When I came into this location of sally beauty store isn't always so much of selections to pick for hair coloring protection and other beauty supplies.. it needed make things more improvement and bring out more whatvit supposed to meet with expeditions ....... its even harder to communicate with someone who doesn't speak English without making any clarifty info....... i am not sure how to do other way as different option away from communication barrier thing.... costs need go lower for all of us without any issues..... read more

I love Sally's!! You have to get a Sally's Beauty Club Card, major discount! Actually they have many items on sale everyday. Their smart, they have several products located by the cash register priced .99 cents, 1.99...ect...2 for 1,so of course it never fails I grab items that I don't need. I purchase all my beauty products from here because it's a bargain and legit products. Note their return policy is easy and no hassle. I recently bought scissors regular priced $75 for $25 dollars! Although I find their hair dye prices escalating, it's still cheaper than any other store. They have every shade of nail polish, hair dye, eye shadow, hair extensions, lipstick etc... that you can possible think of. Great for Halloween:) Depending on who is working, most of the time the staff is very helpful. They have parking as well. read more

This Sally's is ok, not great, nor superb. As others have mentioned, if you don't speak Spanish, you're SOL, because although you may speak to the staff in English, they will respond in Spanish (or Spanglish). This location is small, and organized in a different way than the Sally's I usually frequent near The Falls. I barely arrived, and as I entered, there was another girl needing advice on hair dye. She was having a hard time finding something she needed and had to call her stylist, as the lady helping her kept telling her something different. I don't know the level of expertise of the people working there. Sally's used to employ women in beauty school but now, I'm not so sure. When I asked this same woman about a treatment I found online, she said that was the best they carry, without offering other suggestions or comments. It seemed like she was just going along with what I had found, just to get me out of there quickly. This is the woman who was giving the other girl the wrong advice on dye. As soon as that happened, the other employee at the store started turning the lights off on us. I understand wanting to close shop and not allow more people in when it's 5 minutes to closing time, but to do that to people who have been there 10 minutes or more, rushing them without giving them a chance to check out? I noticed the other girl just ended up walking out because of their lack of patience while she tried to get the exact dye she needed from her colorist. Because of all this, although I would have given this location 4 stars, that rude behavior made me deduct a star and even then, I am probably being too generous. read more

Horrible customer service. They close at 8 and I've called them twice at 6:45 and 7:15 and both times got hung up on. I don't know what there problem is and I live on West Avenue. I was surely about to go up there and cause a scene because that's just flat out disrespectful and rude. I'll be going up there tomorrow hopefully I have no problem. I just need some things for my hair read more

If I was able to give zero stars I would and the only reason I ever come is if I'm desperate and in a hurry! I own a salon and I ran out of a product so I thought hey I'll go to Sally's really quick I went at 1036am and the door was lock I thought hmm maybe they were alone and went to the bathroom and locked the door, I waited 10 min more still no one!!! Not to mention they are always out of everything!!! They also carry the worst cheap shit products and charge so much for garbage!!! Go anywhere other than here salon centric, flamingo, la terraja anywhere but this place. read more

This is a great place to pick up supplies for your nails, hair etc. The one problem I have with this location . I live on south beach and in every store here people speak english. I walk into here everyone speaks Spanglish. This is also a chain seems the people working here have a hard time communicating. I call it Spanglish they reply is half english and half Spanish.i funding super annoying and find most the workers there incompetent. Also stop advertising buy one get free and you do not have it in stock! read more

they have what you need, and the prices are ok, but I hope you know what you need because customer service is not there strong suit here. And I hope you speak spanish because the ladies here do... and not much else. perfect example of the lack of customer service: I got there today at 7:45 pm and was browsing in the pedicure aisle. 8:00pm hits and I get told that "we are closed at 8, you have to pay now because our computers turn off automatically at 8" please; what store's computers turn off 'automatically'!?? Just tell me you're closing and I'll finish up. Or give me a 5 minute warning and I'll probably get out of there in 3 minutes! Go check out Ulta on Linc and Wash. read more

I go to this Sally's because it's down the street from my house and I don't have a car; the product is normal Sally's stuff, but the staff/customer service is what's horrible. They NEVER try and find a solution, it's just, "oh, I don't know." What? They seem to never know anything. Good luck trying to walk-in and use a coupon, or take advantage of their sales. If something isn't automatically calculated in the register, there is no investigation - you pay full price, and that's that. I gave them two stars because at least they greet you when you come in and terrible service seems to be a Miami staple, so I wanted to be fair. If you HAVE to come here, just grab what you need and go. read more

I always get excellent service in this store. It is small, but they seem to have everything I need... And much more! Julia es muy simpatica. She recommended some great products and was so sweet. This is definitely my go-to spot for purchasing hair supplies. read more

I came in to buy a curling iron expecting to pay about $80. Isn't that what curling irons cost these days? Well, I was mistaken. I found a great one which included a heat resistant glove and a portion of it's proceeds went towards breast cancer. It was $29.99. Then I found a special offer of getting $3off of 2 generic products. When I was checking out, the cashier recommended the Sally's Beauty Club Card which was only $2 and it gave me a 20% discount! Also, the curling iron was on sale... so it was only $19.99. I got 2 packets of some treatment for free. All that for $35... and I got a coupon for $5 off my next purchase. Umm, WOW. I'll buy all my beauty products from them from now on. read more

I'll give this location 4 stars although I agree with the other yelper that customer service usually is not a top priority with this chain - it's really hit or miss. Today, Sally's had everything I need and their prices/(specials) were pretty good too. The 240 grit buffers I needed were on sale and the China Glaze nail polish was about 1/2 the price for professionals. What I didn't like is the lady who did not speak/comprehend much English behind the register. I told her that I lost my Sally's Beauty Card years ago but was told to enter the # into my phone and I could simply use my number for my purchases. When I informed the clerk of this she replied "NO". I then showed her the Sally's # in my phone and she responded "YES", typed it in and gave me the discount. So thanks Sally's for honoring my member # without my card, having everything in stock and providing me a decent price. Much appreciated. read more

I really like this place. If it would be a little bit cheaper I would go there and purchasing more beautiful supplies from there. Extremely confident is the parking lot right in front of the star. Inside you will find everything for hairs, skin, make up, store supplies and other useful things a woman has to have. read more

Located in the shopping center where the blockbuster used to be (not sure if they are still open) there is parking available, only thing is its usually a bit crowded and full i believe because of the auto repair center... anyway i come here to buy hair dye and experiment with new colors and hair treatments. They don't roll the red carpet for you but i don't think i have ever been to a beauty supply store that has. I know what i am doing and what brands to buy so i do not have a problem here...but if you are completely lost here then you might be in a pickle. I have asked a question or two and then i go based on my own experience. I have witnessed other customers get really upset and the cashiers because they speak Spanish. honestly i thought the customers were at fault...although the cashiers speak mostly Spanish they do speak to you in English, yes its not perfect but hello??? i am sure they are getting paid peanuts, and if they don't know the name of every single beauty brand in the market doesn't mean you can treat them like crap. i buy Wella hair dyes- i like to play with color and i usually mix colors together and it works for me. and its one of the better professional brands. i buy hair brushes, combs, gloves and every once in a while a hair treatment here. If you color and treat your own hair than you should get the sally beauty rewards card- you pay between 3-5$(depending if they have a promotion) and you get discounted prices for a whole year. You also get a 5$ coupon off your next purchase after you recieve your card...so it pays for itself. read more

Product wise, well you'll find the same products as in any other Sallys, but I've never been a fan of their service. Last time I went to this location, as I walked in I asked in English to the lady behind the cashier a question about a product, she answered in Spanish that she's not working, showing me the computer in front of her. So I don't really understand if she or the computer isn't working! I told her I don't need the computer but her to tell me where I can find a product, showing her a sample of the same hair product I had brought in my purse. But she refused to answer my question 3 times in a row because "she had not punched in yet"!!! Or maybe because none of them speaks English. read more

Products are generic but it's the customer service that's atrocious. Never seen employees with so much attitude and bitterness. Doesn't matter whether you speak either English or Spanish they treat everyone and all with equal disdain. Last time I come here, rather spend my money elsewhere. Fail. read more

I love me some Sally's but at this location there is literally only one employee who speaks and understands English well and more then likely they are somewhere in the back, nowhere to be found! Luckily I have lived in Miami for 4 years and and have learned about 50 Spanish words so I try to put them to work when I need help finding something w/ the other employees. They are always pretty much fully stocked so they are more then likely to have what your looking for. There is a shared parking like with several other companies but i've always managed to find a parking spot. Me and my Sally card are here about every other week read more

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This sally is very close to my house and always has everything i need. The customer service is very good also, they always try to find a coupon so i pay less. read more

Closed early and clerk would not even look up when we were knocking on door. Still had 5 minutes till closing. When she finally did look up - she had a terrible attitude and would not open the door. read more

I just finally had to sit down and write a review after years of bad service at this location. Here in Miami we are known for horrid customer service but really, this location just takes it to the next level. While I like Sally Beauty stores and it's selection of supplies, I always dread going into this one because the employees are always too busy talking amongst themselves and I don't think any of them have learned how to say hello or thank you even in English. Really wish upper management would give them some training in customer service. read more

I come here every two weeks since there is no other beauty supply store anywhere close. They don't have all the products I need but still got most of them if I need it fast. They do sell a lot of high quality nail equipment which I was super happy with ever since I got it from there. Yet the service is so so. For some reason the women working there are sometimes super unfriendly, although I have a rewards card and do spend money in that store. The other day I got there and the lady kept on speaking Spanish to me assuming I would understand it. Which I do admit since I do look a little Hispanic I don't mind that because It does happen to me every day. But when I told her that i didn't understand her I felt like she got really rude and didn't like that at all. Or maybe she even thought I was forcing her to speak English with me for whatever reason. Either way. Don't assume that everyone speaks Spanish and if they don't, you shouldn't treat them differently. Either way. The service is might not that great but they do have good products from different companies which will be the reason I will go back either way. read more

It's unfortunate that living in south beach you dont have many options for professional beauty supplies, which leaves me the choice to go to Sally's or venture out off the island. I go there bc I am a professional and know my products but if you are not then you r Screwed!! They have no customer service whatsoever, they are rude and they pretty much only speak spanish!!! I find it quite rude that if you ask for something you don't see anymore stock of they answer "Can't you see there are no more" no idiot what i meant is maybe you can take your lazy behind and check if you have any in back stock room. Today as I am paying the cashier and a coworker were non stop gossiping about another employee who was working, in front of customers very unprofessional but then again, this is Miami. I suggest that if you go there research what you need and do not dare ask any questions!! read more