Great Service. Was able to replace a section of duct work the next day. I made a mistake in my…read moremeasurements, which caused him to return the following day. He was very gracious about it and didn't charge me extra. Very friendly. Did a nice job

From the owner: Residential and Commercial HVAC services. If you’re looking to find someone you can trust and is…read morewilling to explain all things HVAC related don’t hesitate to call!! My vision for this company is to establish ongoing relationships with customers and provide a service to businesses and homeowners with the commitment to honesty and hard work. I am licensed and insured and not looking to replace systems unless customer is ready or the repairs are too frequent/costly. Financing options are available including 0% APR for all services over $1000. Whether your system/s are on the roof/ above ceiling grids, crawl space or in the attic, I am ready to travel to get it running again to provide comfort.

Jaylen the professional and Kristi the dispatcher were incredibly polite and helpful throughout the…read moreentire process. Our AC stopped working and they came out within an hour. Jaylen not only refilled our freon, but was conscientious throughout his time in our attic and in our home. We hope to have Jaylen come out for us again next time!

Dustin went above and beyond on this one. Everyone else said I needed to replace my 10-year old…read moregas pack that had water in the heat exchanger ($10K - $12K). Dustin took his time, evaluated the problem, then sucked the water out of the heat exchanger fixing the unit for thousands less. Thank you Dustin for fixing my unit.

Walter was professional, courteous, and took the time to explain. I was notified of the current…read moreissue, downstream impact, options of current solutions, recommended solution, and advice on general upkeep. I will probably be calling on Burke's in the future. Thank you, Walter, for your expertise and services.

Used them several times. Very quick to respond and assist. Walter is so helpful and completely…read moretrustworthy. I will continue to use their services.

Can't say enough great things about this company. Great communication and service. They came out to…read morecheck our AC unit out when it stopped working in the midst of NC summer temperatures. Their prices are reasonable and their team is incredibly helpful and honest when troubleshooting the issues. We look forward to continuing to work with them and recommend to our fellow home owners in the area. :)

My AC went out on one of the hottest days of the year and Shepherd's was right there to the rescue…read more The technician, David, was prompt, knowledgeable and friendly. He conducted a thorough inspection of my AC unit, both inside and outside. When he found the issue, he was quick to explain the problem, the needed solution and to provide me with a quote for the part and labor. Once the AC unit was fixed he gave me tips for helping the unit run more efficiently in the future. I hope my AC doesn't go out again, but if it does, I wouldn't hesitate to contact Shepherd's Heating & Cooling.

Top notch Plumbing service. Clarence was the tech who came…read moreout to handle a small plumbing job. He was professional, knowledgeable and efficient. He even gave me some helpful tips on how to manage similar issues. Over all, I would highly recommend Air Experts, as they are true pros who offer rates that are competitive and reasonable.

They were great and did the job quickly. We called them in, they gave us a quote. They were kind…read moreand courteous and knowledgeable. They provided me with several options and the pros and cons of each. I ordered my tankless from Lowes, and they were able to install with no issue and quickly.

Our A/C went out during this heat wave and John Tran of Santa Air came out to fix it. He was very…read moreknowledgeable, professional, and friendly. There was no up-selling. He gave us different options and let us choose how much we were willing to spend. He clearly detailed what would be done and how much it would cost. He did an outstanding job and we are very pleased with the repair. Thank you John

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

An amazing team that does an amazing job. They make each customer feel like they are #1. Our…read morefavorite HVAC team for business and personal!

Had an issue with the AC at my rental home and my normal AC company couldn't make it and my tenant…read morewas in 90 degree weather. I called Air Quality they sent someone out the next day and checked the system. Came in at the quote they said and they were easy to work with.

Great to work with. They provided a reasonable quote and replaced one of my systems and the air…read moreflow handler. I went with a 2 ton Trane heat pump. Will continue to go to them for all my AC needs. Highly recommended.

i had to keep rescheduling an appointment and they were co-operative and patient each time…read more The day of the appointment the technician aRiver on time and was both friendly and professional. The tech dealt patiently with my frustration regarding my hvac issue, and gave me thorough detailed explanations. The tech was competent and honest not someone trying to make a buck. This company provides wuality service. I highly recommend this company.

I have an amazing experience with Saharacool.com! They are always willing to go beyond and provide…read morebest service. I feel they work with so much care on my AC as if it was their own. Especially Akram, he is always considerate of my schedule and is willing to accommodate to his best ability. His advice is always unbiased and accurate. He knows his profession well. They always have customer's interest as priority making sure they are providing/installing what's actually needed. Their services exceeded my expectations in every way. Its not easy to find service technicians like Akram these days. I highly recommend Saharacool.com to anyone looking for the best in the market. Five stars well deserved!

Our eleven year old HVAC system went out, Comfort Monster came out the next day and unfortunately…read morewe needed a new system. It was installed promptly and everyone was very COURTEOUS and PROFESSIONAL. We did not feel that we were upsold or mislead in any of our concerns.

I'm not one to normally write a review but I'm hoping this helps others not make the same mistake I…read moremade. I purchased a new AC and furnace in 2022 from Comfort Monster. Last year there was an issue with a part that should have been under warranty which cost me $2500 in labor costs. To avoid this I was sold an extended warranty, this year the AC unit stopped working again. The excuse I was given was that the panel is in the sun. The panel has been in the sun since the house was built. Terrible customer service and it seems like they aren't sure what they are doing. I wouldn't recommend. They even went so far as to charge me service fees without my authorization for something they didn't even fix. AVOID THIS COMPANY AT ALL COSTS