Josh is very efficient and personable. He completed the job quickly. Highly recommend him!read more

I can only say that service was fast and complete. We had our toilet up and running in no time.read more

Very prompt backflow testing and filing of report with the city. Will use again for this annual…read moretesting requirement.

I just had a backflow test done, and Celso was amazing! Very responsive and he was available…read moreimmediately! I have been using another company for the last 17 years, and they missed their appointment and will not answer their phone, so they are out and C&M is in!!! Thank you so much! Lindsey Y.

I had always heard positive feedback about Elite Rooter in Ventura when it came to recommendations…read morefor a plumbing company, so I decided to try it out when my shower drain wasn't properly working. I will definitely say that my experience went better than I thought! The technician, Christian Gomez, he was here quickly and did a job well done with such a positive attitude. I am not too familiar with plumbing and how to resolve issues at all, but Christian was honest and knew exactly how to handle the issue with ease, so I didn't have to worry about a thing. I would highly recommend him for your next service!!!

12/14/25 Plumbing…read moreFraud 1) Team of fraudsters Dry Out Medics (JJ&S billing party) - Fernando Fernandiz and supervisor 7618 Woodman Ave #7 Panama City, CA 91402 Cell 323-492-0691 Office 1-888-Dry -Max 2) Keith Shannon and Patrick Patel (CEO Good Leap) - Elite Rooter Service@eliterooter.com 657-819-7201 1034343(Contractor) 3000 Bunsen Ave, #A Ventura, CA 93003 3)Air Technologies Inc - Insurance company USAA has all the address and phone number for . 4) Good Leap - Financing company used by Keith Shannon - Patrick Patel (Keith's financier agent and CEO of Elite Rooter) set up the fraudulent loan with Good Leap. Also Dallas Holms ( Client Support manager) Pushing for payment and Frankie harassing my wife on a daily basis. 8781 Sierra College Blvd Roseville, CA 95661 GoodLeap Phone: 1-877-290-9991 On 11/8/25 we had a shower drain problem. My wife searched for a plumbing company in Google and found Elite Rooter. Ketih Shannon came with his Elite Rooter truck to the house and when I got home he was in the front yard with a camera showing a broken pipe. He showed me the broken pipe and then insurance company was brought up. I told him that we had USAA insurance and he took out his cell phone and showed me all the plumbing projects where USAA insurance is involved. After this we came in to the house and he then he told us do not worry I will take care of all the insurance issues. In order to start the project we need to paid up front before we start the work. He told us that the work will be $18, 757.00. We thought this was the total cost of fixing the bathroom. He said plumbing companies will go out of business if they were not paid upfront, because insurance took too long and we can pay the loan off with the insurance money. He contacted Good Leap and spoke with Patrick Patel who set up the home improvement project loan. While setting up the Good Leap loan Dry Out medics reps Fernando and his supervisor suddenly were at my table. They assisted us also in setting up the loan. Elite plumbing came out and replaced the sewer pipe under the house. Hooked it from the bathroom to the washroom while leaving large damage that needed to be repaired. After the plumbing was done by Elite Rooter. Air Technologies came in and found asbestos in the bathroom. They charged the insurance company around $1500.00 per test. Dry Out Medics (JJ& S another name) came in and performed demolition on the bathroom. Stripped the bathroom to the studs and concrete floor. In the process they shattered a $1000 Kohler shower door and cracked the vanity and broke the back splash which cost over $1000. When they did the asbestos test we had to sign a waiver in the initial test for them to perform the asbestos test, but later after signing the first waiver document to test I noticed at the bottom of the form it said if they break any fixtures of items on accident or negligence they are not responsible. All Air Technologies do is run a wand to test. Dry out Medics (JJ &s) did report the broken shower door glass which they claimed just shattered, but they had to really force it out of the sliding guides it was attached to break it called negligence. Jerking the vanity off the wall without properly undoing the sealer on the sides was negligent. THEY BOTH ARE IN CAHOOTS BECAUSE WHY SIGNING THE AIR TECHNOLOGIES FORM TO PERFORM AN ASBESTOS INSPECTION ALSO COVER DRY OUT MEDICS (JJ&S) DAMAGES. Dry Out Medics (JJ&S) are refusing to pay me for the damaged fixture which is over $2000. They billed USAA Insurance around $6,500 for the demolition of the bathroom and are pressuring them with a short payment deadline. Goodleap is calling me my wife repeatedly about repayment for the $18,757.00 which the credit terms is 0 percent for 15 months. Why are they harassing her for the money. She can not sleep at night at time due the harassment. They are all players in a network of the same fraud. Presently I am holding off the Air Technology final asbestos testing to stop them USAA from paying Dry Out Medics (JJ&S) the $6500. And the $1500 USAA will have to pay Air Technology. They are all out to bleed the insurance company and defrauded me in the process for the $18,757.00. I have documents to prove all the facts that I stated in the fraud memo. IN TOTAL I LOST AROUND $25000.00

I had a leak in my wall from a shower valve. Called them up, sent a couple of pictures and…read morescheduled me for the next day. They showed on time, got right after it and did excellent work. They cleaned up after themselves. It's great to have some peace of mind. I'm very happy with Genuine Plumbing & Rooter.

Needed multiple plumbing repairs and Genuine Plumbing & Rooter came through for me, and on a…read moreweekend no less. Found this business on yelp and setting up an appointment was a breeze. Was able to share my issues over the phone and before even seeing my appliances / the work to be done they came prepared with their own replacement parts and tools. The gentlemen that worked on my repairs were Clinton and Cayden. Two young professionals. I was impressed that they were right on time for the appointment. Very friendly, kind and professional. They handled everything with care and explained to me exactly what needed to be done. They were mindful and wore booties over their shoes in the house without me even making a comment. They were able to fix a leak in one of my showers and replace two corroded nozzles in my laundry area. Again I was impressed that 1. They assessed what needed to be fixed quickly, 2. Took care in explaining what needed to be done, 3. Had replacement pieces already on hand, and 4. Accomplished all of my repairs in about an hour. It's funny because another worker guy was actually at my house when they came and he even he was impressed with how timely this duo was. What really sealed the deal in me giving them five stars is they were a very understanding of our financial limitations to do all of the work that they suggested and without being pushy or sticking to their initial quote, they were able to be flexible and make some adjustments on how they handled the repairs to get the cost down. Yes that means they didn't do the repairs 100% as the felt I needed/recommended but they also worked with me to cut some repairs that were not an immediate need to keep the price point reasonable so that I could at least get some of the work done this day. A lot of places wouldn't give you any flexibility or would hound you to maintain their price point but these guys are very reasonable and I would 100% use them again in the future. If you are looking for a plumber in the 805 area this is a great family owned business and I couldn't recommend them enough.

Absolute clowns at this place. I have tried to remain respectful but after 5 months, 3 visits and…read more20+ calls with them and finally being hung up on today I am done! They were contracted by my property manager back in February (it's now July) to replace a cracked sink and toilet. They have come out three times and I have had 20+ calls with them and still no resolution. They constantly say they will call back but never do. Here is a recap of this week for a taste of what you're in for if you do business with this joke of a place: After yet another month of no calls or updates: Wednesday: I call, she says she will call back. No call back Thursday: I call - she transfers me to an extension no one is at and the call ends. I call back multiple times, doesn't pick up, then I leave a voicemail asking to be called back. Friday: Still no call back from yesterday and it's later in the afternoon. I call again, the secretary now says I need to contact my property manger (who has told me to call them for any updates). Despite her giving me the runaround and updates for the past year with no issues talking directly to me.. She says she doesn't know anything more and it's the plumbers responsibility not her. Then she contradicts herself and says it's an order waiting and she knows for a fact that it has been ordered. I ask - well when was it ordered? She doesn't know... and she eventually hung up on me when I told her she should know and I'm tired of this. Take a look at my profile- I have never had an issue with any other business and this is not some crazy customer. This place is truly unprofessional and not worth the headache. If this was not through my property manager I would have gone else after a month of this. Look elsewhere

Plumbing problems are one of the worst things you can encounter as a home owner. One minute…read moreeverything in your world is fine, then suddenly you are plunged into a realm of deep despair. You need help and you need it fast. You're thinking, damn, this is going to cost a fortune. And you have no idea who to call! Well, I'll tell you who: the team at Ocean View Plumbing and Rooter! Over the years I've owned my house I've used several different plumbers. Some good, some bad. More bad ones than good ones, truth be told. Some so bad I had to hire a second plumber to fix the first plumber's shoddy work. Some were total ripoffs. It's a damn jungle out there! A couple years ago I had a leak in a pipe under the concrete slab my house is built on. It required drilling through floor of my kitchen, and through the concrete to repair. A bit of a sticky wicket. After the first company that I called proved unable to address the situation I called Ocean View. These guys were the proverbial Pros from Dover; they were definitely up to the challenge. It wasn't an easy job. But they got 'er done. I was very happy with their work. Since that big job, I've had to call them out a couple more times. The most recent was this week. I called them out because in one bathroom the drain in the shower was slow, and in the other bathroom the toilet was always running and I was tired of jiggling the damn handle. They sent Fredi and his helper to address the problems. I was happy to see Fredi because he had been here before and I know that guy is good! Just like always, the problems were quickly fixed. And at a reasonable price! Not cheap, mind you, but reasonable. Quite fair, I'd say. I wholeheartedly recommend Ocean View Plumbing and Rooter. If you have plumbing issues these are definitely the guys to call. Unlike a lot of other companies, these guys show up when they say they will show up. They get the job done expeditiously and for a reasonable price. That's why I rate them a solid 5 Star company! Mikey C says: thank you, Fredi! Thank you, Ocean View!

**Headline: WARNING: $495 for 20 Minutes--Massive Overcharge & Zero Transparency**…read more I am writing this to warn other homebuyers to stay away from All Jetting Pro. I had my agent help schedule a sewer scope for my home inspection, but the fee was never disclosed upfront. Jason arrived at 10:00 AM and my credit card was charged **$495** by 10:26 AM. That is nearly **$500 for less than 25 minutes of work**. There were no access issues or complications--the line was clean and the process was completely standard. After the inspection, I did a quick search and found that almost every other reputable company in the area offers this exact same service for **$250-$350**. I felt backed into a corner and paid because I was in the middle of a high-stress inspection window and didn't want to cause a scene or a delay, but this pricing is predatory. Even my real estate agent was embarrassed that she had scheduled someone who charged this much for such a routine task. **Do your homework and call someone else.** You can easily save $150-$250 by avoiding Jason and All Jetting Pro. Don't let them take advantage of you during your inspection period like they did to me.

I called All Pro Jetting because I had a kitchen sink that kept backing up even though I have had…read moreit snaked many times by a different company. I learned about hydro jetting from online research and decided to give Jason a try. I'm glad I did! Not only was Jason on time and very fast, but the kitchen sink still drains like new even after several months! Thanks again, All Pro Jetting!

I had a great experience working with Eric. He came out to inspect my old cast iron pipes and…read morereally took the time to understand the situation. He ran a camera through the lines, walked the property with me, and explained everything clearly in layman's terms. He also laid out my options based on my long-term plans for the property, without any scare tactics or pressure to rush into work. Eric strikes me as a business owner who genuinely values honesty and integrity. He clearly has plenty of work and doesn't try to create problems that aren't there. I haven't decided yet whether I'm moving forward with the work yet, but if I do, I won't hesitate to work with him.

OK. I live in one of those older Westside homes. Like many of these homes the original sewer line…read morefrom the street to my home was failing (don't ask). The city considers this repair a homeowner responsibility (after getting a city permit). The street must be opened up to access the main drain. At the same time my across-the-street neighbors hookup also failed. Eric was able to coordinate and obtain one permit and do both jobs opening up the street just once. They were prompt, efficient, skilled and NEAT. This was a huge job and they have my gratitude for their work ethic. Many of the homes here were built around the same time and will be encountering the same problem. I suggest you skip the rest and just call the PROs!!! Thank you Eric and crew

I originally had a frustrating experience with Rooter Hero after a service call on April 30 for a…read moreclogged drain/toilet issue. Looking back, I should have waited until my concerns were fully addressed before posting my original review. However, I did receive a call back from Rooter Hero Plumbing. They listened to my concerns and offered a refund, which I truly appreciate. Thank you for taking the time to reach out and listen. This is what good customer service looks like.

Unfortunately, this company's communication and appointment scheduling were very disappointing…read more Their roughly 3-star rating accurately reflects the level of customer service we experienced. We were kept waiting all day after an initial appointment window of 10:00 AM-12:00 PM. We later received a message saying they would be delayed past noon, but no updated arrival time was provided. After waiting past 2pm for any communication we decided to cancel.