Great customer service every time I come. They thrive to ensure every customer is blessed with…read moretheir experience.

Slightly disappointing experience overall. I had a Groupon, and when I called to make an…read moreappointment, the woman told me not to buy the Groupon and they would honor the Groupon price. That's no problem for me, since Groupon takes 50%, and that's crazy. The Groupon was for a Power (50$ retail) OR a Signature facial (30$ retail), and I wasn't given an option at the studio-- I was provided the signature facial, which was about the same price as the Groupon, save $5. Here are the descriptions on their website: WTS Power Facial (Chair) WTS power facial is ideal for those on the go. Your skin is cleansed, lightly exfoliated, and gently massaged. A pore-refining mask is applied, followed by a veil of light moisturizer. Recommended for all skin types. $30 ​(20 min) WTS Signature Facial (Chair) WTS signature facial includes a cleansing, exfoliation, light massage, followed by a steam and head relaxing therapy $50 ​(25-30 mins)* So that was dissapointing. Also, when I arrived, Nikki, the service provider was at the front and no one was there. I told her about my appointment, and she left to go talk to the manager. About 5-minutes later, the manager (maybe owner) and another woman, and Nikki appear and sort of surround me. The manager says, "You would like the (something) facial much better. It is so much better than the facial you have. It is much more relaxing. You have your own room." Then she pauses and says, "It is only, um, 30 dollars more." Girl, do I look rich? I came in with a Groupon. Please. If I'm going to spend a lot for a facial, I'm not going there anyway. I don't like to waste the minimal money I do have. Hence, Groupon. The upselling did not stop unfortunately. The facial itself (which I can't really put into words what it was)-- after consulting with the manager, Nikki goes into the back, and comes back rolling a cart. There was a tray with a bowl of water, and three wands with different creams on them. There was absolutely no consultation or form to indicate any issues with skin. When I was done, (Nikki, who legit did the best job she could given extreme supervision by the manager), I had not even opened my eyes, and the manager exclaimed, "Did you nap? Was it so relaxing?" OMG, she was the most annoying person ever. Just chill out and let people have a good time without feeling pressure to do something for you. I told her I wasn't napping, and my eyes were closed because it was a facial. (Do people keep their eyes open during a facial?) I checked out. She honored the Groupon price (which was basically the same price as the facial anyway), and then, if she couldn't be more pushy and rude, says to me, "Will you write a review?" I said, yes, I will. She then says, "Okay, can you do it right now? I'll show you the site and how to do it." (She wanted me to write a Google review). I told her I know how to write a review, and I will do it later. Egads. This is a franchise. Hopefully the owner/manager or whoever can be better trained on customer service. The person that did my facial was wonderful and very awesome. Hence the three stars are for her. I also tipped her generously-- hope she gets the tip!

This is an excellent location! Easy to get to, lots of parking…read more The woman at the desk was nice, they got me checked in right away. Stephanie was my waxer and she was so good. Really friendly and pleasant, very good at making non-awkward conversation. She was also obviously skilled and experienced at her job. The whole service was quick and well done. This is the best location I've been to in the Atlanta area so far. Their pricing is standard for every other EWC location and their covid procedures made me fell safe.

Even the Staff complains about management at this location, two of them left the job for that…read morereasons, I experienced it first hand last week, and even after multiple promises to rectify, this issue has not been rectified. A clear statement about the managers attention to honesty, professionalism and respecting a customers time and promises made. Issue: I had a 2:15 PM appointment and called ahead to let them know I would be about 7-8 minutes late. I received confirmation not once, but twice, including directly from the manager, that everything was fine and my appointment would be honored. When I arrived, I was checked in and told my esthetician would be out shortly. After waiting more than 12 minutes (very unusual as you get ushered in right away), I learned that the manager had already reassigned my appointment slot to another customer without informing me. Nobody told me before I arrived. Nobody told me when I checked in. Nobody told me while I sat waiting. And she left the office at 2.29pm right on dot, without informing me anything while I was sitting there waiting to be called in. Instead, I had to ask what was happening before anyone admitted that my appointment had effectively been given away. The issue isn't the scheduling mistake. The issue is the complete lack of communication and respect for a customer's time. If the manager had simply told me the truth when I called, I could have adjusted my plans. Instead, I rearranged my day, drove to the center, sat waiting, and ultimately had to leave without receiving service. Even more disappointing was the lack of follow-up afterward. Its day 7, the manager promised on text messages to email me to 'rectify' this issue and asked me not to escalate it further. She even deflected my request to give me contact of her district mnanager, her general manager and franchisee owner, as well as corporate HQ. I found all details online and now sending them complaints as I write this review. This experience reflected poor management, poor communication, and a complete disregard for customer time. I see many + reviews, and most of them appear done by bots as they all seem to speak the same language and similar tone.

I'm very cognizant of my Waxing expectations, and SSW&S nailed it…read more This was my first visit to Simply Sugar Waxing and Skincare, and simply impressed overall. The space is peaceful and calming, with a zen vibe that instantly made me feel comfortable. I came in for Brazilian Sugaring, and Jessa provided a great experience. Her technique was gentle, effective, and quick. The treatment room and essentials were very clean and sanitized. For aftercare, I also bought their handmade Brazilian Scrub, which is applied 2x weekly. It is all organic, smells refreshing, and has clean ingredients. A great way to protect your skin post-sugaring. The prices are reasonable for the top-quality service. Looking forward to my next appointment.

This place is amazing!!!! I've been getting Brazilian waxes at mainstream chains, but trying this…read morelocal waxing spa was the best decision I've made. I got a full Brazilian sugaring and eyebrow service, and I'm so happy with the results! The sugaring wax was much gentler on my skin than traditional hard wax, which is perfect since I have coarse hair and sensitive skin. I'm also super picky about my eyebrows and have a hard time trusting anyone with them, but they nailed it! They shaped them exactly how I asked. The ladies here are wonderful. I'll definitely be coming back next month!

I had such an amazing experience with Erin, who was my brow artist. They took their time with every…read morestep of the process, making sure I was comfortable and happy throughout. The attention to detail was incredible--my brows came out looking so natural and beautifully shaped. I've already received so many compliments, and I honestly couldn't be happier with the results! The studio itself is adorable, cozy, and super clean. The vibe was so relaxing and peaceful that I almost fell asleep during the appointment. It's truly the kind of place that makes you feel taken care of from the moment you walk in. I highly recommend Erin if you're looking for perfect, natural-looking brows and an overall great experience!

I scheduled my appointment with Ina and she is the most amazing eye brow artist. I wanted soft…read morearched brows that weren't too thick to match my current eyebrow shape. She took the time to redraw the outlining because my brows are uneven. I was able to tell her what I was most insecure about, and she worked with that. She was incredibly considerate when I mentioned I would like them "a bit closer together." 100% recommend. I can't wait to let all my clients and friends know about her. This has been the most incredible experience and the biggest boost in my self confidence.

Milan has been my go to nail salon for almost two years now and I absolutely love it! Great…read morecustomer service and a wide variety of brands, colors, and avaliable services. It's very clean and sleek! They always decorate and often give discounts and small gifts around the holidays. If you sign up when you check in, you receive a discount after 10 visits. If you get your nails done frequently, this is a great perk! Special shoutout to my girl, Taylor, the only person who I allow to do my builder fills and manicures. She's amazing! All the other technicians have done some fantastic work on my pedicures too! I love Milan!

Although customer service is good and they get your nails done in a timely manner I noticed a…read morehygiene issue with the nail bowl. When soaking your nails in water, they don't clean the bowl afterwards before giving it to the next person. They grabbed a bowl that was near the sink, filled it up with water and put my nails in it. Once my nails are finished soaking, they emptied it out the bowl and put it back where they found the bowl for the next person to use. I saw another nail tech do the same thing. This should be a major hygiene issue because what if someone has fungus in their nail and that is just being transferred to another person.

~2025~ I have not been here since October, but I wanted to…read moreleave my review for this awesome business that I have been going to for 3 years now. Shital is amazing! She has always made me feel comfortable from the start. She works quickly and efficiently and ensures to answer any questions you might have about any procedure. You cannot trust just anyone to do your sugaring or waxing, especially in sensitive areas, but I have never been disappointed here. I book everything online and if you need to reschedule, calling in is a breeze. The other staff I have interacted with have always been pleasant and accommodating. You can also get package deals for your sugaring or waxing to save money and for convenience. I did this in the past and recommend it if you can afford it upfront. I would not go anywhere else for my sugaring or waxing needs. I highly recommend this shop if you need any hair removal done or any other services they offer. You will definitely get quality service that is worth every dollar.

Sugar Me Waxing Studio 4.7 Stars…read more193 Google reviews  Waxing hair removal service in Peachtree Corners, Georgia Located in: Village at Peachtree Corners Address: 5270 Peachtree Pkwy # 114B, Peachtree Corners, GA 30092 Phone: (470) 545-3416 Products and Services: sugarmwax.com **Alert** Use this company with extreme caution. My daughter had a "back wax" for the first time at this facility. In preparation for this service, I Googled the rating, which returned to 4.7 Stars. We called the company to find out what to expect since this was her first time. Also, she had an event to attend and wanted to ensure there were no issues with her back after the service. The company advised us to come a few days earlier in case of minor irritation (considering eyebrow and lip waxing, you might get a minor irritation). Also, the esthetician recommended that my daughter get a "Sugar wax" service. We arrived five days before the event and had the service done. The esthetician had my daughter sign a waiver and advised her to use Neosporin or Hydrocortisone in case of minor irritation. My daughter said that the esthetician used her gloved hands as she repeatedly put the product on her back, but she didn't change the gloves between applications. My daughter thought to herself that she hoped the esthetician would change the product for each new client. Immediately after the service, walking out the door, I checked her back and saw white pimples populating on her back. My daughter didn't go back into the facility to make them aware because she had already addressed the possibility of some irritation. My daughter used hydrocortisone to help with the rash; now it's red. After the event, the rash developed fully on her entire back. The earliest we could get an appointment with a dermatologist was that Wednesday. During the visit, the dermatologist said this rash was caused by a contaminated product caused by double-dipping. She prescribed a cream to be used daily for at least two weeks, possibly three. We are still working on the rash, which has been present for seventeen days. Yesterday, we showed my daughter's back and spoke to the company about the problem. We requested a refund for the cost of the service and dermatologist visit. The problem was not a minor irritation but a massive reaction to contaminated products caused by staff negligence, which caused a full-blown rash. We asked to speak to the owner, which the esthetician declined. She responded that she would give the information to the owner and get back to us tomorrow. Today, after two follow-up calls from me, they finally responded: "Your daughter signed the waiver, which clearly states that we are not responsible for anything; therefore, they will not give a refund." In all honesty, based on yesterday's conversation with the esthetician, we didn't expect them to show good ethics or integrity. If I saw a review like this and the pictures as proof, I would say, "Thank you very much!" And move on to another company. We can only make decisions in today's world through the "Reviews." So even if you have a 5-star rating along with these business practices, I would not take the chance because you or your loved one suffers; the company moves on with business as usual. They have to be held accountable! So, we will be filing this information to The State Board of Georgia because this is a health issue that requires investigating or, at the very least, recording. No STAR ratings. We are making sure you get the information so that you can make the right decision.

Struggling with unwanted hair? Consider this your glowing sign! Omni is my absolute favorite. I…read morestarted with laser hair removal and have seen amazing results. Plus, the pricing is super fair--honestly, I was shocked! Having worked at a big-name med spa before, I know firsthand that others charge 3x more for the exact same services. Especially in this area, where high price tags don't always mean high-quality results, Omni is a total gem. The atmosphere is lovely and welcoming, and Priya? She's the best! Always warm, inviting, and truly invested in making sure you see incredible results. What really sealed the deal for me is how well they cater to all skin types and complexions. If you're looking for effective, affordable, and professional care, Omni is it. Don't walk--run! Highly recommend

I am writing to share my wonderful experience at Omni Med Spa. I have been a faithful client of…read morePriya's for over five years now, and from the moment I walked in the door, I have been treated like a VIP. I have never had someone care about my skin as much as she does. Priya takes the time to ask questions, evaluate my skin thoroughly, and provide exceptional advice and services tailored to my needs. I wholeheartedly trust Priya, Jenna, and Nilam with anything that they suggest or recommend, as these ladies are well-educated, professional, extremely knowledgeable, and thorough in their approach. Because of Priya, my skin is clearer and more vibrant due to the services provided and the products she recommends have made a remarkable difference. I have recommended Priya and Omni MedSpa to many friends and family members, and I will continue to do so because of the consistently wonderful experience I have as a client there. I won't go anywhere else for my skincare needs, as I know I am in outstanding hands with Priya, Jenna, Nilam and the team at Omni MedSpa. Don't just take my word for it--I highly encourage you to try Omni MedSpa for yourself. I am confident you will thank me later!