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    Salon Edwards

    5.0 (3 reviews)

    Services - Salon Edwards

    Haircut

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    6 years ago

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    11 years ago

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    7 years ago

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    CoCo Hair - Getting a rod perm and haircut.

    CoCo Hair

    4.3(12 reviews)
    2.0 mi

    Unreliable Scheduling and Poor Communication…read more I scheduled a 5pm Saturday appointment with Coco a week in advance via Instagram, since she doesn't answer phone calls or have an online booking system. She first offered me 11am, then changed it to 5pm -- I agreed to both just to be flexible. She confirmed the 5pm slot twice, including a message the day before. A day before, she messaged asking if I could come earlier due to another client rescheduling. I didn't see the message until about an hour before my appt., and I let her know I'd still be arriving at our agreed time. When I showed up, the salon was closed -- shades down, no answer on IG or by phone. About 30 minutes after the appointment time, she messaged saying she assumed I wasn't coming since I didn't reply earlier. But that's not how confirmed appointments work -- a request to change the time doesn't cancel the original slot unless it's confirmed by both sides. She later said she had an emergency and had to leave early -- and I completely understand that things happen. I also recognize that she's likely running a small business on her own and juggling a lot. But even so, clients' time should still be respected. A quick message or call to cancel before the appointment would've made all the difference. I was really looking forward to working with Coco. Unfortunately, the lack of communication and professionalism made this a disappointing experience.

    Coco is amazing! Always quick to respond, provides the best service (her hair washing is so…read morerelaxing) and never fails to give me the look I want. All I do is show a picture and then it's on my head!

    Photos
    CoCo Hair - Failed perm at CoCo Hair, Federal Way

    Failed perm at CoCo Hair, Federal Way

    CoCo Hair - Failed Perm from CoCo Hair

    Failed Perm from CoCo Hair

    CoCo Hair

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    JennyCOCO - Balayage blonde color by Jenny

    JennyCOCO

    4.1(211 reviews)
    2.0 mi
    $$

    I was searching everywhere for a salon that could do an ash blonde balayage this week, but most…read moreplaces were fully booked and required deposits. When I called Jenny, she was available immediately, and after looking at her work, I knew I was in good hands. My hair turned out absolutely amazing. The pricing was very affordable, and the service was incredibly efficient. Other stylists had quoted me around six hours for the process, but Jenny completed my hair in about three hours -- and I have virgin Asian hair. Overall, I had a wonderful experience. The service was excellent, and I loved how all the ladies worked together as a team. I even received compliments from other clients while I was there. I'm not a very talkative person, so I especially appreciated the calm and relaxing atmosphere. It honestly felt like a spa experience -- I was able to sit back, relax, and close my eyes the entire time. I'm so happy with my results and would definitely recommend this salon to anyone looking for beautiful balayage work and a welcoming environment. I will definitely be coming back

    I found this business here on yelp and saw that they did hair coloring. I booked an appointment and…read moreexplained to the person on the phone that I had previously had chunks of my hair bright pink and that I wanted to do a color correction back to chocolate brown she said she would dye my whole head with dark brown dye and i would be fine, within a week the pieces that were pink were red and the rest of my hair was dark brown and it was super noticeable and I had called her and asked if she could fix it and she said to come in, and when I did I had explained to her that since my hair had been bleached so many times that it had lost it's natural pigmentation meaning she would need to use a filler color first and then go over it with the final color again so that it doesn't fade red. And she ignored me and proceeded to dye the red pieces jet black and I simply asked if she was going to put a filler color in once again and she said "who told you about filler color? Are you a cosmetologist?" And I was honestly shocked and just said no and she proceeded to do my hair the way she wanted. Within a week later my hair was red again. I'm upset because I paid 200 for a color correction and that's not at all what I got

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    JennyCOCO
    JennyCOCO
    JennyCOCO - Hot red and blonde!!

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    Hot red and blonde!!

    Salon Edwards - hair - Updated July 2026

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