The front desk/customer service lady is very rude. Every time I call to ask a question or make an…read moreappointment, she responds in a RUDE way. She acts like she's the owner and refuses anything you say and continues to repeat herself. She wouldn't let me ask the dentist a question, she assumed his answer each time. She didn't work with my insurance appeal, she wanted me to pay full price. When I finally got a new insurance that would cover a percentage of the treatment I needed, I got pregnant and she denied me service. I can't even ask a question without her saying, "No, you can't". She answers as if she's my mother. I'm unsure if the dentist are aware of how she speaks to their clients. The dentist was nice, but she has an attitude and can work on her customer service skills. I let her know I will be finding a new dentist because she continued to be rude to me. (Also if the dentist is reading this, I'll be very happy to give you my phone number to explain each scenario of my phone call with this lady). She also denied sending me my x-ray photos which is against HIPAA. I've asked twice and she continues to say she will handle it with my insurance. I still have yet to receive my records.

Hello, I am a single parent of three who works a full-time job. I took off my job for one of my…read moredependents to see the denti at a certain time u get there and the staffs grabbing their belongings saying my appointment time had already passed. I showed my appointment time and still wasn't accommodated, that wasnt very unprofessional and they did not even wait five minutes after my appointment time at all

I am a retired dentist. After moving to Florida, my wife and I had to find a new dentist for…read moreourselves (yes, dentists do need to see a dentist for their own health!). After researching nearby practices, we decided to see Dr. Schwartz at A Winning Smile. He is a very skilled practitioner and he has a warm and caring manner with his patients. We have received excellent care at his practice. His supporting staff is first rate. I fully recommend that you make an appointment with him to maintain your dental health.

Let me start by saying I am nightmare dental patient. I have a heart condition that makes me…read moreextremely cautious about medications, so the thought of needing dental work was scary. While on vacation, part of my tooth broke off. I called this office first thing Monday morning as a brand-new patient, and they got me in immediately. After a thorough exam and X-rays, the dentist confirmed I had a significant cavity that required a root canal and crown. Needless to say, I was not happy. I was in pain having a hard time eating the office graciously rearranged their schedule and fit me in that very afternoon. From the moment I walked in, every member of the staff treated me with kindness, patience, and genuine compassion. They listened carefully to my concerns about my heart and never once made me feel like I was overreacting. Instead, they took the time to explain everything and adjusted my treatment plan by avoiding epinephrine because of my medical history. The doctor was absolutely incredible. When it came time to numb the area, I honestly did not feel the injection. I was amazed. Even without epinephrine--which I know makes the procedure more challenging for the dentist--he made the entire experience as comfortable as possible. I walked into this office expecting one of the worst days ever and left feeling amazed. The professionalism, compassion, skill, and genuine care shown by the entire team exceeded every expectation I had. I am so grateful I found this practice. If you're looking for a dentist who is exceptionally skilled, truly listens to your concerns, and treats you with kindness and respect, I cannot recommend them highly enough.

Let me start with I am not a fan of the dentist but this office has left me feeling quite the…read moreopposite. from the hygenist to all the staff - everyone was friendly and professional. This office was great to deal with as my initial visit was somewhat of an emergency and I was seen the same day and left the office with the appropriate care needed. Returned for follow up care and cleaning and was again impressed with the professionalism the staff exhibited. I would add that this office has some cutting edge high tech equipment.

This is our go to dental office for our whole family. They are always friendly and on time and in…read morenetwork with our insurance. I highly recommend Dr. Valiente and her staff.

My mom first took me here when I was 13, I believe. I got my implants here due to lack of adult…read moremolars when I was 18. I just got my wisdom tooth extraction today at age 24. I absolutely hate the idea of pain and discomfort so that is why I still come here nearly a decade later. I don't live in my hometown anymore and I've moved to all sorts of places in Florida. I have tried different dental practices. None have made me feel comfort the way this office does. I don't think their pricing is unreasonable. You are paying for professionals who are compassionate. It just irks me how people can complain about a small business when it's evident, at least to me, that they have amazing talent. I have and would still drive 3 hours to come back to them. Obviously that's not sustainable if I move too far away but I promise I wouldn't do it if I didn't think they were worth it. So, believe what you want but you will have to experience it for yourself.

From the first telephone contact, I felt that this office was going to give me the best…read moreprofessional results. Everyone with whom I came in contact, was extremely pleasant and proficient. S. Elgabalawy was the hygienist and the dentist was Hiba Alrubaye. I thought that they spent a lot of time with me and that they would spend even more if they felt the need. Everything they did was most comprehensive and seemingly detailed. I trust and highly recommend them to take care of most of any dental needs. If anything is beyond their scope of knowledge, they are first to admit that you contact another specialist for which they will provide recommendation. Your good health is their first concern.

Dr. Labelle has been my dentist for a few years now and I have been to the office several times…read more Front office, staff and back office staff are both highly skilled and very friendly. The office has all the latest equipment, more than I have seen in any other dentist office in one instance I had a molar that needs to be extracted. Dr. LaBelle did that without any need to send me to a specialist. In another instance I needed a cap which Dr. LaBelle also did with excellent results. They take my insurance and have made no effort to upsell me or send surprise bills. Hghly recommended.

They told me that they take my insurance UNTIL they sent me a SURPRISE bill!…read more Service was fast, and ok... Both me and my Husband had to go back a second time to get a filling REDONE, which they did do. Also, I feel misled... They told me what to pay, and THEN IN ADDITION they charged even more a few months later. Expensive ++

Can't say enough good things about the office manager Daniela, she really goes out of her way to…read moreprovide the best service. And Dr. Guzman was so sweet and personable as well!

Estoy muy feliz con mis implantes dentales , gracias ami doctor y todas las asistes así como la…read moreadministradora y trabajadores en general , si hubiera sido por sus esfuerzos no lo hubiera logrado. Mil gracias a todos , se merecen 5 estrellas .

I have had a lot of problems with my teeth lately, and I was looking through my contacts, and I…read moreremembered this excellent doctor. I was in pain, and Dr.Molina- Wasserman 's office took me immediately. They have assistants who are friendly, caring, and all wearing suits to cover them. I must say I walked out of there so happy ...the best I have felt in years. It is amazing how other dentists just don't know how horrible they are, including me...HONEST TRUTHFUL CLEAN & FRIENDLY I would recommend Dr. Molina-Wasserman and staff, including her assistant Dale 5 STARS. I woke up this morning, and I'm still okay. CLEAN, CLEAN OFFICE. Jane r.

The actual dentists are ok/good, but every other employee here is not. The techs forget to put the…read morex ray cover on almost every time and I have to remind them. The front desk ladies have always been rude, especially the older woman who has been there for years. I've been going to this practice for over 7 years and always see a different dentists, it's nice to have different perspectives but not an ideal experience. My biggest issue is scheduling or rescheduling. You make an appointment 6 months in advance and God forbid you need to reschedule it. I am a full time student and full time employee, my schedule is changing constantly and every time I need to reschedule my cleaning they push it by 2-3 months. No place is perfect, but if they didn't overbook appointments, clients who have been there for years could get the care they need. It just screams greedy and careless. Not the worst, but definitely not the best.

Dr. Westcott is fantastic but Dr. Trivedi is horrible. His attitude and respect for clients is…read moreterrible. He constantly comes in late which makes him way behind and rushed. I've heard him talk loudly about patients that he doesnt care for. I've had a few horrible experiences with him. i do miss Tiffany who I also used for teeth cleaning. She is fantastic.

Avoid this place at all costs. I came here for what should've been a standard root canal and crown…read more Instead, I endured over a year of delays, pain, repeated crown failures, and ultimately permanent damage to my tooth--resulting in complete loss. I originally found this office through a mailer and scheduled an appointment. The office is small but appears clean. However, I noticed that even as the first appointment of the day, I waited over an hour to be seen. A staff member even whispered, "he is always late," which set the tone for what became a deeply frustrating and traumatic experience. From the start, things felt off. The X-rays took unusually long because the nurse couldn't understand why the X-rays weren't coming out, I guess she had a brain fart and realized the machine was pointed at the wall instead of my face. When the doctor did finally come in, he was cold and detached--not rude, but definitely not someone who made you feel safe, cared for, or comfortable. The root canal appointment was a nightmare. I arrived at 8:30 AM. The nurse casually advised me to start coming at 9:00 AM instead, since the doctor is "never on time." I was numbed around 9:15--but wasn't seen by the doctor until after 10:20 AM. I sat there in anxiety, shaking and staring at the wall, trying not to cry. Eventually, the procedure was done. They took impressions for the crown and told me to return in two weeks. I came back--the crown didn't fit. They took a new mold. Two weeks later--still didn't fit. Third time's the charm? Apparently not. It finally fit on the third attempt. But the relief didn't last long. Nine months later, while eating, the crown fell off. I returned and was told I'd need more numbing and work done on the tooth. I was devastated. I cried through the entire appointment. Once again, a new mold was taken. I returned--still didn't fit. Returned again--and it finally did. Fast forward to today, a little over a year later, I see a new dentist. I was horrified to learn that: 1. The crown still doesn't fit properly, and 2. The original decay was never fully removed. Now the tooth is too far gone to save and must be completely extracted. Thousands of dollars, countless hours, and immense emotional stress--for a tooth that can't be saved because of their negligence. I now cry when I call a dental office. I had to mentally prepare for weeks just to get basic X-rays done at a new practice. This experience has left me with real trauma--dental PTSD--and I'm actively exploring my legal options. I'm sharing this to warn others. Please don't dismiss red flags like I did. Just because an office looks clean and professional on the outside does not mean the care is competent or ethical. What happened to me wasn't just a mistake--it was avoidable, repeated negligence. Do better, Dr. Trivedi. People's health, money, and emotional wellbeing are not disposable.