I called earlier today and talked to a woman by the name of Janine. I told…read moreHer my grandmothers cell phone was not on and I needed to contact her. Disregarding if it was important or not, when she said she'd go down the hall and tell her she needed to charge her phone, her granddaughter needed to talk to her I believed her. I finally got ahold of my grandmother tonight. No one told her of my call. She could have passed it on if she was busy, anything. What if it WAS an emergency?? Thanks Janine. I work long term heath and your reception work makes me worried for my grandma and worried for my own residents under my care if this is how little the front desk contacts the working back room of a facility. Also, this is Autumn Lake Heathcare under Glen Hill. Thanks.

Caring and attentive staff, clean and well-maintained environment and engaging activities for…read moreresidents.

I was very happy with the way they treated my mother with kindness and respect…read more Beautiful outside as well as inside. Wonderful and thoughtful nurses. Art Exhibitions. Great medical care. Social services were on point with great attention to details. I recommend this place highly.

My mother stayed at Hancock Hall for about 2 and a half years until she passed recently. The staff…read moreat Hancock Hall was incredibly loving, caring and seemed to genuinely enjoy their jobs and working with elderly patients. They kept in excellent contact with our family throughout her stay, and my mother was very content there. The facility itself was always clean (no typical institutional smell) and they stayed on top of medications, kept her engaged with activities, and closely monitored and assisted with her food. Aside from that, during Covid, the steps they took and the frequent communication with families was exemplary. We could not have asked for more for our mother. Kudos and a big thank you to you and your wonderful staff.

Note: This review on Google was taken down, because it was flagged by the Blue Sky staff. Very…read moreSHADY! Anyway, Blue Sky brings up very mixed feelings. The folks were well intentioned and caring but not very detailed oriented. Communication always seemed to be an issue, and my medications were never quite right. The individual therapy was fine, and the groups were hit or miss, depending on who facilitated. The life coaches were just unreliable but nice and well intentioned. My biggest reservation involved our dependence on rides to the store, appointments or to the clinic. Being on time always seemed to be an issue, and schedules would change at the last minute with no communication. I intended my stay to be a six month treatment experience but only completed one month. That's all I could take. I was discharged and transferred to a sober living facility but foolishly decided to continue with Blue Sky IOP for "treatment continuity". I lasted 3 more weeks before reaching the end of my rope. Overall, Blue Sky was a learning experience and like most such services, it's exactly what you make of it. I sought to make the best of my time there but was very glad to leave and finally cut ties completely. UPDATE: Today, I am working on 3 years sobriety and remain hopeful about long term recovery. Now that some time has past, I definitely see how Blue Sky was a major challenge in my post treatment recovery, but I plugged into another program and learned from that whole ordeal. Others have been helped, so like that unwritten Taylor Swift song we'll never hear, "Maybe It's Me". Best wishes to all seeking a sober life!

Honestly this place is amazing!! The staff there is wonderful and I couldn't have asked for a…read morebetter team (Jackie and Heather). This place helped me actually get through my traumas with both groups and individual work!! The life coaches were great as well, very kind and caring to each client. And the night staff were always willing to talk (which I loved) If im being honest this place really saved me and I talk about them often. Such a great place to be and get help!!

The actual hands on care is wonderful - very compassionate nurses and aide staff. But the office…read moreis highly inefficient and the business manager is extremely rude. Didn't start out that way but that's where it is now. This is a for profit organization and they have cut staff over the last 3 1/2 years so that the poor nurses and aides are worked off their feet. They cut all kinds of nice things they used to do like holiday lunches for the patients - and the food is pretty mediocre. But for the inefficiency of the office and the rudeness of same I would say try somewhere else.

I had severe back pain for a long time and the doctor recommened surgery. I did not like surgery…read moreand so I heard about Dr. Strowbridge and his specialists team at 22 Eagle Rd., Danbury, CT. I went to see him and his team and I received the best care and precision treatment for my back pain, knee pain, shoulder pain and other joint pains. I'm now able to move freely and do what I need to do and that makes me so happy. Thanks to Dr Strowbridge and his exceptional team of specialists at TEAM REHABILITION Specialists. I'm indebted to them all. Oliver Davis.

Dr. Trowridge is amazing and so was my therapist. What made me stop going was the front desk staff…read more My check in and out process was always a negative experience. They were rude, condescending and unfriendly. The last straw for me was when I had to cancel an appointment because my sons school had an emergency early dismissal and I was told I'd be charged a late fee. Such a shame but I'll take my chances elsewhere. There is no room for bad customer service especially in a rehabilitation setting where people are already sick and having a hard time. Such a shame.

Went for a somewhat rare condition and not only resolved the issue but had a very thoughtful person…read moreof helped me devise simple ways to maintain. Definitely recommend.

Excellent staff. Extremely skilled and very kind and helpful. I felt like the staff explained…read morethings very clearly so I could understand why we were doing each excercise. Even the support staff have been incredibly accommodating with scheduling and very friendly. I've never been to such a helpful and supportive physical therapy place. 100% recommend.

I wrote a review 4 years ago when my mom became a patient. Unfortunately, 4 years later my mom…read morepassed away.Prior to her passing, the staff in the second floor were compassionate, loving and caring both to my mom and to my family There are no words to express what this meant to my famiLu. The staff became our family as we all spent alot of time there during mom's illness especially. The staff in nursing, housekeeping, nutrition and rehab were so gracious and loving to our mom and to us. It was difficult to adjust after mom's passing and Jen the social worker offered her suggestions regarding dealing with our grief. I would recommend Salem Hills to anyone looking for a warm, loving, caring safe environment for their loved one Thank you again to all the wonderful nurses Melissa, Lauren, Gabby, Christina, all the aides Daniella, Lourdes the wonderful staff in Rehab housekeeping especially Janet who was so wonderful to mom, the nutrition department, Jen, Christian. Thank you you all were such an integral part of our lives for ;4 years Stephanie Massi and the family of Mickey Rowan

Excellent staff all around and care giving - Facilities are clean and well kept - Recommended highlyread more

Wonderful professionals! The whole team worked together to support my healing. The atmosphere is…read moreenergetic and inviting. I highly recommend Greenwood Physical Therapy!

What an amazing experience from start to finish. The office staff is patient and efficient with…read morescheduling. I went for frozen shoulder, a very painful recovery. I worked with Catherine Ann. She was incredibly knowledgeable, caring, patient and encouraging....it was tough, and getting there, almost 100% full mobility back within a couple months. I would highly recommend!

My husband used the Skilled Nursing unit for 2 weeks. The administrative group at Bethel…read moreHealthCare was wonderful. They helped me understand my options and offered good solutions. What was not good was the care my husband received. I was there every other day, and I left each day dissatisfied with his care on the "ward". Also I paid for PT and OT services 5 days a week each. They did not give that care. He was lucky to see either of them a couple times a week. I complained but it did not change. AND I was billed for all the days that he did not get care. By the time he left the facility, he was so weak that he could barely stand. It took a month of at-home services to recover from the inactivity while he was in the facility

The care there for elders is awful. The nurse on the night shift talked to my mom with such…read moredisrespect. I removed my mom from there AMA and got her into a wonderful facility. This was back when Covid was going on so hopefully they are under new ownership by now. I wouldn't want anyone else to deal with such heartache of a loved one.