Well, it doesn't look like me and the crew are gonna make it all the way to Salt Lake today, so we…read moredecide to call it a day of traveling here in Wendover. Wendover as well as West Wendover are right at the Utah border and they go by the next time zone, so you gotta change you clocks for that. This hotel, The Best Western Plus, is not my usual hotel chain we stay at for travel, but there weren't any Holiday Inn Expresses in town, so I just picked this place as some place sort of similar with, you know free breakfast and clean rooms and a level above Motel 6 or something. Checking in was no problem, all credit cards taken and the staff was friendly. My crew seemed happy not to have to travel any more. We lugged all out stuff in and got to our rooms just fine. My room was clean and the first thing I do is try to log onto the WIFI. It works fine and speed is OK to get my work done. The bathroom was nice and the hot water had good pressure, cause I could use a long hot shower right about now. My little water tank at home just runs out too fast! Everyone else said the rooms were fine. Breakfast was on level with most free hotel breakfasts. Coffee was hot and the food was too. It's nice to have a little change in breakfast choice from our usual Holiday Inn Express. Tomorrow is back on the road to Salt Lake. At least the speed limit is 80mph!

It was clean, beds and pillows comfortable. Nice pool. Front desk workers helpful and informative…read more Continental Breakfast was ok. Would be nice to have more of a variety of hot food on different days. Like biscuits and gravy. AC worked good and was much needed where it was 102 outside. The workers seemed to keep busy and working hard to keep the premises nice and clean. The breakfast lady did a great job. Thanks for a nice stay.

Rooms are still really outdated, dark and though large, pretty empty. They do not have smart tv's,…read morethe channels are limited and boring. The beds were comfortable and clean. They got rid of all the old machines and now all of them are similar video game type machines. Boring w tight slots. The bartenders at all the bars made good drinks. The restaurants here are good. But we came for gambling and left bored/disappointed.

The girl that checked us in put us in rooms that required a specific elevator and a different…read morehallway to another elevator to get to. Did she explain how to get to our rooms? No, she did not. We asked a man with a badge who worked there to help guide us and he was rude. When we asked for directions to one of the restaurants the girl at the front desk neglected to tell us that the restaurant was closed that night. Another girl at the desk inserted herself into the situation and was rude and raised her voice at us. Both rooms my family stayed in had air conditioners that were incredulous when they kicked on. Thank goodness I never have to return to Wendover again.

Stopped to stay the night while on our way to Reno. We…read morealways stay at a Peppermill while in Reno so thought we'd give this one a try. Front desk staff were very helpful and friendly. Got us checked in quickly . Room is nice and comfortable. Ate dinner at the Mexican restaurant inside the casino. Played the slot machines for several hours. Floor staff were also very nice. By contrast.... Roberto at the bar closest to the service and front desk was horrible. Couldn't get my player card to work while trying to play a poker machine and he continued to harass us after we ordered a beer. We had played several hours and had no problems on the floor with the 2 beers we had. He continued to hover and continually asks" are you gonna play , buddy?" Over and over. We were playing but had a glitch with the card not reading my loaded $ on the player card. Asked what the deal was.... we're trying to get the card to work. He said" they are watching" you need to be playing to have a beer. True and also we were playing. Just having a card issue. Finally just told him to take the beer back and went to the front desk to get a new card. Didn't come to be harassed and treated rudely by the bartender. We are paying for a room, ate dinner at the restaurant, playing the slots all day and he was very out of line. Don't go to the bar where Roberto works!

Being part of the RPM properties, I 've spent a lot of time here and the staff including the…read moredealers, pit bosses, servers, bartenders, custodial staff are all the kindest and most welcoming people there are. I'm usually here to eat and play, and this place has a lot of good variety of yay or games and slots that rotate (both physically and with introducing new games) The casino is always well kept the renovations they have done have really livened up the place!

Nice clean hotel for overnight stay in July. Very good air conditioning and nice and quiet as well!…read moreRecommend

I wish they have a king bed on first floor. It's clean and they have on site laundry. Rooms getting…read moreremodeled by a 16 yr old with short attention span. Paint off the line or bubble spot. Floor is semi clean. We had the double bed and the second bed was against the wall. I guess this what happens when you stay in budget motels.

The Nugget is no longer the place it once was. I have been staying here for years and have sadly…read moreseen the quality and hospitality go down hill every year. This last trip was the absolute worst in the hotel. First, I called down to the Pit to get a room as I always do, and found out that all comps are handled differently than in the past. Although I haven't played a lot since COVID, my play in the past was appreciated and they always took care of me. I would have expected them to want that level of play back, but oh well. When we arrived to check-in at 8:00pm, we stood there waiting for almost 30 minutes for the 4 people helping 2 guests! Was a joke, but got checked in. The room we got had walls so thin you could seriously hear the guests whispering in bed through the walls. We asked to move but they said the hotel was sold out. We gambled for a while and ended up making a few hundred dollars. Even though the casino was packed, dance floor was full, and plenty of people giving this casino lots of money, it took almost 25 minutes to cash in chips from blackjack at the cage!!! One window girl dealing with a guy trying to get money out of numerous over drawn credit cards and her manager standing behind her doing nothing while a long line formed! Are you kidding me??? On a busy Saturday night, this is how you treat people trying to get their money back? We then decided to rest and gamble the next day. Off to the room... We now noticed that the bed did not have any blankets on it and only 2 very thin pillows. We called down and they said nobody was available to run them up to us and that we would have to come down. This was just past 2:00am and we were already laying down. How is there NO STAFF to do anything??? I went down to get the blankets and pillows. When I arrived they found two thin blankets but explained that they just gave away their last pillows! I asked the girl for a late checkout and she at least was pleasant and gave me till noon. We put the do not disturb sign on the door and went to bed. Guess what? Knock on the door at 8:00am!!! I called down and talked to Nick who confirmed that he saw the "Late Checkout" notes on my account but offered no apology. I wanted to talk to the manager, he placed me on a very long hold and I hung up and called back. He then said it wasn't him, but I could tell it was him. Then he said that him manager, Tammy, was in an hour long meeting and could be disturbed. He said he would talk to house keeping. An hour and a half later, knock knock, house keeping!!! At this point I'm mad and really want to talk to Tammy. Guess what?? Yup, still in that hour meeting apparently!!! This is the WORST run hotel I have ever been in. I can get past the out dated room, the thin walls, the lack of basic linens, etc. but the complete lack of any qualified staff, complete disregard for guests, and the lack of any hospitality is absolutely unacceptable for a hotel that supports this no longer shining nugget of a washed up has been casino! Unfortunately, it's time to go to another casino and not run by this same management team!!!! Slight Update: Tammy was able to talk with me and my wife before we left and offered us a room voucher for a "bounce back" between now and when it expires in May and assured us that she was going to address as much as she could. She did have the cleaning staff in her office at the time we spoke. Hope things get better. I will try to come again before the end of May and will post an update then. Sincerely, Greg & Amy

Waited an hour after check-in, room was dirty. No coffee pot…read morein room. Toliet area was dirty with long black hairs. Floor in the bathroom is sagging. Paid extra for the jetted tub, afraid to use it.

We've been going to Wendover for years. This casino has been the same for years. The slots are ok,…read morethey pretty much are all the same style. Table games are reasonably priced. Most of the staff are friendly. Rooms are expensive with the basic amenities.

This casino has a special place in my heart. I've spent a lot of them here and the staff including…read morethe dealers, pit bosses, servers, bartenders, custodial staff are all the kindest and most welcoming people there are. I'm usually here to eat and play, and this place has a lot of good variety of yay or games and slots that rotate (both physically and with introducing new games) The casino is always well kept the renovations they have done have really livened up the place!

Low key casino in Wendover. Not a lot of people visit this one. We normally play Rainbow, but came…read morehere for a change of sensory and the hubby won a quick 100.

When all the other casino parking lots were full, this one was sparse-which might deter most folks,…read morebut I was in the mood for fewer people, so I happily stopped by. My friend and I found a blackjack table and settled in for some fun. The dealer was fabulous-when we told her that we were new to the game, she was patient with us and explained how the game works, without telling us explicitly what to do. I appreciated her one on one attention. The casino itself was pretty dark compared to the other places. It's like they want to save on their electric bill so only turned on half the lights. I still give them a good rating because that dealer who was so good.

I am 11 Years old and the things I heard…read more.. They need to have thicker walls.... That's not the only way it was dirty, the floor had spots that were crusty with something and a bed bug haunted my sister's bed. But other than that it was pretty good and big enough and the beds were relatively clean and comfortable.

The check in staff was pleasant. Walking up the stairs to our 235 room was a little shaky, the…read morestairs need some work. The room itself had a comfy bed surprisingly with comfy pillows. The tv is small, but had lots of stations. The bathroom definitely needs updating , you have a fridge, a microwave, and a small one cup coffee maker. They had a pool and a nice complimentary breakfast. They need to add peanut butter for the waffles:( Overall not terrible.

This motel has been very badly neglected by the owners and managers. It still functions but needs a…read morelot of TLC. Starting with the outside and then working back in to the inside. Again this motel is functional but desperately outdated. The parking lot is large and well lit for customers. The motel has lots of competition by others in town, but it's one of the first you see as you drive in from Utah on Highway 80 west. Beds were comfortable and sheets were clean. Again very out dated and needs lots of Tender Loving Care to bring this hotel up to speed. At this time there isn't any office or complementary breakfast. Check-in is located next door at the Super 8. At this time I cannot seriously recommend this hotel to anyone especially families with children and or babies.

DO NOT STAY HERE! Horribly rude front desk person. The bed in the room was covered in tiny black…read morebugs. I called the front desk to see if I could either be switched to another room or refunded and I was told that they do not provide refunds and there was no other rooms available in a complete empty hotel. I told the man that I was going to leave a poor review so that others could be warned as to the conditions of the room and I was told that I needed to leave the hotel immediately or the police would be called. Worst hotel ever.

The place was not clean, shoes stuck to the floor, garbage under outside stairs, stray cats…read moreeverywhere, noisy, room very cramped, person on duty argumentative, rude and condescending, curtains hanging down because of no hooks or loops to hang them in. Person on duty kept telling me to go somewhere else. What the! Yes, the price is good but where is the pride in this establishment! The price is cheap but it shop be clean, there should be outlet covers on the outlets, no trash outside and under the stairs. This is not the Motel 6"s that I want to stay at. This is more like slum lord property! Stayed at a Motel 6 in Canada and it was by a highway so it was noisy by it was clean, no garbage, respectful people and so pleasant. The way it should be. These were pet rooms.

Room was very small, 2 beds, clean, pet room, help was rude, young woman said I didn't have to be…read morerude, I was just trying to figure out if I misunderstood them! I was extremely tired and frazzled. Next day, got to office with husband ask if we could take the little chair by the coffee, he says yes, kim(owner) comes in maybe 1/2 hr later tells my husband to get up takes the chair, tells him to get out!! I go and explain we asked to take chair and he owes my husband an apology, kim says No! Very rude in office. If you need to stay and sleep, it would be doable. We will NEVER stay there again!