The staff at Walgreens [Bastrop - Hasler] never stop working from the moment they arrive, until…read morethey leave. I can't imagine working and being on my feet for that long. Many times, if not all the times, they are under staffed. And they deal with sick people who don't feel good in the first place. How bout cutting them some slack? How bout WE, the customer initiate the first smile or pleasant conversation. And helpful hint......They are open from 7:00 am to midnight, How bout picking up your prescriptions when you know there won't be any lines? Staffing issues [and this younger generation's attitude and work ethic] has absolutely affected customer service. But your concerns are valid, and I do hear and feel your frustrations.

Ashley in the pharmacy went above and beyond to help me today. My prescription for Miebo was for…read more$159 my portion.... Ashley helped me to use a coupon that saved me $159 but had to pull a lot of strings in order to get it. I really appreciated her taking on that challenge and sticking with it until it was done..... Very professional about the extra time and effort it took... I wish every employee had this same spark in them....

I called the salon for a balayage and haircut consultation. The girl that answered could hardly…read morespeak English and wanted me to book with her. She did not understand what I wanted and kept pushing me to do what she wanted to do. I hung up and when I called back, I spoke to a girl that was amazing. I explained what I wanted and she did exactly that. Cassidy was professional and really listened to what I wanted. She explained the process and how much it would cost. She is an amazing stylist and I will definitely be back! Highly recommend her and you won't be disappointed!

Last month- I booked an appointment at Ulta for my hair on a special day. Before scheduling online,…read moreI made sure to call and confirm that I wanted simple curls with volume at the scalp. I wasn't sure if I wanted any additional styling. Over the phone, a representative told me to book the "formal event hair" service, which costs $80. However, she assured me that if I only got curls with volume and no additional styling, I would be charged $50. She emphasized booking the formal event service to secure the stylist's time, in case I decided to add more services, but she reassured me that the price would be adjusted accordingly. Following her advice, I booked the formal event service. On the day of my appointment, I arrived with my makeup done and my hair washed. The stylist did my curls, and I decided to pin one side, but in the end, I only got curls. The entire process took just 30 minutes since I have very thin hair. I then asked if they could help me apply lashes, so I purchased a pair at Ulta. They told me it would be an additional $11 since applying lashes would be an additional service. I agreed to the charge. Once my hair and lashes were done, they handed me a ticket to take to the register for payment. I was charged the full $80 for the hair service, plus $11 for the lashes. I explained what I had been told over the phone, but the stylist advised me to speak to the cashier at the register. At the register, I explained the situation to the cashier, who then called the manager. After five minutes, the manager arrived and asked me to explain everything again. I repeated the story, but they asked if I remembered the name of the person I spoke to on the phone. Unfortunately, I did not, but I showed them my phone history as proof that I had called their number on that specific day before booking. The manager just stood in front of me, saying, Umm, umm, while speaking to someone on her walkie-talkie. At this point, I was already late for my event. I asked if they could simply adjust the price and charge me for the service I actually received. The manager responded that it was difficult and that she didn't think they could do it. Our conversation was calm and not heated, but at that point, I didn't want to ruin my mood on my special day, so I just paid and left. The frustrating part is, if they could easily charge me $11 for lash application service, why couldn't they adjust the price for the hair service I actually received? I only got curls, and my hair was done in just 30 minutes. $80 for that? Come on, Ulta. You're already overcharging by at least a dollar or more on every item you sell. You could do better but you won't!!

We had the BEST experience at Heart of Texas Oral Surgery/Bastrop Oral Surgery. We had seen Dr…read more Alford for a previous issue a couple of years ago, and he was honest with me and super knowledgeable. Last week Dr. Thaker removed my 14 year old's wisdom teeth. He answered all of my questions, and his confidence left me with zero worries about leaving my daughter in his care. Every single person in the office made us feel welcome, heard and cared for. Everything was explained in detail up front as well. On the day of surgery, my daughter expressed anxiety about anesthesia, and our nurse Taylor was exceptionally kind and walked her through each step. After the procedure, my daughter only wanted Taylor to comfort her, which says a great deal about her bedside manner. Despite being busy, she took the extra time to comfort and take care of my girl. We are a lifelong customer and will be back for anything our family needs in terms of oral and facial surgery. Thank y'all for everything.

Although it took about an hour to get in to see the oral surgeon for a consultation about removing…read moreone of my mom's decayed tooth, it was WORTH THE WAIT. First of all, the receptionist (Rebecca) was very kind, and the young woman named Taylor was the assistant to the surgeon and sat and asked so many good questions about my mom's medications (my mom is 87 and on a lot of them!) She was easy going and calmed my mom, who can get very anxious in new places. When Dr. Christopher Cason came into the exam room, he couldn't have been more present, considerate, and informative. Plus, he has a British accent and big, brown eyes and seemed very caring, if it's okay to say that about him :) Anyway, after discussing that my mom wouldn't be able to have general anesthesia -- due to the fact she is on blood thinners and takes prolia shots and it could cause severe problems -- I asked the doctor if she NEEDED to have her rear tooth removed as she wasn't having any difficulties nor pain because of it. Dr. Cason said it was NOT necessary, and if, in the future, it became a problem, we could always set up another time for surgery etc. I could see the relief on my mom's face when it was decided we would bypass this surgery. One more thing you should know: they do not accept Medicare at this business, so it saved my mom a lot of money because I don't know what it would have cost, but probably several thousand dollars. In summation, I would definitely return to this oral surgery place because these folks gained my TRUST AND RESPECT! Thank you Taylor, Rebecca and Dr. Cason!

Been here an hour and they won't honor the coupons from their own website…read more From the CEO, Wentworth: 'Wentworth said the company is focused on improving its core business: retail pharmacy. The company is launching a "retail pharmacy action plan" that will "invest in and deliver an improved customer and patient experience across channels," according to the strategic review section of the fiscal results.' However, the experience has gone down because they can't look up the best price anymore. And when they finally did... they got the same coupon code I did... that they couldn't honor. After an hour, they overwrote the system to honored it... THIS TIME. Apparently, even though they provide a coupon for this location through their website at https://walgreens.rxsense.com, "Prices vary by location". Then don't give us bogus coupons for this location. And, apparently they get the bogus coupons, too. Corporate set this location up for failure. Walgreens should fire Wentworth or give up and just close all of their pharmacy services.

THIS LOCATION IS UTTERLY DISRESPECTFUL OF PEOPLE'S TIME!…read more This location in Tahitian is the go to pharmacy because of proximity for me and my family, however we live out in the country (as I'm sure many of their clientele do as well) and when I receive a notification that my prescription is ready I have to drive 20 minutes to come pick it up. When I get here after receiving that notification that my prescription is ready, IT NEVER IS!!! Every. Single. Time. I am told to wait 20-30 minutes. I can't go home so I usually just toot around or sit in the parking lot. But this is so disrespectful of people's time. Recently I came into town to grab groceries and stopped here first (knowing they were going to tell me to wait) and then went on through to HEB. When I stopped back at Walgreens on my way home, THEY TOLD ME TO WAIT 30 MINUTES AGAIN. I had to forgo grabbing my prescription and get on home because I have a life despite what the girl with cat ears thinks!

I've gotten many of the services they offer here. I got my eyebrows tattooed here, gotten dermapen…read moreskin treatments as well and love the results. The staff is great and patient with customers and give you clear instructions on what you should be expecting from the healing process for the services they offer. The only thing I would be aware of is that sometimes they are booked up for a long time if the treatment requieres the doctor, like botox, so make sure you don't expect an appointment right away, they might have one, but most of the times I would book in advance.

Love this place!!! Very kind and understanding and they don't try to push a lot of products; also…read morevery professional and clean.

This clinic is using medical assistants to start and maintain intravenous lines during oral…read moresurgery. This is illegal in the state of Texas and has been reported. Dr Alford was intolerant and belligerent at the time of my procedure and I canceled my surgery. You would do well to go elsewhere.

DO NOT GO TO THIS PRACTICE. I went to this practice for a TMJ pain management procedure, they made…read moreme pay upfront with CC and said they did all the necessary steps to claim with insurance on the backend. I was contacted by insurance and they said the office did not get the proper precertifications needed to preform the procedure. When I called the billing department they said they didnt know why the office did submit the precetifications that their other offices usually do. I am now out $1,600 because they did not do the proper steps and they REFUSE to give me a refund. I feel like they are scamming patients and just in it to make money and do not care about patients overall well being.