I had Karah do my brows and lashes and they came out amazing, she is such a nice person and she…read morereally does an excellent job. I've been places from New York to Vegas and the job she did but those places to shame, if you are look to get your lashes done make an appointment with Karah you won't be disappointed.

The BEST experience. I will be back super nice, clean and promoting my beauty instead of remaking…read moreme in someone else's version. THANK YOU

Chloe at the front desk made the whole experience! I was a bit early for my appointment and was…read moreable to observe her with several clients. She happily greeted and acknowledged everyone even though she was busy. I listened to her offer additional products and services, encourage clients to enroll in packages and positioned in a way that was beneficial to each client. She even overcame initial objections with more questions, but again in a way that didn't seem like a sales push, more of a benefit and trying to understand how she could help more. In this day and age where people almost expect sub par service as "the norm", the high level of service which Chloe displayed to myself and others is a breath of fresh air! Well done, EWC Draper!

Great service! I usually just get a brow wax with a little bit of trimming and clean up. I've had…read moremy eyebrows waxed by several different people here and it has been pretty consistent service! They're usually able to squeeze me in day of when I call to make an appointment. There is also an app for scheduling appointments.

Omg Taylor is AMAZING!!! She does my eyebrows but I hired her for my bridal makeup first haha!…read more She made magic happen on my wedding day. Every single one of my girls felt gorgeous and were soooooo shocked/giddy over how incredible the makeup was. Obviously she did mine incredible too. I just adore her! Thank you!!!

Taylor and her team are the absolute BEST! It was nice having Taylor as a single point of contact…read morefor all hair and makeup services for my wedding day. Minimizing coordination will save you a ton of time when wedding planning. Having trust in your wedding vendors is ESSENTIAL and you'll get that if you hire Taylor & her team as your glam dream team. For my engagement pictures, I had my makeup trial with Taylor while Brenda styled my hair. I found the trial really helpful for me to narrow down exactly what I wanted for my wedding look. On my wedding day, I felt beautiful and confident thanks to Taylor and her team! Not only that, but everyone in my wedding party also loved how their hair and makeup turned out. Taylor is a true artist, she emphasizes natural beauty and responds to emails in a timely manner. If you want to feel like a true queen on your special occasion, hurry up and book Make Me Blush NOW!

Spend your money elsewhere, I was not going to post anything however the lack of customer service…read morepushed it. I know I have purple hair, I'm Hispanic and fully tatted vs the typical women leaving this "spa".... I wasn't offered a glass of water even... or to schedule a follow up appointment I guess neither one of wants to see each again.... The manicure itself was underwhelming.... My cuticles were not removed....nails not pretty... not smooth finished.... What a mess

My husband and I have visited this spa lounge a handful of times. The first time I came here, the…read moremassage therapist I had was absolutely incredible. I was in and out of sleep throughout the entire session because of how relaxing and skilled she was. That experience is the main reason we continued coming back, hoping to be matched with that therapist again. Unfortunately, our most recent experience was completely different. The therapist I received did not seem to be performing an actual massage so much as repeatedly rubbing up and down my body. At one point, she made one long stroke from my hip to my neck on the right side of my back, and I immediately felt a burning pain on the left side. I don't know exactly what happened, but it was painful and concerning, and it significantly impacted my experience. What concerns me even more are things I have learned about how this business is operated. I became aware of an employee who reportedly had documented medical conditions requiring frequent breaks. Even after providing a doctor's note, management was allegedly reluctant to accommodate those needs because breaks were said to "not fit the business model". As a business consultant, workplace culture and leadership matter to me. Based on feedback I have heard from customers and employees, I have concerns about management practices. I have heard reports of refund requests being denied even in situations involving the death of an immediate family member on the day of an appointment. I have also been told of employees being criticized by name in group chats that included additional participants. Based on my own experience and the concerns I have become aware of, I do not believe management prioritizes either customer satisfaction or employee well-being. The owner, Greg Lovato, left me with a very negative impression from the several negative reviews I have heard of this business. Greg, your sucky "management" style appears to undermine both customer loyalty and employee morale, two things that are essential for a successful business. No wonder your employees quit with no notice. Get some professional help. Hope you go kick rocks in bare feet.

I highly recommend their pedicures and they do an excellent job on gel or acrylic with gel nails!…read more Other nail shops I've gone to in Draper, who have done my acrylics or gels the acrylic nail often one would come off on one or more nails would chip however I have been going here for my services about a year and I never had any problems if they are long, lasting acrylic gel nails and I do regular nail polish color with my pedicures! To me, this means they use quality products. They also are very sanitary. Everything is in sealed pouches and they have a sterilizer. I'm always happy when I walk in thus nail shops and greeted with a friendly hello, they all know my name and they are very welcoming to all that walk-in for services ! Moon and Pat are two of the best in both pedicure, manicure and acrylics/gel! I've only had someone different doing my pedicure on one visit. I highly recommend this location for your Nails services!

I LOVE THIS PLACE!!!! Secret Nails & Spa is so amazing. The owners and employees are so incredibly…read morekind. They did my acrylic french tips in an hour! A kind man named Pat did my nails, and made me laugh the entire time. The pricing is amazing and completely worth it. This is the best place to come to get your nails done!! Thank you so much Patty!!! -Aubrey

Impromptu brow waxing!!! Yikes!…read more I always get my brows threaded but I decided to try something different this time. For the first time I got my brows waxed. Amy was amazing, I will definitely come back! She fully understands what I want with my brows, I don't want it Instagram worthy. I told her I just want it to look normal. Surprisingly it didn't hurt as much as I thought it would be. Maybe she's just really good. She assure me different things and She told me different kind of ways on how to experiment with my brows. The place itself is like any other Ulta. Always snobby but the person who helped me at the salon was friendly and made sure that I know what I'm getting myself into. Technically I should only care about the person who will do my brows right? Lol Overall she's awesome and the next time You need some brow fixing I suggest Amy!

Adri is amazing! She did flawless work and her personality is great. She explained everything she…read morewas doing and I felt so comfortable while she was doing it!

Fallon is excellent! I went in for a scalp treatment because I was dealing with reoccurring acne,…read moredry scalp and flaking. This time I had a severe break out. Fallon gave me a relaxing treatment with top notch care, knowledge, customer service and expertise. My scalp has never been better. They also recommend me products (shampoo, conditioner and tonic spray). These have helped to maintain a healthy scalp and I've even noticed hair regrowth. I will forever be a client of Fallon at HOF salon

it seems she has been trying to delete my original review so here's a new one…read more first of all i am honored to receive the famous "hope u heal" line u reserve for all ur bad reviews. guys this is an example of her condescending tone since our original call. i also want to say that although i do think Ariana's read on the situation was spot on and perfectly articulated, i had absolutely nothing to do with it. she is a complete stranger. if i were recruiting people to leave reviews, u would have more than just one couple things in response to ur last message: - a haircut this bad should be obvious to someone claiming to be a professional. - I dont think being a loyal customer entitles me to a refund, i think a bad haircut does. - i only mention being a recurring customer to emphasize 2 things-- the way you treat loyal clients with a **good track record**, and lost revenue for a business who *themselves* stated cannot afford a refund. - I was very careful to specifically not use the word shelf and that was intentional. - Ive had big short hair, i've had two wolf cuts, & i know how to style it. I would never request a jelly or anything resembling one. ever. (not that that's what this is) - I didn't request a blow-out. I was OFFERED one. Maybe it's not something y'all should offer in the first place if u will blame clients for accepting and use it to deny refund. - I wasn't shown the back of my hair, esp. not in final form. being in front of mirrors does not change that. this is low IQ. - I nearly accepted ur "resolution" bc u gave me no other option and i was genuinely trying to work with you. but ultimately, like i tried explaining on the phone, it would not have actually solved anything for me. simple as that. - yes actually... I did leave satisfied.. bc I didn't notice? and it's almost as if... that's the whole issue ???? hello ?? i want to make it clear that although i was preparing for a chargeback, i remained very polite and still tried my best to resolve this directly with the salon. i even tried to meet her halfway by suggesting a partial refund but she was not making the same effort, and became progressively rude. It's clear we're operating from fundamentally different premises. maybe that's the root of the problem here. Your position is that there's nothing wrong with the haircut itself and that I don't know how to style it. ok, I'll bite. for the sake of argument, let's assume that's true.... It still doesn't change the fact that this is objectively not the haircut I asked for or agreed to receive. on that basis alone, I am owed a refund due to service not as described. it doesn't matter if u think u can "make it better". improving something bad doesn't make it good, just makes it less bad. if you had any ground (or documentation) to stand on, u wouldn't have lost the case. having a "policy" does not mean you can do whatever you want. There must be exceptions for certain cases when mistakes are made. and you need to have discernment to know the difference from when someone's abusing the system. but that requires competency (in your field and in life), humility, and good faith. when a customer has been wronged, the burden should never fall on them to figure out a resolution that works for the business. It should be the other way around. why do i even have to explain this. If I were in your position, I would be mortified to hear a customer had this experience. my priority would be to understand what would make the situation right for them and do everything reasonably possible to make that happen. I personally would have offered a refund AND an adjustment. But ironically, that means taking accountability... fortunately for all of us, u have proven it yourself that you have never been capable of this (just a quick search to see how you respond to every bad review on here and Google) and to assume premeditation/malice is a really disappointing take on this situation and makes zero sense. why or how on earth would i plan to have a bad haircut? but if that's what were doing, i can do the same.... maybe you offer blow-outs for plausible deniability on haircuts gone wrong? maybe i wasn't shown the back on purpose so i wouldn't notice? i agree there are no winners or losers here, because at the end of the day i'd rather have my hair than a refund. but because i was so polite throughout the situation, you took advantage and at the end basically shoo'd me away & expected no consequence. the last text message you sent me speaks for itself. even a stranger was upset for me. by the way... I reiterated my points via email, not to rehash anything, but to have it all in writing for the case :) i've attached photos of my original review from Google, KJ's response from Yelp, and Ariana's review as well because it tickles me and they threatened to take it dow.

Melissa knows wassup! As I man I have very bushy eyebrows. She tamed them up nicely and they are…read morelooking fresh. She is the nicest lady and her new office space is PERFECT! Definitely hit her up. You won't regret it.

5 stars because my brows are the best they have ever looked! I got the eyebrow tint, wax and…read moreeyelash tint. The room was clean, organized, and the interior was pretty. Melissa took it one step at a time letting me make all the decisions how I wanted my brows to look like. Was happy, fun to talk to, and professional the whole appointment. The only critique I have is that the waxing procedures could be improved upon.

If people are complaining about Brow Spa 24, I think they just need to reset their expectations for…read morewhat an eyebrow threading place is. An eyebrow threading place is NOT the same as the fashionable spa-like place you might go to for Botox or eyelash extensions. But you're paying for a $10 service, not a $100 service. I love Brow Spa 24 because they are always offering a discount, my eyebrows consistently come out looking fabulous, and I'm able to get in and out within 10 minutes.

Bhawana did an incredible job on my eyebrows! She took her time and made them look so beautiful.read more

Charged me 120 gave me a full pretty set they ended up falling all out by the second day they won't…read morerefund me or even take me back in to fix them they are trying to make me pay full price worst lash place ever Laci was nice but not till she tried charging me full price not it don't go here I repeat do not come here if you wanna only have eyelash extensions for 2 days

TERRIBLE PLACE. Willing to charge $120 of work but when the extensions fall out TWO days later they…read morewon't fix them or refund the amount paid. Would definitely not recommend this service.