For a salon that advertises consultation and care, the lack of flexibility was... enlightening. My appointment was a strand test and consultation -- hardly a full-color correction marathon. Yet the moment I was running late -- ten minutes, not ten hours -- I got the instant "unfortunately..." message that told me everything I needed to know about how this place operates. And let's be honest: ten minutes is everyday life. It's the Starbucks line, the traffic on that corner, the parking situation right outside your door. In this case, the delay was on me, and I own that. But the rigidity? That's all you. If a salon can't handle a ten‑minute wobble for an appointment, that's not professionalism -- that's inflexibility. I didn't even grab the coffee I was planning on. I didn't grab lunch - just turned around and decided I'd rather find a salon that understands the difference between respecting their time and weaponizing it. If this was the tone you set before we even started, I can only imagine how the rest would've gone. I'll be booking elsewhere. read more

Was looking for a hair salon. Was recommend by someone. Vibe is pretty chilled. My stylist, Rosalynn, was amazing. I asked for face framing with long cut at the back. Just what I wanted. read more

Bella Red Salon - Hair Stylists Near Me - Federal Way, Washington

I have been going to Bella Red for about a year. I have seen apprentices and regular stylists. I have had haircuts, blowouts, braid services and it has always been a good service with no issues. It is a clean modern salon with upbeat music playing. You can schedule online which is a huge help to me. They are active on IG showing tips or styles and also have a new location in Bonney Lake that I haven't been to yet. read more

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Got to communicate the vision I had and she listened to my full rant lol and got my boyfriend's hair like we wanted! Even gave tips for upkeep and fixed little specifics we mentioned other hairdressers never focused on enough. Will definitely be back for his and my next haircuts!! The salon itself is very calm and professional. read more

Gotten my haircut 3 times here in the last year, great experiences each time with attentive fun staff that really listen to what I want and deliver it well. Most recently sat with Tupper and got a haircut, he listened to what I was needing and thought up the perfect hairstyle that not only feels good, but looks great, and really feels like "me". I'll definitely be scheduling with him again. read more

I can't believe it took me this long to write this review but it's been a crazy few months. We were living in Federal Way, Washington during the summer visiting our family and it was time for my daughter to get her hair done color cut and everything we have been waiting for a long time due to the virus we waited to the last possible minute before we moved back to Arizona or came back to Arizona at the end of the summer before the school year started. And I researched and researched every possible salon within the surrounding cities for a really long time and I am so glad I found this one and our very own backyard. I knew exactly what we wanted and exactly who would be taking care of my daughters hair. She had neck length hair and she wanted a specific bright pink color and let me tell you it turned out amazing. Heather did an amazing job on her hair she took the time to explain how it was going to work out, Heather and I have been messaging back-and-forth to make sure we knew exactly what we want it and how long it was going to take how much it was going to cost it was absolutely perfect it was the experience that I wanted my daughter to have. The salon was very careful about washing hands wearing masks and also making sure everyone was still receiving the best possible customer service so needless to say when we are back in that area we are going to have to go back to her for summer hair touchups. I ended up meeting with Celeste. I had recently gotten my hair done at a different salon where I had a terrible experience and I was wondering what she could do to maybe fix a little bit and Celeste was super nice very knowledgeable as well as Heather and she was able to give my hair a little different look even though I didn't have an appointment that day she squeeze me in and was able to take care of it. I then I want her to do her style before I flew back to Arizona and I scheduled it for the day before we left to go to the airport and she was very accommodating and we were able to get my hair styled and it looked amazing so I am very happy that we found this location and I cannot wait for next summer to go back and see those ladies who took the time to take care of both my daughters hair and mine so you guys need to go see them. read more

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Consistently wonderful customer service, and hair experience. Thank you Bella Red Salon

This is an update to a 2 star review which was originally left for another stylist. I was contacted by Jesse (Salon Manager in Bonney Lake) a few months after leaving the negative review after he was going through auditing reviews on yelp. He was sincerely concerned about how I had been previously treated & wanted me to give the salon another chance by offering me a complimentary cut & style. Jesse gave me a wonderful cut & style, was prompt and a joy to talk to. I immediately made a follow up appointment for an express balayage & trim for 6 weeks later! I must admit I was a little nervous after my previous experience there for color with the other stylist but Jesse listened to exactly what I wanted & gave me beautiful highlights and style! Plus I was out of there in less than 2.5 hrs!!! I have now made my next appointment for 8 weeks out for another trim & gloss! Excited to have finally found my stylist in Bonney Lake! :) Thanks Jesse for caring & taking the time to make customers at your salon happy! read more

Got a haircut at Bella Salon for the first time yesterday. I made a last minute appointment since I was in the area. The place is quite small and not as welcoming as I'd hoped. Megan did a good job with my haircut, but her station had a bit of a funny smell. Not sure if it was the comb she was using to brush my hair or the towel she used to dry it, but the smell wasn't very pleasant. read more

I've been going here a few years now and found Max to be spectacular! He really listens to what you want and will show you how to maintain the cut. Highly recommend him! read more

Quality service .Max hale is amazing . This is exactly what I wanted in a style. Comfortable chairs, great vibe

Amazing service by Melanie! Tiana was able to book me a next day appointment for an event I was going to. The communication was excellent. I'm very happy with how Melanie did my hair. I highly recommend this salon. read more

Bella Red Salon - Hair Stylists Near Me - Federal Way, Washington

This review is for the Bonney Lake location which just recently opened. A girlfriend of mine enjoyed the free blowout that she got so I decided to call and check if I could get a color. I had been wanting to do something drastic as I've been feeling really frumpy and sad lately, totally depressed. I called and made an appointment with Amber Lawson. She is the greatest. Friendly and easy to talk to, my kind of stylist. I told her what I wanted and expected and she went right to work mixing my dye solution. My hair had not been colored for more than 15 years as I was all natural, a blend of silver, grey and black. (I'm Japanese from Honolulu). Anyway, Amber emerged and placed the burgandy color on my hair, processed it for 35 minutes and gave me a a wash and blow out that looked fantastic and lifted my spirits. Price was good too: $104..... I will be back soon. Aloha nui loa, Gayle read more

Unfortunately this salon has turned into nothing but bad service and drama since they fired Elle because she was excelling. The owner will publicly fight with customers and degrade clients in front of everyone. If they screw up your hair and you leave a bad review good luck getting a refund or them fixing it. The owner will personally go after you if you criticize the work or aren't satisfied. Elle was the only good stylist who eventually went on to her own salon "Ash and Alter" Sola Studios federal way. You'll get way better service with a stylist who cares. read more

Bella Red Salon - Love my color by Elle! - Hair Stylists Near Me - Federal Way, Washington

I recently went into what is now Bella Red salon in Lakeland Hills (didn't know this at the time), but didn't have a great experience. I am used to the salon being called Mogono. In fact, the sign still says the old name. I wanted to make a hair appointment at Mogono, but when I would go to their website, it would redirect me to Bella Red which didn't have an address in Lakeland Hills. Curious I went into the old salon, not knowing that anything had changed. I met with a gentleman at the front who was busy helping others and told me it would be a while because his machine wasn't working. Another lady was there (owner I think) but she was talking with other customers who had already finished, playing with their hair. He asked me what I needed, and I told him I was looking to make an appointment, but I was confused because I couldn't make the appointment online. He told me the other salon had closed and when I expressed my confusion, he gave me attitude. It was almost as if he expected me to know what happened. There is absolutely no way for a person to know that this new salon had taken over and that the other one had even closed. Their website gave no indication and they still have the old signage up. It's really confusing. Given that, it is unacceptable to give attitude to a potential client who was just trying to understand what's going on. Very disappointed. You'd think they'd want to keep the old salons customers. Unfortunately, they've lost this one. Not sure they care. read more

I always get amazing haircuts with Cara. Everyone is friendly and helpful in the salon.

Jaeana absolutely slayed my hair today ! The tone is perfect- she sure is skilled! Thank you Jae! I'll definitely be coming back again soon! read more

Love them! Heather is my favorite! I'm ver picky with how my hair gets cut and have never been fully satisfied until I came to Bella Red!

Thank you Melanie. You were fantastic. Love my color touchup. You hit it perfectly the first time I,d ever come in. I loved the happy, upbeat vibe at Bella Red Salon. I have to admit, having lost my last hair stylist connection, I was a little nervous about just picking a salon but, wow, I was impressed. No question I will be back. Everyone there was nothing but smiles and kindness and friendliness. Thank you all for a very satisfying experience. Sincere regards, Kathy read more

I would never return to this salon after my experience there. I was given a trainee to cut my hair, they did their best, but I was not satisfied. When telling the manager I wanted to have it fixed the next day I was told they were sorry and to come right in for an adjustment. When I arrived, the attitude I got from the stylist was not something I have ever experienced before. Somehow I was the jerk for not getting my hair cut correctly the first time. Good luck, but no thank you. read more

Christine has been doing my hair for my entire adult life and I will follow her to any salon. Even when I lived across the country I would wait til my visits home to get my hair done so I could have her do it. This is by far my favorite salon that I've seen her at. The facility is clean, fun and safe, the staff all seem to have good relationships and the prices are fair. It's well-located and friendly. I always leave feeling confident in my appearance and happy with my experience. Christine took me from brunette to blonde recently and it was quite the adventure, but she took it on methodically and masterfully. I'm incredibly grateful for her attention and talent! read more

Bella Red Salon - After color. - Hair Stylists Near Me - Federal Way, Washington

Melanie!!! Brought me back to life! The best haircut I've had in years. 5 stars aren't enough. Wonderful technique; she's absolutely what I would refer to as a master stylist. The salon itself is amazingly well run and had a positive, chill vibe. I left feeling incredible! All in all, it was a phenomenal experience! read more

I extremely disappointed with my last appointment at this salon, I had been trusting in the "process" boy was i wrong. I originally was referred by co workers to this salon and I just recently was advised they too stopped coming here because of the huge messes they have done with their hair. I was recently there in February was offered to do a balayage as part of the process.. and stupidly enough I agreed. My hair seemed nice when I left the salon because it was curled ( no way I was going to see the huge mess up) after a few washes and straightening my hair i came to a huge realization... my hair was blotchy, looked burned and the worse color of yellow orange you can think of it. My fellow co workers couldn't believe how bad it looked and uneven, I reached out to the owner to seek a refund to be able to repair the damage, she stated no refunds and offered for someone  else to take a look at my hair.. uhhm ma'am what makes u think I'm going to trust your salon anymore? No way!!! I decided to cut my losses and after speaking with my co-workers they decided that they will post a review of their horror story aswell.. I urge anyone who wants to come here, DONT DO IT!!!!! its a salon where newbies work and mess up your hair in the process.. read more

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I got a personal recommendation for Christine at this salon. I haven't had my hair done professionally in at least 10 years. Not even a cut. I just hate the idea of being held captive in a salon chair for hours. I have too much stuff to do. I decide to pull the trigger and book an appt. I wanted to send Christine a pic of what I was wanting to see if it is feasible. I'm not a cheap person at all, but if I'm going to pay $400 to get my hair done (including tip) I'd like to know beforehand if it's even possible or just get an opinion. I was told by the receptionist I can send it to their FB or Instagram. Fantastic! Wait. I don't do any social media. At all. I tell her I don't have social media and ask how else I can communicate. Thinking surely I can email right? "Maybe you can have someone more computer savvy help you send it?" Not to read too much in to that, but... computer savvy? I actually have a degree in IT. The reason I don't do social media is that I knew from day 1 they were all selling their users info. It just irked me, but whatever. After I book the appt, I look at their reviews. Yikes! I know salons have drama but good lord. This is a lot of drama. And the pics of color jobs didn't give me a lot of confidence and I'm already apprehensive about coloring my hair. But even so, I think everybody can have an off day. But then... the loony unqualified judge reversed mask mandates out of the blue. Just to be sure, I'll call and ask what their policy is. Knowing full well a salon, where you are not able to socially distance, would have a strict mask policy. I ask. "We let our employees and customers decide!" I cancel my appt immediately. "Do you want to reschedule?" "Hell no. Not in a million years!" Crazy to me. read more

I have been coming here several years, and I have never had a better haircut or color. Cara is my girl, and she always makes sure I look my best. The staff is friendly, diverse, and talented. The owner's vision and the staff's talent and execution make a winning combination! read more

I booked an appointment with Jaéana today. She is phenomenal. Professional from the beginning to the end. Personable and kept making sure I knew what was happening at each step of the process. Make sure you call and book your appointment with Jaéana, you will not be disappointed! I look and feel like a brand new woman. I will be coming back just for her. Plus the soundtrack in the salon was fun and good energy. read more

I was gifted with Celeste. She is a beautiful soul!! Funny, kind, and handles her shit like the queen she is. I was new to her, I was desperate for a cut, and I got lucky!! She's amazing! The power went out 3 times, and she kept her cool. Even though she was a bit nervous, she handled her shit and finished my hair. I am in love with how it turned out and the compliments... one coworker didn't recognize me!!( Haha, what!?) I'm definitely going back for her specifically. And sorry girl, i know I was a bit reserved, but im a damn virgo.. I can't help it.... trust has to build, we're skiddish... read more

Bella Red Salon - Hair Stylists Near Me - Federal Way, Washington

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Went to "bella red salon" for a 'continuing education promo'. My stylist was Axel. I had a good experience, especially for a practice appointment. I'm a natural brunette but I've got a little *glitter* in my hair these days. I've been going with a deep auburn color for a few years now. The CE was lowlights for Fall. I was already thinking of deepening the color so I booked. I gave him free reign- but wanted to stay mostly red. I had about a month of brunette/silver growout at this point. Axel & his educators decided to take care of the roots first, freshening that up and then adding a violet lowlight. I really dig how it turned out. Axel is such a sweetheart and was super friendly, chatting me up while I waited for the color to process. After, he curled my hair and gave me some coupons for the future. The photos I'm adding were the day after, freshly washed but not styled. I took some in a variety of lighting so the color can be seen well. Thanks Axel! Tiffany read more

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I first came to Bella Red Salon back in October to get a bleach and tone done on me for the first time. I loved how everything turned out until my older sister mentioned that my stylist needed to blend my hair out better I did not realize what she was talking about until she took photos so I can see. There are bands throughout my entire head that are dark. As soon as I let my stylist know she was highly unprofessional and clearly bothered by my sister. Saying "Lol your sister should do your hair. She seems to be super observant about it." That is highly disrespectful and unprofessional and not okay to say to your client. Nor okay to let me walk out the salon with my hair looking how it does. I went to a different stylist to get her opinion and sadly I have to pay much much more money to fix my hair. Don't get me wrong the other stylists and everyone else is super nice but the stylist I had my hair done with I do not recommend. I have also tried to email the owner but no response still sadly. Hi everyone! Here is my UPDATED review. The owner of Bella Red Salon finally messaged me back as of today 03/08/2021. I will NOT be getting a refund for the shitty hair and of Celeste's unprofessionalism. All because I wrote a ONE STAR review. The owner stated her in message "At this point, I will not be issuing a refund and I will be happy to respond further publicly to your review." Unbelievable! I deserve a refund after my last appointment. What kind of stylist would let you walk out the salon like this? And what kind of stylist would be unprofessional to the point where she's bothered about your sister!? The owner does not give me a reason or explanation to why I will not get a refund. I HIGHLY do NOT RECOMMEND coming here at all. If one of the stylists messes your hair up just beware the owner won't give you a refund for some reason. Thank you. read more

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I came in to get my balayage touched up by Vanessa. After my first appointment with her my hair turned out to be a bronze color instead of blonde and she wanted me to come back to fix it. The second session didn't go well either and way more of my hair got bleached than I wanted. The stylist wouldn't even use heat to style my hair when finished because it was so fragile. So 7 hours and $160 later and I hate my not so healthy hair. I had heard good things about this salon but unfortunately after my experience I won't be coming back. This is what it looks like after I got it touched up at Bella Red Salon. read more

Bella Red Salon - After - Hair Stylists Near Me - Federal Way, Washington

Big fan of getting haircut, fringe trim, and partial foils here. Cara is my stylist -- and she always does a great job & I leave feeling like my hair got what it needed. Color has been on point. I definitely have had my appointments canceled when Cara has called out, but the salon is always courteous to let me know early and always has back up options for either reschedule soon or see someone else. This is a great thing as far as customer service. read more

$70 haircut looks like.. i regret coming here again!! Of course i dis not saw this after Stephanie was done cutting my hair because she curled it. This was at Bonney Lake location. DO NOT DO IT LADIES!!! DO NOT COME HERE. Waste of time and money. read more

Bella Red Salon - Hair Stylists Near Me - Federal Way, Washington

Happy customer (: made a giant change and couldn't be happier with the results. Will be back! read more

Reason for going: I inadvertently dyed my hair black. It made me look really old and washed out, because my wardrobe is predominantly black. Also, I felt the hair was so black that it looked fake. Stylist: Heather (IG: heatherscissorhands253) Service: Partial Foil Duration: about 2 hours Product(s) purchased: Bumble and Bumble Invisible Oil Experience: Initially, I was a little nervous, because it's been years since I had my hair professionally done ... let's just say I've had my fair share of hair experiments that have resulted in severe damage. As such, I was embarrassed by what I've done (cut, color, etc.). However, everyone is so nice. No judgement whatsoever. In fact, my stylist Heather took the time to really hear me out in order to tackle my unique issues accordingly. The appointment started with a consultation, where I told her what I was aiming for - color range, depending on what matches my skintone - since I was still a bit unsure. She asked if I had any color and I told her that I used box dye. She explained that the color I'm aiming for might not be exact since I already had color in my hair; the chemical reactions might differ to a certain degree. I acknowledged this and explained that anything was better than this black hair. LOL. My experience was great. So much so that I'll definitely be coming back here to become a regular. Verdict: I'm more than satisfied with the results! I cannot wait for my next appointment to see the final balayage. read more

Bella Red Salon - Hair Stylists Near Me - Federal Way, Washington

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First time at this salon and I'm a fan! As someone who doesn't get their hair cut as often as they should... I'm rather picky. I've yet to find a stylist who I've gone back to consistently because I have yet to like someone enough. The salon is clean and modern. I got my hair cut by Jesse. Super nice and personable guy. He listened to my needs and took his time cutting my hair. He really has an eye and is very talented. I'll definitely be going back to him and this salon when the time comes. read more

Finally getting around to writing about my terrible experience at this salon in 2019. It took my hair about 4 years to recover & completely grow out after it was fried to a crisp by one of their stylists. I lost chunks of hair. I got a chemical burn on my scalp which was sensitive for weeks. During the appointment, I had to actually go get the stylist & tell her my scalp was on fire & that the bleach had to come out immediately. That's never happened to me before. I couldn't touch my hair again until mid-2023 where I gently went back to cool blonde. For reference, I'm naturally a dirty blonde & have been blonde/cool blonde for over 10 years. Never done anything else to my hair. I rarely ever heat style it. It has been long, thick, and healthy my entire life. All of that changed when I went in for a full foil in 2019 due to my regular stylist leaving my usual salon. I've consistently had full foils every 4 months. I decided to try this place & ended up with destroyed hair. Lost several inches in length, ~25% volume loss, and visibly thin spots. My hair texture was also extremely brittle & frizzy. Basically unmanageable & wouldn't even straighten properly with heat tools so I had to grow it all out & use heat tools maybe 2-3 times per year. I've finally got my thickness & texture back. Anyways, do your research about stylists' abilities & don't just trust anyone to touch your hair. The worst part is they refused to refund me my money. And I tipped because I truly didn't know how bad the damage was until the following several days. I spent hundreds of dollars to fry my hair. read more

Bella Red Salon - The second time I brushed it AFTER it was brushed twice (once by stylist & once by me) & after it was blow dried. - Hair Stylists Near Me - Federal Way, Washington

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I came in with a gross, orange DIY bleach job (my impulsiveness got the best of me) and Melissa took me to a gorgeous mauve! She is meticulous and I left feeling wonderful. 20/10 will see her again! read more

Bella Red Salon - Bleach and tone results - Hair Stylists Near Me - Federal Way, Washington

I came in with faded purple & pitch black box-dyed hair and left with baby pink & dark brown. I'm absolutely in love with it and feel so confident in myself!! Shoutout to Melissa for making it a fun session!! I'm so excited to book again in the future read more

Bella Red Salon - Before (snapchat filter but-) - Hair Stylists Near Me - Federal Way, Washington

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I came in having very little expectation due to other stylist at a different salon. But seeing what Elle does on Instagram and Facebook I was hoping to become blonde in a couple of visits. She went above and beyond with my hair. Going from a red and chlorine green to a great base for becoming much blonder in the future. I absolutely love the start cant wait to come back. She's so nice and was great at communicating what she was doing. I'd recommend her to anyone and everyone! read more

Bella Red Salon - Love what she transformed my hair to. Thanks so much elle! - Hair Stylists Near Me - Federal Way, Washington

Unfortunately this salon has gone down hill with its owner's emotional Rollercoaster. Not only has she fired every great stylist that manages to bring it back to good standards, but depending on the day she'll over charge you then fight with you over it because she can. Once you leave she will then use it to threaten the stylists employment. She can never admit when she's wrong and will make it all your fault. I've been in this salon several times for services. I always looked forward to seeing my stylist (who of course did amazing but no lknger there becausethe owner goes manic). The only anxiety I had was if the owner, Kristen was going to be in. The reason for that is her massive attitude that makes you, the customer, the target of her emotional Rollercoaster. I feel bad for the stylists that have to put up with emotional abuse. I've witnessed her going off for no reason in front of clients. Tip, get your stylists personal contact because Kristen likes to boot them when they outshine her. This salon had potential until the owner made a tornado of drama. Don't call for an appt, she'll bite your head off. Don't ask for a discount, she'll fire the stylist. Don't ask for what you pay for, she'll blast you on all platforms. Time to let this one settle in the hole she's dug for it. Now that most of the great stylists have been fired for standing up to her, its nothing but a mediocre shop that barely compares with super cuts. Save yourself some cash and anxiety and follow your stylist! read more