I had a very unprofessional experience at this location. The stylist appeared inexperienced…read morethroughout the service. The hair wash felt rushed and ineffective, more like product being rubbed in and quickly rinsed rather than a proper shampoo. The blowout itself was poorly executed. There was little to no tension with the round brush, and it did not seem like the stylist was comfortable handling the brush or blow dryer. When she finished, the top of my hair was still damp, the style lacked volume and bounce, and the part was uneven. The stylist also did not show me the finished style with a mirror, which is standard practice. I expressed my disappointment at the end of the service, but while I was still in the salon checking out, I overheard another stylist comment to the one who did my hair that she "thought it was pretty," openly discussing my dissatisfaction within earshot. That felt unprofessional and uncomfortable. Based on this experience, I would not return to this location or recommend it to others.

Pretty boutique in Germantown. It's in a shopping center so parking is absolutely no problem at…read moreall. When you walk in you're greeted like they've known you a long time. Friendly staff and conversation is easy. They have their services listed with prices so there's no confusion. You can get a wash, blow dry and style, a makeover and anything in between. I was a tad bit hesitant because I thought they didn't cater to my African American skin but that was no problem at all. I opted for an easy daytime look and I believe my stylist did a great job. I would definitely return with my daughter. This would make a great girls day out stop. Make sure to make reservations. They also have products for sale. I left with a pretty lip gloss.

I'm typically hesitant to pull out my wallet at a salon. While looking good does make me feel like…read moreI can take on the world, I've had a difficult time finding a salon that made me feel welcome AND did an amazing job on my hair. Well this place is aptly named because I can't stop looking in the mirror at my hair. It's exactly what I wanted. To top it off, both the owner (Stacy) and my stylist (Laura) made me feel welcome the entire time with conversation, smiling faces, and mimosas!! I will be back.

My experience overall was great until the very end. My hair…read moreturned into a bright red when I asked for a dark brown with red highlights, as well as being in the salon chair from 9:30am to 4pm.. I absolutely adored my stylist, but I did not get what I asked for. I left the salon in tears, and the tears continued. I had work the next morning and, as a teacher, I was mortified to walk in with hot red hair so I dyed over it. Upon asking for a refund, I talked to LEXI over the phone and I am absolutely disgusted by this vile person's attitude. She proceeded to ask me where I worked to try and justify her mistake, that I should not have tried to fix my hair for my job because the dress code was "my opinion", and refused me a refund. As a paying costumer I am absolutely horrified SHE ended up with my $200 dollars.

Love my stylist Monica. She is patient and gives a great shampoo with head massage. I always feel…read morelike a million bucks when I leave!

Everything! Hairstylist was on time and fabulous? Everyone who works there is just precious and…read morekind. Lovely atmosphere.

Came here for services months ago. Of the ~20 people in the salon, only I and two other had masks…read moreon (even the receptionist and people waiting for customers did not). COVID protocols for salons were not being followed and the stylist was not gracious when I asked her to put one on. Service was fine but the overall lack of concern regarding the health and safety of customers and employees made me anxious. I wouldn't return.

I am in love with this salon! It is so open, clean and amazing! I felt like I am walking into a…read moresalon in Hollywood when I come in! I recommend Misty or Holly for all your hair needs! All of the staff is kind! They have a Great team! I would never go anywhere else. You are greeted with kindness like you are family as soon as you enter. I absolutely love High Definition.

I set up an appointment, explain to the receptionist I needed a color correction but above all a…read morehaircut. She quoted me $100. When I arrived there I waited 25 min past my scheduled time. Then the hairdresser called in the owner Michelle for advice on how to proceed. Michelle was adamant about 3 color changes otherwise my hair couldn't be done. Before starting I asked about pricing and Michelle said it would be at least $225 without style or cut. Fine but I only had $200 and I really needed a cut. So I asked her if we can just do one process and the cut instead. Or if i needed to call my husband so he can bring more cash. The place didn't take credit cards or so i was told. At that point, michelle got snappy and told me that I don't appreciate the work that needs to be put in. Also that it would take a whole day. And concluded that and I quote: " we won't provide any services for you, thank you, you can go" I asked about getting a haircut but she insisted. " no, I'm not comfortable having the stylist working on your hair. I don't want you to blame us or write a bad review" I was in tears. I was not offered other option, no one suggested anther appointment. Once I walked out, I went to the Salon at Macy's in Collierville. A young lady named Gabrielle took me in and in two hours, and a free deep treatment and a superb pixy cut I was platinum blonde no brass no ruined hair and it was $80. I left Gabrielle a 50% tip I was so happy. Here attached are the pics from my haircut and color at the salon @ Macys NOT at ALa Mode. So unless you want to spend a boat load of $$$ for something that can be done elsewhere faster better and with less BS and pretentious airs - stay away. Not to mention that the receptionist in question was Michelle's daughter and she simply hung up on my husband when he called to get an explanation for why I was so distraught. Twice. There are better salons and better mannered and skilled real professionals out there.

So glad I found this salon right by my work in Germantown! Great place very affordable, clean and…read morenice staff. They also offer manicures and pedicures. Andrea is the best she does a great job with my hair every time ...from cut to highlights and styling... go see her she is sweet and super friendly you will love her!!

Honestly the worst blow out I've ever gotten. Staff was SO rude. No hi how are you, just blank…read morestares. For fifty freaking dollars to get a blowout at the end of service is ridiculous and it was a TERRIBLE. For any salon to be OK with their client leaving with wet hair this is so behind. WORST BLOWOUT EVER. I have never paid this much for a service. Y'all suck

They have a nice boutique area with an assortment of different items to browse while you are…read morewaiting. They have an extensive selection of Aveda products. They also carry Goldwell and Bumble & Bumble. All of which I love. I have been coming here since they opened and have never been disappointed. The staff is always friendly and knowledgeable about their products. I can go in with a vague description of what I want and Ryan always gives me the cut and color that I wanted. I would highly recommend this salon.

This lady knows color!! Omg! I found her in yelp and went by before and after photos! My hair has…read morenever looked so fantastic and I get TONS of compliments! M'Lea is wonderful at communicating! I'm thrilled to have found her! She's in a great location, by Oakcourt Mall. Love her!!!

M'Lea is an attentive and professional artist, and she's been absolutely wonderful…read more She returned my call same day, with an appointment for the next day. M'Lea was very professional, confirming the appointment via text, with address, phone number, time and her accepted methods of payment (cash/check/Venmo). When I came into the salon, it was well decorated, comfortable and I was offered a drink when I came in. She took the time to make sure she understood exactly what I wanted done, and then explained her plan to treat my hair and why certain techniques would work better on my type of hair. She is clearly well educated and took the time to explain each step of the updo, so I knew what was happening just as well as she did. I'm sensitive to airborne product, and after just one long exhale, she opened a window and made sure I was comfortable, minimizing the use of spray while also making sure that my hair got the necessary product in it. My super flat, super straight hair now has tons of volume and lift for my brother's wedding, without feeling crunchy or overdone! Thank you so much M'Lea! Update: I asked her to make sure it would hold all evening, IT HELD FOR 4 DAYS Y'ALL! Still looked great, still not crunchy, still smelled good.

Walker street salon is great! High quality products, great shampoos/conditioners/Brazilian…read moreblowouts. Summer Acuff is amazing. Have gone to her many times- amazing working with blondes! But she's great at any color, cut and style. Highly recommend Summer and the salon!!

This salon is so cute! The girls are super sweet, too! I saw Summer today..she is awesome! Went…read morered..WOW..it is spot on. Thank you Summer see you in a few weeks.