Oh my gosh I don't remember the last time I was in a store and the employees were so friendly,…read morehelpful, and good at their jobs! The two ladies who helped me with my shopping today were just fantastic and set me up with exactly what I needed. Such a great place to shop.

Thank you Brenda for going to extra mile to help me find what I needed! Desperate times appreciate…read morethe extra help!

I have been seeing Ronnie for my haircut and color for a year and a half. I absolutely love her and…read moreshe does a phenomenal job on my hair. She has never disappointed me and I absolutely love the ambiance there. They are super cool folks and have awesome personalities! They are very friendly. I highly recommend these folks!

Worst haircut. I came in a few months ago. I walked in with neat natural curls that were needing a…read moretrim, but walked out with a frizzy mess. Staff say they know how to cut curly hair, but they don't have specialized training so what they mean is they will cut your curly hair like they cut straight hair. This place didn't work for me.

Ashley in the pharmacy went above and beyond to help me today. My prescription for Miebo was for…read more$159 my portion.... Ashley helped me to use a coupon that saved me $159 but had to pull a lot of strings in order to get it. I really appreciated her taking on that challenge and sticking with it until it was done..... Very professional about the extra time and effort it took... I wish every employee had this same spark in them....

The staff at Walgreens [Bastrop - Hasler] never stop working from the moment they arrive, until…read morethey leave. I can't imagine working and being on my feet for that long. Many times, if not all the times, they are under staffed. And they deal with sick people who don't feel good in the first place. How bout cutting them some slack? How bout WE, the customer initiate the first smile or pleasant conversation. And helpful hint......They are open from 7:00 am to midnight, How bout picking up your prescriptions when you know there won't be any lines? Staffing issues [and this younger generation's attitude and work ethic] has absolutely affected customer service. But your concerns are valid, and I do hear and feel your frustrations.

Last month- I booked an appointment at Ulta for my hair on a special day. Before scheduling online,…read moreI made sure to call and confirm that I wanted simple curls with volume at the scalp. I wasn't sure if I wanted any additional styling. Over the phone, a representative told me to book the "formal event hair" service, which costs $80. However, she assured me that if I only got curls with volume and no additional styling, I would be charged $50. She emphasized booking the formal event service to secure the stylist's time, in case I decided to add more services, but she reassured me that the price would be adjusted accordingly. Following her advice, I booked the formal event service. On the day of my appointment, I arrived with my makeup done and my hair washed. The stylist did my curls, and I decided to pin one side, but in the end, I only got curls. The entire process took just 30 minutes since I have very thin hair. I then asked if they could help me apply lashes, so I purchased a pair at Ulta. They told me it would be an additional $11 since applying lashes would be an additional service. I agreed to the charge. Once my hair and lashes were done, they handed me a ticket to take to the register for payment. I was charged the full $80 for the hair service, plus $11 for the lashes. I explained what I had been told over the phone, but the stylist advised me to speak to the cashier at the register. At the register, I explained the situation to the cashier, who then called the manager. After five minutes, the manager arrived and asked me to explain everything again. I repeated the story, but they asked if I remembered the name of the person I spoke to on the phone. Unfortunately, I did not, but I showed them my phone history as proof that I had called their number on that specific day before booking. The manager just stood in front of me, saying, Umm, umm, while speaking to someone on her walkie-talkie. At this point, I was already late for my event. I asked if they could simply adjust the price and charge me for the service I actually received. The manager responded that it was difficult and that she didn't think they could do it. Our conversation was calm and not heated, but at that point, I didn't want to ruin my mood on my special day, so I just paid and left. The frustrating part is, if they could easily charge me $11 for lash application service, why couldn't they adjust the price for the hair service I actually received? I only got curls, and my hair was done in just 30 minutes. $80 for that? Come on, Ulta. You're already overcharging by at least a dollar or more on every item you sell. You could do better but you won't!!

Hair stylist was awful. Said she understood what I wanted then chopped all my hair off and made it…read moreway too short and thin even after having looked at a picture I wanted. Gave me microbangs as well which were nowhere in the picture. Will never return and that was $82 down the drain

We had the BEST experience at Heart of Texas Oral Surgery/Bastrop Oral Surgery. We had seen Dr…read more Alford for a previous issue a couple of years ago, and he was honest with me and super knowledgeable. Last week Dr. Thaker removed my 14 year old's wisdom teeth. He answered all of my questions, and his confidence left me with zero worries about leaving my daughter in his care. Every single person in the office made us feel welcome, heard and cared for. Everything was explained in detail up front as well. On the day of surgery, my daughter expressed anxiety about anesthesia, and our nurse Taylor was exceptionally kind and walked her through each step. After the procedure, my daughter only wanted Taylor to comfort her, which says a great deal about her bedside manner. Despite being busy, she took the extra time to comfort and take care of my girl. We are a lifelong customer and will be back for anything our family needs in terms of oral and facial surgery. Thank y'all for everything.

Although it took about an hour to get in to see the oral surgeon for a consultation about removing…read moreone of my mom's decayed tooth, it was WORTH THE WAIT. First of all, the receptionist (Rebecca) was very kind, and the young woman named Taylor was the assistant to the surgeon and sat and asked so many good questions about my mom's medications (my mom is 87 and on a lot of them!) She was easy going and calmed my mom, who can get very anxious in new places. When Dr. Christopher Cason came into the exam room, he couldn't have been more present, considerate, and informative. Plus, he has a British accent and big, brown eyes and seemed very caring, if it's okay to say that about him :) Anyway, after discussing that my mom wouldn't be able to have general anesthesia -- due to the fact she is on blood thinners and takes prolia shots and it could cause severe problems -- I asked the doctor if she NEEDED to have her rear tooth removed as she wasn't having any difficulties nor pain because of it. Dr. Cason said it was NOT necessary, and if, in the future, it became a problem, we could always set up another time for surgery etc. I could see the relief on my mom's face when it was decided we would bypass this surgery. One more thing you should know: they do not accept Medicare at this business, so it saved my mom a lot of money because I don't know what it would have cost, but probably several thousand dollars. In summation, I would definitely return to this oral surgery place because these folks gained my TRUST AND RESPECT! Thank you Taylor, Rebecca and Dr. Cason!

I've gotten many of the services they offer here. I got my eyebrows tattooed here, gotten dermapen…read moreskin treatments as well and love the results. The staff is great and patient with customers and give you clear instructions on what you should be expecting from the healing process for the services they offer. The only thing I would be aware of is that sometimes they are booked up for a long time if the treatment requieres the doctor, like botox, so make sure you don't expect an appointment right away, they might have one, but most of the times I would book in advance.

Love this place!!! Very kind and understanding and they don't try to push a lot of products; also…read morevery professional and clean.

This clinic is using medical assistants to start and maintain intravenous lines during oral…read moresurgery. This is illegal in the state of Texas and has been reported. Dr Alford was intolerant and belligerent at the time of my procedure and I canceled my surgery. You would do well to go elsewhere.

DO NOT GO TO THIS PRACTICE. I went to this practice for a TMJ pain management procedure, they made…read moreme pay upfront with CC and said they did all the necessary steps to claim with insurance on the backend. I was contacted by insurance and they said the office did not get the proper precertifications needed to preform the procedure. When I called the billing department they said they didnt know why the office did submit the precetifications that their other offices usually do. I am now out $1,600 because they did not do the proper steps and they REFUSE to give me a refund. I feel like they are scamming patients and just in it to make money and do not care about patients overall well being.

I can't say enough great things about The Aesthetic Collective! Chelsea has been an incredible part…read moreof my self-care journey. It all started in Fall 2024 with smoothing out my forehead lines, and has since evolved into a complete transformation--including a 71-pound weight loss journey that she's supported every step of the way. One of the standout treatments for me has been Sculptra. If you're dealing with facial volume loss due to weight loss or collagen depletion, I highly recommend it. Chelsea helped keep my facial balancing in check throughout the process, and the results have been natural and confidence-boosting. Being part of their VIP Program has also been such a bonus--especially the weekly B-12 shots, which give me a noticeable energy boost. From the moment you walk in, Lacey is there to greet you with a warm smile and kind words. She also keeps the space immaculately clean, which makes every visit feel comfortable and relaxing. Their skincare products have transformed my daily routine. I now feel confident wearing nothing more than my Plated Skin Serum, Skinbetter products, and SPF--no more full-face makeup needed. I've also had some amazing treatments: * HydraFacial with Chelsea was incredibly relaxing and left my skin glowing. * PicoLaser Facial was a bit spicy, but after just two sessions, my skin looked noticeably clearer and brighter. * Luxe Dermaplaning helped remove peach fuzz and improved how well my skincare products absorb. * I recently began laser tattoo removal for an older faded tattoo, and even after the first treatment, I saw significant lightening. Whether you're looking for facial balancing, skincare, wellness injections, or laser treatments, I highly recommend Chelsea or Sara--they both listen, care, and deliver beautiful, real results.

I'm new to Bastrop, and found this gem... I had an…read moreoutstanding experience at The Aesthetic Collective. The facility was exceptionally clean/beautiful/modern and the entire staff was professional and welcoming. My aestheticians, Sara and Chelsea were incredibly knowledgeable and took the time to discuss my concerns and desired outcomes. They were honest about what to expect and what was achievable. The procedure was quick, and I am absolutely thrilled with my results--they look natural and refreshed! I highly recommend Sara and Chelsea and this spa to anyone considering enhancing their beauty