Visited this UPS Store a couple months ago while in the area and had to walk out without dropping…read moreoff my package due to a line of complaining humans from the front door to the counter. The plaza does not provide a parking area for quick drop offs and the parking lot is usually packed. Again, I was in the area and decided to give it one more try. Parked mid way in the parking lot, entered and only one customer in line with a clerk and another employee quickly took my package and provided a receipt. Excellent service today and they redeemed themselves.

I went there to ship two returns to Amazon. The return slips said quantity 3 and 3 even though they…read morewere 6 of the same item. Therefore the boxes I brought were wrong because one box could only hold one and the other could hold 5. I asked for a box and was told, "$10"! I said are you nuts?!!!! $10 for a box? I intended to leave and come back with my own box but I saw a shipping bag and used that for $4.95. I'll never ever use these thieves again. Shame on UPS!

Walk in as a customer, walk out as a friend. Steve and Rita take as much time as you need to make…read moreyour photo or framing job just how you imagined it....maybe better. They will not impose their views on you but if asked, they will make suggestions that bring out the spirit of the photo you have brought them. After three years of using their services, I won't go anywhere else!

Made appointment for Passport photo Sept 2, 2025. Once…read morearrived at Boca Studio, there was no mirror for my height. He took one photo shoot, she proceeded to collect in advance, he gave me the photo, but no one mentioned photo showed my collar so so out of place; I had no eyeglasses with me to see it. Would you risk your professionalism for a simple second photo shoot? Once I paid, they just wanted me out.

The fax service is a nightmare! And the cost is astronomical…read more Probably not the first choice for business services. It was once the best business supply merchant. Now, not so much.

This is not only about this store but it did play a part in the fiasco with my office depot…read moreorders. Not only did they send me the wrong item in my package but they didn't do ANY of the 3 things their customer service people told me they would do. I was told I could have the incorrect order picked up at my home or drop it off for return at an office depot store. So, I chose to return it to the store because I am in a newer community with a lot of construction people coming in and out in vans all day long and many times packages delivered or left out side for pick up get stolen. So, after work on Friday I drove to this store. Once inside I was told that I could not return the package to this store because they don't have the sku plus they have a new computerr system at thatstore...so they can not accept the retrurn. I came home and spoke to the customer. service dept and all I got was we are sorry for the mix up. No, it wasn't a mix up on anyone's part but office depot who's customer service gave me totally incorrect info. So I reordered the correct item (which I had to pay for again)! I was told that on May 20th (2 day delivery) both the new order and the pickup order would both go to the driver who brings me the correct order. I literally stayed home all day on the 20th and NOTHING either was delivered or picked up! I contact their customer. service people again and they said the don't know why either thing didn't happen. They gave me a new # to call so it gets esculated. So, I called the new number and basically I was told that EVERYTHING I had been told was incorrect!! What is wrong with office depot? I have never had any order as messed up as this. But I did learn something new, they did say that 2 day delivery doesn't mean 2 day delivery, it really means up to 5 days. WTF are you kidding me? They also said that I am not to give the return to the person who delivers the new corrected order. They changed that as well and said 2 different companies would be handling the delivery and return. So now, after calling 4 times and speaking to 4 people who each gave me different info. Something is very wrong with this company! Oh yes, I also told the last person (at the esculated number) that I received an email from Staples who is selling the exact same item I ordered for $10.00 less than what I paid. He said he'd have to check with his supervisor but he could possibly credit me the $10 once it is delivered. He said I'd need to call them back and request a price adjustment then. BUT...no one could tell me when the new order was coming or the pick up...all I got was a number that shows I esculated the entire mess. Again I ask you, what has happened to office depot? Obviously their ordering/ shipping dept. can't fill a order properly and nor can they deliver or pick up an incorrect order. They SUCK! Plus the last person said to hold on the line to give an evaluation of what he did ( basically nothing) to help solve the problem. And tell me why I wasn't surprised that once I held on, to be connected to the survey, it just rang and rang and no one picked up before they hung up on the call. I guess they really do not want to hear how badly they messed up at every turn! I'd think twice from ordering from them again. It sure looks like the Office Depot of today is nothing like they used to be. Best look for another supplier for your orders...unless you like drama, aggravation, or dealing with a total "Cluster Ducking" customer service dept.

Rude people ...I'll never come back to this location . . I didn't ask anything special ,just ship…read moremy regular mail with a trucking number for $13 . I use the ups for a years and never had any problems .The ups should hire people with a smile , and fire people with bad attitude .Lady asked me to go somewhere else to ship my papers,because they do not provide the service like other UPS locations .they are special ,but in the bad way .

In my opinion, this is the best UPS store around. There is usually a short wait, but that doesn't…read morebother me one bit. The service has always been top notch. They are open on Sunday which is terrific. I am not aware of any other local locations having Sunday hours. Another nice thing about this store is their location. Same plaza as Starbucks, Publix and Ben's! Some of the services they offer are: paper shredding, printing, packing, shipping, po box rentals and they have a notary on staff. My favorite though is they accept Amazon returns. I buy a lot from Amazon, so this is an easy option for me. The guys who work here are ALL helpful. Even when they are crazy busy, they handle everything with grace. Always a greeting and ALWAYS a thank you. These men hustle, they do their job and they do it well. UPS has several stores in the Boca/Delray area. Without a doubt, this store is my favorite. Located on the SE corner of Clint Moore and 441 in the Publix plaza.

I learned of this shop through reading up the discounts that having an AAA membership offered…read more However, I was informed at the shop that Cartridge World no longer has any affiliation with AAA, so there's no AAA discounts with your purchases. But they are so so cheap!! I brought in an empty printer cartridge for black ink to ensure I got the right one. Surprisingly enough, their brand, CW, is very cheap but claims to be of equal quality as name brands. Think of store brands at Target- Up & Up, Walmart- Equate, etc..... so I have yet to give them 5 stars because if the claim remains true as I reach the end of the cartridge's life at the same rate as the name brand then I will return to CW and then give them 5 stars on Yelp. So back to the discounts.... I also learned that if you bring in an empty cartridge of any kind that you want to replace- they take off $1 from your purchase (but also give you a $1 surcharge for NOT). They keep the junk out of landfills in an appropriate manner. Mmmm environmentalist companies are so sexy. So since my cartridge was only $10, I got $1 off, so my total with tax came out to be less than $10. I believe that this is $5 cheaper than most in-store purchases at stores like Office Depot. They said their colored cartridge (for my printer) is $15... also cheaper than the typical $22 at other stores. I'll be returning as soon as I run out of the colored ink! Need ink? Go to Cartridge World and don't forget to bring your empty cartridges to get $1 off each purchase! :D

I would like to thank Adam for the speedy, Same Day delivery of my printer cartridges. They were…read morereasonably priced, and came with free delivery in Palm Beach county. It's your personal touch that raises the anti for your competitors. Thank you Adam.

Friendly staff, small UPS store, cluttered up and always has a line but they do accept Amazon…read morereturns

The help is very rude. They would allow taping of the three customers prior to me and then when I…read moregot to the front of the line, he told me you must pay two dollars to tape your box. I can't prove this, but I think my star of David has something to do with his obnoxious behavior. I went to the UPS on Yamato. They were very pleasant. There was no line and they don't charge you for tape.

I'm sorry I didn't take any pictures, since this is a very nice store, albeit a little small. There…read moreare only 2 self-serve printers, which is a bummer, and one was having a feed problem, but the staff was very, very nice, and when I was able to use the printer it was very quick and printed well. I had to make a quick wardrobe change in the bathroom and it was very big and very clean. I found this store very pleasant - and convenient to get to.

Dropped by this morning to send out a package that's been sitting in my car for a week due to…read moredreading the lines. To my surprise this location was quick and efficient, the employee who assisted me in closing my package and printing the label was so kind and made my visit much more pleasant than any other time I have visited a FedEx location early morning. This location was quite big and had plenty of space seemed for other services.

Charging for tape is so greedy It cost .01$ for a yard of…read moretape The only ups I've been where they wanted to charge for tape

Slow as heck, and the main reason I absolutely HATE when sellers use UPS prepaid returns; it's a…read moregreat delivery company, but this storefront location is ABSURD. There are 10 people on line and the 2 guys working are just incapable of anything over a snail's pace... and, wow, they've got stacks and piles of parcels they haven't cleared.

Went to the location to let them know what I needed. Email several times and called. Phones…read morehaven't worked in weeks. Stay away.

Timely, accurate, excellent customer service and prices. Engraved a beautiful watch for the…read moreholidays. Knows what he's doing. Highly recommend!

Thank you for giving my 50lb box a push out of my car as I pulled & lifted. Had I known it was…read moregoing to be a big deal I would not have asked. I'm shocked I had to ask to have my shipping label attached to a large plastic box via sticker envelope holder versus basic tape. Had I not asked for what is standard at any true UPS store, the label would have fallen off & my package lost . Boy this could have been a nightmare. To finish this fun interaction I asked for a receipt & was rudely tossed "What do you want a cup of coffee too" comment! Sir, you need to find a new business as basic customer service is not what you are providing. You are providing a tall cup of rudeness!

If you are in west Boca and need any documents notarized, scanned, emailed, faxed or shipped FedEx,…read morethis really is a one stop shop. The notary is extremely cordial, helpful and explains any and everything he does very clearly (in case errors in the document need correction or omissions require modification). Also, the notarization is relatively inexpensive. They saved me a LOT of time and anxiety this morning!!!!!!