TERRIBLE TERRIBLE PLACE STAY AWAYY!!! All the negative reviews are very true. I booked an…read moreappointment through Groupon and my card was charged. The worker is telling me they are fully booked and can't provide the services I PAID FOR. He SCREAMED at me and told me it's Groupon problem. When I asked how I am getting my money back, he hung up and is not answering my calls anymore. If you want to pay for really bad attitude and NO SERVICES will be provided, this is the place for you. I would give this place 0 stars if I could

This new spa is beautiful. It is an upscaled establishment with all the accoutrements( plush robes,…read moreserene background music, trickling water backdrop ,candles ,etc). I had a wonderful massage last month. Yesterday I had a facial done along with an eye mask. My skin is rejuvenated. So nice to find a place that treats you special in every way there are packages that will cater to your needs whether it be hydration, acne, or any body massage. I have recommended all my friends and family to experience their excellent skin care with careful attention to customer satisfaction. I live all the way in Connecticut and make it a point to come at least once a month.

My mom is 88 and cognitively impaired, quite clearly has dementia. She went into the store for 15…read moreminutes and came out having spent over $1,800!!! See attached photo! I called and tried to explain that it is not really fair to take advantage of the elderly in this way and got nowhere. I wasn't asking for a refund or anything but they could have maybe taken some of the profit margin off - or something. It was frustrating. Our mom clearly cannot afford to spend that kind of money. So before you walk into the store, beware, be very ware.

Be careful! My…read moresecond appointment at La Suite was with a different esthetician named Iwona today at 3:00pm. Before she started, I informed her of my super-sensitive skin that reacts to everything, so I told her I could not have any harsh peels/exfoliations or electrical treatments performed on my face. I informed her that my dermatologist told me to use Cetaphil for sensitive skin as my skincare. Ywona said "okay, I will only do exfoliation treatment which is non-electrical and very good for your skin". I got hesitant and said: "let's not have any devices at all", but she interrupted and assured that "it is not a device, it is number 1 exfoliator on the market" and that she has been working for 29 years so she knows what she is doing. Ok. Ywona started the treatment and only then decided to inform me that it was not a regular step of the facial, but "oh, by the way, it is $125 extra". It is extremely unethical not to inform your client of this beforehand, especially when they do NOT ask for it! I told her that I came with a limited budget today and next time I will prepare better. She told me she would not charge me for this, so FINE. The rest of the facial felt rushed, the extractions were extremely painful to the point that I told her "it is okay if it is not ready to come out, just leave it, I don't mind". I have never had such painful extractions in 10 years that I have been getting facials. In the end, she put a warm towel to clean the mask off my face and my face was so irritated that it was burning from the contact with a towel so I told her that. I came home with leftovers of the cooling mask on my face. However, the WORST PART is that I spoke to my dermatologist and found out that this exfoliation should have NEVER been performed on my skin! First of all, it has to be performed by a qualified, experienced board-certified physician and the treatment has a list of contraindications (attached) which obviously did not concern Ywona. She never told me about them, never asked me if I take any blood-thinning oral medications (which I DO!), never told me it was bad for people with rosacea (which I DO have), or for people with moles (which I DO have on my cheeks), neither has she shared ANY of the details of the treatment, which turned out to be a SCRAPE OF A SCALPEL on my sensitive skin!!! Is $125 really more important than health and safety of your clients? Hope my unfortunate experience will help people be better informed before they come to this place.

Thai Serenity Spa used to be reasonably priced with very good massage therapists. Recently, the…read moreprice is much higher now and the therapists are horrible. I asked for a relaxing Swedish Massage, and the therapist was not listening and kept hurting me as she treated my body like bread dough, as if she was hurriedly 'kneading bread.' She had no technique, no finesse, just kept rubbing in a random way as if she'd never had professional training. She was causing me pain and I kept telling her to go softer and slower, as I couldn't relax and would stiffen up my body since she was hurting me. She even forgot to do some areas. I tipped her anyway because of the time she spent on me, but certainly didn't deserve it. the whole thing was a waste of time and money. Never again going to Thai Serenity Spa, it's anything but serene.

I booked an appointment online for a massage and facial using their 4 payment plan. I thought it…read morewas a great idea because PayPal offers this too And I've never had a problem. but, it turns out the company they use just steals your money and the Spa ignores your emails. I never got the services I asked for, yet they're still deducting my money from my checking account. So Buyer Beware, if this is how they treat potential customers, I can only imagine how they treat actual customers.

My latest experience with Felicia raised the already high bar of service and results at NicholsMD…read more She really understood my concerns and we developed a plan that addressed them perfectly. She's meticulous, measured and gentle in her approach. I've been lucky to have treatments by different members of staff and the level of expertise and quality of care if great across the board.

Had a great experience with Felicia at NicholsMD of Greenwich! I tried the Greenwich Secret and I…read moreloved it! Felicia walked me through the entire treatment, made sure I was comfortable & educated, and had great bedside manner. The space is beautiful and from the second I walked in, to the second I walked out it was a luxurious and enjoyable experience. Can't wait to go back again!

Oh gosh!!! Reviews I read, sounded very promising and decided on booking an appointment. Location…read moreis off Greenwich Ave. Greeting was instant and Flor was considerate to give me a heads up and let me know she was running a few minutes late. No biggy! Really like her pleasant demeanor and sense of humor. Love how she gives tips of the trade for better looking skin. She even advised me to visit Sephora and purchase a few items that I needed. By the way, her prices are incredible! I always leave here a happy gal. This place really Rocks!!! Oh...Don't be fooled by the small design. It's packed with a lot of goodness!

I am a "mature" adult male. For many years, I was self-conscious about the hair on my back. I…read morefinally decided to look for a permanent hair removal solution. After looking into many options, I went to Flor at Beautiful Body & Face spa. Flor was incredibly knowledgeable and took the time to explain the entire process and what to expect before we started treatment. With each treatment, I noticed significantly less hair on my back. I now have more confidence when going outside, the beach or at the pool. Guys, if you're self-conscious about body hair like I was, I enthusiastically recommend laser hair removal treatments at Beautiful Body & Face Spa.

Awesome facial at a great price. Dermaplane facial is fantastic, Julie is wonderful, so caring and…read moresweet - she isn't just there to give you a facial - she really cares about her clients and helping them look great. She is bringing in other services and other professionals and I know she will only bring the best to her customers. Try this facial, it is awesome!

Angela is amazing. After hearing about eminence products somewhere else, I went to Angela for a…read moremini consultation. The products she recommended to me are absolutely wonderful and have changed my skin completely. I no longer have breakouts and my skin looks brighter and fresher than ever. She is thoughtful and caring and really wants her customers to be happy. I will continue to see her for all of my skin care needs!

From the owner: Our business caters to anyone with skin care needs. Whether you are struggling with acne-prone skin…read moreor want an anti-aging solution, Angela's Skin Care will modify any treatment to give you the best results possible!

CELIA IS AMAZING! She is knowledgeable and truly cares about her client's needs. Louise at the…read morefront desk is wonderful and tries her best to accommodate you. I have found my new place. Excellent eyebrow shaping as well! Whatever Celia recommends I would trust. Honest and professional!

Best eyebrow artist in Greenwich. Celia will really work with you so you're happy. Great eyebrow…read morestudio and treatment rooms. A gem to have found on the Ave.

No frills spa, but the services are wonderful. I had a hot stone massage here and left feeling…read moreultra relaxed. There's no locker room, but there is a shower. Need to let them know in advance if you plan to use it, it's within the bathroom. The space is small, there is no relaxation lounge. The waiting area is by the front desk and has a couple of chairs. No need to arrive too early, as there are no amenities. You're brought back to the room where you can get undressed for the massage. Since it's such a small space and the room I was in was right by the receptionist, I could hear some noise from outside the room which took me out of the moment a little bit. The rooms and facilities are very clean and well cared for.

Fantastic hydro-facial with Viviana! The spa was clean and nicely appointed. All the staff from…read morethe valet parking, front desk of hotel, and the receptionist at the spa were all friendly and efficient. Viviana checked with me on what I was looking for and how she could best provide the service. At one point there was a mask which made me feel claustrophobic. No problem: an alternative was provided. My skin looks and feels amazing. I will return!

For any skin related concern, look no further than Terry at Naturallyou. Terry is the best. She is…read moreincredibly knowledgeable, thorough and compassionate. It's utterly absurd to think that anyone could have negative things to say about Terry, so to see a negative review on here has me wondering if this person even ever saw Terry. But back to my experience with Naturallyou: Terry is one of the nicest people I've ever met in life and certainly the best provider I've seen in any field. I have had problematic skin all my life and I've tried many medications, creams, facials and other treatments so when I say Terry is the best there is that includes dermatologists, facialists and medspa providers in at least 5 different states. Terry truly cares about getting you the results you're looking for and has the expertise to deliver them. I'm already noticing significant improvement in my skin. Looking back at how bad my skin was just a month ago makes me so happy I decided to come in and see Terry. She's done nothing but exceed my expectations. Every member of her team is kind, thorough and professional. Her office is beautiful and inviting. Everything is done with full safety protocols so you can still safely book appointments in the midst of this pandemic. Do not miss out, see Terry for any skin concern and you won't be disappointed.

I love going to see Terry and having her make suggestions for me. She is truly gentle and makes…read moresure you don't leave her office with bruising. She even has a policy where you return for touch-ups two weeks later, free of charge! Terry doesn't rush through the appointment and allows plenty of time for questions.