Great staff, highly recommend this location…read more I was able to walk right in. It was promptly graded and asked when I was in the store for. The staff member is helping me to get exactly what I needed in and out within five minutes Great customer service and write off the main road so easy to get to

I had the best experience at the Auto Zone at 14193 Manchester Rd in Manchester/Ballwin MO. On…read moreWednesday August 28, 2025 around 1:20pm I stopped by the shop with the intention of getting my alternator and battery checked out as my car was hesitating to start and running on "energy save mode". Since I had replaced my battery 2 years ago (also auto zone but this was in Oklahoma) I was prepared to get bad news that it was the alternator. When I walked in the store I was greeted by a female who was so kind, hard at work and had time to pay me a compliment and we laughed after I asked her "what aisle is your lipgloss or make up on?" About 10 seconds after interacting with her a technician named Jason appeared and we discussed my problem. I followed Jason out to my car to pop my hood. We discussed my last battery purchase and some history on my Lincoln mkx. After about 20 seconds he said "good news, it's not your alternator, it's your battery. Let's go inside and I'll look up your warranty". We did just that and really, I had no idea there was a warranty and I'm still operating under the assumption that this is going to be a cost to me which is not an issue. However, I was delighted that the whole thing was covered no fee! I know that's standard but I'm a newly single woman so this is a very welcome surprise! He told me to hang out in the shop and he'd have my battery installed within the next few minutes. It was at that time around 1:30 and the shop had started to get a bit busy and I watched more employees come out to take care of their customers and all with welcoming friendly helpful attitudes. I shopped around and got some air fresheners, a car trash can and some hooks for bags. At that time Jason comes back in, lets me know he's done and we go out to start my Lincoln that started right up and purred like a kitten. I was really impressed by this crew and felt like writing this review as I know many times retail employees and auto care centers are prone to the worst of the worst. I can't say enough positive things about this location and even though there are 2-3 other Auto Zones within 3-5 miles of me, I will specifically be frequenting this one for my auto needs. JOB WELL DONE!! Andrea - brunette woman with a high pitched cartoon voice and a big smile

Could of called to tell me they did a refund on the order because it was in stock when I paid for…read moreit online but not there when I arrived. Common courtesy is not hard. Would of saved us a 15 minute drive in rush hour on Manchester. Will not use these jerks again for anything. I'll drive an hour out of the way just to avoid their nonsense.

Donna and Bob are AMAZING!! Great customer service, kind, and knowledgeable!! Please give them a…read moreraise!!

This was my second experience there with the same results. They had what I needed in stock but the…read moreservice, although very friendly, didn't know enough about basics to help me. Yes I'm female and not car savvy but when I ask for mid grade windshield wipers for a specific make and model, I hope someone working there will know not to hand me low end, two wipers for same side of car packages. I know the people working here aren't familiar with every car or mechanics by trade, but I'm zero for two now at shopping here and going home with the correct items in one trip.

From the owner: Advance Auto Parts at 15250 Manchester Rd in Ballwin is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local Advance Auto Parts in Ballwin, call us or go online to order and pickup in-store. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need.

Awesome staff Vince, Mark, Al, Joe and John are some of the most knowledgeable and nicest people in…read morethe auto parts business. If they don't have your part in stock they will do all they can to find and get it for you. Always my go to store.

Stonegate auto parts is by far one of the most helpful auto parts stores around. Their countermen…read moreare knowledgeable and friendly. They are an old style parts sore with a large inventory of parts and a small front end. If the chains can't find they part, Vince and his team can.

I just recently purchased a 2021 BMW X3 and the service was wonderful! From my sales person…read moreMitchell. He was knowledgeable and was amazing to work with! I would highly recommend him. Also the staff at BMW was professional! If your in the market for a car this is the place to go and be sure and ask for Mitch!!

visited this dealership based on a friend's recommendation, intending to buy a vehicle if I…read morereceived good service. Upon arrival, I was pleasantly surprised to be greeted by the owner himself, which initially gave me confidence in the experience. Everything was going smoothly until I filled out the credit application. Just as I was about to close the deal, they informed me that they couldn't offer the extended warranty because the car would supposedly be used for commercial purposes. I clarified that the vehicle was for my wife and would be for personal use only, with personal insurance, not commercial. However, they refused to believe me simply because I listed a commercial source of income on the application. Even after I explained that I'm a landlord and the car would be for personal use, they still declined to offer the warranty. Their refusal to accommodate this simple clarification made me feel mistrusted and misled. In the end, they were more concerned with finding excuses to deny me the warranty than with providing good customer service. I can't recommend this dealership to anyone--not even to my closest friends. They're not trustworthy and seem more interested in avoiding responsibility than in helping their customers. Save yourself the trouble and stay away.

These guys are some of the most knowledgeable in and around the St. Louis area. I had them…read morecustomize my entire jeep and have spent a lot of money there. That being said, I priced them out with their competitors, and their pricing was far cheaper. Normally, I would suggest you get what you pay for, but in this case, I got far more than I paid for! This is why I keep going back. Honest dependable guys. I would recommend, and have recommended them to many.

Zane and Damian are amazing guys who really helped me and my wife out after my jeep broke down on…read morethe way to Texas. I had my jeep towed to their garage on Thursday evening and they had me out the next day after they spent countless hours in finding the part i needed. They understood the urgency and made it work.Truly good people and great to work with.

We have bought 6 Hyundais from Dick Dean over the years (We're a family of 8). The cars (1 Accent,…read more3 Elantras and now our third Sonata) have all been great. No major issues with any of them, several were traded in post 200,000 miles. Why Dick Dean? Andy Miller our salesman over the years. Straight shooter, no high pressure, HONEST and personable. A rare combination in the sales world. And a Navy veteran. Want a good experience buying a car, and a car that will last? Check out Andy Miller at Dick Dean Hyundai.

I highly recommend this dealership. My car had issues 375 miles from home and Dean Team got me back…read moreon the road quickly. They understood my situation and had the part I needed ubered in from another dealer to get me on the road the same day. Although I did not buy my car there, they treated me like a lifetime customer. The service team was great and did whatever it took to get me home. I am very appreciative of what they did for me. Great people to do business with. Thanks Dean Team Hyundai