I've been coming to this dentist for the past couple of years, and I'm so glad I made the switch…read moreafter some not-so-great experiences elsewhere. This is an honest, kind group of professionals who actually care about your well-being--they're not in the business of inventing problems just to pad the bill. Case in point: I have two baby teeth that every other dentist over the last 20 years wanted to yank out and replace with implants (probably because implants are profitable). But those teeth are still sitting firm in my mouth--no issues. Instead of pushing unnecessary procedures, this dentist is helping me keep them healthy for as long as possible. And shoutout to my dental hygienist Mario--he gave me an incredibly thorough cleaning yesterday and was just wonderful all around. Thank you so much for everything you do!

I've been coming here for several years now and it's amazing to see the growth and transformation…read more Usually when a company grows they lose focus on their customers but not here I have to say. The care is personalized and focus on what you need, from cleaning to a crown or recommending a good orthodontic if needed. I have to say that Tom is running an amazing team with Pilar always being there to guide you and answer your questions, not to forget about Jen, haven't met a nicer hygienist/person. Thank you and see you soon.

Horrible management, unempathetic staff, poor products, and unprofessional service…read more In March 2025, I purchased a Kör whitening kit and a night guard from this practice. The whitening system, which cost me $800, was a complete scam--it did not work at all. Unfortunately, that ended up being the least of my concerns. On Monday, I checked my Care Credit account (which I thought was fully paid off) and discovered a shocking $13,200 charge from this dental office. Care Credit confirmed it originated here. While it turned out to be an error on someone's end (so thankfully I was not being stolen from), what followed was inexcusable. I reached out immediately, and it took Melissa three days to respond--her explanation was that they were "short-staffed." Instead of showing empathy and helping to resolve the issue, she argued with me over email, insisting that because I wouldn't call, she couldn't assist since Care Credit needed me on the line. I made it clear that I would only communicate by email due to potential legal concerns. Ironically, in her final email, she admitted she had in fact spoken to Care Credit--proving this back-and-forth was completely unnecessary. Because of their negligence, I've wasted days calling Care Credit, emailing this office, and losing valuable time and money. Their lack of accountability and professionalism is beyond frustrating. Please check their other reviews--this is not an isolated incident. This practice is horrific.

I was initially thrilled to discover Brickell Dental Care and instantly connected with Dr. Mara…read more Her professionalism and care made me feel confident about choosing this office for my dental needs. I scheduled a teeth whitening treatment, fully understanding that results could vary. Both the staff and Dr. Mara assured me that I would see a significant difference. However, after the treatment, my teeth unfortunately reverted to their original color. I mentioned this to Dr. Mara during a follow-up appointment, and she kindly offered a complimentary treatment to address the issue. I scheduled this follow-up on my way out of the office specifically with the manager, Amanda. I also spoke with other staff about having to come back for a complimentary treatment. So multiple people in the office were aware that I needed to return for the treatment at no cost. Last week, I spoke to Amanda again, only to learn that Dr. Mara is no longer with the practice--a disappointment, but what made it worse was Amanda's response. She pretended our previous conversation never happened, insinuating that I made up the story. This was not only unprofessional but downright shady. The right thing to do would have been to honor Dr. Mara's commitment to me as a patient. Unfortunately, Brickell Dental Care has lost my trust, as well as the business of several friends who came here on my recommendation. I hope the owner sees this and reaches out to make it right--not with a discount, but by standing by the promises made. It's not about the money; it's about principle. I strongly advise others to stay away from this office, and especially from Amanda, whose behavior was highly unprofessional. Really disappointing it took this turn. What a shame!.

WORST. Dentist. I've been here 3 times because of convenience and man have they been a let down all…read morethree times. Do not know what made me think it would be different. They're close by, but they schedule like 3 patients at the same time per hygienist so they're ALWAYS late. They do it so they can always have appointments if someone cancels or arrives late but when people arrive on time like they're supposed to you have to wait 2 hours. Last time they told me they were so sorry she was running late (I understood) but I waited from 9am until 11:30 u till I was so upset I went to another dentist that same day. I went back because of course they sold me their bull**** package of another cleaning and the SAME thing happened. My boyfriend happened to have the same dentist and I accompanied him to go and they had us wait for an hour and she finally came to tell us she was sorry the lady was running late to work she should be there in 10 minutes. TWENTY minutes after they ask us to go sit in a chair where we waited another twenty minutes. When I finally was so upset that I asked for them to reschedule (he paid for that already of course) they tell me "you shouldn't schedule things after dentist appointments, you should know they always run a bit later" ..... overall disappointed with untimely service, unkind people, and just okay cleanings. Pick anywhere else. These people are in it for the quick dollar and do not care about having upset customers.

During my trip to Miami, my temporary filling came out, and I was very uncomfortable. I had to do…read moresomething, so I got in touch with some of my med school pals (Unibe) that live in Miami and they recommended this place And this place save my tooth and my trip. The office was super clean, and modern. The staff were very friendly and professional. And the wait time was literally less that 5 minutes. The doc took his time examining me, and then explained to me in detail exactly what was going on. I didn't feel rushed or pushed into sales pitch that usually happens at other dentist bc they want to do big procedures. The doc explained that my cavity had gotten bigger, and recommended that I get full imaging and consider the possibility of root canal. He understood that I was from out of town, so he gave me the option of going ahead and treating cavity, and following back home for full work up and treatment. The doc also took the time to call my regular dentist and to update him on his findings. This is utmost level of care!!! I felt very comfortable here, and appreciated the sincerity. If I lived nearby I would definitely come back here for sure.

Had my first appointment with them today and i would say it was the least painful cleaning i ever…read morehad. The dental hygienist Kaylee was really good and was super nice. The prices are extremely reasonable for miami as well. Definitely cheaper then most other dentists in the area

Relax and Smile has been taking care of my dental health for the last 2 years and I only have…read morepositive things to say about each of my experiences. Starting with the booking of the appointment, it's not only quick and easy but I'm reminded via text message a couple of times before the visit to make sure I don't miss it. The place itself is modern, with cutting technology and as spotless as a dental office should be. In general, going to the dentist can be stressful, it's certainly something I'm personally not looking to it but Relax and Smile's folks get the best out of me every single time I'm there. It's a fun experience actually, or better say, they make it fun for me. I have got several procedures done at this place, that includes multiple cleanings (at least 4 so far) and Invisalign and I can't complain at all. One important aspect for me is the financials and they have been clearly layout for me, as well as the treatment options. As for the procedures, everything has been perfect. Dr. Santos has been my dentist since day 1 and she has been great. I have been going through the Invisalign journey since mid last year and Milly, my ortho technician, has made the experience much better than what it could be. I had Invisalign done 15 years ago at a different place and while it was also good, this experience has been unmatchable. Milly is super dedicated and provides me with the best care, thank you Milly!

Miami Beach Smiles - Miami Beach, FL Overall:…read more Cleanliness: Service: (would give if I could) Quality: Efficiency: Value: I've been coming to Miami Beach Smiles for years, and every visit reminds me why I never go anywhere else. The entire team -- Dr. Gaertner, Dr. Ilon, and the staff -- are consistently professional, warm, and absolutely meticulous in their care. The office is immaculately clean, always spotless and organized, which makes every visit comfortable and reassuring. The service here is truly world-class -- friendly, patient, and personal every single time. Today, though, Dr. Gaertner went above and beyond. I came in frustrated, looking for a solution in my care, and he took the time to really listen, reassure me, and thoughtfully address my concerns. His patience, kindness, and attention to detail completely exceeded my expectations. From quality to efficiency, everything about this office runs seamlessly. I'm always seen promptly, treated with genuine care, and leave feeling confident about my dental health. The value speaks for itself -- years of consistent, exceptional service. If I could give this place six stars for service, I absolutely would. Simply excellent. Thank you, Dr. Gaertner and team!

first off I am a bit squirmish about having metal implements in my mouth or feeling any pain. Dr…read more Ilon is so kind and patient and really takes care to be sensitive and reassuring so I feel more comfortable, and can let go of my fears some. he's got a very gentle touch so you're not being manipulated how other aggressive dentists operate. He's got a very laid back manner though highly professional. if it wasn't for the fact that I hate metal in my mouth and the sounds of drills so much, he'd see me much more often! the customer service is excellent which is saying a lot in Miami much less on the beach. truly a gem in the heart of our beach city. and also, it's very reasonably price. you absolutely get your moneys worth. unless either one of us moves, I'll be seeing Dr. Ilon from here on out for my dental care, and the place is beautiful too!

Once I entered and saw the receptionist (black hair with glasses) screaming at an old man that…read moresimply needed help with understanding some of his charges and procedures I should have immediately left that place (already a red flag). Unfortunately, I did not, and waited there listening to this annoying receptionist, at some point I decided to wait outside until it was my turn. I was given a lot of paperwork that not even the receptionist could explain to me what were there for. (this were not the regular papers you fill out at the dentist). Their machines were so old that it took about an hour for the assistant to make the X-Rays (second red flag), then the hygienist came and told me I needed an "INTERMEDIATE CLEANING", thing that I never heard before in my life and I do cleanings every year. Then Dr. Elizabeth came and said about 2 words and did not even bother to explain anything to me. Lastly, another staff member came and said they wouldn't do the regular cleaning because I needed the "intermediate" which was $120. I told them I made the appointment for my annual check and regular cleaning and that was what I wanted to do. Again, they refused and the annoying receptionist was extremely rude to me because I decided not to do the cleaning they said. Today, one day later I went to Sage Dental Coral Gables and they did not even mention something about a deep cleaning, they did the X-Rays in about 10 minutes or less and immediately proceeded with the regular cleaning and then the Dr. was amazing and actually took the time to explain everything to me. Oh, and all paperwork was filled online and you wait in the car until it is your turn. I called about 10 different places and NONE of them knew about something called "INTERMEDIATE CLEANING" you are either a regular or a deep cleaning which requires anesthesia. Not my case since I floss every day and do cleanings regularly.

Mi Dia es estupendo cuando voy a mi cita medica de dentista , como estar en casa , excelente…read moreatención de todas, Tanto la Doctora Elisabet como sus asistentes y secretaria. yo con mi salud dental satisfecho, complacido y feliz .. Gracias

I have been a patient of Dr. Mereos for 15 years! He's done great things for me, from veneers to…read morecrowns! He has a great professional staff, too! I give him 5 stars and also my sincere thanks for all his dedicated and professional work! Mike Williams in Miami Beach!

Professional, kind, state of the art equipment. A friend recommended to me and now I recommend them.read more

I thought he was a the best dentist in Miami but I've come to the conclusion that he's just a…read morecomplete rip off .I recommend finding a dentist who doesn't try to charge 10X the price you can get the same procedure from a Dentist in coral gables or Kendall. Stay far away that's just my experience.

Dr Nassary and his staff truly are an amazing group professional of caring and concerned medical…read moreprofessionals . Besides routine cleanings, Dr NAssary had preformed surgery on me. I went to 2 other oral surgeons before consulting Dr Nassary. Both of the other surgeons were proposing literally multiple unnecessary and unneeded complicated surgical procedures that would have cost me in excess of $10,000. Interestingly, neither of the two other surgeons agreed on what really needed to be done. Dr Nassary did ONE simple cost effective procedure, and my issues were resolved. I have been going to Dr Nassary for over 15 years. I drive from Ft Lauderdale because I know I can trust him for the BEST oral care available at any price.