They have a lot of stuff in this store but what I came for they didn't have. That's ok. I was…read moredriven all over Augusta because online it said that both stores had what I was looking for but didn't. I would say call before you go to make sure they have. They were nice.

Jared is AWESOME!!! I moved here a few weeks ago and was pretty down on myself, Jared and the other…read more2 girls in the salon department were so nice and welcoming Jared cut, colored, and styled my hair and I couldn't be Happier!!!!

The customer service, if they stock stuff in the wrong place, they move it and don't give you the…read moreprice that is above the item. I called the Customer Service # and told them I was going to do a Google Review she told me she didn't care. I would rather go to Walmart and pay a little more If this is the way they treat customers take your money somewhere else. Sally is high so save it and spend where you get great customer service.

They always have what I need and are glad to help. Every time I go in and they are busy, they still…read morefind the time to check on me and make sure I have everything I need. They are all very knowledgeable about their monthly sales

My overall visit there each and every time that I've went, the staff is unbelievable the friendly…read morethey make sure you're satisfied with what you're buying and if it's not right, then you bring it back and you straight they're amazing. They're great.

With so many sales people in this store, you would think that they would stop conversing with one…read moreanother when customers walk in. They don't. I asked where a certain perfume was, which was fine. They pointed and told me where to go. however , the shelves were quite empty. What I was looking for was not there. So ,I stood around for about 10 minutes or more looking for someone to ask a question ; finally, a lovely associate with long dark black hair came up to me and said, how can I help you? What are you looking for?. she was the only one and she did a great job. This is quite common for the Sephora in Augusta, Georgia. I guess they have to draw from the local area to get sales people. That might be part of the problem. So it's pretty much hit and miss. By the way, the girl behind the cash register was very very efficient and friendly.

****Awful customer service!!!!**** RUDE cashier and RUDE…read moreperson at fragrance - meanwhile I bought 5 perfumes! Employees need to be trained appropriate customer service.

This morning, I placed an online order for pickup. Knowing it's the holidays, I just knew deep down…read morein my heart that the order was going to take a while. Imagine my surprise when three hours later, the store was closed due to network issues. I feel like it's false advertising to state that you're open, when you aren't. There is a way to state that you're closed online (like you did after the hurricane), so why let people make purchases and spend hundreds (or more) before the holidays and not be able to pick up what they've paid for? Yes, I know that it's "pending" until it's picked up, but come on! This is ridiculous and if I'd been treated like a customer instead of a hassle, I wouldn't even be making this review. Now, I have to put it on all of my social platforms, because what reputable business does this? I'd rather go straight to the manufacturer or Sephora, as I should've.

Been in this place several times and never felt that my business was welcomed. Owners not customer…read moreservice oriented. Will not visit again.

Since moving to West Augusta in 2013 this has been my go to location instead of driving across…read moretown. They carry a variety of hair textures, brands, and colors. My daughter generally enjoys updating her beanie every time we come and they keep a steady supply on hand. The reason I have continued coming in addition to the location is that fact that they carry Apex Pressing Oil. Since my daughter did her big chop, I've been using this stuff religiously and I have not seen it anywhere else in Augusta.

Doctor only needed less than a minute to look at my face and diagnose me and write a protocol for…read moretreatment that cleared up my issue within days.

I had a less than stellar first experience with this practice . Let me start my saying everyone at…read morethis practice was extremely nice . At almost 42 I have never had a full body skin check . I have a ton of freckles and moles . 20 years of tanning bed and sun bathing . All of this was mentioned at my visit . I saw Michelle for my first appointment. She used a dermatoscope , but clearly only for the light capability . She only used the dermatoscope on two spots where she physically put it on my skin . The rest were brushed off as "fine" after I asked for closer looks at particular moles . My full body skin check took her no more than 3-4 min and it was very rushed . Michelle did remove a spot off of my face but regardless of those results I won't be going back to this practice .

Due to it being the holidays, shopping isn't complete without stopping at Bath and Bodyworks. I…read morewent in for the wallflower plug-ins and ended up purchasing candles and body lotion as well. The store was a bit crowded, but it was to be expected. All of the associates are very friendly and helpful. Although the checkout line was long, they move the line along very quickly. Not only was I able to take advantage of the sale. I was also able to use my coupons so it was a win-win.

Placed an order online at 8am and waited until 4:30 to arrive at the store for it to be closed…read more Closed all day with no information. Called all day the next day and no answer. Unprofessional. Finally got the email on day 3 and they cancelled half my order. Showed up to store for absolutely no customer service effort what so ever.

Belk had a soft opening a few days ago for employees and select individuals which the turnout was…read moreas expected so fast forward on today's GRAND OPENING and it was a madhouse, but in an organized chaos sort of way. The main parking and one of the side parking lots was slammed packed and patrons were steady flowing in and out going to the store. If you were one of the few who braved the queue and waited for the doors to open, Belk's showed their appreciation by offering door gifts and gift cards up to $1000 dollars. Now, I did not hear anybody jump for joy and scream so the 1K still might be available. The store was well prepared and Belk staff from other US locations were in full force to assist when needed. In addition, they offered fresh hot chocolate, coffee, water and scones for the brave souls who needed a respite from shopping or browsing. Your patient will be tested due to all..I mean all...the cash registers were queued up with patrons happy with their upcoming purchases. Now sad to say there were a couple of issues very noticeable: 1) There was a customer representative (dressed in slacks, tie and vest) who was assisting customers on both sides of the jewelry counter, so he was very focused in providing each customer with a quality interaction, when I observed a fellow female customer representative in the same area display a condescending attitude towards him in front of customers because she could not get an override key for a sale. The gentleman informed her he would be over there as soon as possible and the female employee stated to the customer in her queue, "Oh, we have to wait on HIM!." Looks plain typed out, but sounded very condescending! From what I gathered, he was responsible for the registers in the immediate jewelry area and wanted to ensure that transactions would balance out possibly at the end of the day. (Just my observation) 2) Sad to say but someone tried to get a 5-finger discount, but they did not get too far. Yes, this is a southern style store, but whoever the Buyer is for the store introduced some men's clothing with flair, so kudos!!! -More to follow...

My mom was assaulted in the store by a male Belk's employee. She was returning a sweater that she…read morenever wore (with the tags on it) stating that it looks like it would snag on her clothes. The employee then grabbed my mother by her wrists, turned them up and said "This is why right here" while looking at her wrist jewelry and watch. My mom didn't know how to react and quickly left the store. She called me, crying after she ran a red light because she was so out of it after that experience. I told her to go back to the store and we would call LE because this was assault. Conveniently, the employee was gone after she got back and called the police. We are pressing charges against the employee for assault (camera verified the incident.) All this from a sweater that she had every right to return. Women, please be careful shopping this location alone. They employee men who will treat you any kind of way when there is no male presence with you.