Four years ago I decided to buy a hot tub. I did my research on the internet and then went to the…read moreSuburban Showplace for the Tub and Spa show. I talked to probably every vendor there. I chose Glenn because he answered every question that I had. He was a local vendor and available for any follow up service that I may need. He sent the electrician to my house for the electrical work. The next day Glenn delivered my hot tub and the electrician came back to do the final hook up. Two years ago I decided I wanted the cover turned so that it opens in another direction. I called Glenn and in a couple days he was there to fix it the way I wanted it. I've had a couple minor things happen and when I called Glenn he walked me thru the problem over the phone, no service call needed and no charge. April 2020 my hot tub has been cold for about a month. I think the heat pump went out. We are in the middle of the Covid 19 pandemic and the store is not open but I called anyway and left a message. Glenn called me back within an hour. I just wanted to know how much a heat pump costs. He asked me what it said on the display and when I told him SL he said there's nothing wrong with my pump that I had put the hot tub in sleep mode (you can stop laughing now). So he told me how to get it out of sleep mode and it's working fine again. I can't say enough about the excellent customer service I have received from him which is probably the most important part of the whole purchase. So if you are looking to buy a hot tub do yourself a favor and go see Glenn. You won't be disappointed.

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

These guys are great. They have helped us out with some random issues, give us suggestions for the…read morechemicals and offer discount cards for frequent purchases.

We love our new hot tub! We chose Hot Tub Outlet because it is a family company. You can see from…read morethe reviews that they will stand by their product and their service.

this was the worst pool service ever. I would never ever recommend this company to anyone. They…read morepractically did nothing. They left my pool still dirty and filthy. It was a waste of money. It was a total waste of time and money. Now I will be going with Pristine pools. They are professional, reliable, and they cost a bit more. BUT hey! you get what you pay for. So I am just warning you in advance, avoid this company like the plague!

I have used executive pools for over 5 years. From the office manager, Annie to the service guys,…read moreEric and Brian, they have been efficient and professional. They do a perfect job cleaning and maintaining my pool and spa. I couldn't be happier with any pool service.

Prompt response to set up installation date. Install was great. Owner was onsight and very happy to…read moreanswer all our questions and concerns as 1st time pool owners.

Pool-Kingz came out and installed our pool on October 3. We had to put some water in it and then…read morethey were coming out to finish the job. It is now October 30th and they still have not finished the job. I have been calling and texting them since October 10th but they have not returned any of my calls or text messages. They have not finished the job. I do not recommend hiring them due to their lack of communicate and them not finishing the job. If you do decide to hire them, do not pay them until the job is completely finished.

I can't say enough good things about this business. I recommend their services to any pool owner…read more Ron and his crew are knowledgeable and quick while Monna takes care of the schedule like a pro. The price of service is quite reasonable and definitely worth it. This summer we had to replace the tile and coping of our in-ground pool and the results are spectacular. Thanks again Ron, Monna, and the crew for all your hard work.

Excellent service and friendly people. Decades of experience coupled with very fair pricing.read more

No call, No show. I really thought I had found a professional, dependable company until I had…read morespent a lot of time and money waiting on them to meet their commitments and promises. They stopped showing up after weeks of agreed upon appointments, after spending hundreds of dollars following their directions, hearing excuse after excuse .. finally, enough was enough. So Disappointing!!

Excellent service fast and very professional I was nervous about my pool at first but these guys…read moreknow what they're doing they made a lifetime customer.