It's the owner/management issue. I've known the details of both the late Joe Escobar and David his…read moreson since 1981 when Joe was downtown. Not great to work with when choosing a diamond. Beautiful diamonds and fine gems though. They had a fabulous sales staff in the 80's there in Campbell. But lost several women sales lady's because they weren't comfortable there. My brother bought many things for his wife there. He always worked with Saundra with a Checoslavkian name. She was the best sales lady, also Marie Furia. So if they're still there ask for them. They make the experience fun. I have bought graduation gifts there. Just not the same. Young inexperienced people now.

I have been living in San Jose for over 30 years and have seen this store but never stopped by…read moreuntil today. I bought a necklace from somewhere but the necklace had a little issue for me. It was a very minor job. I didn't think they would take the job and fix it but I thought I would just try them. I was really surprised by the size of the store and selections of the jewelrys they had. Their staffs were really nice and very welcoming especially Eeva. Eeva listened to my concern and really tried to help me. Finally it took them only about two hours to fix my necklace. I was really happy with their service and definitely will recommend for anyone looking for a trustworthy jewelry. And definitely I will go back with my husband for a piece for myself.

Willow Glen Diamond Co has been outstanding since day one. Always very kind - efficient - and super…read moreknowledgeable. I DRENCHED my ring in super glue and it has tiny diamonds on the band - they were able to clean it for me perfectly despite it possibly neededing extensive repairs. Thank you WGD Team!

A few months ago my boyfriend and I started looking for engagement rings. I really wanted an old…read moreTiffany's setting that I had seen many years ago, but I couldn't find anyone selling a ring like that. I didn't want to compromise so I knew I needed it custom made. I researched online and saw that Willow Glen Diamond Company made custom rings, so we casually stopped in to talk to them. Tina (she is so sweet!) talked to us about what we wanted and then introduced us to Terri who sat down with us to educate us about ring shopping. We were amazed by her knowledge and honesty. She was clearly not pushing a sale. It was obvious that she wanted to help us regardless of whether we bought from her. We had intended to "interview" several different stores before making a choice, but after we walked out the door my boyfriend said exactly what I was thinking, "we aren't going to look anywhere else, this is the place and I trust Terri." Our trust (and even friendship!) continued to grow with Terri and we picked out diamonds and designed the ring. I have never seen a ring more stunning in my life. It turned out even better than I imagined. I thought a custom ring would come close to what I wanted but this exceeded what I was even dreaming of. I don't know how that's possible but I'm in love with my ring and so grateful that I found WGDC. Thank you so much, Terri and team, for making this ring come to life!

I kept forgetting to get a few of my vintage pieces resized/reworked and finally remembered last…read moretime I walked by. Mike was so friendly, helpful, and I couldn't be happier with the results. My items were completed even quicker than I expected and all for a very reasonable price. So happy to have finally found a local jeweler I can trust!

Awesome jewelry store, and great service with reasonable prices…read more Really appreciated Mike fixing my necklace and charging a reasonable price!!! Jewelry store next store wanted 4x the price of Chique! Glad to have a great local jeweler!

I know these guys from their Valley Fair days when I also worked at a jewelry store. Whenever we…read morehad a big load of repairs, we trusted them for their expertise. I wanted to replace the straps on my watches and they offered genuine leather. Calf and Lizard genuine leather. For a great price. Can't thank them enough!

A Reminder to all…read more Never do business with this company! I still have my damaged ring, finally found a new sapphire to replace and had to get another jeweler to fix it. DO NOT GO TO MASTER FRAUD JEWELER!!!

I've been wanting to go to Redemption for several months and finally made it to downtown Campbell…read moretoday to check it out. It's a cute boutique offering California-made items such as pottery, clothes, skin care products, jewelry, art, and more. The store is nicely organized and their items are neatly displayed. A table with pottery near the entrance caught my eye right away. I also enjoyed checking out the flavored salts and oils for cooking, room diffusers, wall art, and jewelry. I was surprised to see they carry the wonderful Osea skin care products as I didn't know they were made in California. I ended up buying a ceramic spoon rest, room spray, and a tiny gold "diamond" ring. Their prices were reasonable. The store owner rang up my items and was very friendly and nice. I will definitely be back to shop here again.

This was my first time checking out this cute little store!! I know I did the beer walk a couple…read moreyears ago as well as a wine walk but I think I just stayed outside because I didn't know you could venture into the stores with your drinks in hand! Lol oops! This particular day we were walking around and discovered this cute little store!! I thought these mixed drink bottles were so cute. I had to take a picture!! For 10 or $20 you could buy one of these along with a bottle for your friend or as a cute housewarming present!! They had different sizes, different flavors and different mixes that went for everything!! They even had a fruit punch, one with just fermented, dried fruits inside! I really like this idea! Store had a bunch of other little odds and ends as well as some local soaps, candles, clothes, and baby items and some interesting maps or posters that showed different astrological signs as well as were certain vegetations grow within the state or even the time of year!! I'm not much of a gardener, but I would love to get into it! I also don't have the space but I liked the posters! I also thought I took a picture of the poster, but apparently I forgot! It was still really cute though! The lady in the store was very welcoming and friendly and if you check on the app, you get a discount with your purchase! So I'll have to save that for next time! I definitely wanna come back here and buy little stock for presents for friends and family!

I bought exactly what I needed as gifts for some staff yesterday. April and Catherine were so…read morehelpful. They were friendly and helped me by answering my questions and suggesting items. They were smiling and sweet and I appreciated their professional help so much. I got exactly what I needed. They made my shopping experience very enjoyable, and I will return to Spellcraft in Campbell. Both April and Catherine were 10/10!

I was walking around downtown Campbell area and they have this little shopping area a few buildings…read morelike one is a small boutique ect . When I saw this cool crystal/ plant store it was really nice inside with lots of green vibrant plants all over the store . They have all the crystals/ quartz u can think of pretty cool stuff . I ended up getting a ring and some quarts. I was really happy with my purchase. The lady helping me was very attentive and friendly. When in the area, I would definitely come back to check it out again.

They were so helpful on my repairs of my necklace (herringbone just needed the clasp fixed). I had…read moremy wedding ring. Diamond fell out of its setting luckily, I found it and they were able to put it all back together or it look brand new.

Excellent jeweler!!! Had a ring custom made and the results were excellent! Made exactly as I…read morespecified, professional and knowledgable service, very reasonable price. Honest, expert craftsman and ready as promised. I won't go anywhere else.