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    Services - Salon Lauren

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    The Color Room

    The Color Room

    3.8
    (19 reviews)
    2.8 mi
    $$

    I went to the salon for a long overdue root touchup and highlight touch up. After consulting we…read moredecided to do balayage. The hairdresser Kayla told me that she had to glaze my hair two different ways, melt my roots as they call it and whatever else. The total was going to be $370 which I was more than happy to pay as long as I walked out of there with what we had discussed. Instead 4 hours later, I leave with a black route, a band of color right under the route that is green and then the rest a very light bleached out color with the ends green again. I called the salon owner and she invited me back to fix it. I had to leave work early the next day, drive 35 minutes, spend another two hours for a different hairdresser to fix it. The second hairdresser Rachel did a good job repairing the mosh posh of crap that the previous stylist did. However after 6 1/2 hours, two days, and $350, I am completely dissatisfied with my hair. It is nowhere near what I wanted it to be. It has about four different shades of blonde in it and as of last night it was completely damaged, frizzy and would not curl. The owners solution was to offer me my next service (of adding highlights to my hair in order to ATTEMPT to get it to what I originally requested) for free. Meanwhile I never want to step foot in that salon again. So I'm left with spending the money to look a certain way but needing to now walk around for two weeks dissatisfied and then go pay someone else to accomplish the original goal. To say that I am beyond disgusted is an understatement. The young lady that owns the salon needs to go back to get a second- degree in customer relations and go to cosmetology school so that at the very least she knows what questions and expectations to have of the hairdressers she hires.

    Had my appointment with Kayla! She was amazing, very friendly and cheerful…read more I have a lot of hair, let me correct that; I have SO MUCH FINE HAIR :) she took her time doing both the lowlights and highlights just right and than cutting just enough so it doesn't look short. My hair looks so good, and feels so healthy. The color combo she put together for me is so dreamy! I got so many compliments the next day. The salon is very pretty and clean. I can't wait for my next appointment already!

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    Salon Lauren - othersalons - Updated July 2026

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