I'm very disappointed with my experience at this veterinary clinic. It feels like their main priority is making money rather than caring for animals. Every visit seems to come with a list of "recommended" tests and procedures -- most of which turn out to be completely unnecessary. When I asked for explanations or alternatives, I was met with vague answers and pressure to agree to more services. Not only were the charges excessive, but the focus on profit completely overshadowed any sense of compassion or genuine care for my pet's well-being. I left feeling frustrated, overcharged, and worried that my pet was just treated as a paycheck instead of a valued patient. I would not recommend this clinic to anyone who wants honest, caring, and transparent veterinary care. Look for a practice that puts your pets first -- not their bottom line. read more

We've been taking our pets to Salt Run for several years now. We found them after one of our dogs got "kicked out" of the Pet Smart/ Banfield Clinic for being too aggressive. (BTW, this was NOT a pitbull but a collie for pete's sake. Go figure.) Then we just started taking the other dogs there as well. We've been pretty happy with the vets and vet techs there. It's cheaper than Banfield, and in the beginning it was easier to get appointments, though it has become busier over the past few years. My only complaint is the location. It is right at a busy intersection, which is NOT ideal when you have a puppy or a hyper dog. And there is only street parking available. The office is really small and there is not much space in either the waiting room or in the two available visiting rooms. I really wish this business could move to a better location and a better office that is still in the Maineville/ South Lebanon area. read more

My husband filled out the form online to make appointment.. never got a phone call from them. He then called them directly days later to setup a puppy appointment. There is literally no parking there. Vet tech was nice as well as the front desk lady. However, I should have read the review from the person who posted about their 10 week old being brought back to the back without them because that's the same thing that happened to us. There was no warning they just scooped her up and took her in the back no explanation about what was going to happen when I asked the front desk girl she said that's our policy unless you've booked with the doctor that does it in the room with you . It's been their policy since they've done this through Covid and they enjoy it so much. They continue to do it. It's NOT how any vet I have taken my pets to do it.. the doctor never even asked about what food she was on how she was doing. He just was basically concerned about what shots she was gonna get next and deworming and stuff when to start that and what to look for since he gave her the vaccine that she needed today. If you don't care what goes on in the back when you're not looking great. I'd rather be able to be in the exam room with my pet during the exam and ask questions. none of that was asked by the doctor And I have no clue what he did for the exam because I was not able to witness it. I will not recommend anyone go here. read more

We were happy when we moved to the area and realized a Vet office was so close to our home. We've been going here for 4 years with our German Shepherd Husky mix and we have yet to have a bad experience. Other than annual checkups, we rarely have to have vet visits other than nail trims, but everyone always knows who he is when we walk in. This gem of a place is right across the road from Maineville quick stop. There is a waiting area that holds about 4 chairs and two exam rooms. This place takes care of all my dog needs, except for boarding. They will give you recommendations for any services they do not provide. They also accept care credit, which is good because a lot of small clinics do not. Pricing is pretty standard and the Vet is very personable. If you hate calling, like I do, then download the app that's connected to the office; it's called Pet Health Network. You can set up your pets profile, schedule appointments, refill medications, and look at health history all on the app. I highly recommend this place! read more

Salt Run Veterinary Clinic - Veterinarians Near Me - Maineville, Ohio

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Salt Run is NOT Top-Notch. The communication between the vet tech and the veterinarian is horrendous. We told the vet tech we just wanted the core puppy vaccines that were listed in the records from the breeder. We said we didn't want any extra vaccines. They take our sweet puppy out of the room to examine her (who does this - I was told it was due to COVID- that was FIVE years ago) think about it- you wouldn't let your child's pediatrician take them to a back room to examine your child without watching and COMMUNICATING with the doctor - would you? Dr. David Pierson comes back after examining our puppy and says he gave her Bordatella- WE DID NOT AUTHORIZE THAT VACCINE. Absolutely uncalled for- he said well you gave it to your other dog. Our other dog is THREE years old, not a 10-week old puppy. If you have a question about the vaccines TALK to your customer. It is our dog- NOT YOURS. WE WILL NEVER STEP FOOT IN THAT OFFICE AGAIN. Poor communication, poor people skills, HORRENDOUS. read more

Very friendly and offer great care to both my pets. I've used other vets and was able to land here after other vet offices seemed to overcharge and lean into the most expensive option for care. read more

Salt Run Veterinary Clinic is a top-notch vet clinic. If you are in the area (or even close to Maineville/Lovealnd), I would highly recommend this family clinic. My family and I took our dog and cat there for years. We stumbled upon it due to it's proximity to our house and were very thankful we did. The vet always worked us in when we needed to see him with our family dog and cat, and he always greeted us with a smile. His staff was very friendly and went the extra mile. For example: When our dog was dying, we did not want to have to try to get her in the car and make her more miserable. After trying every treatment and the doctors going above and beyond to try to make her well, we had to put her down. She was 18 and blind in one eye. The doctor made a special trip after his work hours to come to our house and gently put her down. That kindness was amazing. Our family was so very grateful. I would highly recommend this veterinary clinic. read more

Absolutely the BEST there is!!! I used to take my kitties to House Vets for House Pets, because we lived right down the road from them in Anderson. Now that we live in South Lebanon, we wanted to look for a vet that was closer...it just makes things easier! I was anxious about trying anyone else, because I really loved House Vets. My husband had taken Emma (our 11 year-old cat) here last year, and said the vet was very nice, but I had to see it for myself to be convinced. And let me tell you, I was SO blown away. Emma had developed an ear infection, and I got nervous about putting her through a vet visit. But from the moment I walked in the door, I was made to feel so comfortable, and so was Emma! The office is so cozy and homey...I loved it. The staff was friendly and gentle with Emma, and Dr. Smith was no different. He impressed me so much. 1. He genuinely CARES about animals and treating their pain/sickness. He was so kind, and it showed through. 2. He was knowledgeable and I could tell he knew what he was talking about...that he was a professional, and a good one. 3. He explained everything to me as he went, even using diagrams and a model of what the inside of an animal's ear looks like, so that I could understand what was going on. I'm very big on details and knowing what is happening and why, so this was huge to me. I hate to feel like I am begging for more information when I take my animals to the vet. There is no such thing as telling me too much in that instance. 4. He listened. He really honestly listened. Awesome. (That's really all it takes, isn't it?) I had the option of Emma getting an antibiotic shot instead of oral medication, which is great because my husband travels for work, and giving her medication is a two-person job. I loved that they could take care of it right there, and that he explained that the medicine would continue to work for two weeks. He also prescribed her some drops for her ears, and explained to me that they are technically for dogs, so he adjusted the dose based on her weight. (about half) He also gave her a dose of the drops in the office and showed me how to administer them and massage her ear to help it go further in. I appreciated that because I wouldn't have known how to do that part. Basically, I am a crazy cat lady...my two cats are my children (I have no human kids yet, haha!), so anyone who truly cares about them and takes care of THEM wins my heart. I will bring my cats here for as long as I possibly can. Thank you, Dr. Smith, for taking such good care of my Emma. I know I can trust you to take care of my precious babies in the future. :) read more

I've been bringing animals here since I was a little kid. I held a dog in my arms while she was put to sleep here. I've grown up with these people helping me through animal problems. They're great. Doctor Smith is a good man. He's very knowledgeable. He is a great doctor. His staff has always been great with my animals. They're sweet and they make the animals feel welcome and comfortable while everything is going on around them. If you live in the area I would completely recommend Dr. Smith as your vet...he's top of the line. read more

OK, I'll admit it. I'm the owner of a "problem" pooch. The kind that freaks (in an extremely snarly way) at the mere mention of visits to the veterinarian. Dr. Smith and his staff (especially Kim) are the only people I trust to provide vet care for my dog. They do whatever is necessary to put our dog at ease for his appointment. They treat him and us with kindness, compassion, and excellent skill. This is why I drive 30 miles to take my dear boy to this vet. And why you should, too. read more

Dr. Smith and his staff are caring, friendly and professional. I am confident in the care they provide and feel they always go above and beyond to take care of my four-legged family members. I used to live closer, but still make the trek to Maineville, because I know that my pets will be getting the best care possible. read more

We called them to help us put our furry family member down because she was gravely ill, we live nearby but they told us they weren't accepting new patients. read more

I have bringing our dogs to Dr. Smith for the last 20+ years and he has the same gentleness, kindness, and bedside manner today as when I first met him. He is a doctor with a soft voice and demeanor that immediately gains the trust of your pet and you as a pet owner. He never makes you feel rushed through an appointment and is willing to explain/talk about your concerns and questions when you visit his clinic. He and his staff are truly an A+ team! You are always welcomed into their cozy clinic with a hello, and of course a hello to your pet by name. I just can't say enough good things about Salt Run. We have just experienced our second euthanasia with Dr. Smith this past week and although again it was very difficult, he gave his reassurance that we were doing the right thing. He helped bring clarity to a difficult decision and we are grateful for that as we said our goodbyes to Max, and Koko over five years ago. read more

Salt Run is the best around! When Dr. Larry was still practicing he took our dog in same day I would call. Our dog has a lot of health issues and allergies due to his bloodline being overbred. Never gave medication unless it was necessary, and even when Charlie needed emergency stitches he stayed there until 9:00 one night to make sure I could bring my boy home because I was a mess about him having to stay there overnight. Now Dr. Paul Meade has taken over and he is just as passionate and wonderful as Dr. Larry was. He explains what's going on and still same day appointments if necessary! I wouldn't trade them for anything! Highly recommended!!!!! read more

Love this vet. been to some real stinkers but he and his staff are great. doesn't rip you off. needs a shot clinic, though!