Alright so this amazing woman right here.....book her. Don't even hesitate. She is AMAZING and has…read morenow become my best friend! I am a brand ambassador for her now and I'm honored to be one! She never disappoints! I can just go in and not have to worry about what my hair will look like when I leave. Reny will go out of her way to make sure her customers are happy and satisfied with her services. I have a custom made wig from her and she did my hair for my wedding last minute when I just met her a few weeks before. I model and act in Los Angeles which means I'm going to miss seeing her, but whenever I visit Minnesota, I'll know where to go! If you want to get "SLAYED" then trust me, Reny will hook you up! Book today! I love you Reny! Keep up the good work!

Horrible experience! I didn't even get my hair done. Let's just say to keep it simple... I was…read morescheduled for the wrong service, drove a hour, no squeezing me in they couldn't move any appointments. I have to wait for a refund from Groupon, and or calling my credit card to dispute and no call back of apologies from owner or offer on correcting this! And My first bad yelp review hope this helps someone not experience what I had to go through!

This hair spot is on the corner at 331 and doesn't have a sign that says blast but it's right out…read morethere next to a cute eatery and it's up some stairs. It doesn't look like the pictures i see here on yelp at all. To my surprise it was pretty empty. Inside was a lady who told me I was in the right spot. I was greeted politely by the front desk lady and Toni. I sat down and offered a water. It's a cute little spot. Toni was the best part tho. She was warm and friendly and funny. She did most of the talking but I had told her via an email appointment what I wanted and when she turned I was amazed. She did this cool zig zag curls with the flat iron and she put a lot of spray on that will hopefully keep my hair but yet it feels soft. She also put lashes on me For not much. We will see if they last but I loved the experience and loved the look at the end. I totally recommend this place and Toni! I'm glad I didn't base my appointment from help Reviews because this visit was great and I will totally go back if I am back in MSP for something. Thanks Toni! The only reason I didn't give it all 5 is because I was over charged by 13 dollars and don't know why. My hair was 35 and my lashes were ten and I told her to give herself ten but she charged me 68. Regardless I thought she was great and would return.

a day ago Was going to a wedding and got my nails done to…read morematch my dress. Went to Max Very unhappy and frustrated. First time done on Monday eve chipped by Friday had no time to fix before wedding. Monday I called and asked for them to be corrected -no problem. Wednesday done again and chipped by Friday. This was my first and last experiences with Max. I have been getting gel manicures for years and this is the first time this has EVER happened. They are more expensive and not worth it. Nail tech said to me when I was getting my redo that it has happened before and didn't know why. I'd say figure it out before you take peoples service money and nice tips. I get a one time error but two is unacceptable for this lady.

I personally wouldn't recommend someone who hold an ethnic background to come to Max Salon & Spa…read more Booked a same day appointment with Alexus and she was 20 minutes late. I asked for a wolf cut and to cut my bangs. She totally messed up my bangs and she knew they were uneven because she had cut one side of my bangs shorter and she invited me to come back so she can fix my bangs for free. I paid $55 bucks for the hair cut when really it was just a trim. She seemed like she didn't know how to touch my hair as I have shiny straight Asian black hair. So it feels that their ideal that they can do any type of hair is really false. Also she was super rough when she was washing my hair. I don't know if that's just how she does it or she intentionally was being rough. It was also super rough when she dried my ears because it felt like she really didn't care and it hurt. It was really uncomfortable when she would stand in front of me, and her body was touching my knees. I never had a hair dresser touch any part of my body, so it was quite a shock to me. What also threw me off is when I asked for a wolf cut and she had question of, "Do you style your hair like that?". I think it was a sign that she knew she couldn't do what I wanted. Lastly, if they know you aren't a good client. You really just default to whoever can take you. Because there was another hair dresser that came to Alexus and was asking her if she wanted this client, and she openly said, "No, I don't want to take her." Which I found really unprofessional. If I had tipped, I would've gave this rating a 1 star, but the cash tip I didn't give to Alexus is the extra star.

10/10 recommended to get your hair done they did exactly what i wanted and it turned out better…read morethen what i pictured

If you value your eyebrows at all, avoid this place at all costs. I work close to Ridgedale and…read moreneeded to stop there for something. I also needed to do something about the bushy caterpillars above my eyes, so I stopped in to New Reflections thinking that although I'd never been to this salon, Aveda salons are generally legit and a brow wax is not that difficult of a thing. I didn't want them reshaped, just cleaned up a little. I've been getting my brows waxed, on average, 4-6 times per year for the past 20 years, without incident. Nbd, right? Wrong. When I was introduced to the esthetician, my gut instinct said "run!!!". She had HORRIBLE eyebrows. But I didn't run, because I'm an idiot, and figured that maybe her brows were so jacked because it's harder to do your own than another person's or something. She asked what I wanted done, and I told her to just clean them up around the edges and trim a little where needed. She then became completely silent, as though she was concentrating hard, which made me feel more uneasy. As I felt tiny bits of wax being applied here and there, and felt hairs being plucked from spots I'd never felt hairs be plucked from before, my feeling of unease began to grow stronger. I began to suspect, in horror, that this person had no idea what the eff they are doing. When she held up the mirror to my face, my suspicions were confirmed: the ends of my eyebrows were totally gone, there were patches of hair missing from each brow, and they were two completely different shapes. One of them looked like a deformed sperm. My full, beautiful brows had been reduced to what I refer to as "meth brows." I started to cry. She asked what was wrong, and I said, "um, my brows are gone...they're like, gone. They are supposed to extend to here, and you took the ends completely off." She tried to say that those hairs weren't actually part of my eyebrows, but were just "stray hairs." I was then whisked up front to speak with the manager, as I tried to pull myself together and not make a huge scene. The manager was very nice, and said of course I would not be charged for the visit. She offered to have another esthetician show me how to fill my brows in with pencil, but I declined. I KNOW how to fill them in, but drawing them on, where there is no hair at all? Like a chola? That is NOT THE LOOK. Now whenever I look in the mirror, I just feel pissed. I wonder if the ends of my brows, and the bare patches throughout, will ever grow back. Waxing damages the hair follicle, so there's definitely the possibility that they won't. And that makes me sad all day.

I found Karrie by asking a friend who cuts her hair. I've gotten great hair cuts and enjoy chatting…read morewith Karrie during my appointment.

Best hair cut, color and highlights. It looks so natural and I look 10 years younger. Much more…read morereasonable then the high buck salons. I drive 20 minutes to go to Carey. She keeps up with changes and goes to hair shows to check out new products.

It's definitely worth the 25 minute drive out to this location to see my stylist! I get checked in…read moreright away and they take my coat to hang up. They also offer water, coffee, or tea, which is super nice. There's a variety of products out front to purchase. I usually ask my stylist what she recommends. It's nice to be able to buy the products right then and there. I actually had followed Mikaela here from her previous location. She talked about moving to Sloane's because of the better customer service and experience she wanted to offer her clients. I'd agree that the service and experience are great! My husband goes to Ann here and also has a good experience every time. There are many stylists here, so I'd say it's worth it to take the time to find one you like!

Great service from Paige! She helped me determine a new hairstyle since I am starting to grow my…read morehair out. I did not feel rushed and she took time to give different ideas until we came up with a plan. Great haircut and everything was very clean. I will be going back here for sure!

Laura is great. I feel like she's a friend…read more They say laughter's the greatest medicine, Laura makes me laugh the whole time through.

l decided to try this salon in hopes of getting inspiration on what to do next with my hair. It was…read moreout of shape and lacked style. Laura did not disappoint! She looked over all the problem areas and showed me how some sections are too short and others too long. Now we have a plan for the shape we are working toward. I'm very pleased and look forward to seeing her again. She's delightful!

I heard about Lotus 21 through a Groupon. After setting up…read moremy appointment, I was contacted a few days before my scheduled appointment to reschedule since the City of Minneapolis had to turn off the water on the same block as Lotus 21's location. NO PROBLEM to reschedule since I was given my next suggested preference BUT, when I got there at my rescheduled time, my stylist was caught off-guard when I arrived. Just had to work through the initial "icky" feeling of realizing that things hadn't been prepared for my first visit. At first, I was already writing up a review in my mind of how bad this was going to be, but as soon as my stylist came to terms with how quickly the morning had already flown by and that, yes indeed, I had been rescheduled, she jumped into the game and was ready to take action. She has a winsome and delightful personality. She was sincere in her apologies about the situation. There was another woman in the salon with her hair in foils and in the middle of a coloring process, so my stylist continually said that she works well fast. While I trusted that, I was letdown since I wanted my hair to receive the full time-allotted attention. I have long hair and said that I was looking to have 2-3 inches cut off. We agreed on it being cleaned up, but she didn't check visually with me on the actual amount being cut off before or after she started clipping away. Regardless, she did do a great job on the actual cut, but in the end, I would have liked the full 3 inches rather than 2 inches. She didn't ask what I thought when she was done, because she was in a rush. She offered $15 off my next cut and gave another genuine apology. I would have been much happier with my first impression of this salon if I had been rescheduled at a time where she wasn't stressed out. I'd much rather wait another week or two so that it feels thorough and leisurely rather than to be crammed in, and feel like an inconvenience. She's clearly got the right personality, ability, and talent...she just needs to create boundaries for her work so that any given day doesn't become THE hectic one as I experienced. I'd imagine I would otherwise have given her 5-stars.

I bought a deal for the full balayage on Groupon (pic with dark curly hair and lob cut is me :))…read moreand didn't quite know what the expect coming in since it was my first time in an actual salon and not Great Clips. My first experience couldn't be better and I can't recommend Sarah enough. She's a genuine person who really cares that you walk out loving your hair. I actually came in a couple days later to get my hair darkened (I'm the type of person that needs to ease into change so that beautiful caramel color was a bit too bold for me for a first time) and I absolutely loved the chocolate tones she brought out. Sarah was super understanding and was able to squeeze me into her tight schedule at no extra cost. Advice: Listen to Sarah, she definitely knows what she's doing and you won't regret trusting your hair in her capable hands.