This is an excellent location! Easy to get to, lots of parking…read more The woman at the desk was nice, they got me checked in right away. Stephanie was my waxer and she was so good. Really friendly and pleasant, very good at making non-awkward conversation. She was also obviously skilled and experienced at her job. The whole service was quick and well done. This is the best location I've been to in the Atlanta area so far. Their pricing is standard for every other EWC location and their covid procedures made me fell safe.

Even the Staff complains about management at this location, two of them left the job for that…read morereasons, I experienced it first hand last week, and even after multiple promises to rectify, this issue has not been rectified. A clear statement about the managers attention to honesty, professionalism and respecting a customers time and promises made. Issue: I had a 2:15 PM appointment and called ahead to let them know I would be about 7-8 minutes late. I received confirmation not once, but twice, including directly from the manager, that everything was fine and my appointment would be honored. When I arrived, I was checked in and told my esthetician would be out shortly. After waiting more than 12 minutes (very unusual as you get ushered in right away), I learned that the manager had already reassigned my appointment slot to another customer without informing me. Nobody told me before I arrived. Nobody told me when I checked in. Nobody told me while I sat waiting. And she left the office at 2.29pm right on dot, without informing me anything while I was sitting there waiting to be called in. Instead, I had to ask what was happening before anyone admitted that my appointment had effectively been given away. The issue isn't the scheduling mistake. The issue is the complete lack of communication and respect for a customer's time. If the manager had simply told me the truth when I called, I could have adjusted my plans. Instead, I rearranged my day, drove to the center, sat waiting, and ultimately had to leave without receiving service. Even more disappointing was the lack of follow-up afterward. Its day 7, the manager promised on text messages to email me to 'rectify' this issue and asked me not to escalate it further. She even deflected my request to give me contact of her district mnanager, her general manager and franchisee owner, as well as corporate HQ. I found all details online and now sending them complaints as I write this review. This experience reflected poor management, poor communication, and a complete disregard for customer time. I see many + reviews, and most of them appear done by bots as they all seem to speak the same language and similar tone.

I've been waxing with Vanessa for 5 years and she's the BEST! She's super friendly , works fast ,…read moregentle , and makes the whole process almost painless . Highly recommend her to anyone looking for an amazing waxer!

"I absolutely love Vanessa! She has such a kind energy and makes the whole full body experience…read morestress-free. Her work is always perfect!

I decided to try out a new waxing place since my regular waxed isn't working at the place near my…read morejob. I really wish I would have asked the person who did my Brazilian was her name! She was so thorough and QUICK! My usual person usually takes about an hour for everything and I'll usually find a lot of hairs left. But this one was AMAZING! I was done in 30 minutes later and I barely had any stray hairs left. Quick and thorough is perfect!

First, let me say that Rosa does the best waxing. I don't want to go anywhere else. I had a bad…read moreexperience with the front desk this time where the posted pricing wasn't honored. I went this week and was charged $10 more than usual. The price is posted outside as $35 for a Brazilian. The front desk girl charged me $45 and when I showed her the sign that says in large letters that it's $35, she would not change the charge. Not sure if I will go back because I can't trust the posted prices. Very disappointed because the waxing is top notch. Never an ingrown hair.

The stylists at Nancy's are excellent. They have all been in the hair business for many years. My…read morehighlights are always fabulous and she asks me if I want chunky highlights or more natural. All of the stylists are very easy to work with. I've gone there for years and my very particular Mother went there for years also. The salon needs remodeling but they are always busy and it's clean. There is one thing that I really don't like and that is they only blow dry if you pay extra. After a cut, root color and highlights you have to walk out with a wet head or pay, I believe, an added $15. That is something I am not accustomed to. If the customer only wants a blow dry for a special event then I understand charging for it. I highly recommend Nancy's Salon. My stylist is Hannah. Nilfour (spelling) is also excellent with color. Sandy does men's and children's cuts. And the owner is excellent with threading eyebrows and offers the more permanent eyebrow styles. The

Nancy is wonderful and talented! She does not gouge the customers with her pricing! I received many…read morecompliments after my last styling session!

Easy to book. The technician made me feel comfortable and the salon was clean. She did a very…read morethorough job and helped me breath through it. IYKYK.

Extremely friendly and professional! Very flexible on scheduling. You can call or book appointments…read moreonline

Still on a search to find my nail salon here. Yelp searched showed mediocre reviews, but I think as…read morenearby after a car service. I really liked Yuna, who did my SNS Dip redo. I came midday, so there was no wait at all. I was greeted immediately and with a friendly smile. Yuna and I had a great conversation, and my nails look perfect! She wasn't rough when removing the old dip color, and she didn't rub my nail beds raw. Just all around clean, professional, and high quality work. Tons of services available, so I plan to return for a pedi with the extra massage. For the color change in dip, the price was very reasonable. Only took a star off as I was not offered a beverage when I checked in, but I heard another lady come in after me who was. A little water would've been nice.

I love this place! Steven, the owner, is thoughtful, kind and always puts the customer first. His…read morewife, Ana, is also wonderful and provides exceptional service. Highly recommend! They do a wonderful job!

When the internet and sign on the building says they're open until 7PM on Saturday and a trip from…read morequite a distance to get a gift certificate and finding the spa is CLOSED. This is VERY inconsiderate and not professional.

It was my first time to Nava Sen Spa today and I received the Thai massage, when I say it was…read moreexactly what I needed! Brandi was amazing and extremely personable, I absolutely will be returning!

Hidden gem in a sea of look-alike spas. Organic products,…read moreclean... love her. Immediately purchased gift cards for my friends upon exit.

Hanan is a lovely person who gives a great massage and facial! I love to support local businesses…read moreand she offers wonderful services at a reasonable price! Give her a try and you'll be happy you did!

I just had the best service ever. It was so fast. It was so quick the most amazing customer…read moreservice. The inside was so clean and the location was perfect. I'm so happy that I made an appointment here and I will definitely be coming back!

Was looking to get a Brazilian that does Hard wax and I came upon this business. I checked their…read morereviews and they had great positive feedback. So I took a chance With them and the receptionist asked if this was my first time and I told her yes, she asked questions to what I am looking for today. She let me know that the service is $40. She told me that they had available slots right now and she gave me over to Suely. Suely was very claim, easy going and very Funny older lady. She talked to me while giving the service. She explained her background to me and how she started this process. this lady has been in business for over 25 years so I knew she would be great. And that she was! There was hardly any pain and the wax wasn't to hot. The service was done quickly & professionally. You have found a loyal customer in me. Go see Suely if you come to the Dunwoody location.

I dropped my membership after a misunderstanding on appointment times, which I still was charged…read morefor. The therapist I requested was available at the time I showed up, but I was told she needed to take her hour break after only 3 hours, and I would have to wait 1hour 15 min for my next appt. When I cancelled my membership with three credits, I was told it was non-refundable. This is the rudest customer experience Ive had in a long time- DO NOT VISIT THIS PLACE, and DO NOT get sucked into buying their membership. Their staff has no customer skills.

Yes the service is great! It is very convenient to schedule the service it is very clean.read more