This review is based more on their customer service than the products they sell (although they didn't have what I was looking for). We were literally the only people there and no one bothered to greet us, the cashier was on her phone complaining about having to work. After browsing, I found a good deal on shampoo/conditioner (buy 1 get 1 free) and at the register there were mix and match eyeshadows (buy 4 get a eyeshadow case for free). As I was checking out, the cashier charged me full price for everything, when I told her about the sale, her response was "ugggh sure it is. Ok let me go up the aisle and check" (.... ok?), then she charges me full price for the case to which I again corrected her and I got another "uuugggh ok let me see". Customer service was horrendous and I won't be going back. read more

Sally Beauty Supply - Cosmetics & Beauty Supply Near Me - Levittown, Pennsylvania

Absolutely Love the new paper bags and the team is very pleasant and helpful! This is the place for ALL your hair color and hair care needs! Texture ID is my personal Favorite hair care product. They just started carrying Maybelline in their cosmetics section so many great BOGO deals! Check them out! read more

Sally Beauty Supply - Going green new paper bags - Cosmetics & Beauty Supply Near Me - Levittown, Pennsylvania

Some of the sales associates could use an attitude adjustment. This review is way overdue, but here it is. I went to this store several years ago to purchase hair extensions for a Halloween costume. I have never used hair extensions and don't know much about them, so it was taking me a while to search through the selections and figure out which one was suited for my purpose. I was in there, looking at the extensions for about 15 minutes and not once did the sales associate ask me if I needed help. Instead, this rotund, irritable, sullen looking woman-child was complaining about something to the other employee and also laughing. You know that feeling when you're being talked about? Suddenly, in a quiet voice, but purposefully loud enough so I could hear since I was in earshot she says "I swear to god, if she walks out without buying anything, UGH." followed by stifled laughter and snorting as they glanced my way. LOL no. Mind you, the store is very, very small and I was the only customer in there at the time. So I dropped what I was doing and cut her a fierce side eye as I walked out. I find no reason to interact or do business with trash. Oh what was it you swore you were going to do if I walked out without buying anything? Nothing. Didn't think so. NEXT! read more

went to sally's beauty and asked for a gloss/ hair mask to make my color pop (which is a strawberry blonde) and they handed me semi permanent copper hair dye/conditioner stating it would do the same thing. now my hair looks like a carrot. very sad. :/ read more

Went in this evening with my girlfriend to buy her hair dye. They didn't know the answers to questions about products, and they quickly became impatient. They answered questions only partway, and really gave the impression that they looked down on her for not knowing how to use things. They were nasty, and one employee even asked other customers to come to her, so she wouldn't have to 'deal with this'. Really rude, impatient, and overall useless. Lot of grunts from them, and even eye rolling. They seemed to be full time staff and even one being the manager, and not some temp worker who didn't really care about the job. Really unprofessional. Ended up forgetting the sale and walking out. read more

Good for the little things I need and great for extensions and hair color. Everything else I go to Ulta for. Staff is by and large friendly. read more

Literally just walked out because I wasn't able to use a $100 bill (only thing I had with me) to purchase my hair color. I ALWAYS feel like I'm bothering these people when I shop here. I walked in to an older blonde woman and a woman with short dark hair discussing, what looked to be sales numbers. Older blonde didn't even lift her eyes to greet me. Woman with shorter hair smiled sweetly at me. When I arrived at the counter, the older blonde rung up my order. Without a "how are you, thank you, or even a smile" gave me my total. She immediately dismissed me after I handed her a $100 bill. I could understand if it was an hour after opening, but it's a Friday at 3! I asked her to consider if she had any money tills in the back to make change. She rudely said No. She offered no apology, and coldly rolled her eyes. As someone who has worked and managed in retail sales, her customer service was awful, and should be assessed. It definitely doesn't help your numbers to be rude. Just sayin. Refused to pack my toddler back up, run to my bank, and go back into this store to make change for this establishment. I'd rather travel to street rd to shop at Sally's, and that's what I'll do. Right after I call this woman's manager. Seriously disappointed and dissatisfied. read more

Great personnel. I've gone their several times and so has my husband and they were terrific.

Dianne is the older lady that is possibly the manager at this location. I went to look at the hair accessories and she followed me over watching me like a hawk as if I were a thief. She condescendingly asked if I needed any help and I politely replied, "no thank you," just to have her stand and watch me. Without opening any accessories I half way wrapped a head scarf around my neck to see if it would work for my needs and she proceeded to tell me, "Ok, you can't open anything and try it on." I showed her I hadn't "opened" anything and put the scarf I was about to purchase back where it belonged. She said, "can I help you with anything else?" I told her she wasn't helping, rather than scaring me off. To top it off, when I called to ask her if she was the manager she told me to call customer service and hung up on me. Look, I have tattoos but I'm not a thief and this woman is pure ignorance. I will probably still go into the store but only because I need to speak to this woman's boss. read more