Even though my mother was only there for a month, and unfortunately her terminal cancer took its…read moretoll. I can't say enough about this establishment. I reviewed and walked the premises of six different facilities and by far this establishment was the best in my opinion. There's a few reasons why, and I will explain. First off the staff, starting from Janelle and Courtney to the nurse Erin including all the aids made our family feel as though we were part of their family. It's a small establishment which I really appreciated. It made Mom feels though she was actually at home. In closing I want to give thanks to everybody at this establishment that made my mother's final days very peaceful.

When it became clear that Mom had reached the stage in her life where she needed assistance in…read moreliving with ease, we began prioritizing what would be important. Topping my list was to find a facility that felt more like a community, with comfortable living quarters, engaging activities, and supportive health services. After one visit to Pomperaug Woods, it was clear that we had found the ideal place, a community where mom would be a valued resident, supported and cared for with respect and compassion. Mom did not lose her independence by moving to an assistance-in-living facility; rather she moved into a community whose supportive amenities free her to live a more engaging life.

Great facility that cares about the senior citizens and their well being. We had our mom at this…read moreassisted living for a few months and have fond memories of our experiences there with the elderly, staff and activities at the facility. The food was very good. It felt like a cruise ship on land for senior citizens.

Quality home health care in Danbury Connecticut, they are dedicated to serving the needs of the…read moreelderly, the infirmed and those who are undergoing therapeutic recovery

My mother stayed at Hancock Hall for about 2 and a half years until she passed recently. The staff…read moreat Hancock Hall was incredibly loving, caring and seemed to genuinely enjoy their jobs and working with elderly patients. They kept in excellent contact with our family throughout her stay, and my mother was very content there. The facility itself was always clean (no typical institutional smell) and they stayed on top of medications, kept her engaged with activities, and closely monitored and assisted with her food. Aside from that, during Covid, the steps they took and the frequent communication with families was exemplary. We could not have asked for more for our mother. Kudos and a big thank you to you and your wonderful staff.

I was very happy with the way they treated my mother with kindness and respect…read more Beautiful outside as well as inside. Wonderful and thoughtful nurses. Art Exhibitions. Great medical care. Social services were on point with great attention to details. I recommend this place highly.

Horrible upper management. They have caring wonderful staff that are overworked and under paid due…read moreto having minimal staffing at all times. They have behavioral clients that are not having their mental conditions addressed properly for the sole purpose of filling a bed. They have had bed bugs that they left unaddressed. I wouldn't send a colony of roaches to live at this facility. Try Genesis health if you're looking for professionals management that will set up the appropriate care for your loved one.

Started here about 6 months back. The team is amazing! Such a feeling of home when in the…read morecommunity. Never seen a more caring set of people from the aides to the housekeepers. Great place of employment!

Floor nurses and CNAs are overworked. Unit managers never offer to help or even ask if we need…read morehelp. Medications aren't being ordered for patient. Nurses aren't putting in orders correctly. Turnover of staff is huge. Agency workers make up 50% or more of their staff. Poor pay for staff. Lots of favoritism. Employees talking in other languages other than English on units. Makes some families who visit uncomfortable.

As with all nursing homes the staffing is an issue. There are not enough workers to cover all the…read moreopen shifts. This causes delays in response time to call bells. The meals served are better then 4 other rehab centers I've been a patient in. Activities are available and quite varied. Cards, cooking groups, movies, crafts etc. You can be as busy as you want to be. PT staff does a good job at rehabbing patients that are willing to put in the effort.

As an employee I can honestly say the commitment to the health and well-being of the residents is…read moreour primary concern. Staff consistently go above and beyond to provide support to all. Staff often stay after hours or come in on days off to do the extras - getting residents special needed items, meeting family from out of town, etc. I love being a part of this wonderful community.

Crosby Commons has been a God send for our Father. The staff prides themselves on giving the best…read moreservice to all of the residents. It's a family type of atmosphere. Lori Pisani and her staff are exceptional. When COVID hit our nation, the staff's dedication, care and incredible compassion during these incredibly tough times, was amazing. We knew our Dad was safe, well cared for and in the best possible place for him. I can't imagine what we would have done if our Dad was still living on his own. These are especially difficult times but knowing our Dad is at Crosby is such a relief to us. We look forward post-vaccine with the resumption of activities, the gym and guest lecturers. Thank you Crosby Commons!

My 89 yo father has been a resident at Ridgefield Station in the Memory Care Unit for approximately…read more9 months as of this writing. Of course, this is always a difficult decision for the family, but, Ridgefield Station has made this process and my father's transition as easy as possible. The staff provides excellent care and the perfect balance of allowing resident independence, while still providing proper oversight. All of the staff that deals with my father (and by extension, the family) has been very kind and caring. While there are many factors that go into making a decision of this magnitude, I would say that for the items Ridgefield Station controls, they do an outstanding execution of a tough job.

My mother has been at Ridgefield Station, Compass Memory Care for 2 years and it has been…read morewonderful!! The team is caring, competent, and go above and beyond in their kindness to this population. I "pop in" often, always seeing residents engaged in activities, or relaxing in front the of fireplace (electric, of course), or sitting together in the dining room. The Compass Care facility is bright, modern, beautifully furnished, and full of natural light. Unlike others I toured, there no dark hallways or corners with residents slumped on sofas and chairs with no supervision. I cannot imagine a better place for these very special loved ones. I am an extremely demanding person, especially when it come to family, aren't we all, and Ridgefield Station is tops in my book.