I'm not the most experienced when it comes to hair colour, and I was looking for some expert advice. I did not find this at all at this location (though I have had better service at other Sally locations).
I went in and expressed my hair concerns, and my desire for some knowledge about how to approach the situation without damaging my hair and achieving the proper colour.
I don't know her name, but the assistant was rude. She rushed me through the store, without really explaining anything, picked out some colours based on what I said my long-term hair goal was...this was all fine, though that tested my patience. When we get up to the cash to pay, she looks at me and says that the items I had picked out aren't going to at all solve my hair colour problem, and won't get me the results I want. Okay, so now I'm left confused, because she helped me pick them out based on what I had told her I wanted.
It would have been nice to have been walked through my concerns and had the product explained to me, rather than rushed through the store. I felt like she just couldn't wait to ring in the sale and get to the next customer, even if that meant leaving me in a cloud of confusion.
I didn't end up purchasing any product from her. Rude, unhelpful, quick to rush me out of the store. I won't be going back to this location. read more