A SHEAR-NIGHTMARE!
My friend Jenn referred me to Salon Paragon and said the owner, Shawn Durost does a great haircut. Upon calling the salon, I had left 2 messages before finally getting a call back- 5 days later. I should've taken this as a sign to walk away, but, I figured maybe they were just busy and decided to scheduled a cut and highlights with him anyway.
The moment I arrived, I felt like it was social hour. Stylists were goofing around and had an overall-lackadaisical behavior; more like I was in a coffee shop then a professional establishment. I sat down and proceeded to discuss with Shawn what I was looking for. I asked for a touch up of my natural honey colored highlights and a trim to take off the dead stuff.
Where did things go wrong?! I received CHUNKS of SILVERY WHITE hair!! I was horrified! It made me look like I had old witch hair! He saw my face and quickly turned me away from the mirror and said it would look different once it was dry.
As he began cutting, I could see my hair was being cut REALLY SHORT, with tons of layers. He then starting cutting with these big, chunky scissors with "teeth". I had never seen these before and couldn't see exactly what he was doing, but I could feel hair being cut close to my roots.
After the blowdry, I was turned to the mirror. I was so upset that I fell silent. The pretty hair I walked in with had been transformed into a hideous, Halloween-like wig. It was now a dirty GREYISH blonde color that felt dry and gross (despite all the greasy product he put in to "hide" it). My length was taken off and replaced with short, mullet-like layers; I felt like I had "Joe Dirt's" hair. Looking back, I shouldn't have paid and/or requested a refund.
Upon "inspecting" Shawn's work later that afternoon, and, just when I thought it could get ANY worse, I saw that the front of my hair had literally been CUT OFF at the root!! It was a big wide CHUNK of hair- just gone; MISSING!! I was so angry, I almost called to get his insurance policy and file a claim for damages. My husband talked me down from pursuing legal action. My girlfriend Jenn was mortified, saying she doesn't dare return.
It is terribly upsetting and frustrating that an OWNER of a salon would be so AMATUER and NEGLIGENT with someone's hair. Avoid this place unless you are looking for a SHEAR-nightmare! read more