[[HIGHLIGHT]]Joe has taken care of our cars for the last 20 years.[[ENDHIGHLIGHT]] He's honest and treats his customers and their vehicles with care. I highly recommend him and his shop to anyone needing auto service. read more

[[HIGHLIGHT]]Very friendly staff, great service![[ENDHIGHLIGHT]] Paid less for my emissions test than I thought! Would definitely go back for any maintenance needs. read more

Excellent service! [[HIGHLIGHT]]Excellent communication![[ENDHIGHLIGHT]] Timely delivery of my vehicle and all service expected was completed superbly!! read more

"[[HIGHLIGHT]]Everyone working there is professional and very kind.[[ENDHIGHLIGHT]] They are honest and are able to explain your car's situation very clearly. " read more

Was a long time customer over the years. They worked on many of my cars. Geez I bought a Groupon for an inspection and only need emissions test. You'd think I was trying to rob them by using this. I don't even care that I only need emissions and bought one for an inspection. I've tried to make the appointment for this three times. Today I made the appointment. They made it for a week out and told me I'd have to drop off the car between 7:30&8:30 am one day next week, leave it for the day and come back to pick it up. For an emissions test? Joe contacted me to make this right. He offered me a generous and kind apology to make this right explaining there were extenuating circumstances with an employee that are being resolved. He offered the services requested earning my respect again! read more

I don't often give great reviews but I am convinced that Jim and the mechanics did well by me. I have an 2004 Dodge Stratus (yep it's 20 yrs old) and used to have a regular mechanic that I trusted. Well, needless to say my old faithful mechanic wasn't doing the work I was paying him to keep my car running well and safely. Everything was leaking underneath, rattles and pings. I wasn't ready to give up on my car and decided to give Columbia a try because it needed major work. They didn't let me down. My car now has restored power, new belts, hoses, water pumps. No more leaking oil, antifreeze and transmission fluid. It cost me a pretty penny but well worth it. Thanks Columbia. read more

Very knowledgeable mechanics. [[HIGHLIGHT]]All employees were very friendly and answered all my questions.[[ENDHIGHLIGHT]] The service was quick. The price was affordable and they are First Responder Friendly. read more

[[HIGHLIGHT]]My family and I have been coming to this place for awhile, they helps us and give there best effort.[[ENDHIGHLIGHT]] The pricing does get a little expensive, but there willing to help you find you comfortable price for you to pay. Service is decent, they do have a lot of cars in their lot and it does take some patience for them to get to your car eventually, but their service is amazing. read more

Very poor communication. I showed up at ~11AM, admittedly no reservation, to get a code check on a check engine light. My previous experience in shops like theseis that these done right away. They were busy, took my info and said they would call. Fair enough. An hour before closing, no call. I walked 40 minutes up, and they said they didn't get to it, and would keep it over night and get to it tomorrow. It would have been outside for the night. Then, "Oh, did you need it sooner?" I took the keys, apologized for "my" poor communication, and left. My communications expectations. When they said that they would call, I assumed it would be before closing. When they said that they needed/wanted to keep a vehicle overnight, I would have heard from them some time that day. I'll get my code check somewhere else. read more

These guys put new tires on my Jeep Wrangler last year (2020). I remember taking it back the same day because they were rubbing hardcore, which it never did before. They were the same size tires and these guys told me since they were new the tread would rub. They basically treated me like I was an idiot. It took a lot of my turning radius away and put my life at risk if the rub were to puncture a tire and flip my jeep. I didn't know any better because I'm not an auto mechanic so I thought I had to live with it and turn carefully. After selling the Jeep this week, the purchaser contacted me to show me how negligent and wrong the tires were put on. The purchaser's mechanic friend fixed it in fifteen minutes. I don't recommend anyone using this shop. I would have given zero stars if I could. I would not feel safe driving a vehicle that has been worked on here off this lot. That's simply not how you run a business, with no care for the safety of others. read more

I met the owner, Chuck, several years ago when I taught computer workshops, and he was one of my attendees. He explained how he makes sure to treat his employees right by paying them fairly, as long as they do good work. My car needed a new clutch after I had it replaced by a friend of a friend. That friend didn't install it properly and I had to re-replace it, so I took it to Columbia Auto Repair. Jim, the lead mechanic, explained exactly what was done wrong and gave me a quote. Yes, it was more than I paid the friend of a friend, but it was done right. Through the years, I've taken my car back to Columbia Auto Repair for my oil changes, inspections and other repairs. They tend to charge a little more than the cheap chains, but I love that I'm supporting a local business who does high quality trustworthy work and pays their employees living wages. Thank you for becoming my trusted go-to mechanic! read more

If I could give them more than 5 stars I would. They got me in and fixed my tire in 10 minutes! The staff was so helpful on the phone and in the shop. I will recommend this place to anyone. read more

Went there to get a Missouri state inspection. Had a group-on half price rate. Passed vehicle emissions, but safety they said I had a left front upper control arm issue and a brake hose that was cracked. On my MERCEDES, we are talking $1,000. A week later went to another mechanic, and I passed. They looked at the same left front tire and hoses. Buyer beware at Columbia Auto Repair... read more

I've been using Columbia Auto Repair for over 5 years. It all started with a Groupon for state inspection. Since, I have gone here for many different reasons - oil changes, brakes, and all sorts of mechanical mishaps. There's no bull here, and they call you to give you the break down and options before doing any of the work. I've had bad experiences with other mechanics who've taken it upon themselves to just do a bunch and charge me extra - not at Columbia! Columbia Auto is definitely a reputable mechanic shop. read more

Hands down the best tire repair and customer service I have experienced! Joe was kind and knowledgeable. Ben was efficient, welcoming, and speedy. Thank you! read more

Our car didn't start on Wednesday afternoon. I spent some time trying to look into only to realize it's a problem too big for me to do, so I called Columbia and asked if I had it towed would they be able to get to it and look at it quickly? They said sure I'd be able to look at it by tomorrow (this was about an hour before they closed so I didn't expect them to get to it today anyways) Joe on the phone was extremely nice and understanding. The car made it right before they closed and they called me to collect some additional information and told me they'd have an answer about what's wrong sometime the next day. When he called me back the next day, he told me what the problem was and said he's be able to have it fixed by tomorrow or even maybe the end of business that day. I was shocked and amazed. The price was reasonable and they have it fixed by the end of the day. I couldn't believe my car broke down and within 48 hours it was fixed. Definitely my new local auto repair shop. read more

Came here on a recommendation to ask for Jim. He wasn't there anymore, but Brad was literally SO helpful. I don't know anything about cars but he was very good at explaining things and didn't make me feel dumb. I just went in for an inspection, so I didn't have any work done on the car. But they were quick, fairly priced, and I feel I could trust them to do future work on my car. read more

I had just got my car back from another repair shop, within two weeks things started going wrong and they owner of that shop didn't want to make it right. So I had my Jeep towed to Columbia Auto Repair, and they knew right away what the problem was. They corrected the problem and I had them to do other work on the Jeep. I'm totally happy with how my Jeep now runs, thank you guys for doing a great job read more

I highly recommend this auto repair! Great service, great guys, all around great experience! If you are car clueless these guys are genuine. After many estimates from different companies around town regarding my AC I finally came here to see what they could do. They showed me I didn't even need an estimate and that I was being completely screwed over. They had the machines needed to fix the problem with out me having to spend tons of money to replace my AC. They walked me through the process and showed me exactly what was going on and how my car in fact was fine to begin with but that I had worked with a bad company who didn't fill my chemical levels high enough to get the AC to work. They saved me a fortune and for that I am grateful. I've come here before for yearly check ups and admissions and the process is always smooth and easy. They even advice me on what questions I should ask when I need to get my next oil change so I know exactly whats up with my car. I truly feel well taken care of by these guys! I will be returning! read more

I came here twice based on a word-of-mouth recommendation from a stranger. Mistake! The first time, I actually had a fine experience. I needed a new tire and was looking for a low price, and they delivered with decent customer experience. The second time, I needed a Missouri Safety Inspection (with a LivingSocial coupon) and another new tire. They told me I needed a rear turn signal replaced and new brakes/rotors. They took the time to show me an example brake/rotor, though I later realized I should have asked to see the actual brakes/rotors they took off my car. There were two problems when I got my car back. First, my new turn signal light didn't work. Second, the dash of my car was covered in white dust! First the guy at the desk argued with me about which side bulb was replaced, which is ridiculous. I had to show them their own print out to get them to fix it. Second, he denied the mechanics creating the white dust at all, then suggesting it was somehow dust that came in during the window while they were doing work. It was clearly from the old sticker that they had chipped off but never bothered to clean up. All I wanted was an apology, and instead I got argument! I don't trust these guys, steer clear. read more

Fantastic service! They squeezed us in for an emissions test at the last minute. They were friendly, very quick, and my husband said that everyone had a great sense of humor and were extremely nice. Good vibes here and highly recommend this shop for any tests or repairs that you need! read more

Amazing service!! Honest, professional, efficient and fair ! I have an old converted van, had a problem with my A/C and windows. I saw the shop while driving and googled them, my Best Decision !!! Most shops that see a woman on her own.. well you know.. Chuck and Jim were everything I hoped for! Highly recommend!! Thank you guys for all your help and kindness! read more

I took my car there about a year ago because I had a Groupon for a free state inspection and emissions test. While there I asked them to change the oil and change my headlight. After they finished the work the man behind the register explained to me that they were giving me a "discount" and only charging me $100 in labor TO REPLACE MY HEADLIGHT BULB. They had already done the work so I paid and left. Today I took my same car to the place I normally have work done to have my breaks checked. I mentioned to them that my headlight was out. When I picked up my car the guy told that they had changed my headlight and there was no cost because they had the bulb in stock. I will never recommend or return to Columbia Auto Repair again. read more

So I looked at the one review and I had my doubts, however the fact that it is walking distance from my house so I could drop my car off and enjoy the rest of my day was too enticing to pass up, and I took my car in today for it's oil change and to get a squeaky belt tightened. I am sorry that this person had a bad experience, but my experience was way above par! First, let me explain what a beautiful piece of machinery I have, I currently drive a 1985 Impala, a mintish grey-green monstrosity of a vehicle. It is not only difficult to find mechanics that CAN work on my car, but mechanics that are WILLING to work on my car! Some love to work on her, but it can be time consuming and difficult to diagnose. I have been going to a friend who has worked on her since 2005 but he took a job in a great shop out in St. Charles, but spending a day in St. Chuck isn't how I like to spend an afternoon (plus it's just hard to set aside a day to do it) so I wanted to find a new mechanic that was preferably close by. Columbia Auto Repair is my new mechanic! Not only did Jim listen to my long-winded description of my lady's "issues" he had some ideas on what was wrong. He got me an early appointment the next day. When I dropped off my Impala he and the other owner were there to meet my dog Auggie and I, and welcome us to the shop. When they called me to talk about what I needed fixed, they had prices for me and let me decide what I needed and what could wait. They were honest about the state of my car and described in great detail what the next step would be and how much it would cost. When I showed up to pay and pick-up they were ultra-friendly and I enjoyed the banter between the mechanics and some of the other long-time customers. Not only is my baby running smooth and sounding great, I think I found a group of mechanics that remind me of what going to a mechanic was like with my parents: the witty banter, the community vibe, the ability to describe in detail what is wrong and to offer solutions, and to not pressure you into things you can't afford and can be put off to another oil change. (Here is a word of advice to these groupon users: Don't Get Mechanic Groupons. Your automobile is an extension of your family and once you find the doctor that can help your baby stay in good health- you don't just jump to another doctor who hands out coupons- if you have a mechanic, stick with them, they learn your car and can see problems in advance. Groupons are for yoga classes and restaurants. Just a tip to the other reviewer) read more

Used for the first time, not impressed. The waiting room was so heavy with cigarette smoke. The guy behind the counter was not nice out courteous too anyone coming in. read more

I am car clueless, so when mine didn't start and a jump didn't work, i immediately decided to find a repair shop in the city. I asked a few friends, but no super recommendations came up, so to Yelp i went! I honestly chose Columbia because they open at 7:30 (before work) and the reviews were good. I called and Jim was cheerful despite the early hour. he even gave me the number for a tow company that they use. it was an easy and flawless process. I will admit that the price of a battery, a couple small parts and diagnostic test was higher than expected, but alas, car repair doesn't seem cheap-- ever. I do not question that the prices were fair. these guys seem honest and I highly doubt they would scam me or anyone. The whole thing was done by 2:00 that afternoon and I was back on the road. They even made sure I had all the receipts i needed from the tow company so i could file my roadside assistance claim with state farm! I will suggest Columbia to my friends. my repair was easy as far as repairs go, but i'll probably go back if anything else were to go wrong. job well done! read more

My vehicle needed a ton of work and Columbia auto repair was able to fix absolutely everything it needed in a timely manner. They were professional, accommodating and very efficient. I would absolutely recommend using them. I will never take my vehicles anywhere else. read more

Terrible. Wanted to charge over $500 to fix the entire shifting assembly when only one piece of the assembly needed to be replaced. Went to pick up and wanted to charge $115 just to have my car looked at. read more

NOTE: Yelp has their address listed far away from their actual address! The shop the tip of a triangular corner bordered by Columbia, Southwest and Brannon on the Hill. I stumbled upon a Groupon for Columbia Auto Repair a while back and decided I'd give it a shot. They keep busy and prefer reservations. However, the last couple visits I called "just in case" and they managed to squeeze me in. I got in and out of there fast, affordably and with the friendly customer service from Jim. He even took time to answer my question about how to weatherize my car since I'm not familiar with winter climate. All in all good experience, convenient location, and accommodating service that will definitely bring me back. read more

Absolutely love this place every time I come the staff is friendly, prices are excellent, and service is fast. The gentlemen here have a great understanding of vehicles and won't try to nickel and dime you. I wouldn't take my vehicle anywhere else! read more

These guys are great! They got me in and out FASTER than I expected. I didn't even have an appointment but they were able to fit me in the same day. Very friendly and personable staff. I can't remember a time I ever left a service station ahead of schedule and feeling good! I highly recommend this repair shop. I'll definitely be back. read more

Amazing place. Guys (and gal) work hard, and like to fix things and save people money instead of just replacing entire parts. Love that.

This place is the best! Confidently located and extremely efficient. Prices are fair and the people who work there will make you feel like your at home while you wait for your car. They noticed I was a nurse and gave me a really fair discount on my car because they noticed and made me feel extremely comfortable. Go here for all of your car needs and stop by a local business for dinner on the hill! read more

Horrible service, charged like crazy, tried to charge me $250-$300 for one rotter and break pad just cause they didn't think I knew cars hahahah would never recommend. read more

They were very friendly and provided me with information about my vehicle in a timely manner. They had my car fixed that same day.

I absolutely love this repair shop! The staff is extremely knowledgeable and courteous. Anytime i get work done there, it's quick(i never have to leave my vehicle overnight like at some repair shops)! Not only do they get the work done efficiently, it's done right!!! I'm glad I never have to worry about having to get work re-done after leaving this shop. The owner Mr. Halpern always make sure his customers are satisfied, these are the best repair guys I have ever met! Great job Columbia auto repair!!! read more

Very nice staff and they take care of their customers. I got my emissions test done and I was in and out quickly. I'll definitely be back!

My advice to you is to RUN, not walk away from Columbia Auto. They are crooks! Not only do they overcharge they overcharge without authorization to do the work and then expect you to pay. They claim to be AC experts however they are nothing of the sort. There are many many other places that will diagnose your AC problems for UNDER $50.00. These crooks charged $200.00! And without my approval. Again they did NOT HAVE MY APPROVAL. do Not go to Columbia Auto. Do not. read more

Pretty good place, the only reason why they are getting a four is because they took a long time the first time they did my inspection BUT my car didn't pass and Jim let me come back in and get it reinspected for free! I really appreciated that because I used a living social deal and typically people are really weird about customers and living social deals. Jim is pretty short with ppl but he's cordial and I figured he has to have a poker face working at a place like this. I'm all about supporting local businesses so I would suggest for anyone to come here! read more

If Jim knew how to talk to people this woulda been 5 stars. Customer friendly he was not.