Because they have alot of hair products and hair extensions, they get two stars. Unfortunately,…read morethey didn't carry the brand of hair product I was looking. The rest of the place can use some much needed help. For instance, it's so crowded not because of the customers. But due to the fact there are so many boxes, and totes of product just laying around. Also this place is very expensive, and you can find the same items so much cheaper elsewhere.

First beauty supply store I've visited since moving here. This store is loaded with wigs, lotions,…read morehair supplies and products. Some of the Isles were difficult to walk down due to boxes and other materials being on the floor. Overall, I got what I needed.

Extremely clean store with multiple options for hair care products. I will be back. Very impressed.read more

What makes this place different, than all the other hair/skin care stores out there is this. This…read morelocation is very clean and very organized. I understand that this store is new, but it's been open long enough now. Normally, these types of stores start going down hill. This isn't the case with this location. Maybe it's because it's located in North Buffalo, and not in the rougher parts of the East side of Buffalo. I find the inventory to be very impressive. Well worth checking this place out.

I recently became a Diamond member, which is the highest tier with the most perks. I first came in…read moreto redeem my full size gift. A lady was really helpful at helping me find the right foundation (the full size choice options were pretty limited, so I was choosing from Clinique foundations which I haven't used in years). She tested some different ones on me until we found the perfect one. Next, I had $25 off a service for reaching diamond. Yes, they have a salon in the back. I've never used their salon but I was not going to let that discount go to waste. So I went in to color my roots (regrowth) and trim my bangs. You can make an appointment online and the cool thing is they are open Sundays and Mondays unlike most salons. I made an appointment with Candace (Candi). Candi was super welcoming and friendly. It was as if I had been her client all along. She matched my hair color PERFECTLY to what my usual hairdresser does. She did a pretty good job on my bangs too which are kind of new and I am verrrryyyyy particular about! Oh, I want to mention my hair is about half white already so it is not the easiest to color at all (I gave up doing it on my own). Despite being nervous about going somewhere different, I enjoyed my visit here with Candi! We had a great time chatting openly about everything and anything! She ended my visit with her Ulta Beauty card and hours she works on it if I want to come back to her. There was no pressure or assumption, just an open invitation. Thank you, Candi!

I like so many of the products Ulta sells, but after my last experience there, I'll just order them…read moreon line. This store appears to have enough staff, but they all spend so long chatting with customers at the till that there's always a LONG line. When I finally got to the front of the line to pay today, I said to the cashier, Paying for merchandise shouldn't take this long, to which she replied, Well, that's not my fault. So in addition to having no sense of urgency, the staff also has no sense of accountability. An excellent store to avoid.

I'm not a regular these types of stores, every so often I do find myself in one usually looking for…read morea very specific product. It was one of those times, when I googled where I could find some thing near me, and this new Sephora location popped right up. It's located in the same area as Orangetheory, TJ Maxx, HomeSense, etc. As with most of these stores, it's beautifully designed. It's also new so everything's shiny. Parking depends on time of day. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

This is the best Sephora location that I've been to. All the workers are so kind and willing to…read morehelp and they know what they're talking about. I was looking for a sunscreen and they knew all the differences between mineral and chemical sunscreen and I was telling them about my sensitive skin they understood. I loved my experience here and I always have such a good time. Matt helped us the whole time and was the best!!! He was so sweet and was so helpful.

this place is never open when its supposed to be. ive come here twice and they have been closed…read more try anywhere else but here

The man running the shop is an absolute sweetheart and knows his stuff! He is really patient…read moreshowing you all of your options. Good vibes and really good prices!

I went into Lengths with a friend of mine who was suffering from a bad haircut. She had a date…read morecoming up, so wanted to get a temporary fix in the form of extensions or a topper. The store was neat and full of hope with a pretty good selection of both. We were greeted by Mary, the sole employee on the floor this particular afternoon. We told her precisely what we were looking for and she told us the extensions were a bit expensive and probably wouldn't work for what my friend wanted. My friend told her cost wasn't an issue, so Mary then told her that their selection of colors was limited and it would be tough to match her hair (my friend's hair is light brown with some natural highlights). At this point, I'm feeing like this girl absolutely doesn't care if she makes a sale today. The three of us started looking through the extensions, and within two minutes found a perfect match to my friend's hair color. My friend said she'd need two packs of the extensions, and asked if Lengths offered a service to cut them there to the length/style she prefers. (There is a salon off to the side in this store, so it seemed like a fair question.) Mary told us that no, they do not do that there, and explained that two packages of extensions that my friend was intending to "chop in half" would be very expensive. Again, she assured Mary she was willing to pay whatever the cost would be (It turned out to be less than $200). Before finalizing her decision, though, my friend wanted to try a hair topper to see if she could get the look she wanted without having to find a salon to cut it for her. Mary walked us back to where the toppers were and pointed out the ones that are made of human hair. My friend chose one from the top shelf, so Mary got it down and showed it to her. When my friend asked to try it on, Mary informed her it is $5.00 to try it on. My friend agreed to pay it and then Mary put it in her hair in front of a mirror. The cost of the topper was nearly $600, which, surprisingly, Mary never mentioned given her history of pointing out how expensive the extensions were. I happened to notice the price beneath the topper, but my friend did not see the sign. When I said something about the price, my friend decided to go with the extensions. Mary took the extensions to the register and waited for us as we walked through the store looking at the other products. She never offered to help us find anything else and stood there quietly while my friend and I talked about her hair and just random topics. Mary was not ever at one point friendly or helpful. If my friend had other choices, we'd have left and gone somewhere else. If you know exactly what you want, there's a good assortment here of extensions and toppers and wigs. They also have other hair accessories like brushes, shampoo and products. However, if you need help picking something out, this place is probably not for you.

most horrible customer service EVER- bought a hair spray on…read moresale that was defective and when I went to exchange it the owner wouldn't honor the sale price. when I questioned him he claimed his pos system wouldn't over ride the price. it was an even exchange but he made me pay the non-sale price. in addition, he had the nerve to give me attitude! DO NOT buy from this place. Owner won't honor customer.

I have been coming here to get my brows waxed for years and wouldn't consider anywhere else unless…read moredesperate. I have always had a great experience and whomever does the waxing takes their time and doesn't rush. I have never purchased any of the beauty products but they look like high-end, quality products. With COVID, you now need to make a reservation for any waxing, so this past time I was lucky enough to have the owner, Mary Jo, do my waxing. I am always happy to see her and she is very pleasant and kind. She did a great job as usual and I would definitely recommend!

This place has been in Southgate plaza forever. I have bought their branded concealer and…read morefoundation here - both great coverage. Typical price for higher end make up....$30 or so for the mineral foundation. Have also had my eyebrows waxed here. It is a small place and not really meant for browsing. The sales associate will help you find what you need!

This drugstore is getting a lot of negative press these days. I don't use them as my pharmacy, but…read moreI do stop in here every so often for something that I need. Whenever I come in, the staff are super pleasant, super helpful and eager to please. I find the store to be well organized and usually everything is put away and looks good. It does seem that they are slightly short staffed at times because there are times when there are boxes in the aisles and haven't yet been put away. They also seemed to have given up the parking lot, and now allow the parking lot to be used by many people. It's very generous of them and they don't have to do that. It also does make it slightly more difficult when you're actually shopping there to get a parking spot. That's an unfortunate side effect of the neighbors not being respectful of who the parking is being provided for.

I've been in this Walgreens many many many many many times and I was sure I wrote a review for it,…read morebut according to this I didn't. I like coming to this Walgreens for the candy selection for holidays. They always have such a huge variety of bags of candy as well as single chocolates and things that you can pick out for stocking stuffers for Christmas and for Easter baskets on Easter. That's about the only reason why I come to this Walgreens that was for Candy. The employees are pretty nice ,a couple not so nice, but that's the way it is with every place pretty much. Their prices seem to have gone up since the last time I was here. Today though I had brought my mother in to do some shopping for Christmas in which she just happened to be buying all boxes of candy today so obviously it's good for candy for her too. I didn't look around it much else so I can't give a fresh opinion on anything else right now.