I wish I could give Theresa a negative star. She clearly doesn't know what she's doing. I asked for a bob and what I got resembles nothing close to a bob. I asked for chin length and got 2 inches shorter then my chin. I have never had a worse hair cut. It will take 8 months to grow this out to be presentable. In the meantime I have to shop for a wig...yes it's that bad. Avoid this place. read more

Avoid this place!!! Theresa destroyed my three year old daughter's hair by chopping it all off and giving her a boy hair cut. She just had her hair cut two weeks prior, and Theresa insisted on cutting her hair again while my son was getting his hair cut. Theresa was rude to my disabled mother, rude to my son and refused to listen to my mother and give my daughter a tiny trim. When I called Theresa was rude to me, laughed at my complaints, encouraged me to post bad reviews and refused to refund our money. I cannot believe this place stays in business! My daughter's hair was lovely and perfect before it was all chopped off. See the before and after photos below. My mom, daughter and I are all in tears over this, and all Theresa did was laugh and be rude. read more

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Joe is a great guy and also very professional. He took his time with the haircut. I would recommend to anyone who is reading this.

Stacks and stacks of magazines. Closed Sundays and Mondays. Free wifi, just use their phone number as the password. In and out in a little less than an hour for a shellac mani. Eye rolling hand massage. OPI and CND for shellac. Wed-Saturday. Only one technician though. My shellac mani lasted the promised 2 weeks without chipping. No actual hand soak but they apply a gel like solution to your cuticles to soften them instead. Pushing back on the cuticles was painful at times but she really took the time to clean out my cuticles. read more

Salon D'Argento - Shellac mani - Hair Salons Near Me - St Charles, Illinois

Boy, do I wish I had checked the filtered reviews before I went here! I was in the area visiting a friend and had an important event to go to where we'd be meeting up with a large group of friends. After spending a long time online looking for a salon in an unfamiliar area, I found that Groupon had a deal for this salon. When I called, the salon offered to honor the Groupon price without the need to purchase a Groupon. That was, unfortunately, the last good aspect of my visit to Salon D'Argento! The upshot: they DESTROYED my hair; nearly four months later, it's still not back to anywhere close to the healthy condition it was in before I made the mistake of going here. I explained that I wanted an ombre with a dark, almost wine red color with blonde ends. I selected two different color swatches for the red to show what I was looking for (think Kate Winslet in Titanic). The stylist, Carlo, kept trying to force me to choose a semi-permanent color. I stood my ground and explained that I've been dyeing my hair red for over 20 years and permanent reds fade fast enough as it is and I didn't want to have to redo it in two weeks. In addition, Carlo spent the entire first half hour of my visit discussing with another employee the best approach to use to achieve the results I wanted, to the point where I actually asked if he had ever even done an ombre before. Carlo assured me he had "studied in NY with Sassoon" and that I'd be pleased with the results. I had also told him specifically that it was important to me to cover the grey hairs that are starting to sprout on the top of my head. When it came to doing the blonde ends, he wrapped my ends in foil and put me under heat lamps. He dismissed my concerns that this would fry my hair; I had already told him that I don't even blow dry it and that none of my other stylists had ever used this method. I had to protest several times that the heat lamps were burning my back and needed to be repositioned. Also, red color is only supposed to be left on for 25-35 minutes, but even after I started expressing concern after 45 minutes, he still didn't rinse it out. He ended up leaving the color on for more than an hour. Finally, after literally two and a half hours in that salon, I ended up with a color that could only be described as NEON PUMPKIN. I wish Yelp would let me post a photo, because the hideousness of the color it came out cannot be adequately described in words. When I expressed to Carlo that this was nowhere NEAR the color I had asked for, his response was that he "didn't realize I had so much grey on the top"! When I asked him to please fix it by putting an ash blonde or light brown rinse over it to tone it down, because I work in a professional office and couldn't possibly go to work with it like this, he basely refused and told me to give it a couple of days and he was sure I'd love it! To add insult to injury, he started backpedalling on the agreement to honor the Groupon price, saying that price was only for one service and what he had done constituted three services. In the end, it cost me over $150 for Salon D'Argento to completely ruin my hair. I would have refused to pay except for the fact that I had my friend's middle-school-aged daughter with me and there was no way I was going to start a scene that could escalate out of control with her in my care. As soon as I voiced my unhappiness, Carlo's attitude became surly, defensive and somewhat intimidating (body language with his beefy arms crossed in front of his chest, petulant pout, etc.), so I wasn't willing to risk how he might react if I outright refused to pay. When I returned to my friend's house, she had just gotten off work and when she saw me get out of the car, she exclaimed "UGH!" at the sight of my hair. I was nearly in tears by then. My friend immediately called her own stylist, who squeezed me in immediately to try and correct the damage. They did a great job, but it ended up costing me an additional $96 just to look like a normal human being again (I gladly paid the new stylist, of course...not complaining about that-- she saved me!). Typically, I spend no MORE than $60 on a color and cut here in L.A.; making the mistake of waiting until I was on vacation cost me almost three times that. The next morning, I sent an e-mail to Salon D'Argento asking for at least a partial refund in light of my extreme dissatisfaction and the fact that I had to pay another almost $100 to fix the damage they had done. I never got a response. Unfortunately, my bank refused to honor my request for a refund for services not as described because I admitted that I signed the charge slip. I guess they didn't consider that I was more concerned about the safety of my friend's child than about money! Long story long, this was the WORST hatchet job anyone's ever done on my hair. If I didn't have to go back to IL to do it, D'Argento would already have received my small claims complaint! read more

I came here with my mother and grandmother for a pedicure. It was my grandmothers first time! Poor thing :( The kid who did our pedicures was pretty rough on my toes and never asked me or my mother if he was hurting us even when we were wincing in pain. We both let it go and ended up with decent pedicures... You know, the same quality you get at middle school slumber parties. When it came to my grandmother, he made three of her toes bleed so bad that he couldn't finish the pedicure. (I am aware that this does happen sometimes). She received no polish or anything. THE LITTLE BRAT ENDED UP CHARGING HER FULL PRICE FOR 1/3 OF A PEDICURE THAT LEFT HER FEET COVERED IN BAND-AIDS. Unacceptable. Even half price would've been too much, but it would've been something. Side note: I even noticed that they were using Sally Hansen top coats (they peeled the label off the bottles), even though they were using OPI polish. If I'm paying $35 for a pedicure, I expect something a bit nicer than Sally Hansen, especially in disguise. The only good thing about this place was the complimentary glass of wine. read more

I recently went into this Salon for a haircut and I couldn't be more thrilled with the results. My stylist was Alessia and she was awesome! I believe I had had her once before a while ago but she was very open to conversation the entire time and made me feel very welcome being there. My hair turned out exactly how I wanted it and she was a delight to have. I'll definitely be coming back and asking for her the next time I need a cut or style! read more

I have worked in the service industry for several years. I dont care how good a stylist thinks she or he is...if you cant greet your.customers with.a.welcoming helllo maybe its time to call it a day. That is the.first impression I got when the blonde older woman behind the counter saw us...it.just.ruined the whole experience. I think I.heard she is an owner so obviously she wont be going anywhere, but myself and my friends will. read more

Salon D'Argento - Hair Salons Near Me - St Charles, Illinois

I usually don't write reviews...but Carlo is AMAZING. I went into the salon using a Groupon that significantly reduced the price of a keratin treatment. I went in assuming I would have a beginner stylist but I got insanely lucky to go in and meet Carlo! He was friendly, a huge conversationalist, and told me all about his family run salon. He took his time doing my treatment and three days later when I finally got to wash my hair, it turned out amazing! I have never had such a great result of the treatment and I can't wait to come back for my haircut in July and many more to come! Five stars well deserved :) read more

My friend and I bought a living social deal here. Super easy to get in and one time for a no chip mani....The salon is clean, friendly and cozy... BUT, the mani didn't include a soak or anything and the cuticle pushing was some of the most PAINFUL experiences I have had...truly I thought my friend, who went before me was being a baby, NOPE...OUCH! The manicure was more a polish change and a quick lotion app...I guess for 17$ it was ok, but still pain is not something I would expect. Maybe this is a place you must visit for a hair cut...oh, be ready for rave-club like music. read more

Great salon, were able to fix another salon's color catastrophe at a reasonable price

As a new customer, I had a great experience at this salon. My stylist, Theresa, stayed late on day she normally doesn't to fit me in. She also did a great job making sure my highlights looked natural and were exactly how I wanted. I definitely recommend trying this Salon. read more

My friend's family lives in Campton Hills and her mom and siblings get their hair cut here. So I decided to get my hair cut, when I went to visit for a weekend. My last major hair cut was in June and it's now March so my locks were super long. I waited a few minutes for Carlo the main owner to start my cut. Walking into the salon you feel like you've walked into the family living room, because the salon is family owned and operated. We talked about what I wanted done with my hair and got started with the cut. Carlo and I talked about soccer as my long locks fell to the floor. It made the time go by fast. After cutting the length off of my hair, Carlo proceeded to take a ton of weight off of my hair, by using the razor. It looked awesome like a cut by my favorite celebrity hair stylist Nick Arrojo who used to be on the tv show What Not to Wear. I love the style and it makes me wanted to "whip my hair back and forth" to quote Willow Smith If you're looking for a quick trim this is not the place for you. Also, when you come make sure to give yourself some time. Many times they are running behind because of the volume of clients. Overall, the men and women at Salon Dargento are true artists with scissors. read more

I've have been a client of Carlo, Joe and Teresa for over 20 years. I've never had a bad hair experience with any of them. They are all artists, each with a different style and personality. Being of the baby boomer generation, my one request is make me look like a hip "old lady" they have served me well. There haircuts grown out amazing, and it's always a pleasure to sit in their chair and hear the updates of their family's... Sometimes I stray and may try and save a $ but I always go back. I'm just happy they are 20 years younger than myself and I will always have GREAT HAIR !!! -- Debbie Hardman read more

This five star review in particular is for Miranda. I've been coming to have my hair cut and have recently started coloring it as well. I came to her over a year and a half ago because I was unhappy with my stylist. Miranda is wonderful; she takes the time to listen to what I want and provides great suggestions on what she thinks will work for me. I've since recommended her to friends who feel the same as well. She is a gem and an asset to the Salon D'Argento family! read more

I had a good groupon experience here myself yesterday. I was supposed to arrive at 4pm and was running so late; with traffic I wasn't going to arrive until 4:45. I called ahead to see if they'd still take me or if they'd make me cancel and reschedule. To my utter shock, they said it was no problem; the stylist would make time for me! I came in and I was offered a beverage, to which they served me tea. The place was gorgeous and because I was curious about it, the nice receptionist took me on a tour of the whole salon and introduced me to staff members, I felt like I some sort of important guest or something ~ LoL. David was ready for me and so I came back with him and got my mani-pedi done, and it was fantastic! I didn't feel like he was trying to shove me out the door like other places I have been, and he even had great color recommendations. Since I was there for the mani-pedi before going to vegas, I wanted something fun. I usually pick boring pink or red, but David brought back a flashy blue-purple that had glitter in it for my toes, and did my nails in Niki Manaj's new OPI polish which was silver and blue confetti, different colors but they look like they were meant for each other! My feet and hands looked wonderful and he was very careful not to hurt my fingers or toes when cutting, trimming, etc. I felt it was totally work the groupon and I would come back for another pedi-mani. My only complaint is the prices on the other stuff; the microderm abrasion I was interested in, after the receptionist pretty much sold me on how they perform them there, and her skin looked like it was brand new baby skin - I wasn't interested until she started talking about it and by the time I was ready to look at the prices, I was sold on it.... however, the brochure showed this at $100+, which is steeply overpriced. I think that for a new salon that needs customers enough to put out a groupon, they should probably reevaluate prices on other salon services. That being said, I would come back for David to cut my hair and style it, he seems pretty in touch with what's new and hot - so as soon as I'm ready to cut my locks, I'll be there! read more

A super great experience today. Co-owner/brother, Joe really knows his stuff! Perfect root color touch-up and an astonishing perfect haircut with all the best experience and techniques and demeanor. Very nice facility with a unique family vibe. Warm and Fun and interesting, and extremely accomplished and professional. Best blowout ever as well. Thank you so much and will see you soon! read more

I had a poor experience at this salon. I bought a groupon for a mani/pedi, but they didn't have a nail tech on staff! They were trying to hire, and I was instructed to call back again and again, which I did. When they finally hired one, the owner posted a new expiration date on his website of November. I had not realized this, as I do not get my nails done when my feet are cocooned in shoes! When I explained this to the owner, he just shrugged and told me to seek a refund from Groupon, which is what I did. He didn't care about the client, and I only frequent businesses with good customer service. read more

Reading the two other reviews reinforces my experience . . I too, used a groupon. I walked into the salon, a person came over, no "hello", no "how are you", but rather, "who are you here for?" . . . Ignored for nearly 15 minutes, then taken into a room - - "why don't you soak?" - for another 10 or so minutes - while the tech disappeared. The tech was nice enough, but way too aggressive with pushing back the cuticle and massage . . it hurt! I suggested maybe he was stronger than he thought, and his comment was, "people tell me that." Hello . . maybe you could adjust! I asked for a French manicure, not well done - only one coat of polish on my nails, the white used for the French manicure was all over my fingertips - - not cleaned off at all. Sure am happy I only spent $25 on this, certainly wasn't worth any more. Again, the tech nice enough, just think his passion is more for hair and make up than nails. Customer service . . ?? isn't there! read more

I bought the living social deal hoping to find a new go-to salon. Needless to say, this was not it. To begin with, the lady did not soak my nails, so she scraped my cuticals to high heaven until my fingers were numb. She hardly even filed them down, and did not shape them at all. I had a crack in one of them and she did nothing about it! The paint job wasn't the best, but for what I paid I couldn't complain too much. She was very friendly, but I will not be coming back! read more

I found a Groupon for a 60minute massage with this spa so I called to make an appointment. The gentleman who answered the phone took my info and gave me a time slot. I informed him that I was 15weeks pregnant and he said that wasn't a problem. Five minutes after we hung up I received a call from the massage therapist. She informed me that a prenatal massage is not included in the Groupon and that a prenatal massage was "a lot of work for me"for so she offered me a massage for $50 instead. She also told me the time I scheduled wasn't even available! She wasn't accommodating and very unprofessional!! I then looked into the fine print on Groupon and it did not mention anything about not being able to be used on prenatal massages. read more

Pedicure done by Julie. Best pedi I have ever received. Super nice employees, great place, great prices, and a job well done. Would definitely recommend and will be coming back for sure! read more

I brought my two sons (ages 7 and 8) in for haircuts, and Joe was absolutely amazing in the way that he worked with each of them (two separate appointments). Both boys have trouble sitting still and have sensory issues, but Joe was amazing and so patient (the haircut lasted maybe 45 minutes and the boys were so proud of themselves for sitting still the whole time and felt really positive about their ability to accomplish something that was hard for them). Even after the fact, my sons continued to talk about "Mr. Joe" for the next few weeks, and their haircuts were ridiculously trendy.. both boys received compliments when they saw our family friends, but even our waitress at Gammon in Batavia noticed their haircut, which was a big self esteem booster for my older son. We had a really great experience and would highly recommend! read more

Wow!! First time here at the salon and I am extremely happy with my experience! Everyone was very nice and Willing to help each other! Sydney was my stylist and WOW is just a few words of my time with her!! She did a amazing job with my hair color and cut! She is very nice and took her time with me! I have booked her already in 5 weeks! I can't wait for another great experience with a great stylist!! read more

Taura does my color and haircuts...and Carlo does the most fabulous hair extensions!!! I absolutely recommend you try this salon...you will NOT be disappointed. read more

Salon D'Argento - Taura does my color and cut...she is so amazing. Carlo does my hair extensions and he is fabulous. I would highly recommend the salon!!!! - Hair Salons Near Me - St Charles, Illinois

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I used a groupon here; well they granted the groupon price/I did not purchase prior to my appt based off the initial conversation. The groupon stated $85 for partial highlights and a haircut; however 'partial highlights' = only 18 foils (but the groupon didn't state this). The girl who did my hair was very nice however tried not to use too many foils - which resulted in my hair coming out very streaky and I was still charged another $30 for the extra foils. I will not return which is unfortunate since I was trying to find a good salon in my area. read more

The best!!! Hands down no one does a better job! Carlo, Joe and crew are artists. They are a treasure to Campton Hills. I'm on the road a lot so I can't always get to Carlo, especially during busy season and when I go else where it shows. No one does it right like Carlo!!!!! read more

I LOVE Salon Dargento!!!!!! I have never ever been so happy with my hair until I started coming here. I have had everything done from highlights, cut, layers, and up-do's and I have always been happy. They are the only ones I trust with my hair now, and I think that is because the 3 owners have naturally curly and thick hair like myself. I did not like my no chip manicure I got there tho. It hurt and was not relaxing. And the color only lasted 5 days. I will continue to come here, just not more manis. read more

I went here for a "special" on a deep conditioning treatment. What a joke. The man was rude and arrogant. The female stylists seemed to be afraid of him. I could of done a better treatment at home. Instead of using a cash drawer or register the man made change from the money in is pocket. How weird. I will never go back. read more

I'm going to review this in two parts as I had two separate experiences. I live less than two miles from this salon and did not know it was here. I moved here recently and in the last year have had three very bad, unpleasant hair cuts. I was reluctant to go anywhere when I saw this salon as part of a gift basket at my son's school fundraiser. When I noticed how close it was and that it offered a certificate for a Hair Cut and Style I took the plunge and placed a bid knowing ALL the proceeds when to my son's program and that I would be able to benefit by trying out yet another 'salon' in the area. So I made my appointment so I'd have some new spring break hair - or - at worse have new baseball cap accessory hair :) . When I called to make the appointment there was a little confusion as to WHAT kind of certificate I had and where I got it. Apparently they are also running a groupon so she assumed I was mistaken about having gift certificate. Once I explained we were off and making the appointment. I must say I was quite unsure about having my hair done again so here goes my review. The salon is on the second floor of a business like building in a mixed use complex that has some thriving and some struggling businesses around it. I walked up to the second floor and was greeted warmly , my name and information was taken and I was asked to wait. I was then welcomed by one of the owners , who offered me some details and information about the salon, offered me a drink of my choice and also suggested a tour. This was a genuine friendly interaction and not a strong sales pitch. I felt as I was in someones 'home' vs. a pushy sales environment which I liked. I waited not long and my stylist came over, also an owner , and local . He was very professional , seems to genuinely LOVE what he does and being this is a family business they all seemed (Sister,and two brothers) use each others skills to ensure the client was being well served. I appreciated the time and thought he put into fixing my previous disasters of a hair style and also making good suggestions. I felt the products used were of good quality. The salon was relaxing, the environment 'Light and friendly' and the place was very clean. All pluses. After being washed and seated I could tell this was not going to be a butcher job. He took his time, making sure to consult w/me during the process, seemed to really want to create something I was happy with. I loved not being rushed and Having my hair truly shaped in a professional and artistic manner. He gave me styling tips and answered all my questions. At no time was I hassled to try, or buy anything but I could genuinely feel that happy client relationships would be the goal here. My hair looks and feels fabulous. It passed the second day test where I was able to style it and it still looks amazing and healthy. I will not hesitate to get my hair cut there again nor would I hesitate to recommend them. It is not your typical pretentious salon experience which I appreciated, but still 'upscale and professional' The price structure was typical for a salon of this quality and I'll be taking my daughter next for her hair. Over all this was a great 5 star HAIR experience. I also wanted to make a note to say and comment on that other patrons starting coming in. Some had groupons and some regulars. I will say w/out hesitation that they were all treated in the same way.. See Part TWO in separate review read more

I went here to use a groupon for a mani pedi and had to wait 45 minutes for my appointment and had to ask twice about when it would start. The nail tech didn't even massage my feet or legs and the manicure polish came off the next day! Also, there were hardly any nail polish colors to choose from. The mani pedi took 2.5 hours and I think it was because the staff was too busy talking instead of working! I gave it two stars because the male stylists were nice and I didn't even get a hair service! I really hope the poor service wasnt do to the groupon considering THEY were the ones that made the groupon available. I wish the salon would realize that people who use groupons should be treated better not worse so that they will become regular clients. read more

I've been a long time customer of this salon/family. Their new facility is beautiful but my experience there was very disappointing. When I arrived, I had to wait in their waiting area for an hour while the stylist did an updue for her mother. As irritating as that was, I decided to brush it off. The hair service came out very good- which it always does. They do great hair here. But their customer service isnt' the best. I paid what was due, tipped and left. However while in the stairway of the exit, I could hear the three owners (brothers/sisters) making fun of me. I was still in earshot and was appauled at what I was hearing- very hurtful comments. I would honestly would have overpaid for their hair service for years to come, as it was always satisfying, but after hearing how they talk about their customers when they leave...and was made to wait a hour for the appointment....I'm sorry to say I won't be going back. read more

I agree with Michelle!!! Stay away from here, don't let this clean nice salon fool you! The price is ridiculous!!!!! I found this place via groupon. When I called, Carlos mentioned not to purchase it in groupon but to pay at the salon...anyhow I did not expect to pay at the end about $200!!!! I got highlights, and deep conditioning and tone. When I got home my hair felt like it was fry!!!! Deep conditioning sucks, he didn't style my hair, straighten or blow dry nicely, and there was no cut for him to charge that crazy price!! He blowed dry my hair so sloppy that honestly I do a better job. I wish I had read Michelle comment. Other stylist have done a better job, with decent price. Wish I had known better I feel devastated with my fry hair. Leaving me under the dryer over 30 mins when other stylist haven't done that on me. read more

Salon Dargento has just become my go to salon! I went there for the first time for a much needed haircut and without having to explain much, Joe knew exactly what I wanted. I was nervous going in because I have had so many bad haircuts in the past, but Joe made me feel comfortable right away and took his time on my hair. They are a family owned business that has been around forever and it seems like the talent really does run through the family. Would definitely recommend this place! read more

I went to this salon due to a Groupon for mani/pedi. I was greeted and serviced on time and the nail tech was great. My only complaint is that there was another person (also a Groupon) who decided to bring her son with and he was sitting in the nail area watching (over and over again) chip munks on the phone. That was rather annoying for me and not very relaxing. I will say though, after the mom was done, they moved (the family) to another room and then it was more relaxing. I thought the nail tech was AWESOME and plan to go back for a hair consultation and more nail services. read more

I was a loyal customer at the Hoffman Estates location for over a decade. When Salon D'Argento opened in St. Charles I was instantly in love! It's a beautiful shop - very welcoming. Now as for Joe, Carlo, Theresa & Tara - they're all incredible! I consistently get compliments on my hair color. I feel like family when I'm there. I trust Joe completely with my hair. And my favorite new feature is the headrests for the sinks. No more kinks in my neck. You'll never go back to hanging your head over the basin. I also love the job Deanna does on my eyebrows! You're missing out if you go anywhere else. read more

The professionals here are the best. This is a family owned salon with very kind and talented people. I really do feel like a part of their family when I am there. I look forward to coming back. Carlo did my hair and I have never been so satisfied with a stylist. He has vision and experience. After our consultation he was able to envision the perfect haircut and color for me. He took the picture out of his portfolio and I agreed it was exactly what I would love my hair to look like. My hair ended up even better than the picture. I have never received as many complements on my cut and color as I did with Carlos masterpiece. You really want to come here, trust me! read more

I bought a groupon for 18 foils for 35 bucks. I called Wednesday and they were able to schedule me Saturday at 1. On Saturday I was running late and I didn't show up until 1:30. My stylist Theresa was very kind and told me not to worry she would still be able to get me in. It took Theresa less then 20 minutes to put in my foils and during that time she told me about the business and her daughter, who happened to be in the salon sitting behind me. Quite a family feel from the start. I sat under the heat for about 10 minutes and then a young girl was instructed by Theresa to take out my foils...the poor girl had been running around washing hair and blow drying the entire time i was there, she was a very hard worker! She removed my foils and washed out the color. She made small talk and was really nice. When she was done Theresa advised me that the same girl would be drying my hair too. When I sat at the chair Carlo, the salon owner instructed the girl to dry another clients hair...she looked at me and said Im sorry i will be right back....I waited about 10 minutes for her to come back and she dried my hair. Needless to say I tipped Theresa AND the girl that washes hair. They both were great. My hair look great and the salon was clean and organized. read more

Great salon! I They do a fantastic job on color as well as style. It's nice to finally go to a salon where they have your best interest in mind. They pay attention to me and my hair instead of looking at themselves in the mirror like certain other salons I have been to. It is run and owned by a family, and by the time you leave they make you feel like the newest family member. Highly recommend you give them a try! read more

I have been trying to use a Groupon that I purchased. I have called multiple times and sent email though their website. I've never been able to reach anyone during their business hours and have never been responded to. Completely unprofessional. read more