wish I found this deal earlier and bought more of them. It was the last day of the sale. Cooked them at home on the gas BBQ, just a little seasonings and on the grill ... simple. They tasted terrific, juicy and a nice pork flavor. If you're in Raleys, just check out the meat counter for some killer deals ... not every week but they do happen. read more

See all

Surprisingly nice inside. Not great curb appeal. Kind of a creepy crowd around the parking lot. They had a good supply of string cheese and bottled waters. An unusual selection of magazines. Who knew there was a magazine dedicated to chickens? I got in and out in a few minutes and found what I was looking for. All in all a decent grocery store experience. read more

See all

Most of the staff at the Raley's in Redding, CA are very nice, with the exception of one checker who is consistently rude. Store usually has stuff in stock, with the exception of half and half. Never in stock and if it is, the date is two days out. This store definitely needs a remodel, looks like it's from 1980. Works or me since it's close, but I would not recommend this store. read more

This raley's has some major issues I've been here a couple of times since I moved into the neighborhood and I have gotten crappy service rude and disrespectful feedback from when I asked questions store is never fully stocked always looks nasty and disgusting the deli department definitely needs an overhaul had issues with that which already contacted manager but seems like that has not been replaced you really want a good raley's go to woodland California check out that releases that's how this really should be this raley's isn't even that big and yet and still you guys act rude crude and socially unacceptable and do not care about your customers everything in your store is just horrible and now I drive out of my way to go to another store because I am treated better the store is fully stocked and I get the treatment and the customer satisfaction that I should get I've never seen a raley's so bad and trust me I go to a lot of raley's it's pretty sad when you like certain things that raley's and you wait until you go visit woodland just so you can have them this store if I could give a zero Stars I would give it zero Stars y'all need to go take a look at the woodland raley's and do a major overhaul on the Redding raley's place is a joke. read more

I came here today with some friends I love this store Awesome employees and a well stock store. Their deli section is very nice as well read more

See all

There is an older male checker that is a total dick here. He's always in the worst mood and short with everyone. He needs to be pulled aside and spoken to by management. Completely unacceptable behavior. read more

Today we stopped by Raley's for the very first time. The store had lots of fresh food with a great deli counter and a fabulous produce section. The prices were reasonable with the app that we were encouraged to download upon entering the store. Dave at the deli counter gave us great service and made sure that we had everything we needed. Although the store is older it is quite clean, well organized and very nicely stocked. There is a Peet's Coffee Bar inside, the meat counter had plenty of great options, and the staff was super friendly and helpful. We will definitely be back! read more

Well shopped here well over 30 years. Always didn't mind paying higher k prices because loved the store and quality and mostly the service. However over the last 5 or so years it has continued to go downhill. No service at all! Went in the morning. Just back from a long trip. It was all downhill: Meat looked brown and was super high$$. Pack of Salami was a brown color. I pointed it out to a gal stocking the bologna and she just looked at me ? They were obviously old. And can see why because price was very high for that brand. . A small pack of hamburger was $ 8.99 a pound. Yes 8.99 per pound! For the 20/80 fat. That I buy elsewhere for $4.99 Then digital coupon were a nightmare. Use to just put your phone number in and got the member discount. Get ready to check out with a large basket of items and no checkers. Only one ( manager?) At front watching self checkers. And one opposite end playing with her cell phone. I asked her if they were opening a checkout and she replied " no, she wants the customers to do self checkout only. I simply replied no, I have to much to do a self checkout lots of veggies and fruit which are a pain in self checkout. So the manager finally opened a checkout ( didn't seem very happy) and checked me out. All done and the computer crashed it took 20 or more minutes to get it to work. ( crashes last two times in there ). When I finally got outside an older gentleman that was having trouble with the self checkout approached me. He was very upset. Said he has shopped at Raleys for years and not only the prices are outrageous but the service is horrible and the same cranky lady just stands there instead of putting workers on a checkout. He said he stood and waited 15 minutes to get something from the deli counter. Well I know for sure I will never go back. After years of being a loyal customer I'm done. The sweet man and his wife said same for them. Like me, they will drive across town from now on. What a shame to see this once bustling business deteriorate. Lack of good management and putting the $ before the customer. Prices on some items are almost double. That and probably the worst customer service of any grocery store. read more

Tanna the best!! Finally securing the product I've been searching for. Went above and beyond. Always great to see her smiling face when we come in. read more

I've been a faithful shopper of Raley's for many years. When I moved to this area I was shocked and disappointed at this particular store, but out of habit and love for the company I've continued to shop here. Each time I went I was left frustrated and feeling like I was a bother to the cashier. Once, I had a cashier complaining to me that she gets in trouble for not taking a break on time and she left me standing at the register. I had to walk around and get my bags from the counter and put them in my cart... she was gone. I swore that was it. Yet here I was today looking for punishment by once again running in here for a few items. I picked up some "manager specials" that were advertised with sale signs in front of the product. Imagine my surprise when I find out I have to have a digital coupon to receive that price. What!? So now not only do I have to have a number to receive Raley's everyday high prices.. now I have to take the extra effort to 'clip' digital coupons!? Nope. I will have to try and find another company and store. So I guess it's goodbye to my over 30 year relationship with Raley's and BelAir. read more

Some of the best produce in town and the prices are great when you have an account and follow their specials.

I had the most amazing experience shopping at this store during my Thanksgiving vacation. I went in the morning of and was dreading lines and grumpy people. When I walked into the store they were playing great music, and all the staff were singing and having a blast. The customer service here was impeccable. I have a HUGE shout out to the Produce Manager. He was so very kind and helpful and made my Thanksgiving that much better. All grocery stores should take some tips from Raleys on Lake Blvd in Redding. I can't wait to go back!! read more

This location definitely gets four stars for me! We are always super excited to walk into this location. Every time we go to this location all of the items that we are looking for are in the exact location where we need them. Plus the milk at this location is not always expired. I hate when I go to the location across town and the milk that they have is often expired. That drives me absolutely crazy. I pay all this money to come in to your grocery store and you cannot even provide me with milk that is not expired. Completely unacceptable! Luckily, this location does not have that issue at all. Also the eggs at this location or not cracked. They are absolutely delicious when me and my family get them home we love to eat all of them. The staff that works here is super friendly as well. They are always very helpful. My wife loves going to this location because the carts that they have are clean. I hate when I go to Walmart, target, or other big box department stores and their carts are dirty and you do not even feel comfortable putting your children inside the cart. This location definitely does not have that problem at all. All of the cards are super clean and my son who was only three years old can sit in the cards with no problem. He loves to get up on the cards and bounce around and be a kid and play on them and we try to prevent him from doing that because of Covid issues but we do feel safe allow him to do it at this location They have tons of great food as well and me and my family love to buy the juice that they have. It is a cranberry juice and it's like a cranberry and watermelon juice and it is super super good read more

Raley's - Good - Grocery Near Me - Redding, California

See all

Some of the rudest clerks I have ever seen. I have been in many times and every time I get a rude clerk who looks like they do not want to be there and take it out on customers. read more

Unprofessional. Expensive. Lots of homeless doesn't feel like a safe place whatsoever.

I've been in other Raley's and they always are fine. This store however left a lot to be desired. The merchandise seemed uncared for to me, we were looking for dinner to take back to our hotel room so we went to the pre-made sandwiches, salads and soups the selection was not good. The sandwiches & pre-made salads looked like they had seen better days..seriously days not hours. we selected a Raley's soup instead and some store rolls. The soup was watery and the rolls were bland. We tried to locate spoons to use with the soup, nope we had to buy a package of spoons in order to eat the soup in our hotel room. The staff was nice however at checkout and when we asks where items were located in the store. read more

This was the first grocery store I ever got lost in. I still remember the sense of panic setting in realizing I couldn't find my mom. I learned an important lesson about self reliance that day, and I also developed a terrible anxiety disorder I still live with to this day. But now when I can't find my mom, I can just text her. She's probably at home. We live in different states. I also accidentally broke a jar of mayonnaise on the floor back when mayonnaise still came in glass jars and they didn't even make my mom pay for it. read more

Brittany, the Team Leader in the floral department created a beautiful bouquet for me and was so kind and professional. I wanted a patriotic theme as it was to honor my husband who was a veteran and it was the 2nd anniversary of his death. Brittany is a pleasure to work with and I'll be having her create my floral arrangements from now on. A star employee and Raley''s can be proud she works for them. Barbara Brooker very satisfied customer. read more

I'm not one who normally goes out of my way to write a bad review but I am very upset. I got to Raley's often to get the St. Louis seafood salads and normally they are wonderful. But today, I have one of the most unfortunate experiences. Halfway though my salad I found a DEAD LADYBUG in my salad. Now I don't know how it got in there or what the background is but it made me sick. Not the kind of experience you want in the middle of your meal. read more

Raley's - Bug in my St. Louis Seafood Salad - Grocery Near Me - Redding, California

Quality foods, pleasant place. The prices are high. When I need quality fresh meats and produce right away it's worth going to Raley's. Ordinary staple foods are exactly the same and much cheaper at Walmart or Costco. read more

My favorite store, love the people and I live the quality of there Produce! I can find lots of gluten and dairy free items as well! read more

Won't shop here again until at least after COVID is over. Make us wear masks...staff too but stood right next to a produce stocker who had his down on his chin then sneezed right into the produce - no attempt to cover his face. Then, at checkout, they won't provide free bags so if you want to use your own they want you to unload your cart for them to scan, then let them put the stuff BACK into your cart for you to get out of their way and bag it yourself. Sorry, ain't doing that. And, I should also note that the last few Saturday mornings (9:30 ish) they were restocking shelves and had many aisles piled with so many boxes you couldn't even get your cart through them. read more

When Sam Walton open his first store in Rogers, Arkansas on July 2nd, 1962 it was an unquestionable success. His success however, was not the product of an elaborate employee training program. When Sam Walton greeted his customers, he was genuinely excited to see them there shopping in his store. When he was able to help them find what they were looking for it gave him a profound feeling of accomplishment. The reason the Walmart corporation today is such a success is unfortunately due to it low prices and not its "world class customer service." It is rare these days to cross paths with an employee who is genuinely happy to be helpful and curious. That being said, just the other day I was shopping at the Raley's Supermarket on Lake Blvd. in Redding CA, when I encountered an employee in the deli who was genuinely happy, helpful, and polite. I think her name was Cassey, Cassie, or possible Cassondra? I not entirely sure, I'm unfortunately terrible with names. Regardless of my inability to recall names, the next time you find yourself craving a decent sandwich and true world class customer service. Then head on over to the Raley's Deli inside the Raley's Supermarket on Lake Blvd. where you can conveniently find both. read more

You guys. Sometime hero's don't wear capes. I was in a bind and needed something for a family meal badly. What I needed was not available thawed. Clint took my phone call and listened to my problem, instead of saying "we don't have that" he sat on the phone and offered a solution that was absolutely perfect. He did not need to do this, he didn't make any extra profit off of it. He was simply offering amazing customer service. THANK YOU CLINT IN THE BUTCHER DEPARTMENT!!! I wish I could've tipped you but you graciously said you cannot accept. WOW Clint, you deserve a customer service award and/or a raise. Thank you for taking the time to care. read more

So I'm just strolling though Raley's picking up dinner for the family when I get a text that I'm supposed to bring a meat and cheese tray for an event tomorrow. I asked an employee in the deli if they had any that were already made but since it was the end of the day they were sold out. Maria in the deli overheard the conversation and jumped in and offered to make one - even though she was scheduled to be off in just a minute, she stayed late to make this tray for me. It's not often that you encounter somebody so willing to go the extra mile and provide awesome customer service like that! Bonus - there were free vodka samples while I waited. Thanks Raley's, we will always go out of our way to drive across town to you because of service like this. read more

This Raley's is generally clean, Staff where masks and the best part is the wonderful helpful way Staff treats customers. Thank you. Before Thanksgiving I was there a few times and one time I needed help out. A gal named, Umina (I hope that is right) helped by placing each bag into my trunk. When I went to give her money, she kindly and professionally said, "Oh no, thank you anyway. I am not allowed and it's okay that I helped you." She could have taken the tip and no one would have known. This is ethical professionalism and I hope Raley's values Umina. read more

I dont love this place. The tall front area manager is NOT NICE and also rude. The reason I'm writing a review though is the peets coffee. You actually need a trained barista in there. The two times I've gotten specialty coffee drinks there have been horrible. Wont try it a third time. read more

I shop at Raley's 3-4 days a week. I have read a lot of negative reviews & can't believe them! I find the store very clean, well stocked & the employees are the best! T Hey are all so helpful if you are looking for something they tell you where to find it & then take you to it! Their displays are great! The young lady Maria in the deli is awesome! I've been there when she has had some very demanding & rude customers & she is alway polite & smiling! Paul D. & Donnie do a great job & the young people who bad the groceries are polite & funny! For some of them this is their 1st job! Before you want to criticize put yourself in their shoes for a day putting up with rude shoppers & see the other side! You never know what someone is going thru just take a deep breath & be kind! read more

I love this store and the people that work there. But I can't for the life of me understand why people are allowed to bring their dogs (that are not actual certified service animals) in here! It is disgusting and unsanitary. Every few trips I make here, there is usually someone who has a little dog walking around, sniffing things. They are clearly NOT certified service animals. From what I understand, store employees are seriously unclear on what types of animals are allowed in their store. Do emotional support animals qualify? I don't know. But it is just sad that someone with a dog in a store is more important than someone (myself and others) who has been a loyal customer here for nearly twenty years. This is a potential health hazard. Raley's, please do something about this! I really don't want to shop somewhere else, but I will if things don't change. read more

The management/owners of this store clearly put little to no care into protecting the health and safety of their customers and employees. The last two times I came to this market I saw employees stocking shelves without wearing masks and about 25 percent of the customers were wandering around unprotected as well. All the others stores I've gone to in the area have been bending over backwards to keep people safe. Why not Raley's? I'll be contacting their corporate office. read more

A tremendous THANK YOU to my local Raley's for their respect and compassion for those of medically unable to wear a mask as compassion is one thing that has been lacking these past many months. You will always have my business. read more

We feel lucky that this is our neighborhood store. They have a good deli and bakery. We like the chicken strips, potato wedges and sandwiches. They have a good selection, and also carry local items. Their beer selection is very good as well! They offer fruit for the kids at the door for free. My daughter LOVES it and is so much happier now while shopping here. read more

Raley's offers a greater variety of goods than other grocery stores, but it is also more expensive than them as well. The employees are always really helpful and friendly though and the store is always organized and clean. However, this five-star rating is only for the reason I come to Raley's almost once every week--for their great bakery and, most importantly, for their monstrous cinnamon rolls! These babies are my favorite in Redding, and you can get three giant ones in a pack for only $3.50 ($2.99 when it's on sale). These cinnamon rolls are slathered with a large helping of their gooey, delicious cream cheese frosting--just the way cinna rolls should be and the reason why I love them! I've never eaten one without baking it a little in the toaster oven; that is the best way to get the frosting to spread into all the nooks and crannies and create a cinnamon gooeyness inside. The Raley's cinna rolls at Hartnell are much smaller and dinkier than the ones at the Lake Blvd. Raley's so go to the Lake Blvd. one if you dare to buy these dangerous goodies. And all ye with a weak pancreas- beware! These are for the cinna-roll snobs who believe it's better when it's bigger :) read more

Raley's - Yum - Grocery Near Me - Redding, California

See all

I love this little store! My absolutely favorite employee is Sara in the bakery. She always has a smile for me and is helpful and welcoming every time I come in. She has continually bent over backwards to be helpful, even when I have a rush order. I wouldn't go to any other grocery store bakery. read more

The boy with the long greasy hair working the sand which shop is very unprofessional and rude. He needs to cheer up. Acting like his wife cheated on him or something. If that's the case take a personal day. Or just don't work in customer service. Won't be having him make my sandwich again. Shouldn't even be employed read more