Visited this UPS Store a couple months ago while in the area and had to walk out without dropping…read moreoff my package due to a line of complaining humans from the front door to the counter. The plaza does not provide a parking area for quick drop offs and the parking lot is usually packed. Again, I was in the area and decided to give it one more try. Parked mid way in the parking lot, entered and only one customer in line with a clerk and another employee quickly took my package and provided a receipt. Excellent service today and they redeemed themselves.

8/31/26 at approximately 5:30 PM -- Your employee was extremely rude and unprofessional. On top of…read morethat, how is this the only UPS location that doesn't have a designated drop-off area for Amazon returns? It's 2026. Please hire employees who treat customers with kindness and professionalism, and consider updating your store to make the return process more convenient.

Walk in as a customer, walk out as a friend. Steve and Rita take as much time as you need to make…read moreyour photo or framing job just how you imagined it....maybe better. They will not impose their views on you but if asked, they will make suggestions that bring out the spirit of the photo you have brought them. After three years of using their services, I won't go anywhere else!

Made appointment for Passport photo Sept 2, 2025. Once…read morearrived at Boca Studio, there was no mirror for my height. He took one photo shoot, she proceeded to collect in advance, he gave me the photo, but no one mentioned photo showed my collar so so out of place; I had no eyeglasses with me to see it. Would you risk your professionalism for a simple second photo shoot? Once I paid, they just wanted me out.

After going to 3 CVS's, Costco, and a UPS store, I finally found Postal Annex to help me with a…read morevery specific type of passport picture. They went above and beyond to help me have the correct size and the correct photograph. The store is immaculate and now that I have discovered them, tucked away into the corner of the Michael's side of the shopping center next to Rancherito's, I will definitely be back. It made my day to finally someone who could help me and they did it is graciously and with kind smiles. I highly recommend Postal Annex.

I ordered a flash drive online and drove to Office Depot to pick it up once I got the email that it…read morewas ready for pickup. So, unfortunately I went to the wrong Office Depot first and my flash drive wasn't there. Of course, I was confused until I got home and checked my email again; different address. Finally, I went to the correct Office Depot and picked up the flash drive. Office Depot has a good process; just user error lol.

This is not only about this store but it did play a part in the fiasco with my office depot…read moreorders. Not only did they send me the wrong item in my package but they didn't do ANY of the 3 things their customer service people told me they would do. I was told I could have the incorrect order picked up at my home or drop it off for return at an office depot store. So, I chose to return it to the store because I am in a newer community with a lot of construction people coming in and out in vans all day long and many times packages delivered or left out side for pick up get stolen. So, after work on Friday I drove to this store. Once inside I was told that I could not return the package to this store because they don't have the sku plus they have a new computerr system at thatstore...so they can not accept the retrurn. I came home and spoke to the customer. service dept and all I got was we are sorry for the mix up. No, it wasn't a mix up on anyone's part but office depot who's customer service gave me totally incorrect info. So I reordered the correct item (which I had to pay for again)! I was told that on May 20th (2 day delivery) both the new order and the pickup order would both go to the driver who brings me the correct order. I literally stayed home all day on the 20th and NOTHING either was delivered or picked up! I contact their customer. service people again and they said the don't know why either thing didn't happen. They gave me a new # to call so it gets esculated. So, I called the new number and basically I was told that EVERYTHING I had been told was incorrect!! What is wrong with office depot? I have never had any order as messed up as this. But I did learn something new, they did say that 2 day delivery doesn't mean 2 day delivery, it really means up to 5 days. WTF are you kidding me? They also said that I am not to give the return to the person who delivers the new corrected order. They changed that as well and said 2 different companies would be handling the delivery and return. So now, after calling 4 times and speaking to 4 people who each gave me different info. Something is very wrong with this company! Oh yes, I also told the last person (at the esculated number) that I received an email from Staples who is selling the exact same item I ordered for $10.00 less than what I paid. He said he'd have to check with his supervisor but he could possibly credit me the $10 once it is delivered. He said I'd need to call them back and request a price adjustment then. BUT...no one could tell me when the new order was coming or the pick up...all I got was a number that shows I esculated the entire mess. Again I ask you, what has happened to office depot? Obviously their ordering/ shipping dept. can't fill a order properly and nor can they deliver or pick up an incorrect order. They SUCK! Plus the last person said to hold on the line to give an evaluation of what he did ( basically nothing) to help solve the problem. And tell me why I wasn't surprised that once I held on, to be connected to the survey, it just rang and rang and no one picked up before they hung up on the call. I guess they really do not want to hear how badly they messed up at every turn! I'd think twice from ordering from them again. It sure looks like the Office Depot of today is nothing like they used to be. Best look for another supplier for your orders...unless you like drama, aggravation, or dealing with a total "Cluster Ducking" customer service dept.

Rude people ...I'll never come back to this location . . I didn't ask anything special ,just ship…read moremy regular mail with a trucking number for $13 . I use the ups for a years and never had any problems .The ups should hire people with a smile , and fire people with bad attitude .Lady asked me to go somewhere else to ship my papers,because they do not provide the service like other UPS locations .they are special ,but in the bad way .

In my opinion, this is the best UPS store around. There is usually a short wait, but that doesn't…read morebother me one bit. The service has always been top notch. They are open on Sunday which is terrific. I am not aware of any other local locations having Sunday hours. Another nice thing about this store is their location. Same plaza as Starbucks, Publix and Ben's! Some of the services they offer are: paper shredding, printing, packing, shipping, po box rentals and they have a notary on staff. My favorite though is they accept Amazon returns. I buy a lot from Amazon, so this is an easy option for me. The guys who work here are ALL helpful. Even when they are crazy busy, they handle everything with grace. Always a greeting and ALWAYS a thank you. These men hustle, they do their job and they do it well. UPS has several stores in the Boca/Delray area. Without a doubt, this store is my favorite. Located on the SE corner of Clint Moore and 441 in the Publix plaza.

I learned of this shop through reading up the discounts that having an AAA membership offered…read more However, I was informed at the shop that Cartridge World no longer has any affiliation with AAA, so there's no AAA discounts with your purchases. But they are so so cheap!! I brought in an empty printer cartridge for black ink to ensure I got the right one. Surprisingly enough, their brand, CW, is very cheap but claims to be of equal quality as name brands. Think of store brands at Target- Up & Up, Walmart- Equate, etc..... so I have yet to give them 5 stars because if the claim remains true as I reach the end of the cartridge's life at the same rate as the name brand then I will return to CW and then give them 5 stars on Yelp. So back to the discounts.... I also learned that if you bring in an empty cartridge of any kind that you want to replace- they take off $1 from your purchase (but also give you a $1 surcharge for NOT). They keep the junk out of landfills in an appropriate manner. Mmmm environmentalist companies are so sexy. So since my cartridge was only $10, I got $1 off, so my total with tax came out to be less than $10. I believe that this is $5 cheaper than most in-store purchases at stores like Office Depot. They said their colored cartridge (for my printer) is $15... also cheaper than the typical $22 at other stores. I'll be returning as soon as I run out of the colored ink! Need ink? Go to Cartridge World and don't forget to bring your empty cartridges to get $1 off each purchase! :D

I would like to thank Adam for the speedy, Same Day delivery of my printer cartridges. They were…read morereasonably priced, and came with free delivery in Palm Beach county. It's your personal touch that raises the anti for your competitors. Thank you Adam.

Friendly staff, small UPS store, cluttered up and always has a line but they do accept Amazon…read morereturns

The help is very rude. They would allow taping of the three customers prior to me and then when I…read moregot to the front of the line, he told me you must pay two dollars to tape your box. I can't prove this, but I think my star of David has something to do with his obnoxious behavior. I went to the UPS on Yamato. They were very pleasant. There was no line and they don't charge you for tape.

Waited for 2 days to hear back from an email order- sent another and then I had to call. The person…read moreon the other end was rude and said that all FedEx don't do email orders anymore. I think next time they should remove their email from the website or be courteous and let people know if they're not taking online orders

I'm sorry I didn't take any pictures, since this is a very nice store, albeit a little small. There…read moreare only 2 self-serve printers, which is a bummer, and one was having a feed problem, but the staff was very, very nice, and when I was able to use the printer it was very quick and printed well. I had to make a quick wardrobe change in the bathroom and it was very big and very clean. I found this store very pleasant - and convenient to get to.

Place is complete trash. I dropped off a phone for trade-in return to my provider with a provider…read moregenerated return label. All they had to do was get the package back to the provider but they 'lost' the phone. If you look at other reviews, mine wasn't the first phone 'lost'. This created a HUGE headache with my provider as the reversed the discount and I had to fight between UPS and the provider to get it back. Against my better judgement, came back to drop off an Amazon return and guess what? LOST. When I called in to try and track the package, I got a "what do you want me to do about it?" Attitude. Rude, unapologetic, unprofessional and all in all worthless. I will never come back to this UPS store and I highly recommend you avoid it like the plague.

This is a follow up of my visit that I got! I got an…read moreautomatic message from the Customer Service dept to email them and that made me look back at the other reviews for this store and realized that others got it also as there have been the majority of customers like me with similar bad experiences over the years..... so my question is what has been done so far?? Why would I waste my time even responding to that!!

What a great find. I have been thinking of what to get my…read morebestman and groomsman for the wedding. On a whim I got these glasses on a trip to Vermont a few weeks ago. My thought being I would find someoen in Florida that coupel enscribe them. I wasn't thinking about the weird non-round or square shape and how that might be toiugh to engrave. But luckily with some searching on line I thought I found a guy. He was on Yelp, Crown Graving, so that felt like a good sign. But the business address was residential when Ilooked it up, so felt a little off. I'm so glad I didn't read reviews, some seem misplaced, or that I jusdge the business address. I reached out and Oriya the owner answered immediately I explained my project, and that I couldnt stop by till after hours. He was fine wit that. I showed up in the early evening and he was great about it. He assured me he could get it done right and fast. I didn't need it quick, but 2 days later, all done. All looked great. I'm not sure the next project I will have that will fit his skills, but I will be ready to go to him when it does come up.

Went to the location to let them know what I needed. Email several times and called. Phones…read morehaven't worked in weeks. Stay away.