November 2, 2023 11:40 A.M,…read moreI had just come from walking the track, getting my miles in so I'm feeling good, my endorphins are high. Its a great start to my day right? Well, I walked into Bok's, no greeting. Ok, I am going to get what I need and keep it pushing. I find my products in a minute's time and proceed to the counter. The cashier is standing with her back to me and still never acknowledges me. She is looking at the water bill, then mumbles, "hold on." It seems like she was on the phone from the way she was holding her head, so I don't know if it was directed to me. What I do know is that you had a customer in your store that you ignored twice. After about 20 or so seconds (yes, seconds, that's a bit of time to just stand there without any contact), standing at the counter to be acknowledged and serviced, I placed the products on the counter and left. In THIS economy, when I chose to spend my hard earned money with your establishment, poor customer service will never be tolerated by me. I want to feel like I am welcomed and appreciated for choosing your store to patronize and spend my money. I have always felt guilty going to these Asian owned hair stores knowing their history of treating their black clients like trash, but build and feed their families off of our communities without giving back to the very community that supports them. This was the catalyst I needed to stop patronizing these business. You will never see a dime of my money again, and I hope others wake up. Y'all need additional customer relations training, you know, the Chick fil A model.

Are y'all gonna be open tomorrow morning or still closed I passed by and I didn't see the open sign…read morelight on so I was wondering if y'all we'll be open tomorrow morning

Okay... Sam is a supreme master of all things related to hair color. This is my second visit with…read moreher, and she worked her normal magick to make me look absolutely fabulous. The salon is very clean, and calm. They play a good mix of music from all over the place. To me, it has been worth every penny I've paid to see my color be exactly what I want it to be. When you go and you want your hair colored a specific way, come in with an open mind and she will guide you the rest of the way. Remember not all hair can accept the wild colors you may want, but she will do her best to get it there. Then teach you how to keep it looking fresh for months to come.

I am so so happy with the service I received today. Tawny was fantastic. The salon is gorgeous…read more I am not a talker, I just sit and let my person do her thing. I don't want to talk for 2 hours. Tawny clued in on this and just worked her magic. I am a customer for life. So happy with everything!!

I visited the store this pass weekend. Very poor customer service! I recommend the TownsCenter…read morelocation in Jacksonville, Fl they were very helpful and welcomed me as I walked in the store.

Love their products & service. Freebies almost every month via Facebook…read more Unfortunately, 1 of their glitter/shimmer foam products caused allergy/rash to 1 of my daughters.

Long story short, an employee told me, "I guess you can do whatever you want. In the end, it's your…read moreface". It was like shopping at a car dealership. I couldn't find the 2 items I needed, so I asked one of the young employees. When I told her the items, she led me to one of them, but for the second one she took me elsewhere. She continued to try and sell me on this new product, applying what she thought was a good color for my face. It was too dark and then she started to add contour. I told her I barely wear makeup and didn't want contour. She proceeded anyway. I was hesitant about the liquid product and how dark it was, so I asked for a lighter shade. She applied a lighter one on the other side of my face that blended in seamlessly. I told her I liked the second one. She continue to push me on the darker one and the contour. I told her I was going to skip it completely and just get my normal products. Then she stated the above quote.

I've Been Getting My Hair Done For 3 1/2 Years! Amanda Is My Stylist and Very Good! I Would…read moreRecommend Amanda On Cut Color and Styling!

Excellent Pharmacist who gave me so much need information. Very nice and knowledgeable!!!! The…read moretech's behind the counter are always pleasant even though they are very busy. Thank you.

Extremely incompetent pharmacy. I never had a problem with my late Walgreens, but by moving, I had…read moreto change pharmacy's. They tried to tell me I didn't talk to a person over the phone to refill my prescription that also told me it was there 1. And 2, by their surprise, my prescription was NOT in stock. They tried to put me to blame when they just can't ever read my profile on their screen right in front of their faces. Ever. So now I have to wait till Monday. This has happened every. Single. Time. I have called to get my medication. I will NEVER go back to that trash pharmacy after next week. I prefer Publix over walgreens. I'm showing proof that I called, but I obviously can't prove that I talked to one of those girls. Don't they have recorded lines? VERY ANNOYING.

Does this company still exist? The website does not come up. I bought years ago and was looking…read morefor it again. I bought the scent Smell the Roses.

From the owner: Come shop handmade bath, body and self care products. Body Butter, Soaps, Body Scrubs, Candles,…read moreBeard care and more!

Came here a couple months ago, since my partner needed to purchase some hair to do her braids, the…read morestaff was very helpful when it come to figuring which hair was best as well what hair we were looking for. The store also have a lot of hair products, cologne& perfume as well skin care and nail products.

Love all the accessories and hair products they have for cheap prices! Workers were also very nice!!read more

Nice place with a huge selection of everything. Hair is reasonably priced. Good selection of…read morecrochet braid hair and products for natural hair. The owner is very nice and polite. I've never had any issue with any products purchased here. The staff is helpful without making me feel watched or followed. I live on the Westside near Argyle Forest but I come to this location for my beauty supply needs