5 star experience at Geoffrey's! We recently designed a custom wedding ring set using family stones. Elissa was so kind, communicative and professional, and made the entire process so simple! The ring is absolutely gorgeous and one of a kind. Thank you Elissa and team!! read more

Geoffrey's Diamonds & Goldsmith - Jewelry Repair Near Me - Campbell, California

I was gifted two london blue topaz gems and was referred by a friend to Geoffrey's for custom design. Jillian helped me through the process and it was the best jeweley-buying experience I've ever had! Excellent customer service and the final piece turned out spectacular! Definitely 100% recommend for any sort of custom design work. read more

Geoffrey's Diamonds & Goldsmith - Jewelry Repair Near Me - Campbell, California

Eliana and the rest of the team here are absolutely amazing! I was turned away from another jewelry store to get my rings cleaned before my wedding. Eliana was happy to assist as soon as I walked in and they were so nice while I waited. They also have an outstanding jewelry collection. Will be coming back here in the future!!! read more

I've been to Geoffrey's a handful of times since my husband had my engagement ring custom made here a couple years ago. Each visit has been an absolute delight - whether I'm just popping in to have my rings cleaned, getting jewelry appraised for insurance, or window shopping with no intention of purchasing anything. they are never pushy or intrusive; they always let us browse at our leisure without making us feel like we should be purchasing. Jillian is always the one who helps us when we come in, and she's the best! She's always very friendly and welcoming. I recently popped in by myself on Christmas Eve to browse their stock and *maybe* take advantage of their December sale. Jillian was attentive without being intrusive or pushy. I ended up purchasing 2 rings during my visit, and I could not be happier!! read more

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I have taken jewelry into Geoffrey's several times and each one has been a great experience. Repairs and cleaning are always done quickly and professionally. I have not had the opportunity to purchase any jewelry there but it's all beautiful. Support your local independent business and check out Geoffrey's! read more

My sisters and I went to here to have matching rings made (among other things) and we had such an enjoyable experience! Upon entering, I instantly felt at ease because the showroom wasn't overwhelming, but yet diverse enough to entice me to want to explore. Everyone is so pleasant and helpful, but Elyssa is the one that ended up helping us. Her warm, patient and engaging personality made it feel like we were with a friend! Within a month, from start to finish, we received the rings and they are beautiful! Highly highly recommend! read more

They had great service and were very accommodating. You do need to make an appointment and be very prompt. Parking is a pain per usual so give yourself time to find a spot. Otherwise , they have a lot of lovely jewelry! read more

I came in because I needed my gold chain repaired. The service here is impeccable, they definitely take the time to answer all your questions and they even told me about things that I was unaware of when it comes to taking care of and wearing jewelry. After about a 30 minute conversation I decided to leave my necklace in their good hands. They told me the repair would take about 3 weeks as they are super busy. 2 weeks later I got a call to tell me the work was completed. Today i came in to pick up my necklace, I was again greeted with smiles and great service, after I inspected my necklace the employee asked if I wanted my wedding band polished or to give it a satin finish as I was putting the band on my necklace. I asked him for his input and he felt that it would looked better polished but if I didn't like it then he would have the satin finish put on it. Well I must say he was right... it looked wonderful just polished. After all was said and done I walked out of Geoffrey's feeling like I was well taken care of. And will be a repeat customer again in the very near future. read more

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Great experience from start to finish. Enjoyed a mimosa as I was browsing, off to a great start. I've been looking for a band for quite some time and Jillian was super helpful! The only downside of the experience...they have so many great pieces that I needed to get out asap because I started looking at necklaces and earrings. read more

Seriously a dream come true engagement ring experience! Linea is the person who helped and guided us through this wonderful experience! The customer service, friendliness, professionalism, & quality: 10/10 The communication throughout the process of designing our dream engagement ring was excellent. And the final product was even better than our initial design and inspo photos! Again, Linea is literally an angel who made sure we were taken care of and happy with the entire experience-- from answering all of our questions to incredible patience throughout the design process! You really feel cared for through it all! Also, the location is so cute! Seriously so happy! So glad one of our friends recommended Geoffrey's to us and we will do the same now, too!! read more

Geoffrey's Diamonds & Goldsmith - Jewelry Repair Near Me - Campbell, California

Geoffrey's is the best of all worlds - great service, quality jewelry, and excellent prices. We worked with Linea to pick my engagement ring. I didn't have a clue what I wanted. She was able to help me narrow it down in 40 minutes to a design I love. We picked it out over a year ago and I received it recently - it's still my perfect ring! I am thankful for her expertise. Linea was so kind to my fiancé throughout the process and helped him make slight alterations to accommodate the diamond size. I could not be happier. I refer all my friends to Geoffrey's and will continue to do so. read more

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One-on-one customer service. Very knowledgeable, tremendous selection. Maybe a small jewelry store compared to the big market mall type jewelry stores and that is what I liked. read more

I cannot begin to express how amazing this jeweler is...Elissa, the associate, was so kind and thoughtful in helping us design the ring of my dreams. Literally hours going back and forth. Aaron, thank you for being so helpful and knowledgeable about men's wedding bands and times of the year NOT to go to Greece!! We come from the Central Coast and this was one of the only jewelers that carried square cushion cut...so glad we found this place and will be lifelong customers. 10/10 recommend for custom jewelry and engagement rings they made the process so easy and really felt the love when everything was said and done!! read more

Our experience with Linea and other members of the team at Geoffrey's have been nothing short of delightful. Linea helped us pick out our wedding bands and helped my brother find his dream engagement ring. She was so knowledgeable, calmed us, and offered really good advice. Now I only stop by when I know she is working! read more

This is an amazing place. The customer service is on point. Walking in the door a welcoming greet. This place is friendly, knowledgeable and everyone is kind. They work with your budget and care about you and that you love your piece. Great selection, something for everyone and great price on buying your gold pieces. read more

5 star experience at Geoffrey's! My fiancé bought my engagement ring from here, and we just purchased our wedding bands!! Every time we step foot in Geoffrey's we are treated with incredible customer service!! Linea helped us choose our wedding bands. She answered all our questions honestly, offered us great advice, and allowed us plenty of time to try on every ring possible. We also worked with Cindy, her energy and amazing customer service had such an impact on our final decision. We absolutely love our rings and can't wait to pick them up!! Highly recommend!!! read more

Geoffrey's Diamonds & Goldsmith - Wedding band - Jewelry Repair Near Me - Campbell, California

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I've used Geoffrey's to solder my rings together and also recently was able to sell a ring from a previous relationship so they could repurpose. The service is always 10/10, they have refreshments while I wait and the turnaround time is so quick! read more

I wanted to gift my granddaughter with small hoop earrings for her 16th birthday Linea found the perfect pair. She provided excellent customer service. I highly recommended making Geoffrey's your go to jewelry shop read more

When I started shopping for an engagement ring, it was overwhelming. All the options, jewelers, etc. I purchased a ring at another famous jewelry, but i still didn't have that warm confident feeling about my purchase. I then visited Geoffrey's in Campbell, met Eliana and Aaron, and everything changed. I immediately knew, they were the right persons and jewelry for this important purchase. That same day I canceled my other order and started working with them on a custom engagement ring. Eliana and Aaron, made this otherwise overwhelming process, such an amazing experience. They searched for the right diamonds, worked with me in the finest details of the design process and finally delivered such a beautiful ring that I am extremely proud of and so is my fiancee, she is obsessed with her ring. I will always remember the process and experience of picking, designing and purchasing our engagement ring and thanks to them, that memory is at its best. Thanks to Eliana and Aaron, I have a great story to tell about my engagement ring experience. We are so happy they are part of our wedding story and will be back for our wedding bands and any other jewelry needs we may have in the future. read more

We had an amazing experience working with Eliana at Geoffrey's Diamonds. She helped me purchase my fiancée's engagement ring, and we loved the experience so much that we returned to her to purchase my ring and my fiancée's wedding band as well. Eliana gave us her undivided attention every time we visited and never made us feel rushed. She is extremely attentive, listens closely to what you're looking for, and provides great, honest opinions that really help with decision-making. Geoffrey's also creates a very comfortable experience by offering drinks and refreshments (including an open bar), which makes the viewing process relaxed and enjoyable. Eliana made everything easy and stress-free. If you're looking for someone knowledgeable, attentive, and genuinely helpful, I highly recommend working with her. read more

I came in to get my ring resized. I had some worries thinking the small diamonds on the band would fall off after sizing down a much smaller size but I was rest assured that they always tighten each stone before handing back your ring. Eliana was very professional and super friendly, and offered to get my ring checked for a couple prongs I have felt that puckered up. They buffed down my ring right away and cleaned it as well. I was so impressed and pleased. (At no cost) There was a gentleman and a couple ladies working there that were helpful and very friendly. I decided to go home and think about it, and thought how comfortable I was going in Geoffrey's Diamond store, I did not get any judgmental vibe, nor was I ever rushed at all, and Eliana was nice enough to show me some pieces I was curious about while waiting on my ring inspection. I called a couple hours later just to come right back and get my ring resized! I even called the next day because I really wanted them to add on the notes to recheck each stones to make sure they are not lose, even though I was told they will automatically do that, but they were nice to put it in notes and it gave me much peace of mind. Also I had to remind them to leave the special engraving my partner put inside the ring. I was told it will take 2 weeks until it's ready, but it was ready in just a week. So fast! It fit perfect and my engraving was saved! Definitely will be coming here in the future to make sure my hubby gets a ring he likes. read more

Geoffrey's Diamonds & Goldsmith - Resized my ring size 6 to a size 4.75 - Jewelry Repair Near Me - Campbell, California

Great and fun experience overall. The quality of the jewery is really something to comment on. I shop jewerly often and I was very impressed. The staff really helpful and knowledable. I had the great pleasure of working with Eiliana. She helped me locate the perfect setting for my diamond. In addition, she found a major error in a current stone I had in a ring and thank goodness she found it as I would of lost the stone. I had to have my ring sized after it was made and it was done right away and with pleasure. I am enjoying my rings and look forward to future shopping at the store. read more

I came into Geoffrey's during one of their pre-holiday events. The store was beautifully decorated, they had an amazing spread of food and a bartender on site. I was assisted by Linea who was so helpful, friendly, and very knowledgeable. Highly recommend her! They have so many gorgeous options, I will definitely be back- especially during one of their special weekend events! read more

Amazing experience ordering my engagement ring! They helped us pick the exact ring we wanted, and showed us a variety of designs, and diamond sizes, even in natural light! They met my deadline since I needed the ring for a trip, and made my fiancee a beautiful custom ring. read more

I purchased a very unique and beautiful engagement ring, working with Eliana. We ended up coming back to get the ring resized, as well as order a custom diamond wedding band for my fiancé based on a piece of costume jewelry she really liked the look of. They shaped it to fit perfectly around the curve of the main turquoise stone of the engagement ring and they look perfect together. I also got a very cool wedding band for myself. Great experience, would definitely recommend and go back! read more

I went to Geoffrey's Diamonds& Golds because I had some jewelry that I need to get cleaned and also do some repairs. This place is beautifully and they even have a bar inside next to a cozy patio. The personal are courteous and very professional!...Eliana helped me with my jewelry, she was awesome!...she offered me a drink while was waiting for my jewelry cleaning. She also speaks Spanish!...She even gave me some recommendations and I ended up buying a nice silver chain for my husband. Yes, I would recommend this place if you are looking for new jewelry or even if you just need some repairs or cleaning... read more

I bought a high-quality diamond engagement ring and earrings there. Their jewelry designs are gorgeous, and the diamonds sparkle like crazy. The prices are very reasonable too, and the staff are professional, friendly, and super helpful. Highly recommended... read more

Thank you Eliana and all the friendly staff at Geoffrey's. Eliana was very helpful and knowledgeable, making sure we were aware of all the options. After looking at their website, I already had my eyes set on one particular ring but wanted to remove the accent diamonds. Thankfully, Geoffrey's provides customization and they even include cleaning and maintenance on the ring for life. Had a wonderful experience in getting the perfect engagement ring. read more

I had an incredible experience buying a proposal ring for my now fiancée. I don't know much about buying jewelry but Elissa who works here gave me a ton of advice as well as such an amazing deal on exactly the ring I was looking for. The atmosphere in there felt warm and welcoming and I highly recommend going there if you are looking to buy jewelry for your loved ones! read more

Geoffrey's Diamonds & Goldsmith - Jewelry Repair Near Me - Campbell, California

We had a wonderful experience looking for an engagement ring at Geoffrey's. Cindy was very friendly, professional, and helpful and went above and beyond to help me find the perfect ring by asking me lots of questions and having me try lots of rings on that she thought I might like. She took the time to answer all our questions and gave me great advice for decisions I was unsure about. She will keep searching until you find that perfect ring and won't give up until you love it. The experience here was top-notch, and everyone made me feel welcome, unlike a lot of other stores I have been to. I am so excited that I found my dream ring and will definitely be back for the wedding band. Thank you, Geoffrey's, and thank you, Cindy! :) read more

Eliana and Aaron were very gracious and provided excellent customer care. There was simply a calculation issue that resulted in the initial price being lower than it should have been. Eliana and Aaron insisted that I receive the lower price making me a very satisfied customer. read more

My husband and I visited the store in mid-September to shop for wedding bands. We were impressed by the selection and chose both bands that same day. We clearly communicated that we needed them by mid-November for our overseas wedding and placed the order with a deposit, feeling relieved to check off a major task. A few days later, Eliana (our main rep) called to inform us that my husband's band wasn't available in size 6.5 and a custom order would take 8-10 weeks. This was frustrating because it wasn't mentioned when we placed the order. Had we known, we would have chosen a different option. My husband was away on a work trip, so I returned to the store alone. It was busy, and another associate helped me. After explaining the situation, I was told the ring could still arrive before our trip for an extra $200, so I agreed to proceed with customization. After that, there was no follow-up, and we assumed everything was handled. By late October/early November, we still hadn't heard anything. When I called, I learned my band had been ready for a while, but my husband's was not. I was surprised no one notified me, and we grew anxious about timing. When we picked up my ring, Eliana reiterated the 8-10 week timeline and insisted we had been told this from the start, offering no solution. Multiple calls later, the same response continued, leaving us disappointed and feeling blamed. Thankfully, Jillian stepped in. Though not our main rep, she was proactive and offered a temporary band for my husband at no cost so we'd have something for the wedding. She also apologized for the miscommunication. We truly appreciated her effort because we had seen this as a communication issue from the start, not anyone's fault. In contrast, our main rep's response felt defensive and, frankly, infuriating. In summary: I would recommend the store for its wide selection and competitive pricing. However, choose your sales rep carefully, as it can greatly impact your experience. Now, when we look at my husband's wedding band, we know it takes 8-10 weeks to make and it's absent from the overseas wedding --which isn't the memory we hoped for. read more

Eliana was incredibly helpful, knowledgeable, and patient as she guided us through the process of selecting a ring. The ring is beautiful and turned out exactly as discussed. We're incredibly grateful and will happily return to look at wedding bands in the future! read more

Geoffrey's Diamonds & Goldsmith - Jewelry Repair Near Me - Campbell, California

Had a wonderful experience with Eliana and William at Geoffrey's in Campbell. They went above and beyond to help my wife with her custom ring. So grateful and we will definitely be back. read more

Called for a same day service (prong tightening) on a couple of my diamond rings and they were able to accommodate me right away. So quick and their bench did a great job and the folks were all so nice. I peeped some pieces and saw that their pricing is very fair! I'll definitely be back to purchase one of their oval eternity bands. read more

We ordered a custom ring from Geoffrey's. Eliana helped us with the ordering process and Aaron worked with me on the CAD. Eliana was super friendly and nice. The CAD took a few back and forth to get right but Aaron was very patient and engaged during the process. read more

I recently bought an engagement ring here- and the service has been outstanding! Jillian was so helpful- every step of the way. I had done some research- trying to figure out all the jargon, and I had gone to about 8 other jewelers before I found Jillian at Geoffrey's. None of them came close. The customer experience is just far and away above anywhere else I went. She's super knowledgeable, I really felt I could trust her, and therefore, Geoffrey's. I highly recommend this place! Everyone else I spoke to was also great- super professional and kind. read more

Had a wonderful experience at Geofferey's picking out our engagement rings with my fiance. Jillian was an absolutely sweetheart and so helpful in getting us exactly what we were looking for! I highly recommend coming here for a personalized experience, especially if you'd like to customize your ring. read more

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We popped in to look around while we were at the farmers market and ended up designing my dream engagement ring. Big thanks to Elissa! She is very patient and knowledgeable! I like when they have the outdoor bar open. Nothing like sipping on champagne and shopping for new jewelry :) read more

Geoffrey's Diamonds & Goldsmith - Jewelry Repair Near Me - Campbell, California

Had a great experience, professional helpful staff that made everything easy and got my fiance her ring that she is in love with and I really like my ring too. read more

Geoffrey's Diamonds & Goldsmith - Jewelry Repair Near Me - Campbell, California

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