My fav vet, so sweet and attentive. Always takes great care of my animals, and the groomer there is…read moregreat too.

Dr Bott euthanizes Dogs for no reason! A dog was euthanized for heartworms. Try educating yourself.read more

I would give zero stars if I could. My experience at Payson Family Pet Hospital was a nightmare…read morethat put my dog's life at risk. After a routine spay, my dog developed an infection at the incision site. When we returned to give them a chance to fix it, things went from bad to worse. A vet tech took her into a back room--away from our sight--and shaved her entire underbelly to the skin to deal with the oozing from the infection. They shaved her so aggressively that it caused a severe skin rash/burn, which the clinic then refused to take any responsibility for. The most terrifying part? After seeing no improvement, we took her to an emergency vet for a second opinion. We were told the medications Payson Family Pet Hospital sent us home with were actually formulated for a cat and weren't even close to the correct dosage for a dog. This clinic is negligent, their staff is reckless, and their lack of accountability is appalling. We will never return. If you love your pets, do not bring them here.

Came in for a senior wellness check on our lab as well as options for arthritis treatment. They…read morecalled in advance and got records from dogs prior vet, they quickly called us back after arriving and then we met Dr Fillerup and his tech who were both amazing. They took the time to really listen, learn about our dog and consider the best care for him. They really care to treat their patient as a whole vs symptoms only. In a world where everything is so fast paced and regularly we feel rushed out the door it couldn't have been more opposite here, the Doctor really took his time, and you can tell how much he cares. Thank you for your great care, happy to have found such a great vet.

If I could give a negative rating, I would…read more We took a feral male cat in to be neutered - ordinarily a simple routine procedure. We brought him home, put him in the shop and went to check on him a few hours later. He was pretty much paralyzed, struggling to breath, and had lost control of his bowels and bladder. We took him back and they did blood work. His liver functions were abnormal. They administered fluids but he died that night. We believe they overdosed him on something. He also had marks on his neck that appeared to be from a snare. The cat was taken in a humane trap and all they had to do was sedate him in the cage. They didn't need to drag him out of the trap. It was a horrible experience. I will never take an animal to this place again.

We have always taken our pets since we moved here in 2020 and they are really nice. Their prices…read moreseem very reasonable compared to where we came from. We used to have a lot of large animals and its nice to have a vet in the area that will treat those larger animals. Not everywhere is lucky enough to have large animal vet service.

Dr. Myers has always been the best with the care of our family pets .going above and beyond with…read morethere care. our pets are always excited to be going to the Dr. Dr Meyers is friendly knowledgeable and an all around Great Dr. We travel from ut county to see the best.

Your pet deserves better…read more So, I met Monty when he prescribed Meloxicam for my old dog with arthritis. Worked great, and I was glad to have (I thought) a good vet locally. I went back to get help with a recurring infection the same dog was suffering from, and Monty's proposed solution was to CUT OF HIS TAIL, to help keep him clean. No way I'm doing that to my 14 year old dog. We tried a few other options I'd asked about, and Monty seemed open to working with me, and was friendly enough. After about the 2nd treatment attempt, Monty stopped answering my phone calls, and eventually had his daughter (works in the office with his wife) tell me he wasn't comfortable treating the dog, and recommended I find consult another vet, which I gladly did. Other vet diagnosed and solved the problem immediately, and my dog is fine, and got to keep his tail. Regardless, it was good to have a local vet, and I didn't want to give up on Monty, so I went back for a refil of the Meloxicam several months later. I asked Monty's wife if we could refill the prescription at another pharmacy, as opposed to Chewy who was very expensive by comparison. Monty came busting out of a room down the hall yelling "what are you trying to nickle and dime me for?!" I'm still not sure what difference it makes to him where I get a prescription filled, but I didn't get a chance to ask, as he kept yelling "I know who you are, you're a scammer!" "The other vet wouldn't take you back?" I explained what the other vet did to solve the problem, and that the dog was doing great, and he yelled back "then why are you here?" Explained that I didn't realize there was any bad blood between us, that I appreciated having a local vet for things like this, and I didn't know why he was so mad, to which he replied "well I'm not filling it, get out of here!" I can't imagine what it must be like to be his wife or daughter and have to live with Monty. At least I had the option of not doing business with this unbalanced hack. Do your pets a favor, and drive a little out of the way to find a competent and mentally stable vet.

What's the point of an emergency number if you call it and it goes straight to voicemail. Would…read moregive this place negative stars if I could. Edit. How about you be respectful with your response instead of the heartless rude questions. Do better. You fail as a vet clinic in every aspect. I stand by what I said. I've never called a vet clinic with an emergency and been sent right to voicemail. You are the first but apparently you guys are heartless and don't help anyways if they aren't a current client. Who does that? You that's who. their response was did you leave a voicemail? we didn't get a voicemail

Since moving into a larger building the personel is short and seems irritable. They have a definite…read morelack of compassion, they have pushed out a very good Vet recently who worked well with horses. They absolutely do not appear to want to care for horses. Having my dear dog put to sleep there was a true nightmare that will stay with me forever. They agreed to see us for an emergency and offered to schedule it for 9 hours later!! It's called an emergency for a reason.... if you are apart of the good ol boys club you'll get perfect treatment.

I took my toy poodle in and Dr B was so nice! Just a kind and nice person who really cared about my…read moredog. I loved it and plan on going back!

Took my husband service dog that was having vomiting issues for two days and he was very lethargic…read moreand his vomit did not smell good and got told that it was a stomach issue. They gave him a shot after taking x-rays to see if he had any type of blockage which there was not and sent him home with no change at all we called them back and got told that we needed to wait until the following morning so we decided to take him to the emergency veterinarian clinic and he died on the way there wouldn't take my worst enemy to this place not to mention it cost me $625 for my dog to pass away. Also reached out to the office manager the following morning to let him know what had happened. He said he would get back to us and we tried calling him twice and sat on hold for a very long time. Waiting to talk to him and still didn't get to talk to him This is what the reviews on google has to say " +6 Reviews for Family Pet Hospital in Mapleton are mixed, with some clients praising compassionate care and a positive long-term experience, while others report issues with billing transparency, misdiagnoses, and poor communication. Complaints detail concerns about hidden fees and excessive costs, with some attributing these to money-grabbing tactics rather than necessary care. Negative experiences also include inconsistent customer service, long waits, and questionable treatment decisions, such as forcing expensive food or performing unnecessary exams"

We recently moved here and my rescue pup had already been through 4 treatments for Giardia from our…read morevet back in California. The first treatment here worked like a charm. We were SO grateful to have a healthy pup finally after months of trying and cleaning up diarrhea. After she got her clean bill of health, we brought her back for her spay, and I knew she was in good hands. She healed up perfectly and is a happy, healthy pup now.

After five years you would think they evolved, ya right, reception staff is a joke and honestly can…read moreonly be tolerated in a small town; the shit would fly anywhere else. The reception staff is rude, plain and simple, just full of Karens! The doc is a clown; he didn't spend any time with our pet, approximately 5 min. Of course her took our $85.00 for a vet visit, without a problem. I feel that we need some over site here for fraud! Anyway, just drive 10 min away to Payson Animal Hospital if you really care about your pet! This place is a joke, you have been warned!

Though my wife and I live in Salt Lake City, we own property in the Delta area. There are a number…read moreof community cats living in our area and on our property. With the wonderful help of a neighbor, we wanted to help cover the cost to spay and neuter a particular mother cat and her male kitten. I called Central Utah Animal Hospital to get the prices for their spay and neuter services, and was delighted at the reasonable cost. As I write this, the two cats are in the office today for their surgeries. Thanks to Dr. Anderson and his fine staff for providing such great and reasonably priced care.

Truly the best vet I have ever had the pleasure of meeting. Such a kind man and doesn't try and…read moreonly suggests what is necessary. I will forever be thankful to him for saving this kitten that I found, she's now apart of my family! If I could he would be the vet for all of my animals but I live in Vegas; however I'd gladly make the drive that's how much I trust him with my fur babies. Thank you for absolutely everything you're like this miraculous angel vet!!

I'm on the fence about this place because of a few different reasons…read more My pet got a foxtail stuck in her ear for the second time within a week period. The first time it happened we did an emergency visit to Blue Pearl up North where we had the most awful experience. This appointment with A Caring Vet was scheduled for a next day appointment to where it wasn't considered emergent, it was just like any other appointment. Before I go on let me add that the facilities were well decorated so they didn't feel like some sort of insane asylum or prison like we had felt at Blue Pearl. Although, they did feel very unsanitary. Like the floors hadn't been mopped in quite some time and could use a good deep clean. And the staff was super nice! The appointment came out to $267 after sedation and the removal of the foxtail. Since it wasn't an emergency visit I figured it wouldn't be outrageously expensive compared to our first visit to Blue Pearl, but there was only about a $50 difference. They also said "We get pets in here all the time with the same problem." And I'm wondering to myself, why in the heck the appointment was this appointment so expensive if you they get these kinds of visits so frequently? Lastly, I wasn't a big fan of how they did the sedation on my pet. They kept here there in a kennel until it was her turn for her surgery it was 11am and they said she should be done anywhere in between 2pm-6pm. I asked if it were possible for me to take her and then if they gave me a 10 minutes heads up I could get her back to the facility for her surgery. They said "With the way surgeries are set up she could possibly not be seen today if the surgical team needs to wait for her to get here." I was not a huge fan of being parted with my pet for hours while she was sitting in a kennel when she could have been comfortable at home. If they could implement some other kind of system that would definitely change my 3/5 stars. Pet owners are already paying the facility enough the least they could do is schedule surgeries rather than keep them away from home all day.

Dr Hanson is the most knowledgeable, loving, patient and best veterinarian in Utah County…read more He was the third vet that I found, and kept since I found Dr. Hanson. I have referred him to many of my friends. However, to be perfectly honest, his prices are a bit high. I'm sure he has raised his prices because the cost of inflation although at times I could not bring either my cat or my dog to visit him because of the price of his office visit. I often thought it would be beneficial, if he allowed his old patients to be grandfathered in and allow them to pay what his office visit was five years ago. Nevertheless, he is the absolute best vet and all of Utah county. Sincerely Angi

I could not recommend this place more. My puppy was sick one day, and I called the vet and they got…read morehim in the same day. My puppy ended up having Parvo. They took such good care of him - and me as I was very scared. They sat and talked with me for a very long time, and with their help my dog was better within days. I even got two separate phone calls a few days later from them to check in on my boy because they were worried. I will never take my dog anywhere else! It was clean, the staff was kind and helpful, they helped me to reduce costs of my visit where possible, and so much more.

Vets scare me because they are a hit and miss and they try to push expensive treatments on my dog…read more This Vet was very chill and my dog wasn't too scared by the end (she's terrified of vets). They told me what I needed to do and even recommended cheaper options at other places to me! I even got my dog spayed here and they kept her overnight! I don't get too much anxiety taking my dog here!