I needed to get a hair trim on the same day and the online booking showed all booked. So i called…read moreand they were able to squeeze me in for a haircut (1hour) on the same day. With COVID-19 you must have an appointment to enter the hair salon. No walk-ins. I arrived 5 minutes early and checked in. Mine-san was my hair stylist and she was friendly and professional. I only needed a slight trim for my hair and bangs plus thinning. She washed my hair (such an enjoyable experience) and finished the trim in 45 minutes. The total came to around $60 (incl tips). Other japanese salons charge around similar prices for ladies haircut WITHOUT shampooing, this salon includes shampooing in the price. The salon is a humble place it's not upscale or lux. But for my experience it's one of the good ones. Also really close to skytrain station.

They raised the almost price 3 times / year Totally over…read morepriced with mediocre quality Feels like walking into a coin laundry inside for this high end pricing

I love this place. It's the only place I go. They close 7 pm I walked in 6:40 pm asked if they…read morecould do my cut. Of course! Less than 10 mins later. all done.

Cheap, straight forward place to get a haircut. You pay first before they cut your hair. I don't…read moremind as they are quick and they do ask what type of cut I want. I get basic haircut so they can't really screw it up. They asked if I want my back and sides short, how short ( #1,2,3 or 4), etc. Thr guy I got was efficient and checked how it looked halfway to make sure it was what I wanted and if I wanted it shorter. That long tube above the mirror, it is actually a vacuum as they vacuum your hair after so there aren't as much hair on the ground. I think it is interesting as then they would have to sweep the floor as often and it gets most of the loose hair on your head.

I went to the Richmond location and got my hair cut and styled by Nana. Nana was extremely…read moreaccommodating and sweet, and she was lovely to talk to while she cut my hair. Not only was she very friendly and put me at ease, I was so pleased with how my hair looked and felt at the end of the session. She asked me all about how I wanted my hair to be and fulfilled everything. Then, after the appointment, Nana reached out to me and let me know that I had left behind my jacket. She went out of her way to make arrangements with me so I could get my jacket back on a day the salon was closed. Overall, Nana was so wonderful and I can't recommend her enough!

This place use to be good when Sho was here but now this place isn't as good anymore.read more

Very bad experience. 10mins to do a haircut with no styling. Very rushed out. No proper care of the…read morecustomer

I remember this place. 4 years ago, after my hair stylist retired I tried this place out. I have…read morenever come back I hope that grumpy hair stylist (old Asian lady) I hope no longer works here because I felt insulted by the hair stylist. I always have to shampoo before I go anywhere because I have a dry scalp condition. Even then it dries up real quick. Hair stylist lady just said wow "your hair is so dirty, do you even wash? Please clean your hair before you come now I have to clean my trimmers after I cut ur hair" like, do u not clean your trimmers? Well after that statement, she washes my hair then gives me a mediocre trim, I just wanted to get out of there. But I felt so insulted that, even to this day I still tell my social media and friends to not go there. The other staff seemed so friendly too when I walked in, but too bad 1 rotten apple spoils the bunch.

Dear Manager or owner,…read more The service is not up to standard especially the hair stylist E. Lee! Please let your staffs know that the customer come here is not just for hair cut, we are also looking for a quality service!

New salon near Royal Oak…read more I saw on their Instagram that they can dye hair with bleach I showed them a picture of the colour I wanted and the colorist said they can do something similar to dark purple. It turns out they cannot achieve that color We had some language communication barriers so I just wanted to get out of there. They were polite and tried to provide a good shampoo experience. But overall I didnt get the color I wanted and I would not go back nor recommend They normally charge $150 for an all over dye without bleach, which I find is ridiculous

This Richmond salon is my go-to currently after terrible haircut at another salon…read more The salon with many Japanese hair stylists offer variety of services with reasonable prices. They give you 10% off for referring. The parking space is available behind the salon, you need to drive into the ally next to the salon then park where retail parking, get the pass for dashboard from the salon. Recommended!

The hairstylist did not ask me if the water temperature is fine when she washed my hair, and she…read moreput something to cover my nose and my mouth when she washed my hair. That was odd because usually the hairstylist would only cover the customers' eyes. It was difficult to breathe. Also, she told me to sit up while she was still drying my hair at the back. Usually, the hairstylist would have wrapped my hair before they told me to sit up. She made me look bad and uncomfortable. I asked for layers and she did not give me a lot of layers. She said she would give me a little bit. That was not professional. The she tried to make my ends curly using the hair dryer and I told her I wanted my ends straight. She did not understand layers; she kept asking if I wanted thinner hair. I said no. She asked me twice if I wanted bands and I say no. Moreover, while she was cutting my hair, she let the hair fall onto my hands which could have been avoided. She did not put on the cape for me - she needed me to hand the other side to her instead of putting it on me. The service was terrible and she was indeed incompetent. Furthermore, when I said the haircut looks good, she kept on cutting. I said, "It's good' several times and she was still cutting my hair. Then she asked my sis, who was sitting beside me, "Is she okay?" I did not know why she said that; she was embarrassing me. When she finally stopped cutting, she looked at me with an anxious look and told me I could go back if there is any problem. She made me look bad with her exaggeration. In addition, she left a lot of the hair on my face after she finished cutting my hair - she only handed me the tissue box when I looked at the mirror and tried to wipe the hair off my face. Moreover, she and another hairstylist were chatting and looked at my sister with a weird gaze. That made her uncomfortable. When I tried to pay, the receptionist showed me a higher price after he knew that I was paying in cash. Why would they charge less if you are paying with credit/debit card? That was not right and he did not explain. Then the receptionist said, "No change? Tips?" after I tipped them. He was insulting. I think they knew that they should not treat customers this way and this was why they charged me $3 less. I was surprised when I saw the price but now I understand.

I went here on sunday (April 15th) while walking around Joyce and noticed this hairsalon open on…read morethat day. I really needed a cut to get rid of split ends and Aya helped me with trim. I paid for $35 for a haircut including wash and style like other Yelpers did. I thought my stylist cut TOO much, but split ends were gone at least. I felt much lighter after my haircut. Aya was very helpful. She took time to cut my hair with attention. Because it's cash only I had to go to a grocery store next door to use ATM. I'll definetely go back!

It was my first time to have a hair cut at this hair studio. I searched online and found their…read morerating was quite high and comments were good. The owner and a Japanese hair stylist (called Aya) were able to schedule an appointment accommodating the time for me on the day I called (today). They were awesome! The hair studio has a great location (I personally think), because it is just next to Joyce Skytrain Station. Even if I drove, I could find street parking easily. After I stepped into the hair studio, the owner and Aya greeted me. They were very polite and took a good care of me (and all other customers). They placed my purse carefully and locked into a storage. Aya washed my hair carefully and checked with me about the temperature of the water and if I felt comfortable. She put time and effort to cut my hair and made sure if that was the length that I wanted on my hair (unlike some hair stylists kept cutting the hair even though I asked to trim a little bit). After cutting the hair, Aya put a little bit of treatment lotion(?), blew dry my hair and even curled a little bit at the bottom of my hair to make the whole style look perfect. Their pricing was reasonable and service was great! They deserved 5 stars! I would come back for the hair cut next time.

My Hair stylist of 10 years had medical issues amd I found…read moremyself looking for a new Hair Stylist. Luckily I used YELP to find ZAHRA who has been around For years at her own location. She now is semi retired but rents a chair at a lovely clean location. I phoned her up and She was able to see me the sameDay. She has a lovely demeanor and did a great cut and color on my mousy brown/grey hair. I had another quote and she was 30% less expensive. Depending on the recovery of my current hair stylist she may be my new "go to"

I have been coming to Zahra for a few years now. She has…read morealways done what you have asked, and is not scissor happy. She is an excellent stylist. My Hair color and highlights are always great!! I highly recommend giving her a try! A Hairdresser who cares!!

I had an amazing experience with Georgia at Head Waze! I went in with 4 months of root growth…read moreneeding blonde highlights, a root tap, and a cut. She suggested a beautiful new style I love, gave me the best colour I've seen in years, and was incredibly knowledgeable about products. Georgia is professional, easy to talk to, and truly stands apart from others. I'm thrilled to have found a stylist who knows her stuff! Plus the salon had a great vibe, it was bright and cheery and a friendly place to go. Highly recommend!

I had a really lovely experience with Georgia. She was very attentive and kind, taking the time to…read morelisten to . I love the color. She did an amazing job with my hair. I will be back to see her for sure..

It was my first time getting a haircut here - women's cut, no wash. The price was right at $35, and…read morethe stylist was very helpful in recommending a cut for me based on some ideas I shared. The salon is very clean, big and nicely decorated - definitely felt higher end, and in a great location just a few mins from the SkyTrain. I had made an appointment and knocked down half a star because I still had to wait almost 25mins to start due to how busy the salon was around 4pm. Otherwise, happy with the cut and experience!

Asked to shorten hair by evenly layering so it grows gradually. Was told that my bangs should be…read moreright below eyebrows. Did not feel any effort put in to make hair look good. Stylist Linda only spent about 10min on my hair which should been a red flag. End result is hard to explain: no shape, some of bang can reach my eyes, back is too long. Never going here again... should have read reviews