I have never had such unprofessional service from a company before. I made an appointment with Abe to get my house cleaned at the end of January. I told him that I would like to get the house clean before Chinese New Year which is Jan 31. I had spoke with Abe a week prior and he said he and his team will come out on Jan 28th, Tuesday and that they will book a carpet cleaner for me as well to come the next day. Perfect I thought! Well, our appointment was at 6pm and they called 5 minutes before the appointment telling me that they took their van in to repairs that afternoon and won't be able to come until the next day. I had to change my doctor's appointment that day and they only gave me a 5 minute notice when they took their car in for repairs hours beforehand. I was upset but Abe offered to come the following day and I said that is fine. Our appointment was then set for 6pm on Jan 29th and Abe texted me at 530pm saying they are almost done with their current job and will be there. 3 hours later of back and forth texts and no one showed up. He kept on saying someone will be there and no one showed up. At 9pm, I told him that it is too late and he says he couldn't get in touch of his colleague and that he will tell me what happened the next day once he gets more detail. He never called me the next day. My house didn't get cleaned before the date I needed it to be done and there wasn't enough time for me to book another cleaning service. I am really appalled by how rude and unreliable this company is. I will absolutely recommend anyone who values promptness and professionalism to stay away from this kind of place. read more

I've been using Salma's House Cleaning for quite some time and do not have a single complaint to rant about . I'm honestly very happy with them and their services and could not believe how well the performed . This is coming from someone who has used multiple different house cleaning companies who were performing unsatisfactory to my likings, so I think it's safe to say I'm a bit picky . That being said , I highly recommend this cleaning service for everyone's homes . You will not be disappointed! P.S. They went above and beyond what I asked and I very much appreciate a company who over delivers the way they do. read more

Had absolutely the worst experience with these guys. As other Yelpers have lamented, I wish I could leave them zero stars. Needed a good cleaning for my home before I moved in. They quoted me an obscene price that was, literally, twice more expensive than their competitors' quotes. The gentleman quickly changed his tone and quoted me a normal price after I shared my utter shock and dismay. He was basically fishing to see if I was a sucker. I should have hung up there and then, but, since they were able to come out the next day, I decided to give them a shot. Hint: Reputable cleaners are usually booked a few days out, at least. They text me, and we agree to have the cleaning begin 1-2pm on Saturday. At 1:39pm, I text to confirm that they'll be here by 2pm. I received no reply. At 2:03pm, I text again for an update. No reply. At 2:36pm, I text again. They say they are still at a job. I say that it is very unprofessional to not even provide a heads-up that they're running late or any kind of status update or confirmation. They rudely respond by saying they don't have time to call because they're busy. They ask, "do you want us to come or not?" I tell them I'm going to leave them a poor review on Yelp. Thereafter I receive a phone call from them. I tell him that they wasted my time and have been unprofessional and inconsiderate. The guy is confrontational and rude. I receive another phone call right afterward from the purported owner/manager who proceeds on a diatribe of half-assed apologies and excuses. He says, to make it right, he can come right now and do the job. Being magnanimous as I am, I said, fine. Come right now. They never came. This establishment is an amateur operation with people who have no customer service skills or wherewithal. Definitely pass on these guys and look for another cleaning crew, even if you have to wait a few days. Also, just so you know how sketchy this company is, I saw that they just changed their phone number - the number at which I was texting them has now been changed. I googled it, and I was able to see from the cached version of Yelp. They probably don't want their name associated with that other number because there is hard evidence in the form of texts that incriminate them and prove how unprofessional and rude they were/are to customers. read more

I hired them to do a basic cleaning on a very dirty rental we had. We opted to pass on the deep cleaning. They went beyond my expectations and left the home in superior shape! I will use them again & I will highly recommend them to anyone and everyone! Very impressed! read more

These guys are seriously the ultimate life savers. I moved into a place up here the day that the previous tenant had moved out. The landlord had told me that the previous tenant was suppose to have it "move in ready" for us and have the carpets cleaned so that we could just move right in. The day I get the key and get to actually see the place...she cleaned the carpets...and that's about it. I took to yelp in a panic and found Salma's to try and do a deep clean of the place in order for me to move my stuff in without the remnants of the previous tenant's stuff still in the place. Abraham and Omar did a FANTASTIC job. They scrubbed out the oven that looked like it hadn't ever been cleaned. They cleaned out the closet that housed the ac unit that had accumulated dirt and a bottle of roundup thrown in for good measure. They cleaned out 2 garbage bags of trash from behind the washer, dryer, and fridge. They stayed and went above and beyond the 4 hour estimate they gave and were cleaning until 10pm on a Friday night (all last minute too!). Salma's definitely went above and beyond to make sure my place is clean and spotless, all for a reasonable price. They are super hard working and the results definitely show. They also have great customer service, as they said they would email me pictures they took of their work along with an electronic receipt. With the price they quoted me, I think I'll be having them come and clean my house on a regular basis! read more

I hired Salma House Cleaning for a normal routine house cleaning. My usually lady was unavailable so I decided to try Salma House Cleaning. When I called she was prompt and attentive and available. She came to give me an estimate for my home (3200 sq ft home) and it was very thorough and thoughtful. When the crew actually performed the house cleaning I was not home at the time but when I came home my jaw almost dropped on the floor. My floors were immaculate, my blinds were cleaned, my pantry looked spotless. Their team did such an amazing job and was very satisfied. Salma House cleaning is now my routine cleaner! I recommend highly! read more

Contacted Salma's house cleaning six months ago they were efficient from the day of giving estimate and then I hired them for weekly cleaning. Their cleaning services are great. Unlike other cleaning ladies they accept company's check. They are friendly and very flexible about the timings and cleaning days according to our schedule. I definitely recommend Salma's house cleaning and they are the one who you can trust on. I leave my dog with her and they are really good with him too. read more

Just wanted to say the service of House cleaning this company gives is still # 1. They have been cleaning my house now for over a year and not once have I had a complaint! Oh and super dog friendly company! Maybe I should stop here before she raises her prices lol give them a try if you want your home really clean! read more

I recently had Salma and Omar to my home for a cleaning and was so thankful to yelp for this recommendation!! They were able to come on rather short notice and were easy to book with. Their work quality is EXCELLENT. They had our place absolutely shining before they left. Our bathroom tub has never looked so good (thank you, Omar!) and the job that Salma did on our kitchen (stove and fridge, in particular) was spectacular. Personality-wise, these two are great. They are mother and son, and they feel like your own family while they're here. When looking for cleaners, I look for not only someplace that does a great job, but people that I feel safe allowing into my home. You achieve both of these with Salma. I plan to have Salma and Omar back at least once a month. I can't recommend them enough! read more

I recently had Salma over to clean my apartment. She gave me a accurate and fair estimate before services were rendered. She even guaranteed her service! Salma went above and beyond what she stated in her estimate. I will continue to use her for my house cleaning needs.Thank you Salma! read more

I contracted this company in February after my previous tenant left a complete mess and they were absolutely wonderful. Years and years of dirt and grime were wiped clean. It was almost as if I had a brand new house! I was able to rent out the building quickly and my new tenants are super happy. Ever since then I have been using this house cleaning service for my personal home (they come every month) and it really saves my wife and I a tremendous amount of time and energy. If I could describe this company in a few words, it would be: Prompt, courteous, professional, and absolutely thorough. I will definitely use their services again and highly recommend them to all my family and friends. read more

This crew is top notch!!! I hired them to do a move out clean for my 4 bedroom home in San Ramon. They showed up with 3 people and did the most amazing job. I was so sad I found them on my way out of San Ramon. I moved to the City. I really hope they extend to San Francisco & I will hire them on the spot. No need to look any further if you are looking for a company that really knows how to clean. Salma's Home Cleaning is top notch!!!! Oh btw-I received all of my deposit back except for a small mandatory carpet cleaning cost :) read more

If I could give less then one star I would. I just moved into a new house. I had the place cleaned a week and a half ago and since then had the entire inside painted. In that process some dirt got tracked through the house, so I called Selma and she came out to give me an estimate. Keep in mind I only asked her to clean the floors and the bathrooms and kitchen, nothing else no windows no closets etc. it is a 1600sq ft house. She told me it would be $700 but since I'm young and it's my first house she would only charge me $350. Don't bother calling this lady. I found someone else to do it for less than half the cost of what she quoted me read more

These guys are phenomenal!!! Abraham & Omar are the most adorable, polite , hard working , genuine and dedicated workers I have ever come across. They are extremely hard working and make sure their customer is satisfied even if it means more work for them and they make sure they get the job done a 100%. Their cleaning skills are very impressive. They did an EXCELLENT job! I would recommend these guys to absolutely anyone! I will be contacting them for absolutely any job i need done in my house now! They rock! I am highly impressed with them. read more

Worst house cleaning ever. We had scheduled a move out cleaning in Aug of 2013. The one guy who came (after numerous cancellations) seemed so amped and did the worst job ever. Wish I could give no stars. Hope this company has changed their ways over the past year. Can not recommend this business. read more

I will try to keep this reviews as objective as I can even though I am still trying to let go of the feeling of getting ripped of. This is my story: I call Selma for the first time on a Thursday looking for a cleaning the next day. She was nice to accommodate me last minute. She comes on a Friday with her son to quote me a price for a 3 bedroom, 3 bathroom house total of 1700 sq. ft. The house was organized and in ok conditions since only I and my brother live there occasionally when we come to work in the area. They quote me $700 (the most I've paid in the past has been $150). I told them that was way over my budget and asked why it was so much. They explained "we are very detailed in our cleanings, we do a very good job". I really needed the cleaning that day so we agreed On a price- $200 but only cleaning HALF THE HOUSE. Two bathrooms the common area and only sweep and dust 1 bedroom. I asked how long the would be there, and they said about 4 house. So I thought, that's an appropriate amount of time to do a good job. Two hours later they were done!!!!! That means I paid each $50/hour, which I would be ok with if it had been at least a descent job. It was unbelievable- I'm in the healthcare profession and I don't get paid that much- have in mind I have great liabilities, instance, licenses and students loans to pay. They told me to go over things, I was having a super busy day so I slightly looked over things and said it was fine. That was my biggest mistake! After they left and my day slowed down I realized how poor of a job they had done. The shower of one of the bathrooms was as if they never touched it, the tile floor in the common area was left with smudges of the liquid they used to clean it, and the kitchen still had some spider webs behind some of the appliances. I am only mentioning a few things. I told them that and sent them the same pictures I'm posting and said they would come back to clean . It's been one week and I haven't heard back. So believe it or not- I had to get another cleaning crew to come and properly clean my place. THE WHOLE HOUSE for $120 (I didn't ask for any discounts). My house is finally clean. I have no idea why they have high ratings on Yelp. I must of gotten really unlucky with them or they manipulate their Yelp reviews. read more

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Abe and Omar came to the house we just moved into to deep clean our garage. The previous tenant had a dog that left poop stains all over the concrete and lots of trash left in the cabinets, etc. Abe was very professional and called before hand to confirm our appointment. Unfortunately their appointment before us ran late, so they didn't get to us until a few hours after our appointment time. But both of them were very personable and stayed late until the job was done. They power-washed our garage floor/door, cleaned all the cabinets, behind our washer and dryer, and made everything look like new. They even had a little hiccup with the power-washer and took the time to go get it fixed AND come back to finish cleaning. They didn't finish until 9pm!! I highly recommend them for any sort of job that you need done!! read more

I recently used Salmas house cleaning services and I gotta say they did a great job. I love supporting local small businesses, this is a family business you can trust. They respected my home like their own, good people you can't go wrong with. 5 stars for their hard work around the kitchen and bathrooms, I definitely couldn't have done what they accomplished. I'll be using them again very soon! read more

I had to use them for a second time and they were absolutely amazing again. I was stuck in the hospital with my husband and it was very important that I get the house cleaned before he returned. Abe and his team came in while I was at the hospital and worked their butts off making sure that our home was spotless and dust-free. I really can't tell you enough how absolutely great this company is. Very impressive. read more

I am extremely satisfied with the hard work and effort that went into the deep cleaning of my house for the Holidays. The work was efficient and thorough! So much so that we plan on having the service on a regular basis. read more

After my new rental was "cleaned," I performed final inspection and place was a mess. Hopped on Yelp looking for a service to get there within 24 hrs. . .on a Saturday.. Found this place. Abe was prompt and immediately scheduled the Deep Clean. They arrived on time, cleaned the place amazingly well with only a short window before furniture arrived. Oven, numerous cabinets, shutters, all a mess but they handled it incredibly well. I cannot recommend these professionals any higher. Pleasant, helpful and meticulous. read more

We had our rental cleaned out by Salmas house cleaning this past weekend. The renters left our condo with pet stains and food caked all over the kitchen. They moved the refrigerator to get in between the fridge and the stove and cleaned all the caked on food on the side of the stove, the floor and microwave. I was embarrassed to let them in but they were very professional and did not raise their eyebrows at the mess. We hired them for a standard cleaning but obviously they went above and beyond the call of duty. We will continue to use them in our beach house. read more

This was amazing service! I cannot express how much they helped us with our move. My group had to move houses and I called Salma's house cleaning service to clean the previous house. They had to have used magic of some sort to clean that house. The bathrooms were sparkling, the kitchen was flawless, and the bedrooms were grade A clean. For a large house too, with 3.5 bathrooms and ~5 bedrooms this was a great job. I definitely would recommend using the services. Also, they helped with the carpet cleaning for one room as well which was another bonus! read more

We called Salmas to clean a studio apartment in Livermore, CA that needed a thorough scrub down. Abraham and Omar did an excellent job and within two hours had the place cleaner than it had been in years. They were fast, efficient and wasted no time in getting to work when they arrived, leaving the place spotless. They were very polite, professional and hard working. I recommend their cleaning service. read more

Amazing guys. Highly recommended. We needed deep cleaning for a move out after 20 years, four kids, and some major renovations done. This 5BR house was a mess and in dire need for TLC cleaning. I got a couple of other quotes from others on Yelp and then Abraham and Omar showed up, gave me a fair offer, threw some little extras, and proceeded to take care of business. We can immediately see that their cleaning skills are impressive with a keen eye and attention to details, and true determination to leave us as happy customers - a rare combination these days. They went beyond the call of duty and did a phenomenal cleaning job working through late hours of the night until the job was done. Then the most amazing thing happened: the following day we noticed few minor things that needed some touch up (not a surprise given the condition of the house before). So, I called them back thinking that they will probably not respond to me - after all they were paid in full. To our surprise, they came back the following day between appointments and quickly took care of the few little things. For sure they have such superior work ethics and take pride in their work. Highly recommended for anyone who wants real honest folks. I wish I was living there now; I would have hired them to come on regular basis and routinely clean my house. read more

We desperately needed professional help to clean our kitchen that we are going to move in very soon. Selma, really nice lady, came over and did great job on kitchen. We couldn't even touch the cabinets and other appliances because of gross sticky greases at first. It was very helpful and without her help, we might lost our mind!! Now I'm going to call her and ask for move-in cleaning soon~ thanks again :) read more

Salma came for cleaning my new holiday home many times. She was very clean and friendly we trusted her by giving her our keys. I will definitely recommend her. read more

My family and I recently moved into a house that needed a lot of TLC. I was so happy to have found Salma's House Cleaning. She came over that same day I called her so she could quickly see what needed to be done. The next day she and Omar spent 7 hours cleaning the house. It was day and night comparison. It went from being super dirty to being squeaky clean. We are so very happy for the attention and detail they paid. They are good people. Really friendly and hard working. They guarantee their work too. They let us know that if there is something we find that isn't as clean as we'd like, they'd be more than happy to come back to make it right. We will recommend Salma's House Cleaning to all our neighbors and friends, and we will be sure to call them next time we need house cleaning. read more

I called salma's house cleanig last weekend to clean my house they arrived around 9am very on time and a group of 3 people very professional. They finished very on time they told me they are going to finish at 2 and they were done at 2 and they cleaned the house out of my expectations and if there was 10 stars I would give it to them I definitely use them again read more