REPLY TO OWNER…read more Anna, I need to clarify the facts since your reply misrepresents what happened. I actually came back to the salon about 20 minutes after my appointment because the haircut was uneven, and I told you in person that I hated it. It didn't look like any of the photos I showed you -- I asked for long, blended layers - the length to be 2" below my collarbone, and instead my hair was cut into a much shorter bob. The result is at least 5" shorter than what I requested, and the bottom 3" of my hair is very frizzy from the thinning shears. I never get the bottom of my hair layered nor did the pictures I showed you have that style. You also charged me $240 instead of the $160 I was quoted for root color, highlight touch-up, and a haircut -- a 50% upcharge that you said was for extra product. It doesn't make sense that all three services cost $160, but "extra product" alone cost $90 more. This is not blackmail. I waited months hoping you would make it right, but nothing was done. In the meantime, I've had to spend hundreds of dollars on products and tools trying to manage a haircut I didn't ask for -- one I will now be stuck with for a year while it grows out. My review reflects my honest experience so others know what to expect. I would have gladly refrained from posting a review or updated it if my concerns had been handled professionally.

I am very disappointed with my hair. I went here a month ago and asked for a short WOLF CUT. I did…read morenot get what I asked for. I received a Karen cut instead. First photo is what my hair looked like, then what I asked for and then what I got done. I'm crying right now because of this. I do not recommend and I will not be returning.

i have decided to consider a different salon because of my last experience. After growing my hair…read moreout, my stylist and I looked at pictures of longer cut for my hair. Before I knew it, she had started a very short haircut! Not only was it very short, but not one of the best cuts that I've had! I have always paid her well (20% tips) and it seemed as if we had a workable relationship in the past so I find it very disappointing that this happened.

Absolutely Loved How My Hair Turned Out! Clean Salon & Friendly Staff! Highly Recommend :)read more

SHELBY IS AMAZING i have just learned she is new and i have been looking for a good stylest for…read moreYEARS everyone has screwed me up literaly everyone no one even asked as many questions as she did she is spectacular at her job if she gets fired im going on strike please for the love of god keep her around she did me so right

I deleted my previous review in order to leave a new one. While I did have some issues, the owner…read morekindly reached out to me directly -- which is more effort than most businesses will ever bother to do. That alone says a lot. Outside of that, the salon itself is great. The stylists do excellent work, the vibe is welcoming, and you can tell they're proud of their craft. The owner is clearly proud of his salon as well, which came through in our conversation. Overall, I'd say this is a unique salon and I would definitely go back and give them my business again.

I had my consult with Nicole and she was so sweet! She was very open and honest with my goals and…read moremade sure she put the integr of my hair first! I did my first treatment with Gabby and she was simply amazing as well! I can't wait to see my hair goals come to life here!!

Pam is the best stylist around. I love the salon. It's always clean and all the stylists are so…read morenice and professional. I would recommend Pam and Pellegrino salon to everyone.

Amazing experience! Mrs Joung is a very experienced professional hair stylist. My hair never looked…read morebetter in my life, and my fiancée loves all the different kinds of cuts she has gotten from her ever since we found her. She made us feel like family from the first moment we walked in. She is very quick and efficient. Plus, for all the work she does, her price is very cheap. You just gotta make sure you make an appt since she is very much booked. We always went there early to be able to get fitted into her busy schedule. We were very sad to get our last haircut from her. We hope to find someone as great and as talented as her in CA.

Sue is the best! Fast yet friendly, always on trend, very reasonable pricing, and clean yet…read moreinviting. Our family has had haircuts, colors, and perms.

I go there all the time and always have Erin take care of me she does a great job and listens to…read morehow I want things done

I walked in asked for the TikTok fluffy hair they shaved me bald my friend James gave me a better…read morehaircut when we were messing around never go to this shit ass place

I was recommended by a friend & this place was it. Grace is my hairstylist & she does amazing job…read more Bringing me back to life & making me feel beautiful again. She does wonders on my hair & she is who I'll be sticking with. The staff there are all amazing. Nice & friendly.

Amazing hair stylists who are all very knowledgeable about current trends and styles! I always…read moreleave my appointment happy with some fresh color. The aesthetic is also super cute inside the salon and everyone is so friendly.

Staff was awful and someone else's hair was covered in the seat. I have heard other bad experiences…read morefrom others who have gone here.

There was a barber who wears a hat I asked him to take it and god almighty it was bad I took my kid…read moreand left... it smelled like Marlboros and hair cream in there

I was clear on the phone about wanting someone who can peice my hair out and do some texturizing..I…read morehave think wavy high lighted hair. The person who they recommended never took the time to look at my hair dry. No consultation. Bad bad sign. I asked for a peiced out curtain fringe. Ended up with an old fashioned fringe as thick as a painters brush. I left with a wet head because it was clear she was in a hurry and frankly it's probably best she didn't attempt any advanced techniques because it could have been a disaster. I'll make an appointment at ulta soon and I'm requesting a master cutter. Most photos online of hairstyles are done by master cutters. It's the details that make your hair look great!

Love this place! She listens. She makes suggestions. She listens. I've had many skilled folks try…read moreto do my hair the way they want to do it. She listens. SOOO important.