Long story short, my hair turned out fine but I will never go back…read more Way back on April 16, I made an appointment for myself and my DIL to have blowouts for a wedding for my son's best friend. I made the appointment for 1:30pm on July 26, a Sunday afternoon. A friend made a separate appointment for her and her daughter-in-law at the same appointment time. On June 26 I received a text from the salon inquiring about our hair length and thickness to make sure we were booked for appropriate length of time. Great! Confidence inspired. The week of our appointments, on Tuesday and on Saturday, I received emailed appointment confirmation requests that required me to click on a link to confirm which I did each time. The emails also advised if we were late or cancelled we would be subject to a $25 fee. Totally fine because this is for a wedding and important--not cancelling and certainly not showing up late. At 11:50AM on the date of the appointment, I get a text asking if we can come in at 1:45pm instead of 1:30pm. I replied that no-we really can't. We have a wedding. Whoever it was texting replied--no problem--1:30pm is fine! We all four show up at 1:30pm which was apparently far from "fine". No one started on my hair until 2:05pm. The other 3 had theirs in progress at varying times later than 1:40pm. At no time did the receptionist come over to where I was sitting to offer any kind of explanation. She walked past me multiple times with no eye contact, no offer to refill water. I am starting to go in full panic mode as we were supposed to bring lunch and drinks to the groomsmen, I still need to walk back to the Hyatt, do makeup, get dressed, get the food and catch a shuttle to the wedding that is 15 minutes away. My stylist apologized when she finally started my appointment and said she had to "finish another girl up." They had to have either squeezed someone else in knowing that there was not adequate time (hence their text) or a person showed up late. Either way, 35 minutes late to start my appointment that they confirmed several times and then told me "1:30pm was fine" is absolutely unacceptable. When I went up to pay, there was no apology, no offer of a discount. I didn't blow my top because at that point, why? There's no way I'd entrust them again with keeping a schedule on an important day. I had to have someone else pick up the food. And mind you, this was a military wedding. Do you know how often I get to see my son and buy he and his friends lunch on an ordinary day, much less on an important day? Not very often. Rare in fact! I wish I would have done my own hair and saved myself the stress! Nothing like paying someone for panic.

This Drybar in Reston is great, but Mae is the reason I keep coming back. I've tried other…read morestylists, and while everyone is talented, Mae is the only one who really understands how I like my hair. With her, I always get the results I want -- and with others, I never quite did. Mae listens, she gets it, and she delivers every single time. I always end up going back to her because I know I'll leave happy and confident with my hair exactly the way I like it. Even after I moved, I still drive over an hour just for Mae to do my hair -- that's how good she is. When you find someone like that, you don't let them go.

My sisters and I have been going to Mark for a while now, and he always does my hair exactly how I…read moreask. Whether I want to go shorter, get curtain bangs, grow out my hair, or change the way my layers look, he executes it beautifully every time. He really takes the time to understand what you want and makes sure you leave loving your hair. I've never left disappointed, and I always get so many compliments after seeing him! Mark is also so easy to talk to and makes every appointment such a great experience. I have a lot of hair and rarely fully trust anyone with it, and I highly recommend him to anyone looking for a talented, consistent, and trustworthy hairstylist!

This salon seems to have a good vibe and a lot of young clients, so I thought it would be a good…read moreoption for my college age daughter. Unfortunately, she said she did not have a great experience and would probably not go back again. She said her stylist showed up late, and never acknowledged or apologized for it, and that they also kept checking their phone during her appointment. (Update based on owner feedback: My daughter received a message before her appointment indicating that she needed to plan for parking issues due to the Farmer's Market taking place, and that she would be charged a late fee if she wasn't on time. So, stylists are aware they need to plan for parking too.) She also said that after finishing the cut (before blowdry), they turned her toward the mirror and then said "uh oh" (not very comforting) because one side was noticeably longer than the other. To even it up, they had to cut more than she had been wanting to in length. The final downside was that, even though she was booked for a "long hair" cut, which is more expensive than a standard cut, she was charged an additional and unexpected $20 for having thick hair. (Update: Yes, the stylist told her up front, but the point here being that it's not made clear when booking that there's a potential additional charge for thick hair on top of long hair. Just putting out awareness for other people.) The only saving grace is that she at least liked the haircut and final result. (Final update: My daughter disputes some of the owner feedback, but I wasn't there. My review was not intended to provide a sweeping generalization of the stylist or the salon - just my daughter's experience, which might be very isolated and rare. It's why I didn't name or in any way identify the stylist because maybe this was just a one-off situation.)

Imagine having your own hair appointment in your own private studio. Now imagine your master…read morestylist being passionate about her clients that she listens to what you are looking for in your hair cut/style, leaving you with beautifully styled hair. Well, then you are looking for my stylist, Tiffany (Studio 5). She has been mine for many years that she now does my college-aged daughter's hair. She is friendly and dedicated and always makes us feel special. I love leaving every appointment with beautiful, styled hair. Conveniently located minutes from Reston Town Center. Support small business https://www.tiffanihairstylist.com

After receiving a horrible haircut from another salon, I came to Bang to see Theo to fix my hair…read more Theo has done my hair for years, and I lost track of him recently but found him back here at Bang! Theo fixed my hair and made me feel confident again after feeling insecure all week. Bang is a modern location with a upscale vibe. My service was very reasonably priced and I had a luxurious experience there. Thank you so much to Theo and the team at Bang salon! I look forward to the next visit.

I made a same day appointment for my dear friend Judith, visiting from Ghana in West Africa. She…read morewanted to dye the roots of her already braided hair to match her current color. She brought some hair dye with her to the salon. "Junior" served us. He applied the dye just as Judith requested. We waited 45 minutes. Then Junior washed and rinsed her hair and gave her scalp a massage as she was leaning back in her chair. She was enthralled. Finally he towel dried her hair and applied oil to her scalp. Judith was very pleased. He had done exactly what she requested and done it well. Finally, as we went to pay, Junior followed us and said "no payment necessary. I wanted to try out that dye in any case." He insisted that we need not pay this time. He did a great job and he did it for free. We were both very touched and grateful.

My first visit to 767 Monroe was to have Heather, the owner, cut my long hair. She takes the time…read moreto tell you what style will look good with your face shape and what will work best for your hair's texture. I had such a good experience, I went back and had her highlight my hair. She hightlights using a process called balayage. I had never done balayage before. She hand painted every highlight into just the right spot. The colors she used were perfect choices for my coloring. I absolutely love the results. It's a much more natural look than foiled highlighting. She is an artist! Her salon, 767 Monroe, is beautiful and very serene. The products she uses are very high quality. You will leave her salon feeling wonderful and looking fabulous.

From the owner: Heather Ward Kepshire specializes in balayage, which is the art of freehand highlights, done…read morewithout foils. Hand painted dimensional work will give you a result as subtle or as bold as you desire. Balayage is Heather's preferred method of highlighting because it gives her complete creative freedom. Her client's love it for the beauty, the versatility, and for the low level of maintenance.

I've been seeing Shannon Bender for a few years now, and I bring my whole family along. I'm a…read morenatural dark brunette, but I love getting blonde balayage, haircuts, and Brazilian treatments. Even though I dye my hair every couple of months, it's still healthy and full. Shannon is a senior stylist, and her expertise in color and hair care is impressive. I live in Great Falls, where the well water tends to turn my hair green, but Shannon always manages to fix that. My hair has never looked better! Going from black to blonde isn't easy, and I really can't stand any red or orange tones. I've had issues with other stylists in the past, and it's just not my vibe. My 16-year-old daughter has tried out a bunch of hair colors--red, burgundy, brown, blonde, and back to black. Despite all the changes, her hair stays thick and healthy. I wouldn't trust anyone else with her hair because I worry about damage. Shannon is not just a fantastic stylist; she's also super friendly, kind, and honest. Honestly, she's like my therapist too, haha! She's usually pretty busy and booked up for a few months, so you definitely need an appointment. If you're looking for a new stylist, you should definitely check out Shannon. You won't regret it!

Well...here's how I ended up going to PR at Partners. Before coming here, I had been going to the…read moresame hair stylist since I was 28---yeah, that's a long time but hey, I'm getting old :D Through the years she bounced around to different salons in Tysons Corner (all in the mall). One day, I called to make an appointment. The day before the appointment, I got a call saying that the salon had moved. No longer was it in the mall but in an area of McLean that was a real pain to get to and parking there was also horrible. It really bothered me that my stylist didn't take the time to call me personally to let me know. After all, she did have my phone number. She also once told me she would never leave the mall. I cancelled my appointment after finding that they had moved and never looked back. Now...what to do next? I researched what was in Reston Town Center and came up with PR at Partners. After reading the Yelp reviews, I was concerned as the reviews said the reception staff was rude. But...I decided to walk over there and find out for myself. I was pleasantly surprised to find that the young woman working there was very nice. So, what I did was ask her if there were any stylists who wouldn't be afraid to cut my hair. She said "What's wrong with your hair?" I said, "It's thick, coarse, wavy and frizzy." She said, "Oh, just like mine." I looked at her hair and said "yes". She then gave me the names of 2 different stylists. Apparently, they have different levels of stylists with the most experienced ones charging the most. One of the 2 stylists charged just what my old stylist charged, so I made an appointment with her---and I'm glad I did! My first visit I immediately knew she was the right one when she said "I'm not afraid to cut your hair." Before cutting it, she spent a good amount of time asking what I wanted in a cut, showing me photos then showing me how she would improve on my current cut. For example, she pointed out that the back of my hair could use some shaping. At the end of the appointment, I really liked my haircut---much better than my previous one. She's also taught me a lot about hair care. For example, I finally learned what the diffuser on the hair dryer was for and why I should use it. I feel spoiled going here. When you get a shampoo, the chair also gives you a back massage. Good thing it doesn't take long to wash my hair or I would end up falling asleep---the massage is that nice! I've never come across a rude receptionist either. All have been friendly and patient. In fact, one day I walked in and the receptionist said "Susan?" I didn't expect that. The day before my appointment, I always get an email asking me to confirm that I'm still coming. My last appointment in 2019, I was told if I booked the first one for 2020 right then I would get a coupon to save $10 on the next appointment. All this makes me feel like the appreciate their customers. Now I can walk to my appointments, which is great. I'm so glad I made the change!

A star because the stylist who did my hair was nice. Otherwise, I am shocked how BADLY my hair…read moreturned out. (Please note the final picture with hair clipped is what I wanted to go BACK to, and the photo I shared with the stylist before confirming what was needed to get my look back to the photo.) Well this was my first and last time trying the Reston Madison Reed. I was really hopeful MR would be the place for me. They even had appointments available without booking weeks in advance. I came in with a grown-out style, asked to have it refreshed at the roots and some highlights with balayage and a root smudge... well... What I got looks very sloppy. It's not even close to the ashy blonde I already had in my hair and asked for. Now I have more of a brassy gold between my now DARKER and LONGER (!?!) roots- and my grown out ashy blonde highlights. I can't believe it looks even more grown out than it did before. AND I can see all of my grey hairs still. I'm shocked and disappointed, and it will cost me a lot more now to go have this fixed. My sister who is a professional stylist (but lives too far away for regular hair visits) was absolutely floored when she saw pictures and heard what I paid for this mess. I should have realized this was a mistake when the first woman who took me to a chair was not very welcoming and then disagreed with me about what I told her I currently had in my hair - despite that my sister had done my hair when I last visited her, and I knew exactly what I had. Another stylist intervened and agreed with me, confirming that she could easily see exactly what I had, and she would touch me up with what had grown out. It got tense, the first stylist just wandered away, and the whole switcheroo was sort of unprofessional overall- the second stylist blamed it on a language barrier but there seemed to be much more going on between them. So then I thought I was in good hands- and she was a kind, pleasant person, and we easily made some small talk, and she appeared to take my input about what I wanted and seemed to know what she was doing. But, here we are. And it's not good. FYI- You have to blow dry your own hair. I would have paid for a blowout but it wasn't even offered as an add-on or upsell. The MR products were not good for my fine hair and it was a complete frizzy mess. Bring your favorite products if you have fine hair like me- these products are not for us. I think this would be a good place for a single process solid color. Like, you just need your dark brown roots touched up every 6-8 weeks. Don't get too fancy. Madison Reed originally started with at-home haircolor and then opened salons, giving that concierge touch to your standard box colors, but I think anything beyond the single box color level of simplicity here, could be taking a big risk.

It pains me to write this because the staff truly was so sweet but I came in wanting a…read morebrown/caramel balayage and I got this. Uneven, chunky orange highlights.. Thankfully I went to another salon to get it fixed but truly I cried when I got home. They were nice enough to give me a $108 back from the $180 we payed so that's something but if you want highlights or anything similiar do not come here..

I was recommended to Irina at Christie-Adam Salon & Spa by a friend and had a really great…read moreexperience from start to finish! Location and parking are a breeze. Booking, confirmation, and check-in were seamless, and I had virtually no wait. The salon was beautiful, clean, well-lit, spacious, and thoughtfully appointed. The staff was warm, professional, and attentive. My stylist, Irina brought confidence and experience as she listened carefully, reviewed my photos, discussed my current color and cut, and offered thoughtful recommendations while explaining the "why" behind them. Her honesty, expertise, professionalism, and genuine personality made the experience exceptional. I was so pleased with my results! The color and cut were exactly what I hoped for and better than I expected. I left feeling confident, cared for, and so pleased. I have already recommended Irina and the salon to another friend. Thank you!

Serena was a great hairstylist who listed to my hair concerns and addressed them properly. She gave…read moreme a great cut and silk press. I'm happy to have found her and I will be back in 3 months! As for the salon, it has great ambiance and friendly staff.

First, lets start with the environment. It's a private setting, cozy and comfortable…read more Secondly, the service. Sasha is always on point. Whether it's color, cut or blow dry. She listens and delivers. She has not once disappointed me. My 13-year-old daughter is also a client, and she is ALWAYS very happy with the style and service. I highly recommend Sasha. She is always up to date with the latest trends and has a great eye for what suits you best.

I have been going to Sasha for years now. Now both my finicky teenage son goes to her as well as…read moremy fashion forward pre-teen daughter. I always get compliments on my hair and now so do both my kids. I couldn't get my son to let anyone cut his hair, now I'm getting texts "time to see Sasha." My daughter has loved all the different looks and colors she has gotten with Sasha. She really listens to all of us and is very precise in each treatment she is performing. I highly, highly recommend her!!!

I went to bubbles with my wife and after Alissa transformed her hair, I cannot keep my hands off…read moreher. She is so very beautiful (my wife). Alissa is an amazing Beautician I will always recommend her to everyone I know. Now I have to go makeout with my wife.

My daughter got a walk-in haircut at this Bubbles location today, and while the cut isn't bad, the…read moregentleman who did the cut ended up taking about 5 inches of hair instead of the 2-3 inches max that she requested. When she mentioned wanting to get the dead ends cut off, he said, "Yeah, you have a lot." (UNNECESSARY comment, especially to a teen) Also, when he was about to do the blowout, he asked her if she wanted it dried straight or curly, and she told him she wanted it to be dried straight. He started drying it and said, "curly will be better" and proceeded do give her curls. My other daughter had great experiences with Emily here in the past, but I hear she has moved on to another salon. I hate to write a negative review, but a little customer service goes a long way, beginning with giving the client what they request.