I'm really pleased with them. I needed my hot water heater repaired when I had to take a cold…read moreshower the other day. Not fun. I called a few people but I liked these guys the best. I haven't called a plumber in a long time, so it was nice when they helped me figure out the information and all that so they could make sure to bring the parts they would need. I would recommend them and honestly these will be the only people I use for water heater issues from here on out! The best!

I was honestly so worried about who to call and who to use when it came to finding an honest…read moreplumber. Since i don't really know anything about hot water heaters i wanted to feel comfortable enough that i wasn't going to get taken advantage of when it came to what i needed and the price. I can hands down say they are not only honest but extremely reliable as well! I couldn't help but be impressed by the great reviews! Plus they said they could come in earlier so i could leave on time the next day! They gave excellent service, repaired my water heater easily, and treated me with respect. I will definitely use them in the future if needed again.

Our toilets were bubbling and we knew it was a major problem so we wre referred to Sam by our…read moreneighbor. He came over and diagnosed our problem as a root blocking our main sewer line to the street as well as a cracked pipe. He fixed the cracked pipe quickly and did beautiful work and arranged and put out a bid to have the final root work done and made sure it was done correctly. We cannot recommend his work more highly. He was prompt, professional and fair.

He is a ultimate professional.. he rotorooters my sewer…read morequarterly and has a "special remedy "for the roots in my pipes .. He saved me $1000 s with his ingenuity .. Today he changed out my corrosive pipes under the kitchen sink with ease. He is dependable, kind, conscientious, and very good at what he does.. A can't recommend him highly for sewer issues and plumbing..

Eddie helped me in many plumbing issues at home -- he installed my Noritz tankless hot water…read moresystem, repaired a broken mains to our property, fixed our master shower valve, etc. He is truly a master in plumbing and best of all a very honest and amazing guy I trust everytime. I recommend his expertise to anyone!

We met Eddie via the Lowe's contractor program... basically you buy a Lowe's product, and a…read morecontractor approved by Lowes installs it for you. Eddie showed up PROMPTLY at 8:30am within the time window promised (8:30am to 9am). His job was to install a gas water heater. He's the owner of H2O plumbing. Eddie was courteous and super helpful in explaining why our old unit was dying and the ins/outs of the new unit. The job was a little over 2 hours to install the hot water heater as well as install the new gas lines, water lines, and vents. My personal inspection of his installation was a good one. There was no funny looking welds, pieces left over, stains, fingerprints, odd "mickey-mouse" type installation work. The hot water heater LOOKS like it belongs in it's spot and is functioning great! Eddie also does the normal plumbing, gas, and sewage work and I plan on calling him directly in the future as honestly, our experience with other Valley-based plumbers is up there with used car sales. We've used other plumbers in the past and ALL of them walk in, quote you an astronomical price for relatively simple repairs, and then go on to "inspect" your house to scare you into more work. Eddie is NOT that type of plumber. He's very straightforward, and will tell you how it is. It's no wonder Lowes has him on this their approved contractor list. And he's a credit not only to that program, but a valuable resource if you need plumbing work directly.

Found a huge puddle of water in my garage one morning. I was relieved to find out it wasn't a leaky…read moreroof. Daniel came and replaced the water heater even though we were in the middle of a tsunami warning. The water heater was purchased transported and installed in very short order. Whenever I'm in a pinch, I call this company. They are professional and always get the job done well the first time. Worth every penny. Very satisfied. 10/10 would recommend.

Perfect Tankless Plumbing is AMAZING!! Super fast response time! Excellent value spectacular price!…read moreVery professional and kind. I wasn't sure of which faucet (I didn't have one). The contractor followed me to Home Depot to pick it out, then came back and installed! I mean, WOW! It also was like same day service. If you're wondering who to go with. Stop thinking and call Perfect Tankless Plumbing Now!!

POOR WORKMANSHIP AND GREAT SALESMANSHIP We hired ATP…read moreplumbing to do our entire house a job that at the time was estimated to be $15,000. Mr.Peterson offered hourly for high-quality workmanship we ended up spending nearly $50,000 last week I called him that my ceiling is coming down and we need him to come and help to figure out what to do? 1) First he told me he doesn't RECOGNIZE me 2) Later on he remembered but told us HE HAS NO TIME FOR US 3) Last he BLOCKED MY PHONE NUMBER as he didn't want anything to do with the problem We showed the picture to other experts and we were told PLUMBER took a shortcut on proper welding the pipe

I was so happy and grateful to meet a plumber who was interested in helping me out in a kind and…read moreconcerned way. My water heater wasn't working. That could have been for any number of reasons. Without charging me a "diagnostic fee" Tom came over promptly to assess the situation. The problem was a pilot light that wasn't lit! We then discussed that maybe a tankless water heater was in my future and he described the process and options, only because I wanted to know and not because he was promoting anything. Since I was paying Tom for a one-hour visit, he graciously looked at a faucet that dripped intermittently. He told us how to remove the valve stems and where to take them for repair. He looked at a toilet I wasn't sure was working well (it was) and told me how to get good tech help for a nonworking dishwasher. Tom was generous with his information and very patient with our questions. He is an experienced plumber who I will contact again for any plumbing needss.

Excellent, efficient same day service on that solved the issue. There was clear communication…read morethrough the process from the initial call to resolution.

We are remodeling two of our bathrooms and last weekend we thought the water heater was going out…read more Guest bathroom shower was lukewarm at best before being all cold. Checked the water heater pilot light and release valve, nothing there and nothing changed. We left a message for Mark with the service on Sunday (Super Bowl Sunday). Mark called Monday morning and, OVER THE PHONE, walked my wife through the solution with the contractor's workers. NO Charge! Mark could have come out and charged us for coming out and solving the problem in five minutes. But he didn't. That is pure customer service and the right thing to do. Mark will get ALL of our plumbing repair business because we know he is fair and knows what he's doing. This next review is long overdue. A couple of years ago we had some landscaping work done. For some reason, I was "fixing" one of the outdoor spigots just outside the master bedroom. In my efforts, the pipe broke INSIDE the wall! I quickly turned off the master water supply and called Lamorinda Plumbing. Mark was there within the hour and had the pipe fixed and the spigot working in another hour. For a very reasonable price. His responsiveness and professionalism are so appreciated. Thanks Mark!

I've used Straight Shot twice now and couldn't be happier. Recently, a hose bib on my porch sprung…read morea leak at apx. 9:30 p.m. on a Saturday night. Thinking I'd get a voice mail when I called Jesse (owner), surprisingly, he answered the phone. Around 10 p.m., he was at my home, fixing the leak. Talk about service! No grumbling about the lateness of the visit, just work done right. He' my "go-to" plumber. I wouldn't hesitate to recommend him. 24/7 service, too!

I had similar experiences with Notorious M. and Peter B…read more Jesse was remarkably rude to me. He quoted earlier about $185 to replace a toilet seat and a flush handle. I said it's OK. After he bought the parts from HomeDepot, the price increased to $240. I asked him a few questions and requested a picture of the receipt, he quickly got mad and started yelling F-word at me. He made assumptions that I was not going to pay, and told me never to call him again. To honor his wish, I'll never call him again!

We have used James several times in the past and are always happy with his services. James came out…read moreyesterday to help us clear a main line in our front yard. He answered his phone right away and fit us in the same day. He arrived with a N95 mask on and kept an appropriate social distance at all times. A true professional with courtesy and competence. His prices are fair and he provides quality work. Don't hesitate to call him anytime with any of your plumbing needs.

After one false start with another plumber, I was happy to find god reviews for Quality Plumbing…read more I had a problem in my master bathroom for which the hot water handle needed to be repaired or replaced. I told Jim I wanted to avoid ripping out any of the tile to make the repair, as doing so would be so costly to replace tiles etc. He told me the hot water faucet needed a new cartridge to solve the problem. He order the part and returned a couple of weeks later and put the new cartridge, tested it and told me it now worked and I could use it. While working on the faucet, the shower head was knocked off and could not be repaired. It was old, I wasn't bothered by that. Jim told me what I needed to buy to replace it. As I have a second shower in the house and had a busy travel schedule through October, I simply put off shopping for a new shower head that I liked and simply used the other shower until this morning. Over the weekend I had run new caulking around the shower pan and as it was dry this morning, I screwed on the new shower head and was happy to finally be able to take a shower in the master bathroom again. But today, Sunday, as tried to turn off the shower, the hot water handle and cartridge blew off like a projectile, hit me and very hot water pushed to the other side of the shower stall as it gushed over the bathroom floor and on to wall-to-wall carpeting in the bedroom. Panicked that the ceilings downstairs were about to be compromised. I'm not a young person, have arthritic hands and I had no idea what to do. I put a 911 call into the fire department who came out quickly and turned off my hot water at the water heater, leaving me with just cold water with family about to arrive from out-of-state for the Christmas holidays. The men from the fire department were terrific and even helped slop up the flood waters. I called Jim at Quality Plumbing and asked him if he stood behind his work, describing what had just happened. Despite the fact that it was the first time I had turned on that faucet, Jim said he had no responsibility for the work as he had completed it six months ago and that he had told me the fix might not work. When I told him the faucet had never been used before this morning, he replied "he didn't know that", clearly suggesting I was not telling the truth. He had no concern for my problem(blaming it on the previous plumber) none for the frightening situation I had had been in nor offered any suggestions for some kind of quick fix such as capping the faucet so I could turn the hot water on again, just to get through the holidays. I'm always uncomfortable the tradesmen who blame problems on someone else. Clearly Quality Plumbing is not the one to call when you are experiencing a serious situation.