My husband and I visited Direct Factory Furniture today and had a wonderful experience thanks to…read moreAndres. We were furnishing a new apartment and had a lot of questions about different furniture options, measurements, layouts, and pricing. Andres was extremely patient, knowledgeable, and professional throughout the entire process. Highly recommend! 10/10 thanks to Andres!

Customer service and communication, they made us drive all the way to the Stevens Creek location…read moreduring traffic hours when no mention of going to Coleman for pick up horrible customer communication waste of gas and time. Van was the person who helped us

Huge Selection of high quality furnishings and some pretty good prices when they have a big weekend…read moresale. Surprisingly good service with EXCELLENT delivery too! For years we have been searching for a good set of dining chairs to replace the worn ones at our dining table. It's a bit like the story of the three bears - quality varied greatly from place to place, either quality was too low or prices too high, or the style just didn't work wherever we went. Then one day, we happened to find the time and purely on happenstance on our morning walk, we wandered on in here to find a set of chairs that matched our existing table at a price that seemed quite reasonable after discount. Our shopping experience was low key.. we wandered in, looked all around for maybe 15-20 minutes and once we found what we liked, we actually had to flag down a salesperson to initiate the transaction. We never felt pressured at all during the whole time. The Delivery - PRO TIP WARNING: As Murphy's Law dictates, I happened to mistakenly schedule the furniture delivery on a day and time that I would not be home. That would not be a problem, except that to reschedule a delivery, there is a $49 surcharge once scheduled.. However, I called the delivery center to explain my situation, and the delivery came early on the scheduled day BEFORE I had to leave for my other appointment. BRAVO! Overall - 4.5 stars - a half star off for the mandatory penalty charge to reschedule a delivery. Again, they made every effort to show up early ahead of my other time commitment and like in the Olympics, they PLANTED the landing! And oh yes, the dining new chairs are wonderful! - and guess what, the chairs REALLY are made in Denmark.. works for me!

Buyer Beware- I ordered furniture on 7/3/26. On 8/17, I was told that what I ordered couldn't be…read moremade. I went to the local store the next day 8/18 for a refund. I am told that it will take 6-8 weeks to receive $3400+ Meaning that this company has my money for 3.5 months. Should I be calling the Attorney General? Really bad business practices. Local sales has no authority to expedite the refund. Corporate BS.

As a resident of supportive housing, finding affordable furniture is a challenge and can be a…read morebarrier. I ordered my furniture through Nichlaus last week and I got my delivery today. Their delivery team was professional and took great care of my furniture. No damages, fast, and easy. Thank you Cort for all you do for the community.​​​

We bought an entire bedroom set here in 2022 and it has lasted us till now 2026. Great price and…read morequality the staff are nice and there's a lot of options. I remember some friends buying furniture here pre covid and they are the ones who got this place on our radar

I recently purchased furniture from NorCal Furniture, and I couldn't be happier with the…read moreexperience. Ben is awesome! He's honest, knowledgeable, and has helped me on multiple occasions find high-quality furniture at very reasonable prices. He's always quick to respond whenever I have questions, and he consistently has a smile on his face, making the entire process easy and enjoyable. If you're looking for great furniture and exceptional customer service, I highly recommend Ben and NorCal Furniture!

Shop no more! This is the place for you!!! I had the…read morepleasure of working with Bao of NORCAL Furniture some items I needed. Bao was honest, trustworthy, and communicated very professionally. I would recommend their products and services! Highly Recommended!

Despite making all the usual stops when we started shopping for furniture in our new home, we were…read morestill struggling to find a dining room table that we loved in our price range. Fortunately we popped into Gingko's downtown showroom on a whim. Cliff & Jerry were great with answering questions and when we said "it's too bad we can't pair that top with those legs they jumped in with "of course we can". We walked out with a bench for the foot of our bed and a custom walnut table with bespoke dimensions and base on-order far more affordably than I'd thought possible. That experience was fresh in our minds when Crate & Barrel delivered a 4th defective dresser (and a final straw in our patience with them) from their beautiful but deeply flawed Linea collection. We negotiated with Crate & Barrel to take back the entire bedroom set given the saga we'd been through, and placed an order for a new set with Gingko. Gingko had our bed and nightstands installed within the week, with a few more months to deliver another custom piece--a wider version of a standard dresser to better fit our space. We've now received everything and absolutely love them. The ability to work with the Gingko team to make tweaks to dimensions and design that fit our style and space has been incredible--all at same or better prices to what we found at Crate & Barrel, etc. While the range of designs is of smaller than what the big guys offer, the Gingko team punches well above their weight and their ability to tweak and customize pieces at reasonable price points makes them an easy recommendation for us to make to anyone shopping for quality walnut furniture!

We really enjoyed dealing with Ginko Furniture when we bought our dining room set. Jerry was…read morepolite, helpful and really knew his products. He came with the delivery to make sure everything was done properly and cleaned up. They offered to move other furniture for us. Our dining room set is beautiful. We're very satisfied with our experience from beginning to end. Quality furniture and great customer service. Highly recommend this store.

We bought two very nice rocker swivel chairs right before the covid shutdown in 2020. I've ended up…read moresitting in one of them almost non-stop since then, as I work from home, and it's become my command-central spot. Not only have the chairs held up perfectly since then, the one time I had a cord problem from one of my own silly free-range guinea pigs who managed to quite mangle one of the cords (no animals were harmed, thank goodness and now blocked off), but when we couldn't fix it ourselves, they came out, picked up the chair, FIXED it, and returned it, practically within an hour!! OMG. I work in ecommerce and deal in customer service every day, all day, and I have to say, this was by far the BEST customer service I've ever experienced. Holy Smokes, I'm impressed!

We bought many items from this store. Service is always great. Delivery is always the next day.read more

Anthony & his dad at Furniture Discounters are great! I got the lowest price on the Lexicon…read moreMcCafferty couch I was looking at -- it retails for nearly 2x at other places when compared to their price. I was worried about getting furniture delivered downtown, as I live right across the street from San Jose City Hall, but they showed up early, got it to the 9th floor, and installed it smooth as silk, and they did it all within 20 minutes. Seriously, the guy is a pro. I had a really good experience with them, and would buy from them again! They have a smaller selection but everything they sell is cheaper than other places, so if you're looking to save some money, I would check in every so often to see what their stock is.

I bought a pullout couch. I've been shopping around and finally found a great couch here. It is a 3…read moreseater queen memory foam mattress. I bought and paid for delivery. On delivery day we had a problem with the height of the couch and entry. This wasn't going to be in my house today and I was worried whether I had to get a refund and choose a different couch. I was assured by Anthony that he would get the guys to dismantle the bedding mechanism and reinstall it in the house at no extra cost! I was delighted and scheduled a new delivery date in a week. Wow, the guys did a great job and it didn't take even an hour. I'm so pleased with the service and quality of the furniture. It was a great value for me and it's perfect for our living room.

We had such a great experience shopping at BoConcept! The staff was super friendly and really took…read morethe time to listen to what we were looking for. They were patient, thoughtful, and made the whole process feel easy and enjoyable. We originally went in to buy just a sofa, but our designer, Michelle Winter, helped us think about the bigger picture -- how everything would fit together in our space. She has such a great eye for design and gave us so many helpful suggestions on how to decorate and pull the whole room together. While we waited for our order, Michelle kept us updated every step of the way, which we really appreciated. The communication was excellent, and it made us feel taken care of. The furniture itself looks amazing -- super stylish and great quality. We're so happy with our purchase and would definitely recommend BoConcept to anyone looking for beautiful, modern pieces and an awesome shopping experience!

I received my new sofa from BoConcept today and it was worth the 3-4 month wait! There was one…read moreslight delay in the shipment due to something out of their control but once they quoted me the second delivery date they stuck with it. Delivery people were on time, super nice, and efficient. My only complaint is that I was interested in the stain-resistant treatment but wanted to know if it was made of toxic chemicals. They weren't able to provide any details so I didn't get it.

They carry a wide variety of foreign goods from foods to furniture. I'm especially impressed with…read moretheir selection of Torani syrups and snacks from all over the world. Snacks such as Lays chips have a global appeal with flavors spanning different cultures. One flavor that has been absent from their inventory however is Croatia's tomato and basil flavor. It is delicious and would be a perfect addition to their snack section.

Credit card : The worst experience I have ever had with a bank…read more They kept charging hidden fees out of nothing - even with a closed account which I paid every single dollar. I ended up paying more fees because they just keep accumulating due to sending a statement for $2.75 Then $5.75 I ended up paying out of nothing: $8.75 DO NOT APPLY for the Credit card. It is the most unfair customer service- Manager the Worst.

Honestly, people give this place a lot of crap for doing the typical scammy furniture store trick…read morewhere they continually insist that they are going out of business or have some major promotion running. But if you step inside and actually look around, there really is quite a lot of good stuff at very good prices. And it is possible to talk them down further if you are willing to pay cash on the spot. We got some very nice leather sofas for a steal of a price. Delivery service was so quick and efficient; I think it took all of 5 minutes or less to get the whole sofa moved in and assembled. You can tell they are seasoned pros at what they do. Would get whatever you need before tariffs REALLY do hit and jack the prices up through the stratosphere...

Expensive furniture! We went back a second time and all of a sudden there was a discount on the…read moreitem we wanted! Guessing that's their sales technique so you think you're getting a good deal.