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    Saint Raphael Healthcare System

    3.3 (3 reviews)

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    Yale-New Haven Hospital

    Yale-New Haven Hospital

    2.1
    (186 reviews)
    0.7 mi

    I love this hospital. I'm not from the New Haven county but this is where I would go for my follow…read moreup appointment appointments in regards of a surgical procedure I recently went through. The Care quality of Yale is top-notch without disclosing much of my personal reasoning, after my operation, the nurses and Care team went above and beyond for their patients. I worked with a specific doctor and I've been working with him about over a year counting with the post office operation which makes it 2 years. I asked my doctor If today marks the last time I'll see him and he gave me a really big hug stating that this is not a goodbye. This is a see you later and he is always available in case if I need him for any future purposes, but I feel confident that he did a great job and I will be able to move forward confidently. Thank you Yale New Haven for everything

    Their billing! I was…read morescheduled for an outpatient procedure at the end of January. They had to have their copay up front. The day of the procedure, the doctor said it was not necessary. They had, however, done an ultrasound to determine this. Two weeks later I called to see where my refund was. I was told it could take 45 days for insurance - given that they did do the ultrasound portion, I did not mention that had the original doctor made the same determination from the original ultrasound, I wouldn't have been there. 45 days later, I call. Yup, I do have a credit balance that would go back to my credit card. A week later, I still don't have it. They had to have my money up front - now they have had my money for 2.5 months. Not acceptable.

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    Yale-New Haven Hospital
    4.28.23 Always busy
    4.28.23 Always busy
    Yale-New Haven Hospital

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    Yale-New Haven Hospital Saint Raphael Campus

    Yale-New Haven Hospital Saint Raphael Campus

    2.9
    (53 reviews)
    0.1 mi

    please save yourself and never ever go here. i had the most…read morepainful surgery you can get. Spinal fusion for scoliosis-complex spinal reconstruction etc. i was screaming in agony spamming the call button and nobody came multiple times. my dad tried to have a talk with the nurses about being on top of my pain medication, but in came a new nurse next time rolling her eyes at the fact i was experiencing some of the worst pain a human can experience. they took out my catheter before i could walk to the bathroom on my own, and as i was stumbling there i pissed myself, and they didnt clean the floor NOR ME the whole time i was there- which i was not in the state to do by any means. i threw up in a bucket and a nurse left it on the floor overnight until i pointed it out to another nurse. i left the hospital with bumps on my skin from those conditions. i should have listened to my surgeon when he recommended midstate over yale. i dont care if my insurance didnt cover it completely, id rather pay thousands than experience that. i can only ever hope that a nurse who looks at you like a bothersome houseplant when you are screaming and writhing in the worst pain imaginable will never see another patient again. but that was almost every nurse i had during my stay. please please please save yourself this trauma ive gone through

    I love SRC. I will always have a gigantic place in my heart for this facility. The staff are…read moreincredibly kind. The doctors and specialists are so talented and well versed. They have providers that specialize in rheumatology, dermatology, and medication care. 10/10

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    New self serve after hours Cafeteria
    New self serve after hours Cafeteria
    Yale-New Haven Hospital Saint Raphael Campus
    Yale-New Haven Hospital Saint Raphael Campus

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    Yale-New Haven Psychiatric Hospital

    Yale-New Haven Psychiatric Hospital

    1.5
    (11 reviews)
    0.9 mi

    i was a patient there off and on for one long episode of depression/anxiety with suicidal ideation…read moreand then an earlier shorter time in 2007. The program there is very dependent upon pharmaceuticals - however I had the best of psychiatrist the first time I went. I had committed myself as I was paralyzed with anxiety, literally. My doctor really listened to me and I ended feeling his care had been right for me. 8 years later I was in a far more damaged state of mind. They did not seem to be able to control my symptoms well-nor, did I feel that the staff developed a good rapport with me as before. Thinking that if Sherwin Nuland - famous m.d. had been helped by ECT - after 4 admissions in 4 months I chose to do ECT otherwise I knew I would have died. After 3 sessions I smiled for the first time in about 7 years. I cont'd and was weaned off of it over 2 years. My story is rare. I have only the kindest thoughts towards the M.D. who oversaw my treatment- Dr. Vollmar. I had different feelings about some of the orher MD's in the facility/unit. Good luck and if something seems off whomever you are - make yourself speak up, talk back . It is important .

    I do not want to give them 1 star at all they are not deserving of it. I would give them a -1 if I…read morecould. My son, is an out of state PHD Student at Yale. Over the past weeks, my son had reached out to myself, his advisors and his PCP that he was having difficulty sleeping. This past Friday the lack of sleep finally got the best of him and he voluntarily signed ppwk to admit himself. Upon hearing this I immediately flew to CT during a snow storm to retrieve my son, but these people refused to release my son to my care. After one week of kidnapping, the staff never came up with a diagnosis which is typically done within 48 hours of admission. Although they had no diagnosis, they kept my son highly medicated. The only thing my son required was sleep and Flonase. (Prescribed by his pcp) to aid him in sleep. They never provided it to him. These people made it their business to try and break my son down and declare him a psych patient. Although my son was seeing a PCP at Yale hospital for sleep deprivation, they claimed to not have his medical charts. They ran lab test, CT scan, and neurological test, all came back normal. Even with that evidence they still felt it necessary to keep my son for a week with no real explanation. I'm sure had he no insurance they would have released him within less than 2 hours. My son was admitted on a Saturday and cleverly my son wouldn't be evaluated by his medical team until that Tuesday ( Weekend and MLK day didn't. They literally kidnapped my son and tried to deem him crazy. After a nightmare of a week the head of Mental heath for students at Yale spoke with my son and was discharged still with no diagnosis but with a slew of medication.. Run from this place and do not entrust your loved ones in their care.

    Temple Surgical Center

    Temple Surgical Center

    4.0
    (4 reviews)
    0.9 mi

    My husband had an appointment with Dr. Kim to have a cancerous lesion removed from his shoulder…read more Due to early symptoms of congestive heart failure and the heavy smoke from the Canadian wildfires, he experienced significant breathing difficulties before we even arrived. We needed a wheelchair, and that's when Lynn from your office appeared like an angel. She was incredibly courteous, professional, and compassionate--everything we could have hoped for in that moment. Lynn's caring and understanding demeanor made navigating the situation so much easier as she helped us get him upstairs for the procedure. Dr. Kim was wonderful; she immediately adjusted the treatment plan to minimize the time my husband would be off his oxygen. Ismarie, who was assisting her, provided outstanding care. She treated my husband like family and brought such a sweet, comforting presence to the room. AJ also went above and beyond by diligently resolving the parking validation issues we encountered with the company downstairs. When it was time to head back down, Lynn once again appeared to assist us. She waited patiently while our vehicle was brought around, remaining gracious and kind the entire time. In what could have been an extremely stressful day, Lynn, Dr. Kim, Ismarie, and AJ turned the experience into one of genuine care and compassion. We never felt like just another patient--we felt truly seen and cared for as individuals. Thank you all so much for everything you did for us. P.S. Lynn's jewelry was fantastic!

    RN April was Amazing!!!!! Staff was so friendly and attentive. Also the Anesthesiologist was on…read morepoint and felt like I was in good hands with all the stuff and DR. Pan from Esana med spa is the truth! She and her staff get 10 stars from me.

    Saint Raphael Healthcare System - hospitals - Updated August 2026

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