Short wait. Very friendly…read more Asked for clarification rather than assuming. First time at this branch.

I've used this branch of the Hudson Valley Federal Credit Union for many, many, years, and I've…read morenever had any problems. They have 2 ATM's, one in the entrance, and one drive-through. They have someone at the front desk to tries to greet you if he or she is not already helping someone. They always have enough tellers available so that even if there is a line, it moves quickly. The last time I got a loan there - albeit quite a few years ago - it went very smoothly.

We choose Webster Bank in Sherman because we choose to support local businesses. Additionally, it's…read moreclose to home. The reason I haven't been able to get friends to switch to Webster is because they feel people will know their business or be treated differently based on how much money they have. I don't feel this way. Everyone at Webster Sherman is kind, courteous, and helpful. Give it a try! And, support Local Business !

Great Bank! They take care of all my needs, when I need certified signatures, or to open a new…read moreaccount. They are quick & efficient. I really feel I can TRUST them.

So much better customer service more Perks more…read moreCommunity involvement Maybe take care Of Your planters and let the town know you are proud to be here

Webster bank is everything I expect in a bank. They are courteous, professional, friendly and…read moreknowledgeable. They greet you when entering and provide an excellent experience, each and every time. They will ALWAYS be my primary bank and I cannot recommend them more highly.

Zero Customer service!!! While on hold fir a long time,the recording said tell us your concerns,…read morewe'll take care of you. I placed an order 16 days ago for a new debit card due to fraud. I have called several times gone into a local bridge no one could help me where my card was. I finally called to order a new card and expedite ut. I was told $25.00 to get in on 3 days. I said I've been a customer for over 32 years, could they waive the fee? They checked with higher ups and I was told ....NO. I said nicely, not great customer service, they said sorry followed by thanks for being a great loyal customer. REALLY?

Find the right branch Find people you like at that branch…read more It's an excellent bank Accommodating Pleasant

We are from out of town and needed account help from the local Chase. Great customer service by…read moreSteven Koch. Efficient, pleasant. Highly recommend

The staff in this key bank location are exceptionally helpful. I always get the results I am…read morelooking for when I do my banking here.

If you are Divorced, going through a divorce, and/or a victim of Domestic Violence, beware of…read moreBanking with this Bank. I have been divorced for over a year and a victim of Domestic violence from that marriage. In our Divorce Agreement signed by the Supreme Court, we were to maintain a joint account for the purpose of paying the mortgage and utilities until he signs the house over to me. A few months ago he lost his job and income and apparently had accrued overdraft fees in his own personal account. The bank took MY money out of the joint account earmarked to pay bills with, and paid off my ex husband's overdrafts. Now I can't pay my electricity bill which that money was to go towards, and I may have my electricity shut off. I am partially disabled and have some serious chronic health conditions including breathing issues when sleeping which require a Cpap and could stop breathing if I don't have electricity to run my machine. I contacted the bank explaining that I am not financially or legally responsible for any of my ex husband's debts and explained the divorce agreement signed by Supreme Court regarding why we still have 1 joint account together. They have decided they were well within their Rights to take my money to pay off HIS debts just because his name was on the account. I trusted this bank with my money and they're using it to pay off my abuser's debts to the bank. From my perspective this is theft, from the bank victimizing someone who's already in a bad situation and giving my hard earned money to someone who's already abused me. And they asked me if I could ask my ex to pay me back? Do abusers usually pay back their victims? No. There was no compassion, no consideration for a victim, they only care about their policies and getting their owed money no matter who they have to take it from. I will be reporting this to all legal services I already work with, as well as to our State Representative, and notifying our local Domestic Abuse services that I've sought help with telling them to warn other Domestic Violence victims to be careful of banking with an institution that has no problem taking their money and paying of their abusers accounts if needed. I'll be alerting PR and Media as I feel this grave injustice needs to be publicized so that our community can be aware of the immoral and unjust treatment of bank customers who have already been victimized and now victimized again by bank polices that allows the bank to seize your money to pay off an abuser's debts to the bank.

I have a pretty good amount in my checking and savings account, so I wanted to put it towards my…read moreretirement and invest it , seeing its not makeing me a dime where it is,I call the girl who I originally opened my other two accounts there,and after waiting like ten minuites ,she answers and I tell her who I am and I want to open an IRA ,she says let me get you someone who can help you with that( and just totally blows me rite off, like its not her job.),I get switched back to front desk who did not have clue,I think this is very rude and ignorant knowing that I oopened two previos accounts there,As a buisness man I,m pissed and takeing my funds out of this ignorant bank and going somewhere that treats me like a costomer.I wanted to stay with a local bank ,but I guess sometimes its just not worth it.